Quick start guide
10
Cricket Terms and Conditions of Service
1. (a) This is An Important Agreement Regarding the Services We Provide
to You. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. These
Terms and Conditions of Service constitute an agreement (“Agreement”)
between you and the provider of your Cricket service and contain an arbitration
clause and other clauses which may aect your legal rights. The provider is
Cricket Communications, Inc. (which conducts business under the name Cricket
Wireless, Inc. in Pennsylvania) or one of its joint venture partners, which are
separate entities and may not be controlled by Cricket Communications, Inc. The
applicable provider of your Cricket service in your market is referred to in this
Agreement as “Cricket” (“us”, “we”, “our” or “Cricket”). This Agreement governs
the sale and delivery of wireless service(s) (“Service” or “Services”) to you by
Cricket. This Agreement is between you (the purchaser or user of the Services)
and us, and also includes by this reference any terms and conditions applicable
to the Service(s) that you select as described in any of our product brochure(s),
literature or on our ocial website (www.mycricket.com). In addition, certain
regulatory filings, called taris, and other laws, may also govern our provision of
Services to you. This Agreement replaces and supersedes all previous versions
of the Terms and Conditions of Service. Because these Terms and Conditions
of Service may change from time to time, please visit us at our ocial website
(www.mycricket.com) or visit one of our retail stores for the most current version.
(b)IMPORTANT: WHEN YOU START SERVICE OR USE THE SERVICE BY, FOR
EXAMPLE, PLACING A CALL, SENDING A MESSAGE OR TRANSMITTING DATA
ON THE CRICKET WIRELESS SYSTEM OR ANOTHER SYSTEM THAT’S AGREED
TO CARRY OUR SERVICES, YOU INDICATE YOUR ACCEPTANCE OF THIS
AGREEMENT. IN ADDITION, EACH TIME YOU PAY FOR SERVICE FROM US,
YOU CONFIRM YOUR ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT
WANT TO ACCEPT THIS AGREEMENT, DO NOT START SERVICE OR USE THE
SERVICE AND RETURN YOUR WIRELESS DEVICE, UNUSED AND WITH THE
ORIGINAL RECEIPT AND ALL PACKAGING AND ACCESSORIES, TO THE STORE
WHERE PURCHASED WITHIN THE RETURN PERIOD SET BY THAT STORE FOR
A REFUND.
2. (a) Scope of Service. Cricket reserves the right to manage our wireless
systems and the use of our Services. As a result, we may deny a request for
Service from any customer or potential customer or discontinue a customer’s
service for any lawful reason. We may block access to a number and/or certain
categories of numbers (for example, 976 and 900 numbers), certain websites, or
certain messages, including text, video, photo, and audio messages, in our sole
discretion and to the extent legally permitted. In addition, calls placed to services
that, in our sole discretion, are designed to facilitate trac stimulation, including
but not limited to chat line facilities, free conference calling services, call center
operations and help desk provisioning, are not included in our calling plans. If you
would like to place calls to services of this nature, we may oer an add-on calling
feature for an additional monthly fee.
(b) Services are generally available within the operating range of our wireless
system in your service area. Your service area is the area depicted in the coverage
brochure you received with this Agreement or that is posted on our ocial
website (www.mycricket.com) and may change from time to time. Coverage
maps only approximate our anticipated wireless coverage area outdoors;
actual Service area, coverage and quality may vary and change without notice
depending on a variety of factors including but not limited to network capacity,
location, nearby buildings (and other structures), your wireless device, terrain
and weather. Outages and interruptions in Service may occur, and speed of
Service varies. You agree we are not liable for problems relating to Service
availability or quality. Except for 911 calls and any “roaming” service to which
TERMS AND CONDITIONS
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