26LD320H 32LD320H 37LD320H 32LD325H 26LD340H 32LD340H 37LD340H 26LD345H 32LD345H 37LD345H 42LD320H 37LD325H 42LD340H 42LD345H Lodging Guest Interactive Pro:Centric™ TVs Commercial Mode Setup Guide Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER Master TV Setup pages 11 – 14 Cloning Information pages 23 – 29 FTG Mode of Operation pages 30 – 40 © Copyright 2011, LG Electronics U.S.A., Inc.
For Customer Support/Service, please call: 1-888-865-3026 The latest product information and documentation is available online at: www.LGsolutions.com/products MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No.
IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
IMPORTANT SAFETY INSTRUCTIONS (Continued from previous page) 22. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below. An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power lines or circuits as death or serious injury can occur.
Table of Contents Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . .3 – 4 Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Commercial Mode Overview . . . . . . . . . . . . . . . . . . . . 6 – 7 Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Pass-through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 FTG Mode . . . . . . .
Commercial Mode Overview This document describes how to set up LD320H/LD325H and LD340H/LD345H Pro:Centric™ TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translator Card (PTC), or embedded b-LAN™ (EBL) module, or it resides externally from the TV (i.e., in a device from the solution provider).
Commercial Mode Overview (Cont.) Cloning Cloning refers to the process of capturing a Master TV Setup and transferring it to a Target TV (both TVs must be in Pass-through Mode). The Master TV’s clonable setup menu options should be configured as part of the Master TV Setup. If there are features in the Master TV’s setup—channel icons or labels, digital font options, etc.—that are not set or that are set incorrectly, those features also will not be set or will be set incorrectly in the Target TVs.
Pro:Centric Operation Pro:Centric TV Interactive Menu Features Important: Pro:Centric operation requires that Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL be set appropriately and that the TV be in PPV or FTG Mode. The interactive Pro:Centric TV enables guests—from the comfort of their hotel rooms—to view and select from a complete listing of hotel services and amenities.
Pro:Centric Operation (Cont.) Pro:Centric Setup The Pro:Centric server provides the following functionality: • Remote management/administration (TV E-Z Installation): The Pro:Centric server Admin Client provides remote management/administration facilities for downloading splash screens and software/firmware updates as well as facilities for downloading FTG Channel Map and FTG Installer Menu settings for TVs that are in FTG Mode via CPU (see also “Remote Management in FTG Mode” on page 7).
Installer Remote Control Typical Key Functions The LG Installer Remote is supplied with and dedicated to operate the TV. The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the Installer Remote supplied with the TV. POWER Turns TV ON or OFF. ALARM Sets the time when the TV will automatically turn itself ON.
Master TV Setup This section describes how to set up a Master TV for cloning purposes when the TV is in Pass-through Mode. Note: Refer to FTG Mode information on pages 30 to 40 for details on entering FTG Mode and configuring/editing FTG Channel Map and FTG Installer Menu settings. Before You Begin • Disconnect all Aux inputs if you intend to run Auto Tuning (Channel Search). Under certain conditions, Auto Tuning is disabled if there is an Aux input active.
Master TV Setup (Cont.) Master TV Setup Procedure 1. Set Installer Menu items. This step provides specific instruction only on the Installer Menu items that should be set on a Master TV. Refer to pages 15 to 21 for detailed information on all Installer Menu items. xxLD340H PTC INSTALLER MENU a) Make sure the TV is ON. Then, use the Installer Remote to enter the PTC Installer Menu: Press MENU repeatedly until the on-screen display of the TV setup menus no longer toggles, and then press 9-8-7-6 + ENTER.
Master TV Setup (Cont.) (Continued from previous page) 3. Run Auto Tuning. a) To search for all available analog and digital channels, go to the Channel Menu, select the Auto Tuning option, and follow the on-screen instructions. b) Use the Channel Edit option in the Channel Menu to edit the channel lineup, as necessary, to include only free to guest (non-encrypted) channels. • Add/delete channels per your system requirements.
Master TV Setup (Cont.) (Continued from previous page) 5. (Optional) Add Custom Channel and Aux Input Labels: 2-5-4 + MENU Mode Note: 2-5-4 + MENU Mode enables you to add/edit channel icons and custom text labels in the PTC once the Master TV Setup has been transferred as described in the previous step. Enter the Installer Menu, and press 2-5-4 + MENU on the Installer Remote.
Installer Menu Use the Installer Menu to set up or change operational settings. Refer to the table starting on the next page for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. Accessing the Installer Menu 1. Make sure the TV is ON. 2.
Installer Menu (Cont.) Installer Menu Items 000 through 071 Menu Item 16 Function Value Range Default Value Brief Description of Function and Comments 000 INSTALLER SEQ 0~3 0 Leave default set to 0. 001 POWER MANAGE 0~7 0 Sets number of hours of no activity before automatic shutoff. 002 AC ON 0/1 0 Set to 1 to enable Auto Turn ON when AC power is applied.
Installer Menu (Cont.) Installer Menu Items 073 through 119 Menu Item Function Value Range Default Value Brief Description of Function and Comments 073 CH NOT AVBLE 0/1 0 If set to 1 and item 028 CH. OVERIDE is set to 0, “NOT AVAILABLE” message is displayed if user direct tunes a channel that is not in the favorite channel list. 075 REVERT CH 0/1 0 If set to 1 and loss of MPI communication occurs, TV tunes to Start Channel.
Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items NOTE: For items 007, 008, and 009 For legacy reasons, the scale used is 0 – 63. The PTC software will translate this to the 0 – 100 scale used by the TV. 000 - INSTALLER SEQUENCE Specifies entry sequence to the Installer Menu. 0 = 9876 2 = 1478 1 = 4321 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The Power Management function is for saving energy.
Installer Menu (Cont.) 015 - SLEEP TIMER If set to 1, the Sleep Timer feature may be used. If set to 0, the Sleep Timer is not available. 016 - EN TIMER (Enable On/Off Timers) If set to 1, the Timer function is available to the end user and enabled continuously. Set to 0 to disable On/Off timers. Note: Clock must be set in order for timers to be used. 017 - ALARM Gives the installer the option of making the Alarm function available to the end user.
Installer Menu (Cont.) 053 - DIS. CH-TIME (Disable Channel-Time) Set to 1 to disable the Channel-Time display; Channel-Time display will not appear. Set to 0 to enable the Channel-Time display. 069 - EN. CH-T COL. (Enable Channel-Time Custom Color) Set to 1 to enable custom color for the Channel-Time display. Set to 0 to disable custom color for the Channel-Time display. 070 - FOR.
Installer Menu (Cont.) • 6 = Scaler Model RJPs: DVI Mode Enables RJP feature for use with reduced cable bundle models. In this mode, when an HDMI/DVI source is connected to the RJP, only digital video is expected via the HDMI cable. Analog audio is provided via separate cable, from the source, connected to an RJP AUDIO IN. If no analog audio cable is connected, tuner audio will be heard. Notes: See Reference section, “RJP Model List and Input Auto-sensing Hierarchy.
Channel Icons / Custom Text Labels (2-5-4 + MENU Mode) Changing Channel Icons and/or Adding or Editing Custom Text Labels in the Channel-Time Display If there is no pre-assigned icon for a channel, you can add a custom text label of up to seven (7) characters to help identify the channel or network. Also, if desired, a custom text label can be added to the Channel-Time display in addition to a pre-assigned icon.
Cloning Overview IMPORTANT CLONING INFORMATION There are three different procedures for cloning a Master TV Setup, each with its own advantages and limitations (see also “Cloning Methods” on page 11): • Using a USB memory device • Using a TLL-1100A clone programmer • Using a LT2002 clone programmer Each cloning method is described in further detail on the pages that follow. As you perform cloning procedures, be sure to complete each task as indicated.
USB Cloning Procedure Learning / Teaching a Master TV Setup using a USB Memory Device USB Cloning Notes • Read the IMPORTANT CLONING INFORMATION on page 23 before beginning any cloning procedures. • You may edit a filename as part of the Learning procedure; however, a file with edited contents will not be recognized. • It is not possible to clone a Master TV’s clock using a USB memory device. Either set a Target TV’s clock manually, or use the Auto Clock setting in the TV setup menus.
USB Cloning Procedure (Cont.) Learning / Teaching a Master TV Setup using a USB Memory Device (Cont.) Teach Master TV Setup to Target TV 1. Ensure the Target TV is in Pass-through Mode, and then use the Installer Remote to enter the Target TV Installer Menu: Press MENU repeatedly until the on-screen display of the TV setup menus no longer toggles, and then press 9-8-7-6 + ENTER. 2. Set Installer Menu item 117 FACT DEFAULT to 001, and press ENTER.
Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port. Either of these actions will damage the clone programmer and, if applicable, the PPV card.
Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer (Cont.) (Optional) Set the Clock Set the time on a Master TV’s clock. (If the time has already been copied from a TV into the TLL-1100A clone programmer, you can set the Master TV’s clock by copying the time from the clone programmer.) The TLL-1100A can copy the current time to both a Master TV and to the clone’s internal clock—accurate to within one minute.
Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port. Either of these actions will damage the clone programmer and, if applicable, the PPV card.
Clone Programmer Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer (Cont.) (Continued from previous page) Learning usually takes about 90 seconds. “LEARNING IN PROGRESS” will be displayed on the screen while the LT2002 copies the Master Setup. When the Learning process is complete, a “LEARNING COMPLETE” message will be displayed. 7. When Learning is complete, disconnect the MPI cable from the Master TV.
FTG Mode of Operation Overview FTG Mode via CPU or EBL FTG Mode enables Pro:Idiom decryption and also allows logical channel mapping of physical channels. As indicated in the introduction to this document, there are two separate and distinct methods for configuring LD320H/LD325H and LD340H/LD345H TVs for FTG Mode of operation: one (new) method is to configure the TV CPU for FTG Mode operation, while the other is to configure the TV EBL for FTG Mode operation.
FTG Mode of Operation Overview (Cont.) While the TV is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • Any FTG configuration changes must be made using the FTG Device Configuration Application. FTG Channel Map Configuration and FTG Installer Menu Configuration Utilities enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary.
FTG Mode via CPU Creating an FMA Configuration File using the FTG Device Configuration Application This section describes how to create an FMA Configuration (.fma) file that can be saved to a USB memory device. In order to enable Pro:Idiom decryption, it is recommended that you create an FMA Configuration file using the FTG Device Configuration Application.
FTG Mode via CPU (Cont.) (Continued from previous page) 7. Click the Save button above the FMA Configuration List to save its contents to an FMA Configuration (.fma) file on the PC’s hard drive for later use (default folder path is C:\Program Files\Zenith\Widget\ FMA). 8. Transfer the FMA Configuration file to a USB memory device, and proceed to “Teaching FMA Configuration to a TV” below to transfer the FMA Configuration file to an LD320H/LD325H or LD340H/ LD345H TV.
FTG Mode via CPU (Cont.) Learning an FMA Configuration File from a TV To ensure that Pro:Idiom decryption is enabled, it is recommended that you create an FMA Configuration file using the FTG Device Configuration Application as described on pages 32 to 33. However, if necessary, this option enables you to save (Learn) an FMA Configuration file from an LD320H/LD325H or LD340H/ LD345H TV to a USB memory device.
FTG Mode via CPU (Cont.) Optional Manual Configuration / TV Setup The manual configuration procedures below should only be performed if you do not know the RF channels at the site and need to “Learn” an FMA Configuration file from an LD320H/LD325H or LD340H/LD345H TV as described on the previous page. Ensure the TV is in Pass-through Mode before you begin.
FTG Mode via EBL The following steps outline local FTG configuration of individual TV EBLs using a direct PC-to-TV connection. Refer to the Free-To-Guest (FTG) Configuration Application manual for further information. See also FTG Device Configuration Application sample screens on pages 37 to 40. Notes: • FTG Device Configuration Application software is available online at: www.LGcommercial.com/ FTGsoftware.
FTG Device Configuration Application Utilities Overview FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to build a Channel Map with logical channel numbers. Note: Write, Read, and Learn functions in the FTG Channel Map Configuration Utility are used for direct PC-to-TV FTG configuration of LD320H/LD325H and LD340H/LD345H TVs (FTG Mode via EBL).
FTG Device Configuration Application Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s Data and the FTG Channel Map. LOGICAL CHANNEL MAPPING Select a Logical Channel number, then assign it the RF, Major, and Minor channel numbers to complete the mapping. CUSTOM CHANNEL LABELS/ICONS Enter custom labels and select icons by name on menu or by number. DELETE Click to remove highlighted channel from FTG Channel Map.
FTG Device Configuration Application Utilities Overview (Cont.) FTG Installer Menu Configuration Utility Note: Write, Read, Learn, and IR Remote Access functions in the FTG Installer Menu Configuration Utility are used for direct PC-to-TV FTG configuration of LD320H/LD325H and LD340H/LD345H TVs (FTG Mode via EBL). These functions are not applicable to the process of creating an FMA Configuration file to be saved to a USB memory device (FTG Mode via CPU).
FTG Device Configuration Application Utilities Overview (Cont.) FMA Configuration Utility Note: FMA Write, Read, Clock, Broadcast, Firmware, and IP Communication functions in the FMA Configuration Utility are used to configure b-LAN enabled equipment (Example: FMA-LG101) at the hotel/ institution head end. These functions are not applicable to the process of creating an FMA Configuration file to be used with LD320H/LD325H and LD340H/LD345H TVs (FTG Mode via CPU).
Remote Jack Pack / TV Connections & Setup Remote Jack Pack Setup RJP Available? If you will use a Remote Jack Pack (RJP) in your system, set Installer Menu item 093 RJP AVAILABLE appropriately (for example, on a legacy model RJP: HDMI Mode, set RJP AVAILABLE to 001). See Installer Menu detailed descriptions for further information. 093 RJP AVAILABLE 001 TV Connections Make these connections ONLY after Master TV Setup and TV cloning procedures are complete.
Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions xxLD340H PTC INSTALLER MENU You can check the software versions of the TV by accessing the Installer Menu with the Installer Remote: Press MENU repeatedly until the on-screen menu display no longer toggles, and then press 9-8-7-6 + ENTER. 000 INSTALLER SEQ UPN 000-000-000-000 PTC V1.00.001 When you are finished, press ENTER again to exit the Installer Menu.
Reference: Downloading a Splash Screen using a USB Memory Device TV S TV Software Update (Expert) The followin Select the fi or press EX Splash Screen Image File Guidelines USB Download Menu • The splash screen image must be a baseline (not progressive) JPEG. Upgrade TV Software • The image should be no larger than 1 MB. Upgrade PTC TVSoftware Software Update • The ideal size for the image is 1366 x 768 pixels or under.
Reference: Power Consumption Settings 26/32/37/42LD320H & 32/37LD325H The following tables assume that Installer Menu item 118 POWER SAVINGS is set to 003 (default) and Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 100). 26LD320H Item 099 Back Lighting (Static) 32LD320H / 32LD325H Power Consumption (Watts) Percent Savings Power Consumption (Watts) 100 56.82 0.00% 90 80 70 60 50 40 30 20 10 1 51.98 47.09 42.06 39.71 37.36 36.31 35.12 32.59 30.23 27.95 8.52% 17.
Reference: Power Consumption Settings (Cont.) 26/32/37/42LD340H & 26/32/37/42LD345H 26LD340H / 26LD345H Item 099 Back Lighting (Static) 32LD340H / 32LD345H 37LD340H / 37LD345H 42LD340H / 42LD345H Power Consumption (Watts) Percent Savings Power Consumption (Watts) Percent Savings Power Consumption (Watts) Percent Savings Power Consumption (Watts) Percent Savings 100 56.82 0.00% 72.97 0.00% 88.92 0.00% 107.53 0.00% 90 80 70 60 50 40 30 20 10 1 51.98 47.09 42.06 39.71 37.36 36.31 35.
Reference: TV Camport Auto Sense Operation The Camport Auto Sense function is enabled when: 1. Installer Menu item 034 CAMPORT EN is set to 1 AND 2. Installer Menu item 040 AUTO CAMPORT is enabled (1). Selectable: Can be accessed with INPUT key, direct access, etc. Auto Sense: TV switches to this input when connector is inserted. The Camport (Side [AV IN 2] Video) has the highest priority and will override any commands including tuning to the Start Channel.
Reference: TV Aux Input Configuration ENABLE DIRECT ACCESS Tuning TV Installer Menu MPI DATA MPI DATA STATUS TYPE 0x41 SOURCES ENABLED (R/W) DATA STATUS TYPE 0xD2 CURRENT AV SOURCE (R) DATA STATUS TYPE 0x0D AUX SOURCE (R) START AUX SOURCE ASSIGNMENT OLD_ OCV = 0 OLD_ OCV = 1 Source Input Source Mode Number Labeling Value Labeling Value Labeling 130 90 Video2 (Side) CV 34 CAMPORT_EN 0x01 Video Front (Camport) 0 Video Front (Camport) 0 (VIDEO) 2 131 91 Video1 (Rear) CV 39 RE
Reference: b-LAN Setup & Overview The b-LAN module is internal to the TV. It allows hotel/institution head end equipment with b-LAN technology to communicate, via the institution’s RF distribution system, with the TV for configuration and control. Note: MPI cards with b-LAN technology—LMT7Z5, LMT7Z7, LMT7Z9—are NOT supported in TVs in which b-LAN technology is already integrated.
Reference: RJP Model List and Input Auto-sensing Hierarchy RJP Model List Legacy Models Scaler Models RJP-101M N/A RJP-101ML N/A RJP-110F RJP-210F RJP-110FW RJP-210FW RJP-110W RJP-210W RJP-110WBR RJP-210WBR RJP-110S RJP-210S RJP-120G RJP-220G RJP-120T RJP-220T RJP-201B RJP-301B RJP-202B RJP-302B RJP Input Auto-sensing Hierarchy 206-4186 Priority Video Audio 1st (Highest) Digital Video In Audio In (3.
Reference: Resetting Factory Defaults on the TV(s) This section describes how to reset factory defaults either on a single TV that is currently in Pass-through Mode or on multiple TVs that are currently in FTG Mode. Note: If the TV(s) is/are currently in FTG Mode, restoring the factory defaults also resets the TV to Passthrough Mode.
Reference: LD320H/LD325H & LD340H/LD345H Rear Jack Panel RJP Connection for Remote Jack Pack (RJP) Control cable. AUDIO IN (RGB/DVI) Audio connection for RGB or DVI device. UPDATE Restricted to software updates. REMOTE CONTROL OUT IR output for controlling an auxiliary device. RESET Initiates a hardware reset and switches the TV to standby. AUDIO/VIDEO IN 1 Connection for composite audio/ video output from external device. RS-232C IN (SERVICE ONLY) RESET HDMI HDMI /DVI IN 2 1 UPDATE ..........
Reference: Side Connections Panel / RF Antenna & MPI Connections A/V 2 Input L/MONO-AUDIO-R IN Connect to audio output jacks on external device. For only mono audio output, connect to Left audio input. VIDEO L/MONO -AUDIO- R USB IN Insert USB memory device for software updates, cloning purposes, FTG Mode via CPU configuration, picture/music entertainment, etc., as applicable.
Troubleshooting General Troubleshooting Some Quick and Easy Tips for Resolving Problems Symptom Possible Cause(s) Possible Solution(s) (TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0, i.e., disabled (recommended setting). If Installer Menu item 028 CH. OVERIDE is set to 0, only channels that are active in the TV’s channel lineup can be selected. Set CH. OVERIDE to 1 to allow access for direct keypad entry to all channels.
Troubleshooting (Cont.) Troubleshooting Flow Chart Controller Quick Check STATUS LED on PTC Board blinking? No TV connected to AC Power? No Plug into AC Power outlet. Yes Yes Bad TV Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV. POWER LED lit? No Bad Digital Board Yes No Bad TV Yes 54 Bad TV Press VOLUME UP/ DOWN or MUTE key on in-room or system integrator-supplied remote.
Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Use this flowchart to determine whether the TV is currently in Commercial Mode. Press POWER on Installer Remote. TV turned ON? No TV connected to AC Power? No Plug into AC Power outlet. Yes Yes Bad TV Leave the TV set ON, and press MENU on the Installer Remote. Function Menu on display? No Press MENU repeatedly as if to access the Installer Menu.
Troubleshooting (Cont.) Clone Programmer Troubleshooting Caution: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port. Either of these actions will damage the clone programmer and, if applicable, the PPV card.
Glossary of Terms A list of definitions for some of the words found in this guide. 75 OHM RF CABLE The wire that comes from an off-air antenna or cable service provider. The end looks like a hex-shaped nut with a wire through the middle. It screws onto the Antenna/Cable threaded jack on the back of the TV. 300 TO 75 OHM ADAPTER A small device that connects a 2-wire 300 ohm antenna to a 75 ohm RF jack.
Document Revision History / Notes Document Revision History Date Description May 2011 Revision A: New document November 2011 Revision B: LD320H/LD325H models added to document, also updates for external MPI control Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then LCD TVs, then the applicable TV.
For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a trademark of LG Electronics U.S.A., Inc. b-LAN is a trademark of LodgeNet Interactive Corporation. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2011, LG Electronics U.S.A., Inc.