32LH250H 37LH250H 42LH250H 32LH255H 37LH255H 42LH255H 37LH260H 42LH260H 37LH265H Lodging Guest Interactive TVs Commercial Mode Setup Guide Note: Selected features shown within this guide may not be available on all models. EXPERIENCED INSTALLER Commercial Mode Setup page 7 b-LAN™ Setup & Overview page 42 Cloning Information pages 20–23 © Copyright 2010, LG Electronics U.S.A., Inc.
For Customer Support/Service, please call: 1-888-865-3026 The latest product information and documentation is available online at: www.LGcommercial.com/products MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________Serial No.
IMPORTANT SAFETY INSTRUCTIONS Important safeguards for you and your new product THIS PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH SAFETY IN MIND. IMPROPER USE, HOWEVER, CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING THE SAFEGUARDS THAT HAVE BEEN BUILT INTO THIS PRODUCT, PLEASE READ AND OBSERVE THE FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING THIS PRODUCT. 1. Read these instructions. Read all safety and operating instructions before operating the product. the apparatus.
IMPORTANT SAFETY INSTRUCTIONS (Continued from previous page) 19. Power Sources This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your installation, consult your product dealer or local power company. 20. Overloading Do not overload wall outlets and extension cords as this can result in a risk of fire or electric shock.
Table of Contents Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . 3–4 Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Commercial Mode Setup for Master TV . . . . . . . . . . . 7 Installer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup Checklist Installation and Setup Checklist __ Unpack TV and all accessories. __ Install batteries in remote control. __ Install TV on VESA mount or stand. Note: It may be advisable to make all hardwire connections before installing on VESA mount or stand, as appropriate. Hardware Connections __ Install any additional hardware as appropriate to your institution, LAN, etc. Hardwire Connections __ Make all connections to rear Jack Pack and RF antenna on MPI card.
Commercial Mode Setup for Master TV This page provides an overview of a Master TV configuration. Note: Disconnect all Aux inputs. Under certain conditions, Auto Tuning (Channel Search) is disabled if there is an Aux input active. Commercial Mode Setup Procedure 1. Set Installer Menu Items (Enter the TV Installer Menu—refer to the “Installer Menu” section of this document for detailed instructions.) a. Set Installer Menu item 117 FACT DEFAULT to 001, and press ENTER on the Installer Remote.
Installer Overview This is the Commercial Mode Setup guide only. XXLH250H INSTALLER MENU Operating Installer Menu To set up the controls for the TV, you will need to know how to enter the TV Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the TV Installer Menu and how to make and save changes in the menu. LG Installer Remote Control You will need an LG Installer Remote similar to the one shown to the right.
Embedded b-LAN™ Module (EBL) FTG Mode of Operation Overview The following steps outline the FTG (Free-To-Guest) setup for individual TV control. 1. Set up commercial features of the TV. Enter the Installer Menu, and set all desired items as required (for example, Tuning Band, Start Channel, etc.). Refer to the “Installer Menu” section of this document for further information. 2. Install the FTG Configuration Application program on the PC that will be used to configure the EBL. 3.
Embedded b-LAN™ Module (EBL) FTG Mode of Operation Overview (Cont.) To determine the operating mode of the TV, press MENU. If the Setup or TV Menu appears, the EBL is in Pass-Through Mode. If the End User “Aspect Ratio” or “Function” menu appears, the TV is in FTG Mode. Communications Setup Menu Sets up the communications link between the FTG Configuration Application and the EBL in a TV.
FTG Channel Map Overview Writing a Channel Map into EBL will switch the EBL from Pass-Through Mode to FTG Mode. When the Aspect Ratio/ Function menu is present, EBL is in FTG Mode. LOGICAL CHANNEL NUMBERS Channels appear in numerical order. Select Logical, Major, and Minor numbers on menu. CUSTOM CHANNEL LABELS/ICONS Set custom labels and select icons on menu. SET CHANNEL ATTRIBUTES Set Encrypted and OSD on or off or Blank Video only. EXIT Exits menu and returns to Logical Channel listing.
FTG Installer Menu Overview CONFIGURATION SETTINGS Select tabs for categories of Installer Menu items to set up TV. INSTALLER DEFAULTS Press to reset FTG Installer Menu items to defaults. IR REMOTE ACCESS Toggle IR Remote Access to ON to get access to TV feature menus or Installer Menu. HOSPITAL-GRADE TV ONLY Set Hospital items on Installer Menu for hospital-grade TVs. EXIT Returns to Logical Channel Map Menu.
FTG Operation Troubleshooting The following table provides troubleshooting information for when EBL is configured in the FTG Mode of operation. FTG Operation Error Messages Symptom Probable Cause(s) Solution(s) Communication Error (“Communications Timeout”) Cable(s) not connected. Check and connect communication cables. TV not powered. Check/connect the TV power cord. TV not turned ON. TV needs to be turned ON (default FTG Mode). Wrong COM (communication) port.
Typical Installer Remote Control MARK The LG Installer Remote is supplied with and dedicated to operate the TV. Some DVD and VCR controls may be available for selected LG DVD/VCR products. POWER INPUT RATIO CC 1 2 3 4 5 6 7 8 9 0 FLASHBK See next page for typical key functions in TV Mode and DVD/VCR Control. Follow the instructions provided in the “Installer Menu” section of this document to access the Installer Menu.
Installer Remote Control Key Functions The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the actual Installer Remote supplied with the TV. MARK Use to mark or unmark photos/music. MARK INPUT Selects RGB, HDMI/DVI1, HDMI2, Component Input, AV1, and AV2 sources. POWER INPUT RATIO CC RATIO Adjusts the picture aspect ratio. 1 2 3 POWER Turns TV ON or OFF.
Rear Connections Panel RESET Press RESET to re-initialize the TV. UPDATE Restricted to software updates. HDMI/DVI PORT Connect to output jacks from HDMI/DVI device. RJP PORT Connect to Remote Jack Pack (RJP) control output port. AUDIO/VIDEO IN 1 Connect to output jacks on audio/video device. RGB IN (PC) Connection for RGB hookup from PC. GAME CONTROL PORT (LodgeNet PPV mode only) RESET GAME CONTROL HDMI AV IN 1 VIDEO AUDIO 2 .......... 1 .......... RJP UPDATE RGB IN (PC) ...............
Side Connections Panel / RF Antenna Connection L/MONO -AUDIO- R A/V 2 Input L/MONO-AUDIO-R IN Connect to audio output jacks from external device. For mono audio output, connect to Left audio input. VIDEO USB IN Insert USB device for software updates or for picture/ music entertainment, as applicable. USB IN Side Connections Panel VIDEO IN Connect to video output port on external device. AV IN 2 RF Antenna Connection RF ANTENNA Connect to Antenna/Cable Input on MPI card.
Remote Jack Pack (RJP) / TV Connections & Setup Make these connections ONLY after Commercial Mode Setup and Cloning Master TV procedures are complete. Remote Jack Pack Setup RJP Available? If you will use a Remote Jack Pack in your system, set Installer Menu item 093 RJP AVAILABLE appropriately (for example, on a legacy model RJP: HDMI Mode, set RJP AVAILABLE to 001). See Installer Menu detailed descriptions for further information.
TV Features Configuration Menus Overview The on-screen menus control basic TV features. CHANNEL PICTURE AUDIO TIME OPTION LOCK INPUT USB Main TV Menus The Main TV Setup Menus control the features of the TV. Set the TV features to the desired configuration for the end user. Use the USB port to upgrade TV software.
TLL-1100A Cloning Connections / Learning Setup Connections for the TLL-1100A Clone Programmer to Learn the Master TV Setup On Master TV Set up all Master TV features on the menus, and do a Channel Search. Add Channel and Aux labels, etc. Insert the MPI cable into the TV MPI port. On TLL-1100A 1. Turn ON the TLL-1100A. 2. Use the MODE button to select Clone Mode. 3. Use the Left/Right arrow to select the CBank (1 to 8) in which to store the Master Setup. 4.
LT2002 Cloning Connections / Learning Setup Connections for the LT2002 Clone Programmer to Learn the Master TV Setup Antenna or CATV Ferrite Core (TDK, ZCAT 2035-0930) $POOFDU DBCMF UP 57 .
LT2002 Cloning Connections / Learning Setup (Cont.) Learning the Master TV Setup Instructions for the Clone Programmer to Learn the Master TV Setup Use the MPI Cable to Connect the LT2002 Clone Programmer to the Master TV MPI Port If there is a good connection, “THE CLONE HAS CONTROL OF THE TV” message will appear. Press any key on the Installer Remote. Learn Setup from Master TV Press 1 to select the LEARN FROM TV option; then press ON/ OFF, POWER, or ENTER to go to the Memory Bank Selection Menu.
LT2002 Cloning Connections / Teaching Setup Teaching the Master Setup to Another TV Connections for the LT2002 to Teach Another TV the Master Setup Antenna or CATV Ferrite Core (TDK, ZCAT 2035-0930) $POOFDU DBCMF UP 57 .
Installer Menu Use the Installer Menu to set up or change operational settings. See more detailed descriptions of the Installer Menu items on the pages that follow. Accessing the Installer Menu Make sure the TV is ON. Using an Installer Remote, press MENU repeatedly until the on-screen menu locks up, and then press 9-8-7-6 + ENTER to access the Installer Menu. To exit the Installer Menu, press ENTER again. Any changes you make will be stored in non-volatile memory.
Installer Menu (Cont.) Installer Menu Items 031 through 118 Menu Item Function 031 POLL RATE 032 TIMING PULSE 034 CAMPORT EN 035 COMPPORT EN. 038 YPrPb EN. 039 REAR AUX EN 040 AUTO CAMPORT 046 STRT AUX SRCE 047 AUX STATUS 053 DIS. CH-TIME 0 / 1 0 Set to 1 to disable Channel-Time display. 069 EN. CH-T COL. 0 / 1 1 Set to 1 to enable custom color for the Channel-Time display. 070 FOR. CH-TIME 0 ~ 7 2 Chooses custom foreground color for the Channel-Time display. 071 BCK.
Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items 000 - INSTALLER SEQUENCE Specifies entry sequence to the Installer Menu. 0 = 9876 2 = 1478 1 = 4321 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The Power Management function is for saving energy. If set to 0, Power Manage is Off.
Installer Menu (Cont.) 015 - SLEEP TIMER If set to 1, the Sleep Timer feature may be used. If set to 0, the Sleep Timer is not available. 016 - EN TIMER (Enable On/Off Timers) * If set to 1, the Timer function is available to the end user and enabled continuously. Set to 0 to disable On/Off Timers. Note: Clock must be set in order to use timers. 017 - ALARM * Gives the installer the option of making the Alarm function available to the end user. If set to 1, the Alarm function is available to the end user.
Installer Menu (Cont.) 069 - EN. CH-T COL. (Enable Channel-Time Custom Color) Set to 1 to enable custom color for the Channel-Time display. Set to 0 to disable custom color for the Channel-Time display. 070 - FOR. CH-TIME (Channel-Time Display Foreground Color) Set according to Color Chart: 0 = Black 3 = Cyan 6 = Yellow 1 = Blue 4 = Red 7 = White 2 = Green 5 = Violet Note: If foreground and background colors are the same, menu background is transparent. 071 - BCK.
Installer Menu (Cont.) 094 - SAP MENU EN (2nd Audio Program) Set to 1 to enable SAP feature on Function menu, if Function menu is available. Set to 0 to disable SAP feature on Function menu, if Function menu is available. 106 - ASP RATIO LOCK (Aspect Ratio Lock) Set to 1 to retain previous aspect ratio with power off. Set to 0 to retain default aspect ratio with power off. See item 096 DEF. ASP. RATIO above. 096 - DEF. ASP. RATIO (Default Aspect Ratio) Selects default aspect ratio at power up.
Reference: Detailed Instructions for Making a Master TV IMPORTANT INSTALLER SETUP INFORMATION! PLEASE READ THE FOLLOWING... To set up a Master TV, you will need to know how to enter the TV Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes in the menu, before attempting to clone the Master TV Setup. You will also need an LG Installer Remote similar to the one shown in this manual.
Reference: Adding Channel Icons / Custom Channel Labels (2-5-4 + MENU Mode) Editing/Adding Channel Icons and/or Labels If there is no pre-assigned icon, you can make a custom channel label of up to seven (7) characters to help identify a channel or network. If desired, channel labels can also be added in addition to a pre-assigned icon. You may also add labels for the Aux input sources to clearly identify the devices that are connected to the Aux inputs.
Reference: Clonable Menu Features / Checking Software Version Clonable Menu Features Menu/Submenu Features Lock Movie Rating TV Rating – Children Age TV Rating – Children Fantasy Violence TV Rating – General Age Input Block Audio (Cont.
Reference: USB End User Features USB Menu Features: Picture Slideshow with or without Music Accompaniment USB Device Setup On the USB device, load Photo and Music files, for example, MP3s. Insert the USB device into the USB port on the TV side jack panel. Press MENU, and select the USB option. Then, press ENTER. Note: Windows .wma files are not compatible. USB View Pictures Select the USB icon, and press ENTER. Select the Photo List option, and press ENTER. Select the folder that contains the photos.
Reference: USB Cloning / Master TV Profile Setup-Learning Learn From TV USB Download Menu Upgrade TV Software UPGRADING... Upgrade PTC Software 48 % Teach To TV Do not unplug! Learn From TV On Master TV, Create Profile and Learn 1. Set up all Master TV features on the menus, and do a Channel Search. Add channel and Aux labels, etc. Then, press 2-5-5 + MENU to save the current TV into flash memory. 2. Plug the USB memory card into the USB In port on the Master TV. 3. Press MENU to open the Main Menu.
Reference: USB Cloning / Master TV Profile Setup-Teaching Teach To TV Teach To TV XX250H-UA00001.TLL UPGRADING... 39 % Do not unplug! Previous Enter (Identifies the TV and TLL version you are setting up.) On Target TV, Teach Master TV Profile 1. Plug the USB memory card with the Master TV profile setup into USB In port on the Target TV. 2. Press MENU to open the Main Menu. 3. Press the Left arrow key once to highlight the OPTION icon on left side of menu. 6.
Reference: TV Camport Auto Sense Operation The Camport Auto Sense function is enabled when: 1. Installer Menu item 34 CAMPORT EN is set to 1 AND 2. Installer Menu item 40 AUTO CAMPORT is enabled (1). Selectable: Can be accessed with INPUT key, direct access, etc. Auto Sense: Switches to this input when connector is inserted. The Camport (Side Video) has the highest priority and will override any commands including tuning to the Start Channel.
Reference: TV Aux Input Configuration ENABLE DIRECT ACCESS Tuning TV Installer Menu MPI DATA MPI DATA STATUS TYPE 0x41 SOURCES ENABLED (R/W) DATA STATUS TYPE 0xD2 CURRENT AV SOURCE (R) DATA STATUS TYPE 0x0D AUX SOURCE (R) START AUX SOURCE ASSIGNMENT OLD_OCV =0 OLD_OCV =1 Source Input Source Mode Number Labeling Value Labeling Value Labeling 130 90 Video2 (Side) CV/SVIDEO 34 CAMPORT_EN 0x01 Video Front (Camport) 0 Video Front (Camport) 0 (VIDEO) 2 131 91 Video1 (Rear) CV/SVID
Reference: General Troubleshooting Some Quick and Easy Tips for Resolving Problems Symptom Possible Cause(s) Possible Solution(s) Channel not included in Channel Scan in TV controller. After 2-5-5 + MENU, only channels included in TV controller will appear. If channel is available, it can be added to Channel Scan. If it is not available, the “No Signal” message appears on the TV screen. Software Problems Cannot direct enter channel number or “No Signal” appears. Power No Power.
Reference: LT2002 Cloning Procedure Troubleshooting Warning: Do not use the LT2002 while any PPV card is installed in TV, or the Clone Programmer and the PPV card will be damaged. Reset Clone After Static Shock After replacing exhausted batteries, or if the Clone Programmer behaves strangely after a static shock, use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation.
Reference: Troubleshooting Flow Chart Controller Quick Check Is STATUS LED on Analog Board Blinking? No Is TV Connected to AC Power? No Plug into AC Power Outlet Press POWER or ON/OFF key on TV Yes Yes Bad TV Did TV Turn On? No 1. Bad TV Yes Is Red LED on TV Lit? No Press POWER or ON/OFF or VOLUME UP/DOWN or MUTE key on Installer Remote 1. Bad Analog Board. 2. Bad Digital Board. Yes Did TV Respond? Cycle the power by removing and re-connecting the AC power cord.
Reference: Commercial Mode Check Press the On/Off key on the front panel. The ON/OFF key is always operational. Did you get a response? No Bad TV Yes Leave the TV set ON Go to Installer Menu by pressing MENU until the TV stops responding. Did TV stop responding or continue to respond? Stopped responding TV is in Commercial Mode. Continued to respond TV is not in Commercial Mode. Call Technical Support for Assistance.
Reference: b-LAN Setup & Overview Power to the b-LAN module is controlled by Installer Menu item 118 POWER SAVINGS. The default value is 003. The b-LAN module is only powered when the TV is turned ON. See chart below. TV Standby State Power Savings TV Power On State b-LAN Power MPI Slot Power b-LAN Power MPI Slot Power 001 On Standby On Main 003 Off Standby On Main 007 Off Standby Off Main The b-LAN module is internal to the TV.
Reference: RJP Model List and Input Auto-sensing Hierarchy RJP Model List Legacy Models Scaler Models RJP-101M N/A RJP-101ML N/A RJP-110F RJP-210F RJP-110FW RJP-210FW RJP-110W RJP-210W RJP-110WBR RJP-210WBR RJP-110S RJP-210S RJP-120G RJP-220G RJP-120T RJP-220T RJP-201B RJP-301B RJP-202B RJP-302B RJP Input Auto-sensing Hierarchy 206-4118 Priority Video Audio 1st Digital Video In Audio In (3.
Reference: Glossary of Terms A list of definitions for some of the words found in this guide. 75 OHM RF CABLE The wire that comes from an off-air antenna or cable service provider. The end looks like a hex-shaped nut with a wire sticking through the middle. It screws onto the Antenna/Cable threaded jack on the back of the TV. 300 TO 75 OHM ADAPTER A small device that connects a two-wire 300 ohm antenna to a 75 ohm RF jack.
Document Revision History / Notes Document Revision History Date Description August 2009 Revision A: New document February 2010 Revision B: Enhanced b-LAN and Installer Menu description February 2010 Revision C: Includes LH260H and LH265H TVs Product documentation is available online at: www.LGcommercial.com/products. From the Products page, select LCD TV, then select the appropriate TV model. Click the Downloads & Images tab, and select the required document from the Downloads list.
For Customer Support/Service, please call: 1-888-865-3026 www.LGcommercial.com Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632 © Copyright 2010, LG Electronics U.S.A., Inc.
