J é book Page 47 Wednesday, January 29, 2020 2:11 PM o ® TROUBLESHOOTING 47 o/ |® TRO FAQs TROUBLESHOOTING Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the Inner shelf of the refrigerator.
G J é book Page 48 Wednesday, January 29, 2020 2:11 PM 48 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; dang so will save you both time and money. Cooling Refrigerator and Freezer section are not cooling. The refrigerator control Is set to OFF {some models). + Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode.
book Page 48 Wednesday, January 29, 2020 2:11 PM TROUBLESHOOTING 49 o ® Interior moisture buildup. Doors are opened often or for long periods of ime. * When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors are not closed correctly. + See the "Doors will not close correctly or pop open” section, Weather Is humid.
book Page 50 Wednesday, January 29, 2020 2:11 PM 50 TROUBLESHOOTING Refrigerator or Freezer section is too warm. Refrigerator was recently Installed. + It may take up to 24 hours for each compartment to reach the desired temperature. The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through alr vents In the wall dividing the two sections. + Locate alr vents by using your hand to sense airflow and move all packages that block vents and restrict airflow.
book Page 51 Wednesday, January 29, 2020 2:11 PM ol TROUBLESHOOTING 51 Ice Ice maker Is not making enough ice. Demand exceeds ice storage capacity. » The Ice maker will produce approximately 70-184 cubes in a 24 hour period. House water supply Is not connected, valve Is not turned on fully, or naive Is clogged. + Connect the refrigerator to a clad water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber.
book Page 52 Wednesday, January 29, 2020 2:11 PM 52 TROUBLESHOOTING Ice maker Is not Refrigerator was recently installed or Ice maker recently connected. making ice + It may take up to 24 hours for each compartment to reach the desired temperature and for the ice maker to begin making ice. Ice maker Is not turned on. * Locate the Ice maker ON/OFF and confirm that it Is turned on. The Ice detecting sensor Is obstructed. + Foreign substances or frats on the Ce-detecting sensor can Interrupt Ice production.
book Page 53 Wednesday, January 29, 2020 2:11 PM TROUBLESHOOTING 53 Ice Is not dispensing. Unable to hear the sound of Ice coming out? + In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice. Doors are not closed completely. » Ice will not dispense If any of the refrigerator doors are left open. Infrequent use of the dispenser.
G J é book Page 54 Wednesday, January 29, 2020 2:11 PM 54 TROUBLESHOOTING * Water Is not dispensing. New Installation or water | recently connect: + Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do hot dispense the entire 2.5 gallon amount. continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked.
book Page 55 Wednesday, January 29, 2020 2:11 PM o ® TROUBLESHOOTING 55 Water has bad taste or odor. ‘Water supply contains minerals such as sulfur. * Water filter may need to be installed to eliminate taste and odor problems. Water filter has been exhausted. » Replacing the water filter is recommended: Approximately every six months. When the water filter indicator turns on. When the water dispenser output decreases. When the Ice cubes are smaller than normal. HST19ME | Refrigerator was recently installed.
G J é book Page 56 Wednesday, January 29, 2020 2:11 PM 56 TROUBLESHOOTING * The Interior of the refrigerator is covered with dust or soot. The refrigerator Is located near a fire source, such as a fireplace, chimney, or candle. * Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle. Noises Clicking The defrost control will click when the automatic defrost cycle begins and ends.
G J é book Page 57 Wednesday, January 29, 2020 2:11 PM ol TROUBLESHOOTING 57 * Trouble connecting appliance and smartphone to WiFi network The password for the WI-Fi network was entered Incorrectly. + Delete your home WIFI network and begin the registration process again. Mobile data for your smartphone Is tuned on. * Turn off the Mobile data on your smartphone before registering the appliance. HST19ME | The wireless network name (SAID) is set Incorrectly.
