User guide

5 Troubleshooting

Troubleshooting

General

Symptom Cause & Solution

The Power does not turned on. Plug the power cord into the wall outlet securely.

The unit does not start

playback.

Insert a playable disc. (Check the disc type, colour system, and

regional code.)

Place the disc with the playback side down.

Place the disc on the disc tray correctly inside the guide.

Clean the disc.

Cancel the Rating function or change the rating level.

The angle cannot be changed. Multi-angles are not recorded on the DVD Video being played.

Cannot play movie, photo or

music les.

The les are not recorded in a format that the unit can play.

The unit does not support the codec of the movie le.

The remote control does not

work properly.

The remote control is not pointed at the remote sensor of the unit.

The remote control is too far from the unit.

There is an obstacle in the path of the remote control and the unit.

The batteries in the remote control are exhausted.

The unit is plugged in, but the

power will not turn on or o.

You can reset the unit as follows.

Unplug the power cord, wait at least ve seconds, and then plug it in

again.

The unit is not operating

normally.