Owners manual

17
5. Using the Hard Reset (Factory reset)
WARNING
If you perform a Hard Reset, all user applications, user data and DRM
licenses will be deleted. Please remember to backup any important data
before performing a Hard Reset.
1 Turnthephoneoff.
2 PressandholdthePower/Lock Key +Volume Down Key .
3 ReleasethePower/Lock Key whentheLGlogoisdisplayed.
4 PressthePower/Lock Key againwithin3seconds.
5 WhentheFactorydataresetscreenappear,releaseallkeys.
6 Asshownonthescreen,pressthePower/Lock Key twice,andthefactory
resetwillbeperformed.
7 IfyoupresstheVolume UP orDown Key duringtheFactoryreset
screenappeared,theFactoryresetisnotperformedandthenormalbootisperformed.
Factory data reset-Erasesalldataonthephone,exceptasfollows.Intheeventof
devicefailureorerror,yourdevicemayrecordinanerrorloginformationaboutthedevice’s
statusatthetimeoftheerrorevent.Theinformationrecordedintheerrorlogmayinclude
dataaboutapplicationnamesandusage,cellphonelocationandnumber,GPSstatus,
memoryusageandothernon-personaldevicestatusinformation.Thisinformationisstored
onyourphone,andcanonlybeaccessedbyLGifthephoneisphysicallyreturnedtoLG
forrepairandservice.TheerrorloginformationisusedbyLGonlytodiagnose,repair,and
improveLG’sproductsandservices.