Scan to see the online manual. OWNER'S MANUAL CERAMIC-GLASS INDUCTION COOKTOP Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH CBIS3618BE MFL54169115 Rev.00_101723 www.lg.com Copyright © 2022-2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 3 6 READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS 8 PRODUCT OVERVIEW 8 Product Features 9 INSTALLATION 9 13 Before Installing Installing the Cooktop 16 OPERATION 16 16 19 Introduction to Induction Cooking Cookware Control Panel 32 SMART FUNCTIONS 32 LG ThinQ Application 35 MAINTENANCE 35 Care and Cleaning 37 TROUBLESHOOTING 37 Before Calling for Service 40 LIMITED WARRANTY 40 44 USA CANADA
IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. Download this owner's manual at http://www.lg.com This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others.
IMPORTANT SAFETY INSTRUCTIONS pacemaker or similar medical device. It would be advisable to consult your doctor or the pacemaker or medical device manufacturer about your particular situation. • DO NOT touch cooking zones or areas near these surfaces. Cooking zones may be hot from residual heat even though they are dark in color. Areas near the cooking zones may become hot enough to cause burns.
IMPORTANT SAFETY INSTRUCTIONS 5 • Never leave prepared food on the cooking zones. Boilovers cause smoking and greasy spillovers that may ignite, or a pan that has boiled dry may melt or become damaged. • Do not clean or operate a broken cooktop. If the cooktop breaks, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately. • Never leave surface units unattended at high heat settings.
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Operation • This appliance may only be used for normal cooking and frying in the home. It is not designed for commercial or industrial purposes. • Use proper pan sizes. This appliance is equipped with one or more surface units of different sizes.
IMPORTANT SAFETY INSTRUCTIONS 7 • If sugar or a mixture containing sugar falls onto a hot cooking zone and melts, remove it with a metal scraper immediately, while still hot. If left to cool down, it may damage the surface when removed. Use caution and wear an oven mitt to avoid burns. • Use oven mitts to avoid burns when using a metal scraper on a hot cooking zone. • Refer to the Maintenance section for proper cleaning and maintenance of the cooktop.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features d Bolts (2 ea) e Type A Screws (2 ea) Parts and Features Throughout this manual, features and appearance may vary from your model.
INSTALLATION 9 INSTALLATION Tools Needed Before You Begin Installation and service must be performed by a qualified installer. Important: Save these instructions for the local electrical inspector’s use. Read and save these instructions for future reference. Read these instructions completely and carefully. CAUTION • If storage is located under the cooktop, do not use it to store flammable or heat-sensitive items such as detergents, aerosols, cleaners, water, food, or plastics.
INSTALLATION Unpacking the Cooktop 1 2 Unpack and visually inspect the cooktop for any damage or missing components. Be sure the bottle of cleaner and conditioner packed in the literature bag is left where the user can find it easily. It is important that the ceramic-glass cooktop be pretreated before use. See Care and Cleaning. Model and Serial Number Location The model and serial numbers are located on a plate on the front side of the cooktop.
INSTALLATION 11 Preparing the Installation Location Important Installation Information • Minimum distance between cooktop and overhead cabinetry is 30" (762 mm). • Make sure the cabinets and wall coverings around the cooktop can withstand the temperatures (up to 93 ℃ [200 ℉]) generated by the cooktop. Dimensions and Clearances O O G C P B A Q R T C F D E S N U M H I J L K K a Do not obstruct these areas.
INSTALLATION - Dimension/Clearance 36" Cooktop G Height of conduit 1 1/8" (29 mm) H Distance from side edge of cutout to side of counter 21 1/8" (28 mm) I Width of cutout 234 3/8" (873 mm) 134 1/2" (876 mm) J Depth of cutout 219 13/16'' (503 mm) 119 15/16'' (506 mm) K Depth of bottom cabinets 24" (610 mm) L Distance from front of counter to front edge of cutout 22 3/16" (55 mm) M Distance from rear edge of cutout to nearest combustible surface 22 1/16" (52 mm) N Height below cuto
INSTALLATION 13 Installing the Cooktop Electrical Connections • Be sure the cooktop is installed and grounded properly by a qualified installer or service technician. • This cooktop must be electrically grounded in accordance with local codes or, in their absence, with the National Electrical Code ANSI/NFPA No. 70, latest edition in the United States. • Wire sizes and connections must conform to the fuse size and rating of the appliance in accordance with the National Electrical Code ANSI/NFPA No.
INSTALLATION WARNING • This appliance is equipped with a copper conductor flexible cable. If connection is made to aluminum house wiring, use only special connectors which are approved for joining copper and aluminum wires in accordance with the National Electrical Code and local codes and ordinances. Improper connection of aluminum house wiring to copper leads can result in a short circuit or fire. Follow the connector manufacturer’s recommended procedure closely.
INSTALLATION 15 e Green Wire (Ground) f UL-listed Conduit Connector ENGLISH g Black Wires h Junction Box i White Wire (No Connection) Installing the Cooktop Unit 1 Visually inspect the cooktop for damage. Make sure all cooktop screws are tight (see below for locations). NOTE • The retainer brackets MUST be installed to meet local codes or, in their absence, with the National Electrical Code ANSI/NFPA No. 70, latest edition.
OPERATION OPERATION Introduction to Induction Cooking How Induction Cooking Works a magnet to check if the cookware base material is suitable. If the magnet sticks to the bottom of the cookware, the cookware can be used for induction cooking. An induction coil beneath the ceramic glass cooking surface generates magnetic fields, which act directly on the base of the pots and pans.
OPERATION 17 • Pots with partially magnetic base NOTE • When using the induction cooktop, operational noises are more noticeable while cooking in Boost mode. But very loud noises are not normal when induction cooking. a Material that sticks to the magnet b Material that does not stick to magnet • A pot with legs • A pot with a round bottom - The smaller contact area may give poor results.
OPERATION Pan size b Single Cooking Zone 5 13/16" - 7 1/8" (147 mm - 180 mm) c Single Cooking Zone 5 13/16" - 7 1/8" (147 mm - 180 mm) d Single Cooking Zone 7 1/2" - 8 11/16" (190 mm - 220 mm) e Flexible Cooking Zone 4 3/4" x 10 5/8" (120 mm x 270 mm) • The center area is a dual cooking zone which activates single or dual elements depending on pot/pan size. If the cooktop detects cookware that is less than 9" in diameter, only the inner ring(single element) will activate.
OPERATION 19 b Not compatible b bottom not flat Avoiding Scratches c handle too heavy • Dirty cooking zones and cookware use more electricity. • Whenever possible, place lids firmly on pots and pans so that they are completely covered. Low-quality cookware can scratch the cooktop surface. Cookware should always be lifted over the ceramic cooktop surface to prevent scratching. Over time, sliding ANY type of cookware over the ceramic cooktop may alter the overall appearance of the cooktop.
OPERATION Surface elements and controls d SETTINGS: Press to adjust settings. For a list of configurable settings, see "Operating Instructions". e Kitchen Timer: Press to set a kitchen timer. For details, see "Operating Instructions". f Cooktop Control: To check the status of a cooking zone and adjust the cooking zone. For details, see "Operating Instructions". 3 Set the correct time of day and choose between a 12-hour or 24-hour time format. (The 12-hour format is not available in French.
OPERATION 21 screen or press the "<, >" arrow keys to navigate through the settings screens. 4 When Lockout is turned on, the lock icon k appears at the center bottom of the display. 1 Press any part of the screen while Lockout is on. 2 A popup screen appears. Press UNLOCK for 3 seconds. 3 The lock icon disappears from the bottom of the display. Clock The time is displayed on the LCD display when the cooktop is turned on.
OPERATION 3 Select ON, OFF, or RESET and press OK. 4 If ON is selected, the Wi-Fi icon f appears at the bottom of the display. 3 Press OK. Volume Adjust the volume of the cooktop controls. Setting the Volume 5 If you select RESET, you will have to re-enter the Wi-Fi password. 1 Press SETTINGS at the center bottom of the main screen, swipe to the second settings screen, and press Volume. 2 Select MUTE, LOW, or HIGH. 3 Press OK.
OPERATION 23 Before Using the Cooktop NOTE • If the cookware is too small, the words "Auto Detected" may not be displayed. • Minimum cookware size - Use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater. - For flexible cooking zone, minimum cookware size is 4 3/4" x 10 5/8" (120 mm x 270mm). CAUTION • Never use abrasive scrubbing pads or cleaners. They can cause permanent damage to the cooktop surface.
OPERATION Readjusting the Power Level 1 Press the desired cooking zone in the display to bring up the Power Levels popup. 1 2 A 2 B Selecting a power level turns on the cooking zone. The cooking zone indicator remains lit and the power level is stored. 2 Press the desired level in the Power Levels popup. If no selection is made, the Power Level popup disappears after 3 seconds and the power level remains the same.
OPERATION 25 a 9 Step b Boost Although the cooktop is off, the popup message will stay lit until the cooktop has cooled down. ENGLISH c Melt d Simmer • Available power level settings - The cooktop control’s LED bar displays the element’s power level settings, ranging from Level 1 to Level 9 to Boost. Turning Off the Cooking Zone 1 After the cooking is complete, press the x icon on the display to turn off the cooking zone. 2 The corresponding cooking zone display will turn off.
OPERATION • When safe, allow food to come to room temperature before cooking to take advantage of induction's ability to heat food quickly. • Use the Boost setting to quickly boil water, or whenever you need extra heating power in one element. • Cookware heats up very quickly when induction cooking. Check food or liquids occasionally and stir or reduce heat to avoid scorching, overcooking, splattering, or boilovers.
OPERATION 27 Cooking Function Example Food Item Power Level Notes/Comments Sautéing or Other • Eggs • Breakfast Meats 5-6-7 Monitor carefully and stir frequently to achieve desired results. 8-9 Room temperature meats will sear and brown more effectively. Fat may splatter if power level is too high. 7-8 Fat may splatter if power level is too high. 8-9 Monitor carefully to prevent spillovers.
OPERATION For safety, after 6 minutes the Boost setting will automatically revert to either power level 9 or the previously set power level. ,1'8&7,21 '8&7,21 ,1'8&7,21 8&7,21 '8$/ ,1'8&7,21 '8$/ ,1'8&7,21 )/(;,%/( ,1'8&7,21 )/(;,%/( ,1'8&7,21 ,1'8&7,21 ,1 ,1'8&7,21 ,1' 32:(5 32:(5 ,1'8&7,21 '8&7,21 '8$/ ,1'8&7,21 )/(;,%/( ,1'8&7,21 ,1'8&7,21 ,1 32:(5 a Boost NOTE • If one of the two burners in the Flex Cooking Zone is functioning, cancel the burner to use the Flex feature.
OPERATION 29 pan sensing depends on the material and properties of the cookware being used. wait 30 seconds or press the Clean Lock icon for 1 second. ENGLISH Activating the Dual Cooking Zone 1 2 To activate the larger cooking zone, place a pan that is at least 9" (23 cm) in diameter on the cooking zone. Select the desired power level. Timer Kitchen Timer The Kitchen Timer acts as a simple timer and does not turn off the cooking zone. It is not tied to any specific cooking zone.
OPERATION Cooking Timer The Cooking Timer also acts as a simple timer and does not automatically turn off the cooking zone. This timer can be set for each cooking zone, and sounds an alarm when the set time has passed. • If the cooking zone is in use, press the Cooking Timer icon on the active cooking zone. Scroll (or use the keypad icon) to set the desired hours and minutes, then press OK.
OPERATION 31 • The higher the index, the better the cookware heats up (in the range of 0 to 100%, in 10% increments). - Even if the cookware has an IH mark, if the index is low it may not heat properly on this appliance. ENGLISH • If the index is low, check the material, size and shape of the cookware base.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Installing LG ThinQ Application and Connecting an LG Appliance Models with QR Code Scan the QR code attached to the product using the camera or a QR code reader application on your smartphone.
SMART FUNCTIONS 33 • If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. • The Wi-Fi may not connect or the connection may be interrupted because of the home network environment. • If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
SMART FUNCTIONS (2) This device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.
MAINTENANCE 35 MAINTENANCE 5 Make sure that the electrical power is off and all surfaces are cool before cleaning any part of the cooktop. NOTE Cleaning the Cooktop • Any damage or failure of the product resulting from the items below may not be covered under the LIMITED WARRANTY. Normal Daily Use Cleaning - Sugary spillovers (such as preserves, ketchup, tomato sauce, jellies, fudge, candy, syrups, or chocolate) or melted plastics can cause pitting on the surface of your cooktop.
MAINTENANCE Maintaining the Cooktop CAUTION • Do not use chlorine bleach, ammonia, or other cleaners not specifically recommended for use on glass-ceramic cooktops. 3 Rinse with clean water and wipe the cooktop surface with a clean, dry cloth. Wipe off with a damp towel and mild detergent • Let your glass-ceramic cooking surface cool off before cleaning. Use a metal scraper Apply cooktop cleaning cream. Rub with a towel. Rinse with a damp towel, then wipe dry.
TROUBLESHOOTING 37 TROUBLESHOOTING Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of a defect in workmanship or materials. Parts and Features Problem Cooktop does not work Possible Cause & Solution Cooktop controls are locked. • See Clean Lock to turn off the Clean Lock feature. Circuit breaker has tripped or fuse is blown. • Reset the circuit breaker. Power outage. • Check house lights to confirm power outage.
TROUBLESHOOTING Problem Noises are heard during cooking. The following noises are normal. Possible Cause & Solution Whistling sound • Most noticeable with lighter weight cookware or when cookware is empty. • Under certain conditions, your cookware may produce a high-pitched whistling noise when two elements are in use at the same time. The power levels at which this occurs may vary depending on the kind of cookware being used. Change the power level to eliminate the noise or reduce its volume.
TROUBLESHOOTING 39 Problem Electronic control has detected a fault condition. • Turn the power off and then on again to turn off the error code. • If the issue recurs, call for service. Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on.
LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 41 • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG. • Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
LIMITED WARRANTY the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration. Agreement to Binding Arbitration and Class Action Waiver.
LIMITED WARRANTY 43 ENGLISH You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.
LIMITED WARRANTY CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
LIMITED WARRANTY 45 • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air; • Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer; • Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product.
LIMITED WARRANTY Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc.
LIMITED WARRANTY 47 otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration. Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law.
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