ENGLISH OWNER’S MANUAL SuperSign Elite-w Please read this manual carefully before operating your set and retain it for future reference. www.lgSuperSign.
i Copyright Registered Trademarks SuperSign Elite-w is a registered trademark of LG Electronics. All other names of products and companies are trademarks of the respective owners, and are used as references only. About the User Guide Please read through this user guide before using the SuperSign Elite-w solution. Make it available at all times by keeping a copy close by for reference. Notational Convention • Keyboard input required to perform functions is in bold.
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TABLE OF CONTENTS iii Contents OVERVIEW 21 SUPERSIGN MANAGER 1 Introduction to SuperSign Elite- 21 System Requirements w 21 - Server 1 Components of SuperSign Elite- 21 - Client w 22 Creating the User Account 1 - Display 23 Log in/Log out 1 - SuperSign Player 23 - Logging In 1 - SuperSign Manager 24 - Logging Out 2 Functions Available in Super- 25 Home SignElite-w Versions 25 - Home Window Layout and Func- 3 SUPERSIGN PLAYER 26 - Dashboard Settings 3 Using the Super
iv TABLE OF CONTENTS ENGLISH 77 - Player Search 78 - Player Control 84 - Creating Tiles 86 - Player Management 87 User 87 - User Window Layout and Functions 88 - User Account Registration 89 - User Account View 90 - User Account Management 91 Distribution 91 - Distribution Window Layout and Functions 93 - Creating Content Distribution Files 96 - Creating Schedule Distribution Files 98 - Searching Distribution Details 99 - Distribution Details Management 101 Message 104 Log
OVERVIEW 1 Overview Introduction to SuperSign Elite-w The SuperSign Elite-w is a network-based solution for digital advertising communications developed by LG Electronics. It is a program for integrated management of the SuperSign Elite-w solution, providing support for digital media creation and management, content deployment, video play, and remote control. The SuperSign Elite-w solution includes the Display, SuperSign Player (hardware and software), and SuperSign Manager as its components.
2 OVERVIEW Functions Available in SuperSignElite-w Versions ENGLISH Some functions may not be available depending on the SuperSignElite-w version. Please refer to the table below. • Standard version: provides all the functions available in SuperSignElite-w • Lite version: provides only some of the functions available in SuperSignElite-w The Lite version is a package distributed free of charge for content authoring and basic controls.
SuperSign Player 3 SuperSign Player NOTE • SuperSign Player is a built-in software program installed in the Media Player. Start the Media Player and check whether SuperSign Player has been installed. If the initial window of the SuperSign Player does not appear, check that the monitor is turned on. If the monitor is turned on, make sure that the cables between the Media Player and the monitor are properly connected. • See the SuperSign file support.
4 SuperSign Player Tray Icon ENGLISH Pressing while playing a video in the Signage mode stops the video and takes the user to the desktop. The SuperSign Player tray icon is in the bottom right side of the desktop. Function Description The SuperSign Player is connected to the SuperSign Manager. The SuperSign Player is not connected to the SuperSign Manager server. Tray Menu Right-clicking the SuperSign Player tray icon ( the Tray Menu to appear.
SuperSign Player 5 Settings You can adjust the SuperSign Player settings to the user environment. ENGLISH Log in to Settings Menu Please log in to set the program environment. 1 On the Windows taskbar, right-click the SuperSign Player icon ( • The tray menu appears as shown below. 2 Click Setup on the tray menu. • The Password window appears. • The default password of the SuperSign Player is “0000.” 3 Enter the password and click the [OK] button. • The SuperSign Player menu window appears. ).
6 SuperSign Player Network Setup The Network menu allows you to set the player IP (the IP address of the media player where ENGLISH SuperSign Player is installed) and the server IP (the IP address of the computer where SuperSign Manager is installed). Player Name Setting The default name of the player is the same as the MAC address for the network device of the Media Player. If required, you can change the name. 1 In the SuperSign Player menu, click Network > Player Name setting.
SuperSign Player 7 NIC Setting 1 In the SuperSign Player menu, click Network > NIC setting. 2 Select a network card you want to use. NOTE • During startup, the SuperSign Player will automatically detect an available network interface card. ENGLISH You can select a network card to use for the network connections. If multiple network cards are installed, select the one you want to use.
8 SuperSign Player Player IP Setting ENGLISH In the Player IP setting menu, you can set the IP address of the media player. It is set to Dynamic IP by default. 1 2 In the SuperSign Player menu, click Network > Player IP setting. Select the player IP setting mode you require. Menu Description Dynamic IP The IP will be automatically generated. Static IP You can assign a specific IP address for the media player. 3 If you select Static IP, enter an IP address you require.
SuperSign Player 9 1 2 In the SuperSign Player menu click, Network > Server IP setting. Select the server IP setting mode you want. Description The SuperSign Manager searches for a player to connect it. Manual setting You can assign a specific IP address for the server. 3 If you select Manual setting, enter an IP address you require. • If you select Auto setting, you can search for a player to connect it. 4 Click the [Connection] button.
10 SuperSign Player Wizard Setting ENGLISH The SuperSign Elite-w solution provides you with the SuperSign Network Setting Wizard, making the network setting fast and easy. Using the wizard, you can set the IP addresses of the SuperSign Player and SuperSign Manager according to the network environment. CAUTION • Install the SuperSign Manager program on the server PC before launching the wizard.
SuperSign Player 11 7 The player is connected to the network cable. • If the connection is not complete, please use the player search function on the SuperSign Elite-w server. • If the network settings fail, then please recheck the network connection status of the server and player. Checking the Network Connection You can check the network connection status. 1 On the computer where the SuperSign Manager is installed, go to Control Panel > Network Connections.
12 SuperSign Player Screen In the Screen menu, you can set the view mode of the screen. The default setting is Landscape 0. ENGLISH 1 In the SuperSign Player menu, click Screen > View. 2 Select the view mode you require.
SuperSign Player 13 Password In the Password menu, you can set a login password to access the SuperSign Player menu. You can select whether to use a password when accessing the SuperSign Player menu. 1 In the SuperSign Player menu, click Password > Setting. 2 Select whether to enable or disable the password. Menu Description Enable A password is not required when accessing the SuperSign Player menu. Disable A password is required when accessing the SuperSign Player menu.
14 SuperSign Player Change ENGLISH You can change the login password (4-digit number) used to access the SuperSign Player menu. If the password is successfully changed, you can access the SuperSign Player menu using the new password. 1 In the SuperSign Player menu, click Password > Change. 2 Enter a new password in the Change field and click the [OK] button. • The Verify field is activated. 3 Enter the new password in the Verify field and click the [OK] button.
SuperSign Player 15 Enhanced Write Filter (EWF) The EWF protects the product’s file system against intentional damage or viruses. ENGLISH 1 In the SuperSign Player menu, click EWF > Setting. 2 Select whether to enable or disable EWF. Menu Description Enable Protect the product's file system against intentional damage and viruses. Disable Do not protect the product's file system against intentional damage and viruses. NOTE • For more information on the EWF, visit the Microsoft website.
16 SuperSign Player Initialize S/W You can reset the SuperSign Player to the factory settings. ENGLISH 1 2 3 In the SuperSign Player menu, click Initialize S/W > Initialize. Click the icon. Click the [Yes] button when the Information window appears. • This resets SuperSign Player to the factory settings. CAUTION • The network settings are not affected by the software reset.
SuperSign Player 17 Info. You can check the SuperSign Player’s program status. ENGLISH 1 In the SuperSign Player menu, click [Info]. • The information on the program appears. Menu Description Version info. SuperSign Player software version Network status Network connection status Content info.
18 SuperSign Player USB AutoPlay If you connect a USB storage device to a SuperSign Player, a list of content files stored on the ENGLISH USB device will be automatically displayed. The selected content file can either be played, or saved on the SuperSign Player’s hard disk for playback. Menu Description Content info. List of the content currently playing. Distribution List of schedules recently distributed from the SuperSign Elite-w server.
SuperSign Player 19 Language Options and Regional Settings If you want to use SuperSign Player in other languages, you can change the language under To Change the Language: 1 Disable EWF in . 2 In Windows, select Start > Control Panel > Regional and Language Options. 3 Choose the language you want to use as shown below. 4 Re-install the SuperSign Player with the new language. 5 Enable EWF in the .
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SuperSign Manager 21 SuperSign Manager System Requirements Please check the system requirements for proper operation. Server Component Requirements CPU 2.5 GHz Core 2 Duo L2 Cache 2 MB or higher RAM 2 GB or higher HDD 250 GB or higher Network 100 Mbps or higher OS Windows XP SP3 or Windows 2003 Server Graphics Card Memory 512 MB or higher Client Component Requirements CPU 2.
22 SuperSign Manager Creating the User Account You can make a request for an account via the server. ENGLISH 1 Go to Start > All Programs > SuperSign Elite-w. • The User Login window will appear. 2 Click Create an account now to make an account request. 3 Enter all required information. 4 Click the [Save] button in the top left of the screen to save the information.
SuperSign Manager 23 5 Click the [OK] button when the account creation complete message appears. • The account created by the user must first be approved by the server administrator. For more information on approving accounts, see 90 Page, “Approving User Accounts”. Log in/Log out You can find out how to log in to use the program, and how to log out to exit the program. Logging In 1 Enter the server address in the address field of the web browser. • The program login screen will appear.
24 SuperSign Manager NOTE ENGLISH • The first time the user starts the SuperSign Manager, the default user ID is “administrator” and can be changed as necessary. • The user ID and password can be up to 20 characters in length. CAUTION • Please keep a copy of the user ID and password you initially saved, since they are required at the next login. Logging Out 1 Click in the top right corner of the screen. • The Login screen is displayed.
SuperSign Manager 25 Home Home Window Layout and Functions The following shows the layout and functions of the Home window. ① ② ③ ④ No. Name Function ① Menu tab ② Personal details • Displays the user’s personal information. and monitoring area - Including user ID, name, role, and most recent login. • Monitored information - Server storage: Displays used and available space compared to the total space.
26 SuperSign Manager Dashboard Settings ENGLISH You can add or delete dashboard categories, and re-order them according to your own preference. Adding Categories 1 Click the [+Add] button at the center of the Home screen. • The dashboard appears. 2 Click the checkbox next to the category you want to add. • The dashboard category you selected is shown with a check mark. Item Function System Summary Displays the system summary (number of media items, messages, playlists, and players).
SuperSign Manager 27 3 Click the blank area of the dashboard. • The dashboard category which you selected is added. 1 Click the [+Add] button at the center of the Home screen. • The dashboard appears. 2 Select the checkbox next to the category you want to delete. • The dashboard category you selected is unchecked. 3 Click the blank area of the dashboard. • The deleted category disappears from the dashboard and the rest of the list moves up.
28 SuperSign Manager Software Update Notification Function When a admin user access the Home screen, the notification window pops out if there are ENGLISH software updates available at www.lgsupersign.com. 1 Displays the current version and the update version available. 2 Click the update version to download a new version of the software. Then, save it on your PC to upgrade the SuperSignElite-w server. 3 Click Change log to check the update history.
SuperSign Manager 29 Content Content Window Layout and Functions The following shows the layout and functions of the Content window. ② ① ③ No. ① Name Action buttons ④ • • • • • Function [Create New]: Creates a SuperSign file. [Import]: Loads a SuperSign file. [Delete]: Deletes a SuperSign file. [Approve]: Approves content. [Reject]: Rejects content. ⑤ ENGLISH You can create advertising content using various templates and layouts.
30 SuperSign Manager No. ② Name Sorting ENGLISH ③ Content list ④ Details list ⑤ Details Function • Filter: Sort by content created. • Sort: Sort by various categories (e.g., last date updated). : Sort in ascending or descending order. • • Display: Set the number of items to display by pressing the [▼] button. • : Click the [▼] button to select a size of the image shown in the details list.
SuperSign Manager 31 Loading Content Click Content on the Menu tab at the top of the program. 4 When the file import pop-up window appears, click the [Browse] button and select a file to import. 5 After selecting a file path, click the [Save] button. In the content list, select the folder from which you will import content and then click [Import]. When the drop-down menu appears, select a desired format, Media or Canvas file.
32 SuperSign Manager Content Creation ENGLISH Creating Content You can easily provide desired advertising content. 1 Click Content on the Menu tab at the top of the program. 2 Click the [Create New] button in the top left of the Content window. 3 Select the desired canvas settings. • If you do not want to display the Canvas setting window after the settings are complete, select the Do not display on the next startup checkbox.
SuperSign Manager 33 Description Select a player Select a player type. • Set top box type: Content can be distributed only to a set-top box type, not a monitor type • Monitor type: Up to 1 video file and 20 images can be distributed to all types of players Using Template or Layout Select a built-in template or layout. Canvas Customizations Select a desired canvas type and resolution. • Canvas type: Select either landscape or portrait. • Canvas size: Select the default standard resolution.
34 SuperSign Manager No. Name Function ② Action buttons [New]: Opens a new canvas. [Save]: Saves the canvas content. [Save As]: Saves the canvas content with a new name. [Extra function ▼]: Enables additional action buttons. -- Save as Template: Saves the content created/modified as a custom template. -- Canvas Size: Opens the Canvas Settings window. -- Edit: Opens the edit window to cut, copy, paste, delete, select all, etc. -- Canvas Setting Window: Allows the Canvas setting window to open or close.
SuperSign Manager 35 Restrictions When Using a Monitor Player When you use a monitor player to edit content, the following restrictions apply: Item Restrictions • If you select a template which has a flash, the flash zone is automatically deleted and only the rest zone is displayed. • If you select a template which has a file that is not supported by a monitor player, the warning pop-up appears.
36 SuperSign Manager Adding Media Files to the Library ENGLISH You can add photos, videos, flash files, music, PDFs, and Office files to the library using the PC Editor. 1 Click the [+Add] button on the Media tab to add media files. 2 When the file open dialog appears, select a media file and click the [Open] button. • The selected file is added to the library. Please note that only the media files stored in the local disk can be added to the library.
SuperSign Manager 37 Adding media to a zone You can create a custom layout using the [Zone] and [Text] buttons at the top of the Canvas. In the content edit mode, click the [Zone] button at the top of the Canvas. • Then, a zone is created on the Canvas. ① ② ③ No. ① ② ③ 2 Name Function File information area Displays the canvas file name and resolution. Action buttons • [Zone]: Creates a zone on the Canvas. • [Text]: Creates a text zone on the Canvas.
38 SuperSign Manager NOTE ENGLISH • What is a zone? A SuperSign Manager Zone is an area on the canvas in which the media or a layer is placed while the content is being edited. You can create a zone by combining different types of media items and creating an ad by including another zone or zones (a zone can accommodate only one type of media). The zone can include photos, documents, web pages, videos, Flash files, music, and more.
SuperSign Manager 39 Adding Service Content You can add online content (websites, RSS, and widgets) and date/time to the Canvas. 1 In the Library area, click Service > Element > Web. 2 Enter a website address (URL) and click the [Add] button. • A web zone is created on to the Canvas. Place the website zone anywhere you want on the Canvas. 3 4 Click the Preview from the quick menu at the bottom of the screen. • You can see that the website zone is added. 5 Set the web zone in the Tools panel.
40 SuperSign Manager Adding widgets ENGLISH 1 In the Library area, click Service > Element > Widget. 2 Enter a widget code and click the [Add] button. • A widget zone is created on the Canvas. 3 Place the widget zone anywhere you want on the Canvas. 4 Click the Preview from the quick menu at the bottom of the screen. • You can see that the widget zone is added. 5 Set the widget zone in the Tools panel. • For more information on the Tools panel, see 44 Page, “Editing with the Tools Panel”.
SuperSign Manager 41 Adding time 3 4 5 In the Library area, click Service > Date/Time. Click the [Add Time] button in Date/Time or drag and drop a preferred time image into the canvas. • A time zone is created on the Canvas. Place the time zone anywhere you want on the Canvas. Click the Preview from the quick menu at the bottom of the screen. • A time zone is created on the Canvas. Set the time zone in the Tools panel.
42 SuperSign Manager No. ② Name Show/hide layers Function Shows or hides the border color and the name of a zone placed on ENGLISH the Canvas. • : Show • : Hide ③ Zone name and color To change the zone name and color: • Zone Name: Double-click the zone name and enter a new name. • Border Color: Click the square box next to the zone to select a new color. ④ Repeat playback Repeat playback • :E nables repeat playback.
SuperSign Manager 43 Saving Content 1 Click the [Save] button at the top of the Canvas to save the content created. • You can view the content saved in the Content List. • To save a custom template you created, click the [Extra function] button at the Canvas top, and click Save As template. PC Editor 1 To save the content created on the local PC, click File > Save or Save as. To save it in the library of the server, click Server > Save or Save as. • You can view the content saved in the Content List.
44 SuperSign Manager Editing with the Tools Panel ENGLISH Photo Menu Function Time Sets the playback duration of a photo. Fitting • Original: Displays the original size; fits to the zone if the photo is larger than the zone. • Fit to zone: Fits to the zone while preserving the original aspect ratio. • Full zone: Fits to the zone as full screen. Transition effects Sets the transition effects of a photo. NOTE • With a transition effect, the minimum editing unit is 10 seconds.
SuperSign Manager 45 Flash Menu Function Set the flash playback time. Fitting • Original: Displays the original size; fits to the zone if the photo is larger than the zone. • Fit to zone: Fits to the zone while preserving the original aspect ratio. • Full zone: Fits to the zone as a full screen. Play Enables the flash's loop playback. Transparent flash background Sets whether to use the transparency effect in the background of the Flash file.
46 SuperSign Manager Websites Menu Function ENGLISH Time Sets the selected website's playback time. Web Changes the URL. Web page • Position: Sets the position of where the website is displayed on the screen • Scale: Enlarges or reduces the size of the website. RSS Menu Function Time Sets the RSS feed's display time. Text Sets the text formatting (Font, Size, Color, and Style). Text scroll • Text scroll: Sets the scroll direction of the text. • Speed: Sets the scroll speed of the text.
SuperSign Manager 47 Widget Menu Function Sets the display time of the widget. Widget Displays the address of the widget to be connected. Streaming Menu Function Time Sets the duration of the streaming media. Play Sets whether to repeat playing the streaming media. Volume Sets the volume of the streaming media. URL Changes the address of the streaming service to play. Date Menu Function Time Sets the display time of the date. Text Sets the text formatting (Font, Size, Color, and Style).
48 SuperSign Manager Time Menu Function ENGLISH Time Sets the display time of the text. Text Sets the text formatting (Font, Size, Color, and Style). Time display Sets the display format of the time. Background Menu Function Background • Background color: Changes the background color. • Background image: Adds or deletes the photo to use as the background. Fitting • Original: Displays the original size; if the photo is larger than the zone, it fits it to size of the zone.
SuperSign Manager 49 Zone Menu Function • Size: Adjusts the zone size. • Position: Adjusts the zone's position on the Canvas. • Background color: Changes the zone's background color. • Transparency: Adjusts the zone's transparency. Zone order Determines the display order of multiple overlaid zones. Repeat zone Enables or disables the zone's loop playback. NOTE • Transparency cannot be adjusted for the Web zone. Text Menu Function Time Sets the playback duration of a document.
50 SuperSign Manager Content Management ENGLISH Approving Content 1 Click the Non-Approval category in the content list. • The content not been approved appears in the item list. • Alternatively, select a content item with shown in the item list. 2 Select the content you want to approve in the content details list. • The selected content is shown with a check mark. 3 Click the [Approval] button to approve the selected content. • Once the approval is complete, changes to .
SuperSign Manager 51 PC Editor Learn about the PC Editor, a local PC-based program for content creation. Installing PC Editor 1 Insert the CD provided with the Media Player package onto your computer. • The install program runs automatically. 2 On the main screen, click [SuperSign Editor]. 3 When the File Download pop-up appears, click the [Run] button. 4 When the Security Warning pop-up appears, click the [Run] button. 5 Select the language and click the [OK] button.
52 SuperSign Manager Uninstalling PC Editor ■■ Uninstalling with the uninstall program ENGLISH 1 O n Windows, click Start > All Programs > SuperSign Editor > Uninstall SuperSign Editor. 2 When the uninstall program starts, click the [Uninstall] button. • The uninstallation begins. You can view the uninstallation details if you click the [Show details] button while uninstalling. 3 Click the [Finish] button when the uninstallation is complete.
SuperSign Manager 53 PC Editor Library Layout and Functions ENGLISH ① ② ⑤ ③ ④ No. ⑥ Name Function ① PC/Server switch tab Selects a location where content or media files are stored: • My computer: Displays the Library list saved in the local computer (PC Editor). • Server: Viewing the list of libraries in the server. ② Library area Displays a list of content and media files.
54 SuperSign Manager Transferring local files to the server You can upload content and media files from the local library to the server. ENGLISH 1 Click the My computer tab in the Library. 2 Select library files to upload to the server. • Press and hold the key to select multiple files at once. 3 Click the [Send to the server] button. • The [Send to the server] button is only enabled when you are logged into the server.
SuperSign Manager 55 When the upload is complete, click the Server tab in the library. 6 You can view the uploaded content in the server library. • Please note that the disabled content will be enabled once you have approved it. For more information on approving content, see 50 Page, “Approving Content”. ENGLISH 5 Transferring the files from the server to the local computer You can download media files from the server library to the local computer. 1 Click the Server tab in the Library.
56 SuperSign Manager Click the [Download] button. 4 When the Download pop-up appears, click the [OK] button. • When you download the server library content to the local computer, the media files included in the content will also be downloaded. • To change the download destination, go to Server > Download folder, and specify a desired location. • Duplicate files will be ignored while downloading 5 When the download is complete, select the My computer tab in the Library.
SuperSign Manager 57 PC Editor Menu Layout and Functions Menu Function New Creates a new contents. Open Opens a contents. Save Saves the content. Save as Saves the content with a new name. Save as template Saves a file as template. Add a file to the media library Adds a media file to the library. Export Exports the content. Import content Imports the content. Exit Exits the program. ■■ Edit Menu Function Canvas size Sets the canvas size. Undo Cancels the last change made.
58 SuperSign Manager ■■ View Menu Function ENGLISH Zoom in/out • Zooms the canvas in/out. (150%/120%/ 100%/80%/60%/50%/30%) • Fit to window: Automatically adjust the canvas to show all whenever the size of canvas work zone is changed. Preview Previews in edit mode. Content Edit Window • Timeline: Shows or hides the timeline. • Template/Library:Shows or hides the template/library. • Property/Tools: Shows or hides the properties/tools.
SuperSign Manager 59 ■■ Help Function Displays the information for LG Electronics Technical Support About SuperSign Provides the SuperSign program details. ■■ Server Menu Function Server Logout (Login) Logs into or out of the server. User information Shows the user role. Open Opens the content file stored in the server. Save Saves the content to the server. Save as Saves the content to the server with a new name. Save as template Saves the template to the server.
60 SuperSign Manager Connecting to the server In the PC Editor, you can connect to the SuperSign Elite-w Server. ENGLISH 1 Click Server > Server Login. 2 When the Server IP setting window appears, enter the server IP address and click the [OK] button. • The Server IP setting window appears only if the server’s IP address has not been set. The window will not appear if you have already set the server IP address. Skip to Step 3.
SuperSign Manager 61 Viewing user rights You can view the role and permissions of the user logged in. Click Server > User information. 2 You can view the user rights when the User information window appears. Server IP setting You can set the server’s IP address. 1 Click Settings > Server IP. 2 Enter a Server IP address and click the [OK] button.
62 SuperSign Manager Setting the download folder You can specify a local folder to save media when you download it from the Server. ENGLISH 1 Click Settings > Download Folder. 2 In the Download Folder window, specify a file destination folder and click the [OK] button. USB AutoPlay The USB AutoPlay function allows you to save your content in a USB storage device and play it in SuperSign Player. You can enable this function in Export of the Content Edit menu or in Export schedule of the Schedule menu.
SuperSign Manager 63 Schedule You can create or modify a schedule to deploy the content. ENGLISH Schedule Window Layout and Functions The following shows the layout and functions of the Content window. ② ① ③ No. ④ Name ① Action buttons ② Sorting ⑤ Function • • • • • [Create New]: Creates a schedule. [Import]: Loads a schedule. [Delete]: Deletes a schedule. [Approve]: Approves a schedule not approved. [Reject]: Rejects a schedule not approved. • Sort: Sort by various categories (e.g.
64 SuperSign Manager No. ③ Name Schedule list Function Displays the list of saved schedules. ENGLISH • • • • All: View the list of all schedules. Approved: View the list of approved schedules. Non-Approved: View the list of unapproved schedules. Rejected: View the list of rejected schedules. ④ Details list • Summary -- Display file name, schedule date, player type (displayed only for set top box players), scheduled player, and approved status -- The and buttons are enabled when you click the mouse.
SuperSign Manager 65 Creating New Schedules Click Schedule on the Menu tab at the top of the program. 2 In the schedule list screen, click [Create New] button at the top left corner. 3 In the player type selection window, select a preferred player type and click the [OK] button. • The new schedule edit area page appears. By default, the schedules are sorted per week. ① ② ③ ④ No.
66 SuperSign Manager ENGLISH 4 No. Name ⑤ Schedule edit area • Provides functions at the top to browse durations and sets the time unit. • Sorts by category (Today, Day, Week, and Month) Function ⑥ Details • Preview: Preview the selected content. • Property: View the properties of the selected content. • Time setting: Set the play time of the selected content. To select a date, use the Date box at the top of the Schedule Edit Area. • Press the [◄/►] button or to select a date.
SuperSign Manager 67 6 Schedule Cell 7 Set the item’s play duration in the Time setting. ① ② ENGLISH Drag-and-drop the selected item onto a desired date in the schedule edit area. • The selected item is shown in cell format in the Schedule Edit Area. If the file has a time property, an area is assigned which is proportionate to the time of the original file. Otherwise (i.e., image and document files without the time property,) a minimum amount of time is assigned, depending on the view type.
68 SuperSign Manager No. ENGLISH 8 Name Function ① Time Settings • All day: Displays the schedule cell throughout the day. • Start at/End at: Displays or edits the start/end time of the schedule cell. ② Repeat • Click Repeat to repeat the schedule cell. -- A check mark is shown, and the repeat details are enabled. -- Click Repeat again to disable the repeat setting and clear the check mark. • Repeat cycle -- Every day: Repeat every day (default setting).
SuperSign Manager 69 2 Select an area to copy to, and press . • The schedule cell is copied to the selected area. ENGLISH NOTE • Pressing without selecting a copy area after pressing , displays a popup that prompts the user to select a copy location. Be sure to select a copy location, and then press . Moving Schedule Cells 1 In the Schedule Edit mode, select a schedule cell to move, and drag-and-drop it onto a desired position.
70 SuperSign Manager Deleting Schedule Cells In schedule edit mode, select a schedule cell to delete, and press the [Delete] key or click the [X] icon at the schedule cell top. 2 When the Confirm Delete pop-up appears, click the [OK] button. • The selected schedule cell is deleted.
SuperSign Manager 71 Adjusting the Schedule Cell Time 1 ENGLISH In the Schedule Edit mode, select a schedule cell to adjust the time, and drag the tail end to a desired time area. • When you place the mouse over the bottom of the schedule cell, the mouse cursor changes. Drag the schedule cell to increase or decrease the time.
72 SuperSign Manager Schedule Management Viewing Schedules ENGLISH 1 Select a Sort By category you want at the top of the Schedule window. Menu Description Sort Sort by various categories (e.g., last date updated). Sort in ascending or descending order. Display Set the number of items to display by pressing the [▼] button. Click the [▼] button to select a size of the image shown in the details list. List view/Normal view / 2 Select a schedule to view in the Schedule list.
SuperSign Manager 73 No. Name Function Summary • Displays the schedule title/period, and the player to which the schedule is applied, and schedule approval status • and buttons are enabled when you click the mouse. -button: Switches to schedule editing screen -button: Exports the schedule ② Thumbnail Displays the thumbnail image and the file name of the content included in the schedule. Approving Schedules 1 Click the Non-approval category in the schedule list.
74 SuperSign Manager Editing Schedules ENGLISH 1 Select a schedule to edit in the Schedule List. • The selected schedule appears in the item list. 2 Hover the mouse over the schedule summary. • The and buttons are enabled. 3 Click the button. • The window switches to an edit mode. When switching to editing mode, the current date is displayed by default. NOTE • When you edit a schedule, it is auto-locked. Auto-locked schedule files cannot be accessed by other users.
SuperSign Manager 75 Player You can select a player for content play, or control the selected player. ENGLISH Player Window Layout and Functions The following shows the layout and functions of the Player window. ① ③ No. ② ④ Name ① Action buttons ② Sorting ⑤ Function • [Player search]: Search players. • : Refresh the current display and status of the player, or browse a new player. • [Control]: Opens the Control pop-up. • [Delete]: Deletes a player. • [Approve]: Approves a player not approved.
76 SuperSign Manager No. Name Player List ④ Details list ⑤ Details ENGLISH ③ Function View the list of players saved. • All: View the list of all players. • Group: Shows the player list in a group • Approved: View the list of approved players. • Non-approved: View the list of unapproved players. • Rejected: View the list of rejected players. • Summary -- File name, IP address, model name, player type number of players included, and approval status.
SuperSign Manager 77 Player Search You can search for a preferred player. Click Player on the Menu tab located at the top. 2 Click the [Player search] button in the top left side of the Player window. 3 When the device search window appears, enter the range of IP addresses to search for. 4 Click the [Player search] button to start searching. • Discovered players are registered as pending approval under the ‘default’ group.
78 SuperSign Manager Player Control You can control the power and detail functions of player and display. ENGLISH Turning Players On/Off Turns the player power on/off. 1 You can control the power by clicking the ON/OFF buttons in the player details list. • The green button is displayed for players whose power is on; click the button to turn it off. The gray button is displayed for players whose poser is off; click the button to turn it on.
SuperSign Manager 79 Turning the Display On/Off Turns the display power on/off. 2 3 You can control the power by clicking the ON/OFF buttons of the display area in the player details list. If the power is on, [ON] is displayed. Click the button to turn the power off. If the power is off, [OFF] is displayed. Powering the display on/off is different depending on the player type. • Set top box: If the player is powered on, click [OFF] of the display to turn it on.
80 SuperSign Manager 3 In the Control pop-up, select a player, or display, and specify the control settings. ① ENGLISH ② ③ No. ① Name Player/Display List Function List of the selected player and its displays. • If you select both the player and display, the display name is right-indented under the player name. • If you only select displays, their names are displayed with no indent. - ② General Control : Player/display are turned on. : Player/display are turned off. : Player/display have errors.
SuperSign Manager 81 No. ③ Name Advanced Control Function NOTE • • • • • The name of the software update file must start with SuperSignPlayer_setup. After the player updates the software, it is automatically rebooted. The Power Schedule menu is only available in the SuperSignElite-w Standard version. To access this function, please purchase the Standard version.
82 SuperSign Manager Restrictions on Connecting the Player/Display Some functions cannot be controlled in the control window depending on the player/display conENGLISH nection status. See the table below.
SuperSign Manager 83 Advanced Command line 1 Enter the RS232C control command supported by the connected monitor, along with the set ID and click the [OK] button. • The control command does not work if the set ID is invalid. NOTE • To find out which monitors and control commands are supported by SuperSign, see the appendix. Monitor Models Supported by SuperSign. • The RS232C control command is dependent on the type of monitor; see the RS232C protocol in the user’s monitor manual.
84 SuperSign Manager Creating Tiles Choose a group for which tiles are created in the left group tree. 2 Click the [Tile] button. The Create Tile window appears.
SuperSign Manager 85 ① ③ ④ ⑤ ENGLISH ② ⑥ No. Name Function ① Player List Shows a list of monitors to be displayed in tile mode. You can drag & drop the monitors to change the order. ② Order of Monitors Shows the order of monitors. ③ Tile Size Sets the number of tile columns and rows. ④ Monitor Selection Area When selected, the area is displayed in blue and click again to release it. ⑤ Group Input Click monitors in the monitor selection area (�) to choose a tile group.
86 SuperSign Manager Player Management ENGLISH Approving Players 1 Click Player on the Menu tab located at the top of the program. 2 Click the Non-Approved category in the Player List. • Unapproved players appear in the details list. • Alternatively, select a player with shown in the item list. 3 Select a player you want to approve in the player details list. • The selected player is shown with a check mark. 4 Click the [Approved] button to approve the selected player.
SuperSign Manager 87 User You can view or manage (approve, reject, and delete) all user accounts. • The User menu is only available in the SuperSignElite-w Standard version. To access this function, please get the Standard version. User Window Layout and Functions The following shows the layout and functions of the User window. ① ③ No. ④ Name ② ⑤ Function ① Action buttons • [Create New]: Creates a user account. • [Delete]: Deletes a user account.
88 SuperSign Manager No. Name Function ENGLISH ③ User List View the list of user accounts saved. • All: View the list of all accounts. • Approved: View the list of approved accounts. • Non-Approved: View the list of unapproved accounts. • Rejected: View the list of rejected accounts.
SuperSign Manager 89 User Account View 2 Select a user group you want in the User List. 3 Select a user to view the information in the details list. • You can view the information of the selected user account in the More Details box. ENGLISH You can view details of registered user accounts. 1 Click User on the Menu tab located at the top. ④ ① ② ③ No. Name Function ① Personal Information User name, password, email, picture, role, and approval status.
90 SuperSign Manager User Account Management ENGLISH Approving User Accounts 1 Click User on the Menu tab located at the top. 2 Click the Non-Approved category in the User List. • Unapproved user accounts appear in the details list. • Alternatively, select a user account with shown in the item list. 3 Select an account you want to approve in the user details list. • The selected account is shown with a check mark. 4 Click the [Approved] button to approve the selected account.
SuperSign Manager 91 Distribution You can distribute content to players. ENGLISH Distribution Window Layout and Functions The following shows the layout and functions of the Distribution window. ① ② ③ No. ④ Name ⑤ Function [New Distribution]: Creates a new distribution. [Delete]: Deletes a distribution. [Approve]: Approves a distribution. [Reject]: Rejects a distribution. ① Action buttons • • • • ② Sorting • Sort: Sort by various categories (e.g., last date updated).
92 SuperSign Manager No. Name Function Distribution list Shows the stored distribution list • All: Shows all the distribution list • Approved: Shows approved distribution list • Non-Approved: Shows non-approved distribution list • Rejected: Shows rejected distribution list ④ Details list • Summary -- Displays the image and file name for content distribution. Display information including the file name for schedule distribution.
SuperSign Manager 93 Creating Content Distribution Files You can send scheduled content to players. In the Menu tab at the top of the program screen, click Distribution. 2 Click the [New Distribution] button in the top left of the Distribution window. 3 When the drop-down menu appears, click Distribute content. 4 Select the content category to distribute in the content list. -- The approved content appears in the details list. 5 Select a content item you want to distribute in the details list.
94 SuperSign Manager • A player currently engaged in a distribution is locked, and a lock icon is displayed in the check box. Another distribution cannot be entered until the current one is complete. • You can view the player details in the Property panel. ENGLISH 9 Click the [Next] button to proceed. • The distribution setting window appears. • If there is not enough free space on the player, the warning message, “There is not enough free space on the player.
SuperSign Manager 95 Menu Description Sets the distributed content's playback time. -- Constant repeat: Repeat playing until the next scheduled content runs. -- Play Time: Selects the playback duration. Distribution Reservation Setting Sets a time for scheduled distribution. -- Immediate distribution: Distribute immediately after the distribution setting is made. -- Reservation: Schedule a date and time to distribute. 11 To create a distribution file as configured, click the [Distribution] button.
96 SuperSign Manager Creating Schedule Distribution Files You can send scheduled content to players. ENGLISH 1 In the Menu tab at the top of the program screen, click Distribution. 2 Click the [New Distribution] button in the top left of the Distribution window. 3 When the drop-down menu appears, click Distribute schedule. 4 In the schedule list, select a schedule category to distribute. • The approved schedule appears in the details list.
SuperSign Manager 97 ENGLISH 9 Click the [Next] button to proceed. • The distribution setting window appears. • If there is not enough free space on the player, the warning message, “There is not enough free space on the player.” is displayed and the next screen does not appear. 10 Confirm the schedule to distribute, confirm the player information, and then specify distribution settings. Menu Description Distribution Reserva- Sets a time for scheduled distribution.
98 SuperSign Manager 11 To create a distribution file as configured, click the [Distribution] button. 12 When the distribution confirmation window appears, click the [OK] button. ENGLISH NOTE • When the content is distributed, any previous schedule sent are ignored. • A file over 4GB cannot be transferred. • When distribution has been reserved, the file is distributed if approval is given before the time reserved.
SuperSign Manager 99 Distribution Details Management You can cancel an item being currently distributed. 1 In the distribution details list, click the [Cancel] button of the item being distributed. • When the distribution is canceled, the [Cancel] button changes to the [Retry] button. • The player lock is released. Re-distribution You can select an item that you canceled distributing and redistribute it. 1 S elect a canceled item in the distribution details list, and click the [Retry] button.
100 SuperSign Manager Approving Distribution 1 ENGLISH Click the Non-Approved category in the Distribution List. • Unapproved distributions appear in the details list. • Alternatively, select a distribution item with shown in the details list. 2 Select a distribution item you want to approve in the distribution details list. • The selected item is shown with a check mark. 3 Click the [Approved] button to approve the selected item. • Once the approval is complete, changes to .
SuperSign Manager 101 Message 1 Click in the top right corner of the screen. • The Urgent Message window appears. ① ② ③ ④ No. Name ⑤ Function ① Progress Bar Displays the step-by-step progress when creating an urgent message. ② Sorting • Sort: Sort by various categories (e.g., last date updated). • : Sort in ascending or descending order. • Display: Set the number of items to display by pressing the [▼] button. • : Click the [▼] button to select a size of the image shown in the details list.
102 SuperSign Manager ENGLISH 2 Select a player group you want to send a message to in the Player List. 3 Select a player to send the message to in the player details list, and click the [Next] button. • To send the message to multiple players at once, click the checkbox before the player list. 4 Compose a message you want to send and click the [Next] button. ③ ④ ① ⑤ ⑥ ② ⑧ No. Name ⑦ Function ① Player list Displays a list of players to which an urgent message is sent.
SuperSign Manager 103 5 Confirm the file and the player, and click the [Send to player] button. ENGLISH ① ② ③ No. Name Function ① Information Displays the content and player details. ② Time setting Displays the message play time ③ Progress Displays the progress of the message upload. NOTE • A message can only be displayed horizontally. • The message content will not be saved. • When you transfer a message to a monitor player, the available message editing options are limited.
104 SuperSign Manager Log report You can view logs recorded in the database with a Web browser. ENGLISH 1 Click in the top right side of the screen. • The Log report window appears. ① ② ③ ④ No. Name Function ① Log categories • User: Records a user log when a user or an administrator connects to the Server to change system resources (e.g., media, or content,) or system settings. • DeviceEvent: Records a play log (content title, repeat number, etc.) when a media player runs content.
SuperSign Manager 105 No. Name ④ Action buttons Function • [Refresh]: Reload the log. • [Close]: Close the Log Report window. Select a log category you want at the top. • The Log report window appears for the selected category. 3 Select a period to view the log in the top side of the window. • Event details created during the specified period are displayed. 4 To close the Log report window, click the [Close] button or the [X] button at the top left of the screen.
106 SuperSign Manager Role You can create, modify, or delete user roles. ENGLISH NOTE • The Role tab is only available in the SuperSignElite-w Standard version. • To access this function, please get the Standard version. Creating Roles A general administrator or workgroup administrator can create roles in workgroups. 1 Click in the top right corner of the screen. • The Setup window appears. 2 Click the Role tab. • The Role Setting window appears. 3 4 Click the icon.
SuperSign Manager 107 Role Description Own all rights to the system (read/write access to all resources, system settings, urgent messages, and log reports). Content manager Read/write access and rights to approve the content. Distribution manager Read access to Content and Player, read/write access and rights to approve the distribution. Player manager Read/write access and rights to approve the player. User manager Read/write access and rights to approve the user. 5 Click the [OK] button.
108 SuperSign Manager Modifying Roles You can modify roles previously created in a workgroup. ENGLISH 1 Click in the top right corner of the screen. • The Setup window appears. 2 Click the Role tab. • The Role Setting window appears. 3 Select a role you want to modify in the Role List. 4 Specify the role details and rights as needed. ① ② No. Name ① Role Details ② Authority Function Role name, description, created date, and last updated date.
SuperSign Manager 109 Deleting Roles You can delete existing roles. Click in the top right corner of the screen. • The Setup window appears. 2 Click the Role tab. • The Role Setting window appears. 3 Click a role item you want to delete in the role list. 4 Click the [Delete] button. 5 When the deletion confirmation pop-up window appears, click the [OK] button. 6 When the deletion confirmation window appears, click the [OK] button. • The selected role is deleted.
110 SuperSign Manager Server You can view the server operations. ENGLISH NOTE • The Server tab is only available in the SuperSignElite-w Standard version. • To access this function, please get the Standard version. 1 Click in the top right corner of the screen. • The Setup window appears. 2 Click the Server tab. • The server window appears. You can view the server details, such as the server IP address, server port, memory usage, CPU usage, etc.
SuperSign Manager 111 System NOTE • The System tab is only available in the SuperSignElite-w Standard version. • To access this function, please get the Standard version. 1 Click in the top right corner of the screen. • The Setup window appears. 2 Click the Systems tab. • The current settings are displayed in the System window. 3 Specify the system environment as needed. Role Description Archive Period of Log data Set a number of days to keep a log file.
112 SuperSign Manager Info. You can view the SuperSign software version and customer support website link. ENGLISH NOTE • The Info tab is only available in the SuperSignElite-w Standard version. • To access this function, please get the Standard version. 1 Click in the top right corner of the screen. • The Setup window appears. 2 Click the Information tab. • The software version and customer support website link are displayed in the Information window.
APPENDIX 113 Appendix Refer to the information below when establishing network connections for the SuperSign Manager and SuperSign Player. LAN Connection You can choose the LAN connection when the SuperSign Manager and SuperSign Player are in the same network. • The same network means the same gateway and subnet address for IP communications. • The SuperSign Manager can find the SuperSign Players in the same network using the scan feature.
114 APPENDIX Internet Connection ENGLISH You can choose the Internet connection when the SuperSign Manager and the SuperSign Player are in two different networks. • The SuperSign Manager cannot find the SuperSign Player applications using the scan feature. • The SuperSign Player can be connected to the SuperSign Manager by using the manual scan mode. • If the SuperSign Manager is in a private network, the SuperSign Player may not be properly connected.
APPENDIX 115 Wireless Connection You can connect the SuperSign Player to the SuperSign Manager using a wireless router. Wired/Wireless Router Wired/Wireless Network Available Ports SuperSign Manager can be connected to SuperSign Player via the port listed below: • 8080: Server Open ENGLISH • The SuperSign Manager and the SuperSign Player both support wired, and wireless network connections. • The SuperSign Player may not work properly if you use wired and wireless network devices simultaneously.
116 APPENDIX Required Software and United Codec Refer to the information below on key software required to use the program and unified codecs ENGLISH needed to register and play videos. Required Software Below is a list of required software to install in order to use all edit functions of the SuperSign solution. Microsoft Office Install Microsoft Office on the SuperSign Manager and the SuperSign Player to use Office files as media content. (Microsoft Office 2000, XP, 2003, and 2007 are supported.
APPENDIX 117 SuperSign File Support The following media file formats are supported: Monitor Set Top Box Media Type Supported File image .jpeg, .jpg, .bmp, .png (smaller than 1920 x 1080) Video .avi, .wmv, .mp4, .mov, .mkv, .ts, .tp, .mpg, .mpeg (smaller than 1920 x 1080) sound .mp3 flash Not supported document file Not supported image .jpg, .bmp, .png Video .avi, .wmv, .mp4, .mov, .mkv, .ts, .tp, .mpg, .mpeg, .flv sound .mp3, .wma, .wav flash .swf document file .ppt, .xls, .doc, .
118 APPENDIX ENGLISH Microsoft Windows Embedded Standard Constraints Due to internal constraints in Microsoft Windows Embedded Standard, the SuperSign Player’s operating system, the following errors can occur. If you switch to the full screen by pressing in the DOS window, characters except the Roman alphabet, may not appear properly. When you select to “save as” in the Print window, the menu name appears in English.
APPENDIX 119 Frequently Asked Questions If the program is not working properly, refer to the information below before contacting the Service Question Troubleshooting I clicked Scan, but I cannot find players. • Check that the SuperSign Player is turned on. • Check that the SuperSign Player is working. • Check the network cable of the SuperSign Player. Check the network IP settings of the SuperSign Player. Set the network IP of the SuperSign Player manually.
120 APPENDIX Question The time changes ENGLISH on its own even after synching the time on the Windows where the SuperSign Player is installed. Troubleshooting • Make sure that the EWF is set to “Disable” before you change the system time. • If the EWF was set to “Enable” when you set the time, change it to “Disable” and retry setting the time. • On the Windows taskbar, right-click to open the Adjust Date/ Time menu (Date and Time dialog) and check the Time synchronization option.
APPENDIX 121 List of Monitor Models Supported by SuperSign The scope of functions controllable by the SuperSign Manager may vary per monitor.
122 APPENDIX Monitor Model ENGLISH Compatibilty Function M4715C M5203C M6503C M3204C M4214C M4716C Box type(NC/ NA1000 series) O O O O O O Built-in type(NC/ NA2000 series) X X X O O O Power O O O O O O Input select O O O O O O Aspect ratio O O O O O O Screen mute O O O O O O Volume mute O O O O O O Volume control O O O O O O Remote lock/ Key lock O O O O O O Auto configuration O O O O O O Tile mode O O O O O O Tile ID set
Make sure to read the Important Precautions before using the product. Keep the User’s Guide(CD) in an accessible place for furture reference. The model and serial number of the SET is located on the back and one side of the SET. Record it below should you ever need service. MODEL SERIAL WARNING - This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
