OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 49VM5C 49VH7C www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
ENGLISH TABLE OF CONTENTS IMPORTANT PRECAUTIONS..........3 -- Electrical Power Related Precautions.....................4 -- Precautions for installing the Product...................5 -- Precautions for Moving the Product.......................6 -- Precautions for Using/Cleaning the Product......7 LICENSES........................................8 ASSEMBLY AND PREPARATION...9 -- Optional Accessories.....................................................10 -- Parts and Buttons...............................
IMPORTANT PRECAUTIONS Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged. WARNING •• Indoor Use Only. ENGLISH WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.
ENGLISH Electrical Power Related Precautions WARNING •• Use only the power cord supplied with the unit or another manufacturer’s authorized cord. -- Failure to do so may result in fire or electrical shock or damage to the product. •• Use only a properly grounded plug and receptacle. -- If you do not you may be electrocuted or injured. Or the product might be damaged. •• Do not use a damaged or loose plug. -- This may cause electrical shock or fire. •• Operate the display only from a power source(i.e.
WARNING •• Keep away from heat sources like heaters or open flames. -- Electrical shock, fire, malfunction or deformation may occur. •• Keep the packing anti-moisture material or vinyl packing out of the reach of children. -- Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children. •• Do not put heavy objects on the product or sit upon it.
ENGLISH Precautions for Moving the Product WARNING •• Make sure to turn off the product. -- You may be electrocuted or the product can be damaged. •• Make sure to remove all cables before moving the product. -- You may be electrocuted or the product can be damaged. •• When lifting or moving the product, do not hold it upside down while holding only the stand. -- This may cause the product to fall resulting in damage or injury. •• Do not shock the product when moving it.
ENGLISH Precautions for Using/Cleaning the Product WARNING •• Do not attempt to disassemble, repair or modify the product yourself. -- Fire or electric shock can occur. -- Contact LG Customer Service for repair. •• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not use chemicals such as benzene, paint thinners or alcohol.
ENGLISH LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video. To play purchased DivX movies, first register your device at vod.divx.com.
CAUTION •• Always use genuine components to ensure safety and product performance. •• The product warranty will not cover damage or injury caused by the use of counterfeit components. NOTE •• The accessories provided with your product may vary depending on the model or region. •• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
ENGLISH Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. Wi-Fi Dongle kit AN-WF500 OPS Kit KT-OPSA Screws (Diameter 3.0 mm x Length 8.0 mm) Screws (Diameter 3.0 mm x Length 8.0 mm) Connecting Cable Card (Easy Setup Guide) Power Cord NOTE •• Optional accessories are available for some models.
The image may be different according to the model. Buttons •• •• •• •• •• •• : Changes the input source. : Accesses the main menus, or saves your input and exits the menus. : Adjust the up and down. : Moves left and right. : Displays the current signal and mode. : Turns the power on or off.
ENGLISH Portrait Layout When installing in a portrait layout, rotate the monitor clockwise 90 degrees (when facing the screen). Remove brackets before Installation Make sure that the protection pads are removed from each corner before installing the product. NOTE •• Keep the removed protection pads and use them when moving the product later.
Correct Method 1 If the product needs to be set upright, hold both sides of the product, and tilt backward carefully for. Do not let the panel to touch the floor. Panel 2 When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product facing down. Panel Cushion 3 If there is not a cushion available, ensure the floor is clean and then lay the product down carefully with the panel facing either upward or downward.
Incorrect Method ENGLISH 1 If the product is tilted onto the bezel, the bottom of the panel may be damaged. Panel 2 If the product is tilted onto the edge of the panel, the panel may be damaged.
To install the Monitor on a wall (optional), use the VESA screws provided as accessories to fasten it. Install the monitor at least 200 mm (7.8 inches) away from the wall and leave about 100 mm (3.9 inches) of space at each side of the monitor to ensure sufficient ventilation. Use the wall mount plate and screws that comply with the VESA standard. 100 mm (3.9 inches) 100 mm 200 mm (7.
Securing the monitor to a wall (optional) ENGLISH (Procedure may differ depending on the model.) 1 Insert and tighten the eyebolts, or brackets and bolts on the back of the monitor. -- If there are already bolts inserted in the eyebolts’ position, remove the other bolts first. 2 Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eyebolts on the rear of the monitor. 3 Connect the eyebolts and wall brackets tightly with a sturdy cord.
IR RECEIVER This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable. Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Using the screws for attaching the VESA wall mount, mount the set to the wall mount plate or the wall.
How to Join Sets ENGLISH •• Lay the protective sheet on top before installing additional sets. 1 Join other sets using screws for fixing the VESA wall mount in the same way as above. Set 4 joined to the rest of the sets (2 x 2 tiling) 2 Adjust the spacing between the sets using the tiling guide, and remove the protective sheet. (M4 x L6) 3 Now the 2 x 2 tiling is complete. You can tile in various combinations, such as 3 x 3.
CAUTION NOTE •• The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall mount (600 x 400). •• The load applied to each set should be supported by the wall mount plate using a VESA wall mount. (Each set must be firmly mounted to the wall mount plate or the wall.) •• You may mount the set without using the tiling guide; this does not affect the performance of the device.
ENGLISH REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual accessories.
Accesses the main menus or saves your input and exit menus. SuperSign menu key. (Depending upon the model, this feature may not be supported.) Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. Allows you to move back one step in the user interaction function. Quit all OSD tasks and applications. Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu.
ENGLISH MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the Plug and Play* feature.
NOTE CAUTION •• Connect the signal input cable and tighten it by turning the screws clockwise. •• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen. •• Avoid displaying static images on the screen for a long period of time to prevent image burn. Use a screensaver if possible. •• A wireless communication device near your monitor can affect the image.
ENGLISH Daisy Chain Monitors To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product. Monitor 1 Monitor 2 Monitor 3 Monitor 4 NOTE •• If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable.
ENGLISH TROUBLESHOOTING No image is displayed. Problem Is the product power cord connected? Does the “Invalid Format” message appear? Does the “No Signal” message appear? Action •• Check if the power cord is correctly plugged into the power outlet. •• The signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product. Adjust the frequency range by referring to the Specifications in this manual. •• The signal cable between PC and product is not connected.
After-image appears on the product. ENGLISH Problem Action After-image appears when the product is turned off. •• If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. •• When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking. This is normal for LCD screen products. The audio function does not work. Problem No sound? Sound is too dull. Sound is too low.
CAUTION Recommended operating conditions 1 Change the background and the character colors using the same time interval. ID: UPM 123 PW: **** ID: UPM 123 PW: **** When changing colors, using complementary colors helps to prevent image sticking. Glass BM CF BM CF BM CF CF OC PI LC PI TFT Layers Glass ITO or MoTi Pixel Layer 2 Change the image using the same time interval. Make sure that the characters or images before changing the image remain in the same location after changing the image.
ENGLISH PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution HDMI, DisplayPort: 3840 x 2160 @ 30 Hz RGB, DVI-D, OPS: 1920 x 1080 @ 60 Hz -- This may not be supported on some OS or graphics card types.
49VM5C Pixel pitch 0.55926 mm (H) x 0.55926 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 1.5 A Power consumption On Mode: 120 W (Typ.) Sleep Mode: ≤ 0.5 W Off Mode: ≤ 0.5 W Dimensions (Width x Height x Depth) / Weight 1,075.6 mm x 605.8 mm x 86.2 mm / 17.5 kg (42.3 inches x 23.8 inches x 3.3 inches / 38.5 lbs) 49VH7C LCD screen Power Pixel pitch Rated power Power consumption 0.55926 mm (H) x 0.55926 mm (V) AC 100-240 V ~ 50/60 Hz 2.1 A On Mode: 150 W (Typ.) Sleep Mode: ≤ 0.
HDMI/ DisplayPort (PC) Support mode ENGLISH Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 60 1152 x 864 53.783 59.959 1280 x 720 45 60 1280 X 800 49.702 59.81 1366 x 768 47.712 59.79 1280 x 1024 63.981 60.02 1600 x 900 60 60 1680 x 1050 65.29 59.954 1920 x 1080 67.5 60 1920 x 1200 74.038 59.95 3840 x 2160 67.
OPS (PC) Support Mode Horizontal frequency (kHz) Vertical frequency (Hz) 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 60 1152 x 864 53.783 59.959 1280 x 720 45 60 1280 x 800 49.702 59.81 1366 x 768 47.712 59.79 1280 x 1024 63.981 60.02 1600 x 900 60 60 1680 x 1050 65.29 59.954 1920 x 1080 67.5 60 Horizontal frequency (kHz) Vertical frequency (Hz) 480/60p 31.5 60 576/50p 31.25 50 720/50p 37.5 50 720/60p 45 60 1080/50i 28.
Component Support Mode ENGLISH Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 720 x 576 15.625 50.00 720 x 576 31.25 50.00 1280 x 720 45.00 60.00 1280 x 720 37.5 50 1280 x 720 44.96 59.94 1920 x 1080 31.25 50.00 1920 x 1080 56.25 50 1920 x 1080 33.75 60.00 1920 x 1080 33.72 59.94 1920 x 1080 67.5 60 NOTE •• When the cable is connected to the DVI-D, HDMI or the DisplayPort, you can select the PC/DTV mode optionally.
ENERGY STAR® is a set of power-saving guidelines issued by the U.S.Environmental Protection Agency (EPA). As an ENERGY STAR® Partner LGE U. S. A., Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Refer to ENERGYSTAR.gov for more information on the ENERGY STAR® program. Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET.