Quick start guide

11
you have subscribed, you will not be able to use your wireless device outside of
your service area for any calls (including local and long distance) or any other
service features. As a result, sometimes Service, including calls or attempted
calls to emergency services like 9-1-1 calls, may be interrupted or fail, and/or the
quality of calls may be poor.
(c) Any statements by Cricket, its employees, representatives or agents about
the coverage of our wireless system are only intended to describe Cricket’s
approximate coverage in your service area. You should not interpret any such
statement to mean that Service will be available under all circumstances, at all
times, or without interruption in your service area.
(d) YOU AGREE TO HOLD CRICKET, ITS EMPLOYEES AND AGENTS HARMLESS
AGAINST ANY AND ALL CLAIMS, DEMANDS OR ACTIONS (INCLUDING
ACTIONS BY THIRD PARTIES OR THOSE WHO USE YOUR PHONE) ARISING
OUT OF YOUR OR ANOTHER PERSON’S USE OR ATTEMPTED USE OF THE
SERVICE.
3. Privacy. Our privacy policy describes our privacy practices. The policy,
as amended from time to time, can be found at our ocial web site (www.
mycricket.com).
4. Rate Plan.
(a) We determine what types of Service and rate plans or service packages
(collectively “Rate Plans”) we oer to you. We may oer dierent Services and
dierent Rate Plan(s) to dierent people and entities, in dierent geographic
locations at dierent times. Services oered under some Rate Plans may be
more limited than those oered under other Rate Plans. The Services and Rate
Plan you select determine the charges and fees you have to pay for Services.
The Rate Plan you select will be your Rate Plan until that Rate Plan is modified,
you switch to a dierent Rate Plan (if we oer other Rate Plans to you), you
cancel your Service, or your Service is terminated. If we make more than one
Rate Plan available to you, you may change to another Rate Plan, but you may
be required to pay us a Rate Plan change fee or other fee(s). Rate plan changes
may not be eective immediately. ALTHOUGH YOUR RATE PLAN, FEATURE
AND PROMOTION DESCRIPTIONS ARE IN SEPARATE DOCUMENTS, THEY ARE
PART OF THIS AGREEMENT.
(b) If you take advantage of certain promotions or rebate oers (instant or
otherwise), you may be required to select a particular Rate Plan or Service(s) for
a certain period of time, or payment options to be eligible. Alternatively, you may
be required to reimburse Cricket for such promotional oers if you fail to meet
the commitments or restrictions applicable to such oers. Cricket may elect to
collect the promotional or rebate benefit in any legal manner it elects.
5. Changes to Agreement or Rate Plan. We may change this Agreement, your
Rate Plan, any fee for prepaid service, upgrade, enhancement, Regulatory
Recovery Fee (see 9(c) below) and any applicable surcharge, tari and tax at any
time. Any changes to this Agreement are eective when we publish the revised
terms and conditions or otherwise give you notice of such changes.
6. Safe Use and Important Emergency 9-1-1 Information.
(a) Always use your wireless device in a safe manner that does not create a
risk to your safety or the safety of others around you. For example, it can be
dangerous for you to engage in stressful or emotional conversations on your
wireless device, send or receive text messages or otherwise become distracted
while driving. Be aware of and comply with the laws that apply to you when you
are driving. When possible, use a device that allows you to talk on your phone
without holding it when you are driving.
(b) When making a 9-1-1 call, always state the nature of your emergency
and provide both your location and phone number, as the operator may not
automatically receive this information. Cricket is not responsible for failures to
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