Quick start guide

5
Service
If you are a new T-Mobile
®
customer and your
service has not yet been activated, call Customer
Care at 1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information when
activating service:
• Service Agreement and agent code on your
Agreement.
• Your name, home address, home phone number,
and billing address.
NOTE
For business and government accounts, please
provide the name of your company or government
agency, address, and tax ID.
• Your Social Security number, current driver’s
license number, and date of birth for credit check
purposes.
• Your choice of T-Mobile rate plan and services (see
www.T-Mobile.com for latest plan information).
• Micro SIM serial number and IMEI number (located
on the box barcode label).
NOTE
By activating service, you acknowledge that you have
read, understand, and agree to be bound by each of
T-Mobile’s Terms and Conditions, and your Service
Agreement.
INTRODUCTION
Support
This guide provides you with the information you
need to get started.
For more information and additional support, please
visit www.T-Mobile.com/support where you can:
• Register at My.T-Mobile.com to check your
minutes, pay your bill, upgrade your phone, and
change your rate plan.
• Review your phone’s User Manual and
troubleshooting FAQs.
• View the latest troubleshooting solutions in the
Support Forums or ask a question of your own.
You can also access account and device
information from your phone.
1 From the Home screen, tap Apps .
2 Under the Apps tab, tap T-Mobile My Account
.