Owner's Manual

40
Symptom Cause Solution
A noise is generated
when I start or stop
the clean booster.
-
•
It means that the clean
booster is trying to look for the
correct location.
I can't connect to
the product in the
LG Smart ThinQ
app.
Is the power plug
unplugged from the
outlet?
•
Plug in the power cord of the
product.
Is the wireless router
connected with the
product not working?
•
Power o the wireless router
and on again.
•
Check if there is an Internet
connection problem with the
router.
I can't register the
product in the LG
Smart ThinQ app.
Is the product too far
away from the wireless
router?
•
Move the wireless router near
the product.
Is your wireless router
working properly?
•
Some carriers provide routers
that are available to their
members only. If you have an
outdated model, contact your
carrier to have it replaced with
a newer one.
The dust
concentration levels
are dierent between
the product and the
LG Smart ThinQ app.
Are you looking at the
same dust particle?
•
Make sure that the levels
of the super ultra-ne/ultra-
ne/ne dust are displayed
consistently between the LG
Smart ThinQ app and your
product.
•
The dierence in the values
could be caused by the
dierence in update time
between the LG Smart ThinQ
app and the product.
LG Electronics Inc,
84, Wanam-ro, Seongsan-gu, Changwon-si, Gyeongsangnam-do, Korea