Quick start guide
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information regarding the download, saving and use of Applications.
15. TTY. TTY (also known as TDD or Text Telephone) is a telecommunications
device that allows people who are deaf, hard of hearing or who have speech or
language disabilities to communicate by telephone. If you have a digital wireless
phone that is TTY-compatible, it is possible to make calls, including 911 calls, with
a TTY. If you have questions concerning the use of your wireless phone, please
contact us toll free at 1-800-CRICKET.
16. Lost or Stolen Wireless Device; Phone Replacement Plan.
(a) Upon your acceptance of delivery of your wireless device, all risk of loss,
damage, theft, or destruction of your device is borne by you. In the event of any
loss, damage, theft, or destruction of your phone, in whole or in part, you are
responsible for purchasing a replacement device from Cricket at your expense,
and you remain responsible for your obligations under this Agreement, including,
without limitation, your responsibility for the payment of Service charges.
(b) Cricket oers optional device replacement plan coverage for an additional
charge. If you selected or are provided with coverage under the device
replacement plan, please note that it is provided and administered by a third
party, not Cricket.
17. Limitations of Liability.
(a) YOU AND WE ARE WAIVING IMPORTANT RIGHTS IN THIS SECTION TO THE
FULLEST EXTENT ALLOWED BY LAW.
(b)UNLESS THE LAW FORBIDS IT IN ANY PARTICULAR CASE, YOU AGREE
TO LIMIT CLAIMS FOR DAMAGES OR OTHER MONETARY RELIEF AGAINST
CRICKET AND ITS VENDORS AND SUPPLIERS TO THE LESSER OF: (A)
YOUR DIRECT DAMAGES OR (B) ONE MONTH’S SERVICE CHARGES. THIS
LIMITATION AND WAIVER WILL APPLY REGARDLESS OF THE THEORY OF
LIABILITY, WHETHER FRAUD, MISREPRESENTATION, BREACH OF CONTRACT,
PERSONAL INJURY, NEGLIGENCE, PRODUCTS LIABILITY, OR ANY OTHER
THEORY. ADDITIONALLY, UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR
ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF
ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING
OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE,
INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF BUSINESS, OR
COST OF REPLACEMENT PRODUCTS AND SERVICES.
(c) By using the Service(s), you agree that the remedies provided under this
Agreement are exclusive, and you waive your right to any other remedies that
may be available to you at law or in equity.
18. Notices and Contact.
(a) Cricket reserves the right to provide notice to you by telephone, short
message service, multimedia message service, instant message or voicemail
service to the extent permitted by applicable law. Any such notice will be treated
as provided to you when left with you, on your phone, or on your answering/
voicemail service. Any notice that Cricket mails to you will be deemed provided
to you, to the extent permitted by applicable law, when Cricket deposits the
notice into the United States mail addressed to you at your last known address as
shown in our billing records. You must notify us of any address changes. Failure
to notify us of a change in your address constitutes a breach of this Agreement
and possible grounds for suspension or termination of your Service. Your
notice to us shall be deemed given when received at: Cricket, P.O. Box 349067,
Columbus, Ohio 43234-9067 and must include your name, billing address and
Cricket telephone number.
(b) Cricket may provide a telephone number to its customers as a means to
contact Cricket. Cricket may limit or prohibit your access to that number if Cricket
deems it necessary to prevent abuse of the customer service phone lines that
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