t | ® Page 36 Friday, August 19, 2022 2:09 FM 36 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Before calling for service, review this list. It may save you time and expense. This list includes comment occurrences that are not the result of a defect In workmanship or materials. Parts and Features Problem Possible Cause & Solution Cook top does not Cook top controls are locked. work + See Clean Lock to turn off the Clean Lock feature. Cultural breaker has tripped or fuse Is blown.
| ® Page 37 Friday, August 19, 2022 2:09 FM el] TROUBLESHOOTING 37 | HEIDI Problem Possible Cause & Solution Noses are heard ‘Whistling sound during cooking. The | , yo noticeable with lighter weight cookware or when cookware is empty. following noises are normal. + Under certain conditions, your cookware may produce a high-pitched whistling noise when two elements are in use at the same time. The power levels at which this occurs may vary depending on the kind of cookware being used.
t | ® Page 38 Friday, August 19, 2022 2:09 FM 38 TROUBLESHOOTING Problem Possible Cause & Solution Error code Electronic control has detected a fault condition. Chou on the |. 1m the power off and then on again to turn off the error code. + If the issue recurs, call for service. WI-Fi Problem Possible Cause & Solution Trouble connecting | The password for the WI-Fi network was entered Incorrectly. appliance and . smartphone to WIFI Delete your home WIFI network and begin the connection process again.
