Owners manual

21
T ROUBLESHOOTING
English
BEFORE CALLING FOR SERVICE (continued)
Problem Possible Causes Solutions
If you have followed this troubleshooting guide and the problem persists, or if the problem you are
experiencing is not listed here, please call LGE Customer Service at 1-800-243-0000 (US),
1-888-542-2623 (Canada).
failure.
automatically after10 seconds.
Cloudiness on glassware
Black or gray marks on
dishes
Yellow or brown film on
inside surfaces of
dishwasher
Dishes don’t dry
Lamps don’t illuminate
Sprays arms do not
rotate smoothly
Upper rack crooked
IE Error
OE Error
FE Error
E1 Error
HE Error
TE Error
The display shows PF
Combination of excessivedetergentand
soft water.
Aluminum itemsrubbingdishes
during cycle.
Coffee or teastains.
Rinse agentdispenser empty.
Poweris notconnected.
Fuseisblownor circuitbreakertripped.
Holesofsprayarmsare blockedby food
particles.
Rackispoorly adjusted.
Waterinletproblem
Drainageproblem
Excessive watersupplied.
Waterleakage problem.
Heatercircuit failure.
Thermistor failureor very high inlet
water temperature (over194°F).
The dishwasher experienced a power
Use less detergentanduse a rinse aidto minimize
the problem.
Reposition thedishes.
Eliminate thestainby using
a stain removalproduct.
Checkandrefill therinse agentdispenser if empty.
Connect powersupply.
Replacefuseor resetcircuit breaker.
Cleantheholesof spray arms.
See Using Your Dishwasher section.
Checkfor clogged,kinkedorfrozen water inlethose.
Check watersupply.
Checkfor clogged,kinkedor frozen drainhose.
PleasecallyourAuthorizedServiceCenteror LGE
Customer Service at 1-800-243-0000 (US),
1-888-542-2623 (Canada).
This is notan error.The dishwasher will restart
78045 LG Dshwshr OM ENSPv08.qxd 4/18/08 9:29 AM Page 21
Food soil remains on
dishes
Improper cycle selection.
Water temperature is too low.
Dishwashing detergent was not used.
Low inlet water pressure.
Water jet holes on spray arms blocked.
Improper loading of dishes.
Select correct cycle based on soil level and type of
dishware being washed.
Check water supply connection or water heater setting.
Use recommended detergent.
Water pressure should be between 20 and 120 psi.
Clean the spray arms.
Make sure dishes do not block spray arm rotation or
interfere with detergent dispenser.
Noise Some level of noise is normal during
operation.
The dishwasher is not level.
Nozzle arm knocking against dishes.
Detergent cover opening.
Drain pump at the beginning of drain cycle.
Adjust the leveling feet.
Reposition the dishes.