Troubleshooting Guide

ManualsBrandsLG Electronics ManualsAppliances6.3 cu. ft. Electric Range with Convection Oven in Black Stainless Steel

TROUBLESHOOTING

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•

The pans must have a flat bottom and straight

sides.

•

Only use heavy-gauge pans.

•

The pan size must match the amount of food to be

prepared and the size of the surface element.

•

Use tight fitting lids.

•

Only use flat-bottom woks.

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HS (Hot Surface) will appear in the display once the

element is turned off or during the self clean cycle.

The HS indicator will stay on until the surface has

cooled to approximately 150°F (66°C) or when the

self clean cycle ends.

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Depending on your cooktop element setting or the

temperature selected in your oven, it is NORMAL for

the cooking elements to cycle on and off.

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No, your oven has been factory tested and calibrated.

For the first few uses, follow your recipe times and

temperatures carefully. If you still think your new

oven is too hot or too cold, you can adjust the oven

temperature yourself to meet your specific cooking

needs. Refer to the Oven Temperature Adjustment

section in this manual for easy instructions on how to

adjust your thermostat.

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Your new range is designed to maintain a tighter

control over your oven’s temperature. You may hear

your oven’s heating elements click on and off more

frequently on your new oven. This is NORMAL.

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This means that the product has just been plugged

in, or that it has experienced a power interruption. To

clear the flashing time, press any button and reset the

clock if needed.

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Yes, this is normal. When the door is opened, the

convection fan will stop until the door is closed.

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Never use aluminum foil to line the bottom or sides of

the oven or the warming drawer. The foil will melt and

stick to the bottom surface of the oven and will not be

removable. Use a sheet pan placed on a lower oven

rack to catch drippings instead. (If foil has already

melted onto the bottom of the oven, it will not interfere

with the oven's performance.)

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Do not cover racks with aluminum foil. Covering

entire racks with foil restricts air flow, leading to poor

cooking results. Use a sheet pan lined with foil under

fruit pies or other acidic or sugary foods to prevent

spillovers from damaging the oven finish.

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Foil may be used to wrap food in the oven or

warming drawer, but do not allow the foil to come

into contact with the exposed heating/broiling

elements in the oven. The foil could melt or ignite,

causing smoke, fire, or injury.

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No. Although it will not damage the racks, it will

discolor them and may make them hard to slide in

and out during use. Remove all items from the oven

before starting a Self Clean cycle.

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Over time, the racks may become hard to slide in

and out. Apply a small amount of olive oil to the ends

of the racks. This will work as a lubricant for easier

gliding.

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The cooktop should be cleaned after every use to

prevent permanent staining. When cooking foods with

high sugar content, such as tomato sauce, clean the

stain off with a scraper while the cooktop is still warm.

Use an oven mitt when scraping to prevent burns.

Refer to the MAINTENANCE section of this owner's

manual for further instruction.

Summary of content (6 pages)

PAGE 1
44 TROUBLESHOOTING trOUBLESHOOtING During convection cooking the fan stops when I open the door. Is that normal? FaQs Yes, this is normal. When the door is opened, the convection fan will stop until the door is closed. What types of cookware are recommended for use with the cooktop? • The pans must have a flat bottom and straight sides. • Only use heavy-gauge pans. • The pan size must match the amount of food to be prepared and the size of the surface element. • Use tight fitting lids.
PAGE 2
TROUBLESHOOTING 45 Make sure that the range is not in Lockout mode. The will show in the display if Lockout is activated. lock To deactivate Lockout, press and hold Clear/Off for three seconds. The unlock melody sounds and Loc appears in the display until the controls are unlocked. My range is still dirty after running the EasyClean® cycle. What else should I do? The EasyClean® cycle only helps to loosen light soils in your oven range to assist in hand-cleaning of your oven.
PAGE 3
46 TROUBLESHOOTING Before Calling for Service Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. Symptoms Possible Causes / Solutions • Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level. Range is not level.
PAGE 4
TROUBLESHOOTING 47 Possible Causes / Solutions • Plug on range is not completely inserted in the electrical outlet. - Make sure electrical plug is plugged into a live, properly grounded outlet. • A fuse in your home may be blown or the circuit breaker tripped. Oven will not work - Replace the fuse or reset the circuit breaker. • Oven controls improperly set. - See the Using the Oven section. • Oven too hot. - Allow the oven to cool to below locking temperature. Steam is exhausted through the oven vent.
PAGE 5
48 TROUBLESHOOTING Symptoms Possible Causes / Solutions • Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended. Food does not broil properly - See the Using the Oven section. • In some areas the power voltage may be low. - Preheat the broil element for 5-7 minutes. - See the Broiling Guide. Oven temperature too hot or too cold Scratches or abrasions on cooktop surface • Oven sensor needs to be adjusted.
PAGE 6
TROUBLESHOOTING 49 Excessive smoking during a Self Clean cycle.* Possible Causes / Solutions • Excessive soil. - Press the Clear/Off button. Open the windows to rid the room of smoke. Wait until the Self Clean mode is cancelled. Wipe up the excess soil and reset the clean. • Oven is too hot. Oven door does not open after a Self Clean cycle.* - Allow the oven to cool below locking temperature. • Allow about one hour for the oven to cool after the completion of a Self Clean cycle.