Update

26
Problem Possible Solution
My answering
machine won’t
pick up calls
• Set your answering machine settings to pick
up calls before network voicemail, which is
approximately four (4) rings.
• Or, you can have network voicemail
removed from your account by calling
AT&T Customer Care. Dial 611 from your
connected phone or 800-331-0500.
I hear a constant
low frequency
tone (not dial
tone) when I try
to place a call
• Hang up your home phone to restore dial
tone.
I hear an
intermittent dial
tone
• You will hear an intermittent dial tone when
you have a new voicemail message waiting.
• Dial 1 from your home phone connected to
the Wireless Home Phone device to review
your voice messages.