OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 32SM5C 43SM3C 32SM5KC 43SM5C 49SM3C 43SM5KC 49SM5C 55SM3C 49SM5KC 55SM5C 55SM5KC 65SM5C 65SM5KC www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
ENGLISH TABLE OF CONTENTS IMPORTANT PRECAUTIONS..........3 -- Electrical Power Related Precautions.....................3 -- Precautions for installing the Product...................5 -- Precautions for Moving the Product.......................6 -- Precautions for Using/Cleaning the Product......7 -- Product Disposal (Only, Hg lamp used LCD Monitor)..................................................................................7 LICENSES........................................
IMPORTANT PRECAUTIONS Please read these safety precautions carefully before using the product. WARNING Failure to follow those warnings may result in death, serious injury or damage to the product or other property. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged. WARNING •• Indoor Use Only. Electrical Power Related Precautions WARNING •• Use only the power cord supplied with the unit or another manufacturer’s authorized cord.
ENGLISH •• If you don’t intend to use the product for a long time, unplug the power cable from the product. -- Layers of dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. •• Insert the power plug firm so it cannot come loose. -- A loose connection can cause fire. •• Hold the plug when pulling out the power cable. Do not pull the plug out by the wire. Do not bend the power cord with excessive force or put heavy objects on the power cord.
WARNING •• Keep away from heat sources like heaters or open flames. -- Electrical shock, fire, malfunction or deformation may occur. •• Keep the packing anti-moisture material or vinyl packing out of the reach of children. -- Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children. •• Do not put heavy objects on the product or sit upon it.
ENGLISH Precautions for Moving the Product WARNING •• Make sure to turn off the product. -- You may be electrocuted or the product can be damaged. •• Make sure to remove all cables before moving the product. -- You may be electrocuted or the product can be damaged. •• When lifting or moving the product, do not hold it upside down while holding only the stand. -- This may cause the product to fall resulting in damage or injury. •• Do not shock the product when moving it.
ENGLISH Precautions for Using/Cleaning the Product WARNING •• Do not attempt to disassemble, repair or modify the product yourself. -- Fire or electric shock can occur. -- Contact LG Customer Service for repair. •• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not use chemicals such as benzene, paint thinners or alcohol.
ENGLISH LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com.
CAUTION •• Always use genuine components to ensure safety and product performance. •• The product warranty will not cover damage or injury caused by the use of counterfeit components. NOTE •• The accessories provided with your product may vary depending on the model or region. •• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions. •• SuperSign Software & Manual -- Downloading from the LG Electronics website.
ENGLISH Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. Stand kit Stand Spacers Stand ST-322T 32SM5* ST-432T 43SM5*/43SM3C 49SM5*/55SM5* ST-492T ST-652T 49SM3C/55SM3C 65SM5* 32SM5* 43SM5* 43SM3C 49SM5* 49SM3C 55SM5* 55SM3C 65SM5* - 2 EA Screws Diameter 4.0 mm x Pitch 0.7 mm (Diameter 0.
Media Player MP500/ MP700 Screws ENGLISH Media Player kit (It may not be supported depending on the model.) CD (Owner's Manual)/ Cards OPS kit KT-OPSA Screws Card (Easy Setup Guide) Power Cord Connecting Cable Pixel sensor kit KT-SP0 NOTE •• Cable holder/cable tie may not be available in some areas or for some models. •• Optional accessories are available for some models. If necessary, please purchase them separately. •• Pixel sensor is sold separately.
ENGLISH Parts and Buttons The image may be different according to the model. Buttons •• INPUT: Changes the input source. •• MENU: Accesses the main menus, or saves your input and exits the menus. •• : Adjust the up and down. •• : Moves left and right. •• AUTO/SET: Displays the current signal and mode. •• : Turns the power on or off.
Assemble the cover with a screw as illustrated to prevent the USB memory from theft.
ENGLISH Connecting the Stand -- For certain models only. -- The image may be different according to the model.
2 3 ENGLISH 43/49/55/65SM5*, 43/49/55SM3C 1
ENGLISH Connecting the Speakers -- For certain models only. -- The image may be different according to the model. 32SM5C 1 Connect an input signal cable before installing the speakers. 2 Mount the speakers by using screws as shown below. Make sure the power cable is disconnected before making a connection.
3 Then connect the speaker cable. After installing your speakers, use holders and cable ties to organize the speaker Basic installation Installation with OPS connected ENGLISH cables.
ENGLISH 43/49/55/65SM5C, 43/49/55SM3C 1 Connect an input signal cable before installing the speakers. 2 Mount the speakers by using screws as shown below. Make sure the power cable is disconnected before making a connection. 3 Then connect the speaker cable. After installing your speakers, use holders and cable ties to organize the speaker cables. NOTE •• Please turn off the power before removing the cable. Connecting or removing the speaker cable while turned on may result in no sound.
When you connect the cable to the product, the feature for receiving remote control signals is activated. Rotate the IR sensor according to the screen orientation (Landscape/Portrait). -- The image may be different according to the model.
ENGLISH Portrait Layout When installing in a portrait layout, rotate the monitor counterclockwise 90 degrees (when facing the screen). Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit http://www.kensington.com.
-- For certain models only. -- The image may be different according to the model. Removing the LG Logo Bracket 1 Lay a clean cloth on the floor, and then put the monitor on it with the screen face down. Using a screwdriver, remove the screw that secures the LG Logo Bracket to the bottom rear of the monitor. LG Logo Bracket 2 After removing the screw, remove the LG Logo Bracket. When re-attaching the LG Logo Bracket, repeat the process in reverse order.
Attaching the LG Logo Bracket on the right side ENGLISH 1 Lay a clean cloth on the floor, and then put the monitor on it with the screen face down. Using a screwdriver, remove the screw that secures the LG Logo Bracket to the bottom rear of the monitor. 2 After removing the screw, remove the LG Logo Bracket. Attach the LG Logo Bracket with a screw, aligning it with the hole on the right side.
For proper ventilation, allow a clearance of 100 mm (3.9 inches) on each side and from the wall. Detailed installation instructions are available from your dealer, see the optional Tilt Wall Mounting Bracket Installation and Setup Guide. 100 mm 100 mm 100 mm 100 mm 100 mm (3.9 inches) To install your monitor on a wall, attach a wall mounting bracket (optional part) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
CAUTION ENGLISH •• Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. •• If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation. •• Do not over tighten the screws as this may damage the monitor and void your warranty. •• Use only screws and wall mounting brackets that meet the VESA standard.
Securing the monitor to a wall (optional) 1 Insert and tighten the eyebolts, or brackets and bolts on the back of the monitor. -- If there are already bolts inserted in the eyebolts’ position, remove the other bolts first. 2 Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eyebolts on the rear of the monitor. 3 Connect the eyebolts and wall brackets tightly with a sturdy cord. Make sure the securing cord is horizontal with the flat surface.
ENGLISH REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual accessories.
Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu. Selects the TILE Mode. When the Picture ID number matches the Set ID number, you can control whichever monitor you want in multi-display format. USB Menu Control Buttons Controls media playback. ENGLISH or Selects the Picture Mode. Activates the Launcher. Enters the White Balance menu. Accesses the main menus or saves your input and exit menus. SuperSign menu key.
ENGLISH MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the Plug and Play* feature.
NOTE CAUTION •• Connect the signal input cable and tighten it by turning the screws clockwise. •• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen. •• Avoid displaying static images on the screen for a long period of time to prevent image burn. Use a screensaver if possible. •• A wireless communication device near your monitor can affect the image.
ENGLISH Using the Input List → •• RGB → HDMI → DVI-D → DISPLAYPORT → OPS
ENGLISH TROUBLESHOOTING No image is displayed. Problem Is the product power cord connected? Does the “Invalid Format” message appear? Does the “No Signal” message appear? Action •• Check if the power cord is correctly plugged into the power outlet. •• The signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product. Adjust the frequency range by referring to the Specifications in this manual. •• The signal cable between PC and product is not connected.
After-image appears on the product. ENGLISH Problem Action After-image appears when the product is turned off. •• If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. •• When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking. This is normal for LCD screen products. The audio function does not work. Problem No sound? Sound is too dull. Sound is too low.
CAUTION Recommended operating conditions 1 Change the background and the character colors using the same time interval. ID: UPM 123 PW: **** ID: UPM 123 PW: **** When changing colors, using complementary colors helps to prevent image sticking. Glass BM CF BM CF BM CF CF OC PI LC PI TFT Layers Glass ITO or MoTi Pixel Layer 2 Change the image using the same time interval. Make sure that the characters or images before changing the image remain in the same location after changing the image.
ENGLISH PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution 1920 x 1080 @ 60 Hz -- This may not be supported on some OS or graphics card types.
32SM5C Pixel pitch 0.36375 mm (H) x 0.36375 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz 1.4 A Power consumption Head On Mode: 60 W (Typ.) Sleep Mode : ≤ 0.5 W Off Mode: ≤ 0.5 W 729.4 mm x 428.9 mm x 55.5 mm / 5.2 kg Head + Stand (28.7 inches x 16.8 inches x 2.1 inches / 11.4 lbs) 729.4 mm x 481 mm x 154.2 mm / 6 kg Head + Speaker (28.7 inches x 18.9 inches x 6.0 inches / 13.2 lbs) 729.4 mm x 428.9 mm x 95.7 mm / 5.7 kg Dimensions (Width x Height x Depth) / Weight (28.7 inches x 16.
43SM5C, 43SM3C ENGLISH LCD screen Pixel pitch Power Rated power Power consumption 0.4902 mm (H) X 0.4902 mm (V) AC 100-240 V ~ 50/60 Hz 0.9 A 43SM5C Head On Mode: 75 W (Typ.) Sleep Mode : ≤ 0.5 W Off Mode : ≤ 0.5 W On Mode: 70 W (Typ.) Sleep Mode : ≤ 0.5 W Off Mode : ≤ 0.5 W 969.6 mm x 563.9 mm x 38.6 mm / 9.8 kg Head + Stand (38.1 inches x 22.2 inches x 1.5 inches / 21.6 lbs) 969.6 mm x 622.2 mm x 193 mm / 12.3 kg Head + Speaker (38.1 inches x 24.4 inches x 7.5 inches / 27.1 lbs) 969.
49SM5C, 49SM3C Pixel pitch Power Rated power Power consumption 0.55926 mm (H) X 0.55926 mm (V) AC 100-240 V ~ 50/60 Hz 1.0 A 49SM5C Head On Mode: 85 W (Typ.) Sleep Mode : ≤ 0.5 W Off Mode: ≤ 0.5 W On Mode: 80 W (Typ.) Sleep Mode : ≤ 0.5 W Off Mode: ≤ 0.5 W 1102.2 mm x 638.5 mm x 38.6 mm / 14.1 kg Head + Stand (43.3 inches x 25.1 inches x 1.5 inches / 31.0 lbs) 1102.2 mm x 696.8 mm x 219.6 mm / 17.4 kg Head + Speaker (43.3 inches x 27.4 inches x 8.6 inches / 38.3 lbs) 1102.2 mm x 638.5 mm x 67.
55SM5C, 55SM3C ENGLISH LCD screen Pixel pitch Power Rated power Power consumption 0.630 mm (H) x 0.630 mm (V) AC 100-240 V ~ 50/60 Hz 1.1 A 55SM5C Head On Mode : 100 W (Typ.) Sleep Mode : ≤ 0.5 W Off Mode : ≤ 0.5 W On Mode : 95 W (Typ.) Sleep Mode : ≤ 0.5 W Off Mode : ≤ 0.5 W 1238 mm x 714.9 mm x 38.6 mm / 17.3 kg Head + Stand (48.7 inches x 28.1 inches x 1.5 inches / 38.1 lbs) 1238 mm x 773.4 mm x 219.6 mm / 20.6 kg Head + Speaker (48.7 inches x 30.4 inches x 8.6 inches / 45.
65SM5C Pixel pitch Rated power Power consumption Dimensions (Width x Height x Depth) / Weight Head 0.744 mm (H) x 0.744 mm (V) AC 100-240 V ~ 50/60 Hz 1.4 A On Mode : 120 W (Typ.) Sleep Mode : ≤ 0.5 W Off Mode : ≤ 0.5 W 1456.9 mm x 838 mm x 41.1 mm / 27.7 kg Head + Stand (57.3 inches x 32.9 inches x 1.6 inches / 61.0 lbs) 1456.9 mm x 898.1 mm x 293.7 mm / 32.9 kg Head + Speaker (57.3 inches x 35.3 inches x 11.5 inches / 72.5 lbs) 1456.9 mm x 838 mm x 70.4 mm / 28.
Wireless module(LGSBW41) Specifications ENGLISH Wireless LAN Standard Bluetooth IEEE 802.11a/b/g/n Standard Bluetooth 2400 to 2483.5 Frequency range (MHz) 5150 to 5250 Frequency range (MHz) 2400 to 2483.5 5725 to 5850 802.11a: 11.5 dBm 802.11b: 11 dBm Output power (Max.) 802.11g: 10.5 dBm Output power (Max.) 10 dBm or Lower 802.11n - 2.4 GHz: 11 dBm 802.11n - 5 GHz: 12.5 dBm •• As band channels can vary per country, the user cannot change or adjust the operating frequency.
RGB (PC) Support Mode Horizontal frequency (kHz) Vertical frequency (Hz) 720 x 400 31.468 70.8 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 60.0 1280 x 720 44.772 59.855 1600 x 900 60 60 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 60 Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 800 x 600 37.879 60.317 1024 x 768 48.363 60 1280 x 720 44.772 59.
HDMI/ DisplayPort/ OPS (DTV) Support Mode ENGLISH Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 480/60p 31.5 60 576/50p 31.25 50 720/50p 37.5 50 720/60p 45 60 1080/50i 28.1 50 1080/60i 33.75 60 1080/50p 56.25 50 1080/60p 67.5 60 NOTE •• PC resolutions available for the Input Label option in RGB / HDMI / DVI-D / DisplayPort input modes: 640 x 480/60 Hz, 1280 x 720/60 Hz, 1920 x 1080/60 Hz; 480p, 720p, and 1080p DTV resolutions.
ENERGY STAR® is a set of power-saving guidelines issued by the U.S.Environmental Protection Agency (EPA). As an ENERGY STAR® Partner LGE U. S. A., Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Refer to ENERGYSTAR.gov for more information on the ENERGY STAR® program. Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET.