X950 Series User's Guide May 2012 Machine type(s): 7558 Model(s): 032, 036, 232, 236, 432, 436, 496 www.lexmark.
Contents 2 Contents Safety information.....................................................................................15 Learning about the printer.........................................................................17 Finding information about the printer....................................................................................................17 Selecting a location for the printer..........................................................................................................
Contents 3 Installing optional trays ....................................................................................................................................50 Attaching cables......................................................................................................................................52 Verifying printer setup............................................................................................................................53 Printing a menu settings page ....
Contents 4 Creating a custom name for a paper type ........................................................................................................83 Assigning a custom paper type name ...............................................................................................................83 Configuring a custom name ..............................................................................................................................83 Paper and specialty media guidelines...........
Contents 5 Copying....................................................................................................104 Making copies.......................................................................................................................................104 Making a quick copy .......................................................................................................................................104 Copying using the ADF .......................................................
Contents 6 Setting up the e-mail function ........................................................................................................................115 Configuring e‑mail settings .............................................................................................................................115 Creating an e-mail shortcut...................................................................................................................
Contents 7 Sending a fax.........................................................................................................................................129 Sending a fax using the touch screen .............................................................................................................129 Sending a fax using the computer ..................................................................................................................129 Sending a fax using shortcuts ..............
Contents 8 Paper menu...........................................................................................................................................149 Default Source menu ......................................................................................................................................149 Paper Size/Type menu ....................................................................................................................................150 Configure MP menu..............
Contents 9 Securing the hard disk and other installed memory..................................235 Statement of Volatility..........................................................................................................................235 Erasing volatile memory........................................................................................................................235 Erasing non‑volatile memory.........................................................................................
Contents 10 Restoring factory default settings.........................................................................................................271 Clearing jams............................................................................................272 Avoiding jams........................................................................................................................................272 Understanding jam numbers and locations.....................................................
Contents 11 Insert the hole punch box...............................................................................................................................299 Install Tray [x] .................................................................................................................................................299 Load [src] with [custom type name] ...............................................................................................................
Contents 12 56 Serial port [x] disabled ...............................................................................................................................307 56 Standard USB port disabled .......................................................................................................................307 56 Standard parallel port disabled..................................................................................................................307 56 USB port [x] disabled .........
Contents 13 Large jobs do not collate.................................................................................................................................315 Unexpected page breaks occur.......................................................................................................................316 Solving copy problems..........................................................................................................................316 Copier does not respond .................
Contents 14 Incorrect margins............................................................................................................................................331 Light colored line, white line, or incorrectly colored line appears on prints .................................................. 332 Paper curl........................................................................................................................................................332 Print irregularities .................
Safety information 15 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced.
Safety information 16 CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Learning about the printer 17 Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.
Learning about the printer What are you looking for? 18 Find it here Latest supplemental information, updates, and technical support: Lexmark Support Web site— http://support.lexmark.com • Documentation • • • • Driver downloads Live chat support E‑mail support Telephone support Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 19 5 1 4 3 1 Right side 307.34 mm (12.1 in.) 2 Front 444.5 mm (17.5 in.) 3 Left side 374.65 mm (14.75 in.) 4 Rear 100 mm (3.9 in.) 5 Top 304.8 mm (12 in.) 2 Printer configurations CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input option, or more than one input option.
Learning about the printer 20 Basic model 2 1 3 4 5 6 8 7 1 Automatic Document Feeder (ADF) 2 ADF input tray 3 ADF exit bin 4 Printer control panel 5 Exit tray 2 6 Standard exit bin 7 Standard 520‑sheet tray 8 Multipurpose feeder Configured models You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher bin can also be added.
Learning about the printer 4 21 Optional 2,000‑sheet tandem‑tray module • 850‑sheet tray (Tray 3) • 1,150‑sheet tray (Tray 4) Fully configured model 1 2 1 Finisher bin The finisher bin can either be one of the following: • Standard finisher (Punch/Stapler) • Booklet finisher (Punch/Stapler/Booklet) 2 2,000‑sheet high‑capacity feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups.
Learning about the printer 22 Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the ADF or the scanner glass to scan documents. Using the ADF The ADF can scan multiple pages including two‑sided (duplex) pages.
Learning about the printer 23 Understanding the printer control panel 3 2 1 1 @!. 2 ABC 3 DEF 4 5 6 MNO 7 GHI PQRS * 7 Item 8 TUV 0 9 WXYZ # 6 5 Description 1 Display 2 Indicator light 3 JKL 4 Sleep Shows the status of the printer, and allows printer setup and operation • • • • Off—The printer is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle.
Understanding the home screen 24 Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages. Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. 123.123.
Understanding the home screen 25 Other buttons that may appear on the home screen: Touch To Search held jobs Search on any of the following items: • • • • • Release Held Fax User name for held or confidential print jobs Job names for held jobs, excluding confidential print jobs Profile names Bookmark container or print job names USB container or print job names for supported file types Access the list of held faxes.
Understanding the home screen 26 Features Feature Description Menu trail line A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu. Touch any of the underlined words to return to that menu. Sample: Menus > Settings > Copy Settings > Number of Copies Number of Copies is not underlined since this is the current screen.
Understanding the home screen 27 Touch To Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value. Exit Exit from the current screen. Tips Open a context-sensitive Help dialog on the touch screen. Other touch-screen buttons Touch To Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes.
Understanding the home screen 28 Touch To Reset Reset values on the screen.
Setting up and using the home screen applications 29 Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only on select printer models. • There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com. Or, inquire at your point of purchase.
Setting up and using the home screen applications 30 Activating the home screen applications Your printer comes with preinstalled home screen applications. Before you can use these applications, first activate and set up these applications using the Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 29.
Setting up and using the home screen applications 31 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Device Solutions > Solutions (eSF) > Scan to Network. 3 Specify the destinations, and then customize the settings. 4 Click Apply.
Setting up and using the home screen applications 32 Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer.
Setting up and using the home screen applications 33 5 Click Configure > Import. 6 Browse to the saved configuration file that was exported from a previously configured printer, and then load or preview it. Note: If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
Additional printer setup Additional printer setup Turning on the printer 1 Open the front door. 2 Press the printer power switch. 3 Close the front door.
Additional printer setup 35 Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 36 Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This task requires a flathead screwdriver.
Additional printer setup 37 1 2 3 1 ISP connector 2 Firmware and flash memory card connectors 3 Memory card connectors 4 Push the system board back into place. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 38 3 On the system board, open the memory card connector latches. 4 Align the notch on the memory card to the ridge on the connector.
Additional printer setup 39 5 Push the memory card into the connector until it clicks into place. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Additional printer setup 40 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 2 1 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors.
Additional printer setup 41 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 5 Use the provided screw to attach the ISP solution to the system board cage.
Additional printer setup 6 Connect the ISP solution interface cable into the receptacle of the system board. 7 Firmly connect the ISP solution to the system board cage using two screws.
Additional printer setup 44 Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 45 To install a printer hard disk onto the ISP: a Using a flathead screwdriver, loosen the screws. b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place. d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Additional printer setup 46 To install a printer hard disk directly on the system board: a Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place.
Additional printer setup b Use the two provided screws to attach the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color‑coded.
Additional printer setup 48 Removing a printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. For more information, see “Accessing the system board” on page 36.
Additional printer setup 49 3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk. 4 Set aside the printer hard disk. Installing hardware options Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Additional printer setup 50 Install the printer and any optional trays or finishers you have purchased in the following order: Using a one‑tray module • Optional 520‑sheet tray (Tray 2) • Printer • 2,000‑sheet high‑capacity feeder • Finisher Using a three‑tray module • Three‑tray module • Printer • 2,000‑sheet high‑capacity feeder • Finisher Using a tandem‑tray module • Tandem‑tray module • Printer • 2,000‑sheet high‑capacity feeder • Finisher For information on installing a one‑tray module, three‑tray m
Additional printer setup 51 4 Align the printer with the tray, and then lower the printer into place.
Additional printer setup 52 1 2 Tandem‑tray module 1 Tandem‑tray module 2 2,000‑sheet high‑capacity feeder 5 Turn the printer back on. 6 Set the printer software to recognize the optional tray. For more information, see “Updating available options in the printer driver” on page 54. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm.
Additional printer setup 53 5 1 4 3 2 1 Telephone port 2 Fax port 3 Ethernet port 4 USB printer port 5 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur.
Additional printer setup 54 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 Check the first section of the network setup page, and confirm that the status is Connected.
Additional printer setup 55 For Windows users 1 Open the printers folder: a Click , or click Start and then click Run. b In the Start Search or Run box, type control printers. c Press Enter, or click OK. 2 Select the printer. 3 Right‑click the printer, and then select Properties. 4 Click the Configuration tab. 5 Click Update Now ‑ Ask Printer or manually add any installed hardware options under Configuration Options. 6 Click Apply. For Macintosh users In Mac OS X version 10.
Additional printer setup 56 • Security Method—There are three basic options for Security Method: – WEP key If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently in use on the network by selecting the Default WEP Transmit Key. or – WPA or WPA2 passphrase WPA includes encryption as an additional layer of security. The choices are AES or TKIP.
Additional printer setup Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the computer screen. 2 Insert the Software and Documentation CD. 3 Click Install, and then follow the instructions on the computer screen. 4 Select Wireless connection when asked to choose a connection type. 5 From the Wireless Configuration dialog, select Guided Setup (Recommended). Note: Choose Advanced Setup only if you want to customize your installation.
Additional printer setup 58 Installing the printer on a wireless network (Macintosh) Make sure to disconnect the Ethernet cable when installing the printer on a wireless network. Prepare to configure the printer 1 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer on. 2 Locate the printer MAC address. a From the home screen, navigate to: > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC).
Additional printer setup 59 Configure the printer for wireless access 1 Type the network name (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router). 3 Select the type of security you want to use to protect your wireless network. 4 Enter the security information necessary for the printer to connect to the wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.
Additional printer setup 3 From the Printer List, choose Add, and then click IP Printer. 4 Type the IP address of the printer in the address field, and then click Add. b For AppleTalk printing: Note: Make sure AppleTalk is activated on your printer. In Mac OS X version 10.5 1 From the Apple menu, navigate to: System Preferences > Print & Fax 2 Click +, and then navigate to: AppleTalk > select the printer from the list > Add In Mac OS X version 10.
Additional printer setup For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Obtain the printer IP address. You can: a View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu. b Print a network setup page or menu settings page and locate the information in the TCP/IP section. Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Additional printer setup 62 In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: 2 3 4 5 6 7 Applications > Utilities Double‑click Printer Setup Utility or Print Center. From the Printer List, click Add. Click Default Browser tab > More Printers. From the first pop‑up menu, select AppleTalk. From the second pop‑up menu, select Local AppleTalk Zone. Select the printer from the list, and then click Add.
Additional printer setup 5 Locate the printer that has changed. Note: If there is more than one copy of the printer, then update all of them with the new IP address. 6 Right‑click the printer. 7 Click Properties > Ports tab. 8 Select the port from the list, and then click Configure Port. 9 Type the new IP address in the “Printer Name or IP Address” field. 10 Click OK > Close. For Macintosh users 1 Type the printer IP address into the address field of your Web browser.
Additional printer setup 64 In Mac OS X version 10.4 or earlier a From the Finder, navigate to: b c d e f g Applications > Utilities Double‑click Printer Setup Utility or Print Center. From the Printer List, click Add. Click the Default Browser tab > More Printers. From the first pop‑up menu, select AppleTalk. From the second pop‑up menu, select Local AppleTalk Zone. Select the printer from the list, and then click Add.
Additional printer setup 3 Set the COM port parameters: After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver. Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer. a Open the Device Manager. 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. b c d e Look for Ports, and then click + to expand the list of available ports.
Minimizing your printer's environmental impact 66 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 67 Print in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information, see “Printing in black and white” on page 95. Use Max Speed or Max Yield settings The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Speed is the factory default setting. For more information, see “Using Max Speed and Max Yield” on page 96.
Minimizing your printer's environmental impact 68 Choose To Off Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. On Reduce printer noise. • Print jobs will process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed.
Minimizing your printer's environmental impact 69 Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Type the printer IP address in the address field of your Web browser.
Minimizing your printer's environmental impact 70 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycle Recycling Lexmark products To return Lexmark products for recycling: 1 Visit our Web site at www.lexmark.com/recycle.
Loading paper and specialty media 71 Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu. The Paper Type setting must be set manually for all trays that do not contain plain paper.
Loading paper and specialty media 72 Loading the standard or optional 520‑sheet tray The printer has one standard 520‑sheet tray (Tray 1), and may have one or more optional 520‑sheet trays. All 520‑sheet trays support the same paper sizes and types. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. Notice the size indicators at the bottom of the tray.
Loading paper and specialty media 2 Squeeze and then slide the width guide to the correct position for the paper size loaded. 3 Squeeze and then slide the length guide to the correct position for the paper size loaded. Note: The length guide has a locking device. To unlock, slide the button on top of the length guide down. To lock, slide the button up when a length has been selected. 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Loading paper and specialty media 74 Notes: • • • • Place print side facedown for duplex printing. Place pre-punched paper with the holes toward the front of the tray. Place letterheads with the header on the left side of the tray. Make sure the paper is below the maximum fill line located on the edge of the paper tray. Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage. 6 Insert the tray.
Loading paper and specialty media Loading the optional 850‑ and 1,150‑sheet trays The 850‑ and 1,150‑sheet trays support the same paper sizes and types, and require the same process for loading paper. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. 2 Squeeze and then slide the length guide to the correct position for the paper size you are loading.
Loading paper and specialty media 76 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the recommended print side faceup. Notes: • • • • • Place print side facedown for duplex printing. Place pre-punched paper with the holes toward the front of the tray. Place letterheads faceup with the header on the left side of the tray.
Loading paper and specialty media Loading the 2000‑sheet high‑capacity feeder The high‑capacity feeder can hold up to 2,000 sheets of letter‑, A4‑, and legal‑size paper (80 g/m2 or 20 lb). 1 Pull the tray out. 2 Adjust the width guide as necessary.
Loading paper and specialty media 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage.
Loading paper and specialty media 79 Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. 5 Insert the tray. Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes.
Loading paper and specialty media 80 2 For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended. 3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies Note: Avoid scratching or touching the print side.
Loading paper and specialty media 81 4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab. Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or the paper pick tab to break. • Load paper and transparencies with the recommended print side facedown and the short edge entering the printer first.
Loading paper and specialty media 82 5 Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) based on the paper or specialty media loaded.
Loading paper and specialty media 83 Creating a custom name for a paper type If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Paper and specialty media guidelines 84 Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer trays can automatically feed paper weights from 60 to 300 g/m2 (16–80 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams.
Paper and specialty media guidelines 85 For 60–135 g/m2 (16–36 lb bond) paper, grain long paper is recommended. For papers heavier than 135 g/m2, grain short is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Paper and specialty media guidelines 86 Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Paper and specialty media guidelines 87 3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certified paper, lower weight paper, or recycled paper.
Paper and specialty media guidelines 88 Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. Supported paper sizes Paper size and dimension 520‑sheet 2,000‑sheet tray drawer A4 1 MP feeder 1, 6 2, 6 Manual Manual paper envelope 2, 6 Duplex X ADF Scanner glass 2, 5, 6 (1, 4, 6) & 210 x 297 mm (8.27 x 11.
Paper and specialty media guidelines Paper size and dimension 89 520‑sheet 2,000‑sheet tray drawer SRA3 MP feeder X Manual Manual paper envelope X Duplex X ADF Scanner glass X X 320 x 450 mm (12.59 x 17.71 in.) 11x17 1 X 2 2 X 2 1 1, 3, 4 279 x 432 mm (11 x 17 in.) 12 x 18 X X X X X 305 x 457 mm (12 x 18 in.) Oficio (México) 2 X 2 2 X 2 2 2 1 X 2 2 X 2 1, 2, (2, 4) & (1, 216 x 340 mm (8.5 x 13.4 in.) Folio 216 x 330 mm (8.5 x 13 in.
Paper and specialty media guidelines 90 Paper size and dimension 520‑sheet 2,000‑sheet tray drawer Manual Manual paper envelope Duplex ADF Scanner glass DL Envelope X X 2 X 2 X X X X X 2 X 2 X X X X X X X X X X X X X X X X X X X MP feeder 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope7 76.22 x 76.22 mm (3 x 3 in.) up to 296.93 x 427.48 mm (11.69 x 16.83 in.
Paper and specialty media guidelines Paper type 91 520‑shee 2,000‑sh MP feeder Manual t tray eet paper drawer Manual envelope Duplex X X X X Card stock X X X Transparencies X X X Labels X X X X X Heavy Glossy ADF Scanner glass Custom Type [x] Rough/Cotton Rough Envelope • Paper • Vinyl Envelopes X X X Finisher Use this table to determine the possible exit destinations of print jobs which use supported paper types and weights.
Paper and specialty media guidelines Paper type Standard 500‑sheet bin 92 Second exit bin Bin 1 Bin 2 Bin 3 Letterhead Preprinted Colored paper Light paper Heavy paper X Rough/Cotton Custom Type [x] Supported finishing features 1 4 2 3 1 Finisher standard bin 2 Finisher bin 1 3 Finisher bin 2 (booklet‑maker) 4 Paper transport Notes: • The finisher shown is the booklet finisher. Bin 2 is available only when the booklet finisher is installed.
Paper and specialty media guidelines 93 • Envelopes are routed here. • Universal paper is routed here when it is longer than 483 mm (19 inches) or shorter than 148 mm (6 inches). Finisher standard bin • The paper capacity is 500 sheets. • Envelopes and executive‑size paper are not supported in this bin. • Finishing options are not supported in this bin. Bin 1 • The paper capacity is 3,000 sheets when the standard finisher is installed.
Paper and specialty media guidelines 94 Bin 2 (booklet‑maker) Bin 2 is available only when the booklet finisher is installed. The paper capacity of bin 2 (booklet‑maker) is 270 sheets or 18 sets of 15‑sheet booklets.
Printing 95 Printing The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 272 and “Storing paper” on page 87. Printing a document Printing a document 1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup.
Printing 96 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness. 3 Adjust the toner darkness setting. 4 Click Submit.
Printing 97 Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
Printing 98 2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print files from the flash drive as held jobs. Supported flash drives and file types Flash drive • Lexar JumpDrive 2.
Printing 99 Printing on specialty media Tips on using letterhead • • • • Use letterhead designed specifically for laser/LED printers. Print samples on the letterhead being considered for use before buying large quantities. Before loading letterhead, flex the sheets to prevent them from sticking together. Page orientation is important when printing on letterhead. Source Print side Paper orientation Standard and optional trays (simplex printing) Preprinted letterhead design is placed faceup.
Printing 100 Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. • Use envelopes designed specifically for laser/LED printers. Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions. • For best performance, use envelopes made from 90 g/m2 (24 lb bond) paper or 25% cotton.
Printing 101 • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, then remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non‑oozing adhesive.
Printing 102 Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name.
Printing 103 Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel 1 Touch Cancel Jobs on the touch screen, or press on the keypad. 2 Touch the job you want to cancel, and then touch Delete Selected Jobs.
Copying 104 Copying ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying 105 Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > change the copy settings > Copy It 3 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page. 4 Touch Finish the Job to return to the home screen. Copying film photos 1 Place a photo facedown on the upper left corner of the scanner glass.
Copying 106 4 Place the letterhead faceup, top edge first in the multipurpose feeder. 5 Select the size of the letterhead. 6 Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying to a different size 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Copying 107 Copying different paper sizes Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2). Example 1: Copying on mixed paper sizes 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 108 Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, the content of your original document will be scaled to fit the size of the paper onto which you are copying. To reduce or enlarge a copy: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 109 • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. 7 Touch > Copy It. Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated By default, Collate is set to On.
Copying 110 Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. • The Copy Size must be set to 100%. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Copying 111 Placing information on copies Placing the date and time at the top of each page 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Copying 112 Canceling a copy job while pages are being printed 1 From the home screen, touch Cancel Job, or press on the keypad. 2 Touch the job you want to cancel. 3 Touch Delete Selected Jobs. Understanding the copy screens and options Copy from This option opens a screen where you can enter the paper size of the original document. • Touch a paper size that matches the original document. • Touch Mixed Sizes to copy an original document that contains mixed paper sizes with the same width.
Copying 113 Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.
Copying 114 Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Duplex—Use to specify the document orientation, whether documents are one-sided or two-sided, and how documents are bound. Note: Some Advanced Duplex options are available only on select printers.
E-mailing 115 E-mailing ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
E-mailing 116 If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > E-mail/FTP Settings > E-mail Settings. 3 Fill in the fields with the appropriate information. 4 Click Submit.
E-mailing 117 E-mailing a document Sending an e-mail using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
E-mailing 118 4 Touch the name of the recipients. To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to add, or search the address book. 5 Touch Done. Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
E-mailing 119 • JPEG—Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS—Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third‑party standalone viewer. 5 Touch E‑mail It. Note: If you selected Secure PDF, you will be prompted to enter your password twice.
E-mailing 120 Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Color This option sets the output color for the scanned image. Touch to enable or disable color. Content This option lets you specify the content type and source of the original document. Choose content type from Text, Text/Photo, Photo, or Graphics.
E-mailing 121 Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation— Specifies the orientation of the original document, and then changes Sides and Binding to match the orientation.
Faxing 122 Faxing Note: The fax function is available only in select printer models. ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions.
Faxing 123 Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
Faxing 124 2 Click Settings > Fax Settings > Analog Fax Setup. 3 In the Fax Name or Station Name field, enter the name to be printed on all outgoing faxes. 4 In the Fax Number or Station Number field, enter the printer fax number. 5 Click Submit. Choosing a fax connection Notes: • The printer is an analog device that works best when directly connected to the telephone wall outlet.
Faxing 125 Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the DSL filter. Note: Your DSL filter may look different than the one in the illustration. 3 Connect the DSL filter cable to an active telephone wall jack.
Faxing 126 Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Faxing 127 Setting the outgoing fax or station name and number 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Fax Settings > Analog Fax Setup.
Faxing 128 Configuring the printer to observe daylight saving time The printer can be set to automatically adjust for daylight saving time: 1 Type the printer IP address in the address field of your Web browser. If you do not know the IP address of the printer, then you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
Faxing 129 3 From the home screen, navigate to: Fax > enter the fax number To create a group of fax numbers, touch Next number, and then enter the next fax number. 4 Navigate to: > enter a name for the shortcut > Done > OK > Fax It Sending a fax Sending a fax using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Faxing 130 Notes: • The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD. • The Fax option must be configured and enabled in the PostScript driver under Configuration tab before it can be used. • If the Always display settings prior to faxing check box is selected, then you will be prompted to verify the recipient information before the fax is sent.
Faxing 131 Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides.
Faxing 132 4 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is unavailable. 5 Touch Fax It. Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log 1 Type the printer IP address into the address field of your Web browser.
Faxing 133 Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. 2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel. 3 Touch Delete Selected Jobs. The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.
Faxing 134 Darkness This option adjusts how light or dark your faxes will turn out in relation to the original document. Color This option enables or disables color in faxing. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding settings. • Sides (Duplex)—Use to specify if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the fax.
Faxing 135 Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Faxing 4 From the “Forward to” menu, select one of the following: • Fax • E‑mail • FTP • LDSS • eSF 5 In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. 6 Click Submit.
Scanning 137 Scanning Scanning to an FTP address ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Scanning 138 5 Enter the appropriate information. 6 Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. 7 Click Add. Creating an FTP shortcut using the touch screen 1 From the home screen, navigate to: FTP > type the FTP address > > enter a name for the shortcut > Done 2 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information.
Scanning 139 3 From the home screen, navigate to: FTP > FTP > > enter the name of recipient > Browse shortcuts > name of recipient > Search Understanding FTP options FTP This option lets you enter the IP address for the FTP destination. Note: Addresses should be in dot notation form (for example: yyy.yyy.yyy.yyy). File Name This option lets you enter the file name of the scanned document. Original Size This option opens a screen where you can choose the size of the documents for FTP sending.
Scanning 140 Darkness This option adjusts how light or dark your files will turn out in relation to the original document. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned.
Scanning 141 Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Imaging—Use to adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Negative Image, Mirror Image, Scan edge to edge, Shadow Detail, Sharpness, and Temperature image output settings before sending the image. • Edge Erase—Use to eliminate smudges or information around the edges of a document.
Scanning 142 5 Enter a scan name. The scan name is the name that appears in the Scan Profile list on the display. 6 Click Submit. 7 Review the instructions on the Scan Profile screen. A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Scanning 143 Using the ScanBack Utility You can use the Lexmark ScanBackTM Utility to create scan‑to‑PC profiles. The ScanBack Utility can be downloaded from the Lexmark Web site on http://support.lexmark.com. 1 Set up a scan‑to‑PC profile: a Launch the ScanBack Utility. b Select the printer. If no printers are listed, then contact your system support person, or click Setup to manually search for an IP address or host name.
Scanning 144 Choose content type from Text, Text/Photo, Photo, or Graphics. • Text—Use when the content of the original document is mostly text or line art. • Graphics—Use when the original document is mostly business‑type graphics such as pie charts, bar charts, and animations. • Text/Photo—Use when the original document is a mixture of text, graphics, and photos. • Photo—Use when the original document is mostly a photo or an image.
Scanning 145 • Edge Erase—Use to remove smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scanned image. • Transmission Log—Use to print the transmission log or transmission error log.
Understanding printer menus 146 Understanding printer menus Menus list Supplies Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page General Settings Cyan Cartridge Paper Size/Type Device Statistics Copy Settings Magenta Cartridge Configure MP Network Setup Page Fax Settings Yellow Cartridge Substitute Size Network [x] Setup Page E‑mail Settings Black Cartridge Paper Texture Shortcut List FTP Settings Cyan Photoconductor Unit Paper Loading Fax Job Log Fla
Understanding printer menus 147 Supplies menu Menu item Description Replace Supply Separator Roll and Pick Assembly Yes No Provides the option to reset the supply counter for the separator roll and pick assembly Cyan Cartridge Cartridge Nearly Low Cartridge Low Cartridge Very Low Cartridge Critically Low Invalid Replace Missing or Defective OK Unsupported Shows the status of the cyan toner cartridge Magenta Cartridge Cartridge Nearly Low Cartridge Low Cartridge Very Low Cartridge Critically Low Inva
Understanding printer menus 148 Menu item Description Black Cartridge Cartridge Nearly Low Cartridge Low Cartridge Very Low Cartridge Critically Low Invalid Replace Missing or Defective OK Unsupported Shows the status of the black toner cartridge Cyan Photoconductor Unit Early Warning Low Replace Missing OK Shows the status of the cyan photoconductor unit Magenta Photoconductor Unit Early Warning Low Replace Missing OK Shows the status of the magenta photoconductor unit Yellow Photoconductor Unit
Understanding printer menus 149 Menu item Description Hole Punch Box Near Full Replace Missing OK Shows the status of the hole punch box 160K Maintenance Kit Near End of Life End of Life OK Shows the status of the maintenance kit 320K Maintenance Kit Near End of Life End of Life OK Shows the status of the maintenance kit 480K Maintenance Kit Near End of Life End of Life OK Shows the status of the maintenance kit Paper menu Default Source menu Menu item Description Default Source Tray [x] MP Fe
Understanding printer menus 150 Paper Size/Type menu Menu item Description Tray [x] Size Letter Legal Executive JIS‑B4 A3 11 x 17 Oficio (México) Folio Statement Universal A4 A5 A6 JIS B5 Specifies the paper size loaded in each tray Tray [x] Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the paper type loaded in each tray Notes: • Letter
Understanding printer menus 151 Menu item Description MP Feeder Size Letter Legal Executive JIS‑B4 A3 11 x 17 Oficio (México) Folio Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope C5 Envelope Other Envelope A4 A5 A6 JIS B5 Specifies the paper size loaded in the multipurpose feeder MP Feeder Type Custom Type [x] Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper S
Understanding printer menus 152 Menu item Description Manual Paper Size Letter Legal Executive JIS‑B4 A3 11 x 17 Oficio (México) Folio Statement Universal A4 A5 A6 JIS B5 Specifies the paper size being manually loaded Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the paper type being manually loaded Manual Envelope Size 10 Envelope DL Envelope C5 E
Understanding printer menus 153 Configure MP menu Menu item Description Configure MP Cassette Manual Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. This configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual feed print jobs.
Understanding printer menus 154 Menu item Description Glossy Texture Normal Rough Smooth Specifies the relative texture of the glossy paper loaded Heavy Glossy Texture Normal Rough Smooth Specifies the relative texture of the glossy paper loaded Labels Texture Normal Rough Smooth Specifies the relative texture of the labels loaded Bond Texture Rough Smooth Normal Specifies the relative texture of the bond paper loaded Envelope Texture Normal Rough Smooth Specifies the relative texture of the en
Understanding printer menus 155 Menu item Description Heavy Texture Normal Rough Smooth Specifies the relative texture of the paper loaded Rough/Cotton Texture Rough Specifies the relative texture of the cotton paper loaded Custom [x] Texture Normal Rough Smooth Specifies the relative texture of the custom paper loaded Note: Settings appear only if the custom type is supported. Note: Normal is the factory default setting for all paper types except bond, rough envelope and rough/cotton paper.
Understanding printer menus 156 Menu item Description Letterhead Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Letterhead as the paper type Preprinted Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Preprinted as the paper type Colored Loading Off Duplex Determines whether 2‑sided printing occurs for all print jobs that specify Colored as the paper type Light Loading Off Duplex Determines whether 2‑sided
Understanding printer menus 157 Custom Types menu Menu item Description Custom Type [x] Paper Card Stock Letterhead Transparency Glossy Rough/Cotton Labels Bond Envelope Associates a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined custom name created from the Embedded Web Server or from MarkVisionTM Professional Recycled Paper Card Stock Letterhead Transparency Glossy Rough/Cotton Labels Bond Envelope Specifies a paper type when the Recycled setting is sele
Understanding printer menus 158 Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Scan Size Name Width 1–11.69 inches (25–297 mm) Height 1–17 inches (25–432 mm) Orientation Portrait Landscape 2 scans per side Off On Specifies a custom scan size name, scan sizes, and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Notes: • 11.69 inches is the US factory default setting for Width.
Understanding printer menus 159 Menu item Description Feed Direction Short Edge Long Edge Specifies the feed direction Notes: • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported by the tray.
Understanding printer menus 160 Menu item Description Assign Type/Bin Plain Paper Bin Card Stock Bin Transparency Bin Recycled Bin Glossy Bin Heavy Glossy Bin Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Paper Bin Heavy Paper Bin Rough/Cotton Bin Custom [x] Bin Selects an exit bin for each supported paper type Available selections for each type are: Disabled Standard Bin Bin [x] Note: Disabled is the factory default setting.
Understanding printer menus 161 Menu item Description Fax Job Log Prints a report containing information about the last 200 completed faxes Note: This menu item is available only when Enable Job Log is set to On in the Fax Settings menu. Fax Call Log Prints a report containing information about the last 100 attempted, received, and blocked calls Note: This menu item is available only when Enable Job Log is set to On in the Fax Settings menu.
Understanding printer menus 162 Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding printer menus 163 Menu item Description Mac Binary PS Auto On Off Sets the printer to process Macintosh binary PostScript print jobs Standard Network Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk Displays and sets the printer network settings. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs.
Understanding printer menus 164 Menu item Description Network Address UAA LAA Lets you view the network addresses Job Timeout Sets the amount of time in seconds before a network print job is canceled 0 Note: 90 seconds is the factory default setting. 10–225 Banner Page Allows the printer to print a banner page Off Note: Off is the factory default setting.
Understanding printer menus 165 Menu item Description Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you to send files to the printer using File Transfer Protocol. Enable HTTP Server Yes No Enables the built-in web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser.
Understanding printer menus 166 Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only in printer models connected to a wireless network.
Understanding printer menus 167 Menu item Description Activate Yes No Activates AppleTalk support View Name Shows the assigned AppleTalk name Note: Yes is the factory default setting. Note: The name can be changed only from the Embedded Web Server. View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server.
Understanding printer menus 168 Menu item Description USB Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer size value can be changed in 1-KB increments.
Understanding printer menus 169 Parallel [x] menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
Understanding printer menus 170 Menu item Description Job Buffering Off On Auto Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 171 Menu item Description ENA gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Understanding printer menus 172 Menu item Description Serial Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The serial buffer size setting can be changed in 1‑KB increments.
Understanding printer menus 173 Menu item Description Baud 9600 19200 38400 57600 115200 138200 172800 230400 345600 1200 2400 4800 Specifies the rate at which data can be received through the serial port Data Bits 8 7 Specifies the number of data bits sent in each transmission frame Parity None Ignore Even Odd Sets the parity for serial input and output data frames Honor DSR Off On Determines whether the printer uses the DSR Signal Notes: • 9600 is the factory default setting.
Understanding printer menus 174 Menu item Description Use SSL Disabled Negotiate Required Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Understanding printer menus 175 Miscellaneous Security Settings menu Menu item Description Login Restrictions Login failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1–10 attempts is the factory default setting.
Understanding printer menus 176 Confidential Print menu Menu item Description Max Invalid PIN Off 2–10 Limits the number of times an invalid PIN can be entered Notes: • This menu appears only if a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print job for that user name and that PIN are deleted.
Understanding printer menus 177 Menu item Description Wiping Mode Auto Manual Off Specifies the mode for disk wiping Scheduled Wiping Time Day Sets the schedule for disk wiping Note: Auto is the factory default setting. The printer determines when to initiate a disk wipe. Notes: • Time is used to set the time for scheduled wiping. • Day is used to set the specific day or period for scheduled wiping. Values are Sunday to Friday, Everyday, Weekdays, and Weekends.
Understanding printer menus 178 Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Delete Log Yes No Specifies whether audit logs are deleted Note: Yes is the factory default setting.
Understanding printer menus 179 Menu item Description Custom Time Zone Setup DST Start Week DST Start DayOff DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Enables the user to set up the time zone Enable NTP On Off Enables Network Time Protocol, which synchronizes the clocks of devices on a network NTP Server Lets you view the NTP Server Address Enable Authentication Off On Lets you change the authentication setting to on or off Note: On is the fact
Understanding printer menus 180 Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the display Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Note: All languages may not be available for all printers.
Understanding printer menus 181 Menu item Description Quiet Mode Off On Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. This setting supports the performance specifications for your printer. • “On” configures the printer to produce as little noise as possible. This setting is best suited for printing text and line art. • For optimal printing of color‑rich documents, set Quiet Mode to Off.
Understanding printer menus 182 Menu item Description Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Turkce Korean Custom Key [x] Accents/Symbols Tab On Off Russian/Polish Tab On Off Korean Tab On Off Specifies a language and custom key information for the printer control panel keyboard.
Understanding printer menus 183 Menu item Description Displayed Information Left side Right side Custom Text [x] [text entry] [x] Cartridge [x] Photoconductor Fuser Transfer Module Specifies what is displayed on the upper left and right corners of the home screen For the Left side and Right side menus, choose from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Cartridge Level Custom Text [x] For [x] Cartridge, [x] Photocond
Understanding printer menus 184 Menu item Description Displayed Information (continued) Waste Toner Bottle Paper Jam Load Paper Service Errors Specifies what is displayed for Paper Jam, Load Paper, and Service Errors. Available options for each button are: Activate Yes No Type of Message to Display Default Alternate Default Message [text entry] Alternate Message [text entry] Notes: • No is the factory default setting for Activate.
Understanding printer menus 185 Menu item Description One Page Copy On Off Sets copies from the scanner glass to only one page at a time Output Lighting Standard Bin LED Normal/Standby Mode Bright Dim Off Sets the amount of light from the standard bin or an optional exit bin Power Saver Bright Dim Off Output Option Bin LEDs Normal/Standby Mode Bright Dim Off Note: Off is the factory default setting. Notes: • In Normal/Standby Mode, the factory default setting is Bright.
Understanding printer menus 186 Menu item Description Scanner Jam Recovery Job level Page level Specifies how a scanned job should be reloaded if a paper jam occurs in the ADF Notes: • Job level is the factory default setting. • If Job level is selected, then the entire job must be rescanned if any pages jam. • If Page level is selected, then rescan from the jammed page forward.
Understanding printer menus 187 Menu item Description Timeouts Sleep Mode 2–240 Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes: • 30 minutes is the factory default setting. • Lower settings conserve more energy, but may require longer warm‑up times. • Select the lowest setting if the printer shares an electrical circuit with room lighting or you notice lights flickering in the room.
Understanding printer menus 188 Menu item Description Print Recovery Jam Recovery Auto On Off Specifies whether the printer reprints jammed pages Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. • On sets the printer to always reprint jammed pages. • Off sets the printer to never reprint jammed pages.
Understanding printer menus 189 Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
Understanding printer menus 190 Menu item Description Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specifies whether an original document is duplex (two‑sided) or simplex (one-sided), and then specifies whether the copy should be duplex or simplex Notes: • 1 sided to 1 sided—The original document has print on one side and the copy will also have print on one side.
Understanding printer menus 191 Menu item Description Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 192 Menu item Description Output Bin Standard Bin Bin [x] Specifies the exit bin to be used for the copy job Number of Copies 1–999 Specifies the number of copies for the copy job Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Specifies header/footer information and its location on the page Overlay Off Confidential Copy Draft Urgent Custom Specifies the overlay text printed on each page o
Understanding printer menus 193 Menu item Description Auto Center Off On Lets you automatically center the content on the page Color Balance Cyan - Red Magenta - Green Yellow - Blue Enables an equal balance of colors in the output Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during copies, and how much to increase or decrease the dropout Contrast Best for content 0–5 Specifies t
Understanding printer menus 194 Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line.
Understanding printer menus 195 Menu item Description Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to field On Off Include from field Off On From Include Message field Off On Message Include Logo Off On Include Footer [x] Footer [x] Configures the fax cover page Note: “Off by default” is the factory default setting for all Fax Cover Page options.
Understanding printer menus 196 Menu item Description Original Size Mixed Sizes Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A3 A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Specifies the paper size of the original document Sides (Duplex) Off Long edge Short edge Specifies how text and graphics are oriented on a page Note: Mixed Sizes is the US factory default setting.
Understanding printer menus 197 Menu item Description Darkness 1–9 Lightens or darkens the output Dial Prefix Lets you enter a dialing prefix, such as 99. A numeric entry field is provided.
Understanding printer menus 198 Menu item Description Background Removal ‑4 to 4 Adjusts the amount of background visible on a scanned image Color Balance Cyan - Red Magenta - Green Yellow - Blue Enables an equal balance of colors in the scanned image Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop, and how much to increase or decrease the dropout Contrast Best for content 0–5 Spec
Understanding printer menus Menu item 199 Description Auto Convert Color Faxes to Mono Converts all outgoing faxes to black and white Faxes Note: On is the factory default setting.
Understanding printer menus 200 Menu item Description Max Speed 2400 4800 9600 14400 33600 Specifies the maximum speed in baud at which faxes are received Fax Forwarding Print Print and Forward Forward Enables forwarding of received faxes to another recipient Forward to Fax E‑mail FTP LDSS eSF Specifies the type of recipient to which faxes will be forwarded Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, E-mail, FTP, LDSS, or eSF) Block No Name Fax O
Understanding printer menus 201 Fax Log Settings Menu item Description Transmission Log Print log Do not print log Print only for error Enables printing of a transmission log after each fax job Receive Error Log Print Never Print on Error Enables printing of a receive error log following a receive error Auto Print Logs On Off Enables automatic printing of fax logs Log Paper Source Tray [x] Manual Feeder Specifies the source of the paper used for printing logs Logs Display Remote Fax Name or Remo
Understanding printer menus 202 Menu item Description Ringer Volume On Off Controls the fax speaker ringer volume Note: On is the factory default setting. Answer On Menu item All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only Description Specifies ring patterns when device is answering calls Note: All Rings is the factory default setting.
Understanding printer menus 203 Menu item Description Content Source Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Specifies how the original document was produced Fax Resolution Standard Fine 200 dpi Super Fine 300 dpi Ultra Fine 600 dpi Specifies the resolution level for scan to fax Darkness 1–9 Lightens or darkens the output Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6
Understanding printer menus 204 Menu item Description Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions.
Understanding printer menus 205 Menu item Description E‑mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link Defines the e‑mail server path name; for example: /directory/path Note: The characters * : ? < > | are invalid entries for a path name. Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the scanned file PDF Version 1.2–1.6 A–1a Sets the version of the PDF file that will be scanned for e‑mailing Note: PDF (.
Understanding printer menus 206 Menu item Description Orientation Portrait Landscape Specifies the orientation of the scanned image Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
Understanding printer menus 207 Menu item Description Text/Photo Default 5–90 Sets the quality of a text or photo image in relation to file size and the quality of the image Note: 75 is the factory default setting.
Understanding printer menus 208 Menu item Description Color Balance Cyan - Red Magenta - Green Yellow - Blue Enables an equal balance of colors in the output Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast Best for content 0–5 Specifies the contrast of the output Mirror Image Off On Creates a mirror image of
Understanding printer menus 209 FTP Settings menu Menu item Description Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the FTP file PDF Version 1.2–1.
Understanding printer menus 210 Menu item Description Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A3 A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the original document Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes: • Letter is the US factory default setting.
Understanding printer menus 211 Menu item Description Photo Default 5–90 Sets the quality of a photo image in relation to file size and the quality of the image Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Note: 50 is the factory default setting.
Understanding printer menus 212 Menu item Description Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decrease the dropout Contrast 0–5 Best for content Specifies the contrast of the output Mirror Image Off On Creates a mirror image of the original document Negative Image Off On Creates a negative image of the original document Shadow D
Understanding printer menus 213 Flash Drive menu Scan Settings Menu item Description Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the file to be sent through FTP PDF Version 1.2–1.
Understanding printer menus 214 Menu item Description Original Size Letter Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size [x] A3 A4 A5 Oficio (Mexico) A6 JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Specifies the paper size of the original document Sides (Duplex) Off Long edge Short edge Specifies how the text and graphics are oriented on a page Note: Letter is the US factory default setting.
Understanding printer menus 215 Menu item Description Use Multi‑Page TIFF On Off Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: • On is the factory default setting. • This menu applies to all scan functions.
Understanding printer menus 216 Menu item Description Negative Image Off On Creates a negative image of the original document Shadow Detail ‑4 to 4 Adjusts the amount of shadow detail visible on a scanned image Scan edge to edge Off On Specifies whether the original document is scanned edge-to-edge Sharpness 1–5 Adjusts the amount of sharpness on a scanned image Temperature ‑4 to 4 Enables the user to specify “warm” or “cool” outputs.
Understanding printer menus 217 Hole Punch Off On Specifies whether prints have punched holes Hole Punch Mode 2 holes 3 holes 4 holes Determines the type of punch finishing performed on prints Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes: • Off is the factory default setting. • This menu appears only when a puncher is installed.
Understanding printer menus Separator Sheets Off Between Copies Between Jobs Between Pages 218 Specifies whether blank separator sheets are inserted Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On. If Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's. • Between Jobs inserts a blank sheet between print jobs.
Understanding printer menus 219 Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary.
Understanding printer menus 220 Job Accounting menu Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk cannot be read/write‑ or write‑protected.
Understanding printer menus 221 Menu item Description E‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logs Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Finishing menu Menu item Description Sides (Duplex) 1 sided 2 sided Specifies whether duplex (2‑sided) printing is set as the default setting for all print jobs Notes: • 1 sided is the factory default setting.
Understanding printer menus 222 Menu item Description Separator Sheets Off Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On. If Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.
Understanding printer menus 223 Menu item Description Staple Job Off Auto Back Dual Dual Double Front Specifies whether the prints are stapled Hole Punch Off On Specifies whether the prints have punched holes Hole Punch Mode 2 holes 3 holes 4 holes Determines the type of punch finishing performed on a printed output Notes: • Off is the factory default setting. • This menu appears only when a stapler is installed. Note: This menu appears only when a puncher is installed.
Understanding printer menus 224 Menu item Description Color Correction Auto Off Manual Adjusts the color output on the printed page Notes: • Auto is the factory default setting. Auto applies different color conversion tables to each object on the printed page. • Manual allows customization of color tables using the settings available from the Manual Color menu.
Understanding printer menus 225 Menu item Description RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used. RGB Saturation 0–5 Adjusts saturation in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used.
Understanding printer menus 226 Menu item Description Manual Color RGB Image Vivid sRGB Display Display—True Black sRGB Vivid Off RGB Text Vivid sRGB Display Display—True Black sRGB Vivid Off RGB Graphics Vivid sRGB Display Display—True Black sRGB Vivid Off Customizes the RGB color conversions Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Spot Color Replacement
Understanding printer menus 227 Utilities menu Menu item Description Remove Held Jobs Confidential Held Not Restored All Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print jobs on flash drives, and other types of held jobs are not affected. • Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory.
Understanding printer menus 228 XPS menu Menu item Description Print Error Pages Off On Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit No Yes Scales page content to fit the selected paper size Annotations Do Not Print Print Prints annotations in a PDF Note: No is the factory default setting. Note: Do Not Print is the factory default setting.
Understanding printer menus 229 PCL Emul menu Menu item Description Font Source Resident Disk Download Flash All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded in RAM. • Flash and Disk settings show all fonts resident in that option. Make sure the flash option is properly formatted and is not read/write‑, or password‑protected. • Download shows all the fonts downloaded in RAM.
Understanding printer menus 230 Menu item Description PCL Emulation Settings Orientation Portrait Landscape Specifies the orientation of text and graphics on a page PCL Emulation Settings Lines per Page 1–255 Specifies the number of lines that print on each page Notes: • Portrait is the factory default setting. • Portrait prints text and graphics parallel to the short edge of the page. • Landscape prints text and graphics parallel to the long edge of the page.
Understanding printer menus 231 Menu item Description Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu Item Font Name Albertus MT Antique Olive Apple Chancery A
Understanding printer menus 232 Menu item Description Font Size 1–255 pt Sets the default font size for HTML documents Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments.
Understanding printer menus 233 Menu item Description Orientation Portrait Landscape Rev Portrait Rev Landscape Sets the image orientation Note: Portrait is the factory default setting. Booklet Adjustments menu The Booklet Adjustments menu is available only when a booklet finisher is installed. You can select various adjustments from this menu when printing booklets. To access the Booklet Adjustments menu: 1 Turn off the printer. 2 Hold down and 6 MNO while turning on the printer.
Understanding printer menus 234 Help menu The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com.
Securing the hard disk and other installed memory 235 Securing the hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below. • Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Securing the hard disk and other installed memory 236 Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. 1 Turn off the printer. 2 Hold down and 6 MNO while turning the printer on.
Securing the hard disk and other installed memory 237 Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings > Security > Disk Encryption. Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is installed.
Maintaining the printer 238 Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin.
Maintaining the printer 239 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 1 2 4 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 3 Wipe the areas shown and let them dry. 4 Close the scanner cover.
Maintaining the printer 240 Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems. 1 Open the front door. 2 Slide the release lever to the left to unlock the cover. 3 Open the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover open for more than 10 minutes.
Maintaining the printer 4 Locate the printhead wipers.
Maintaining the printer 242 5 Gently pull the printhead wipers out until it stops, and then slowly slide them back into place. 3x 6 Close the cover.
Maintaining the printer 7 Slide the release lever to the right to lock the cover. 8 Close the front door.
Maintaining the printer Emptying the hole punch box 1 Open door G. 2 Pull out the hole punch box.
Maintaining the printer 245 3 Empty the container. 4 Insert the emptied hole punch box back into the finisher until it stops. 5 Close door G. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Maintaining the printer 246 • Corrosive gases • Heavy dust Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies > View Supplies. Checking the status of parts and supplies from a network computer Note: The computer must be connected to the same network as the printer.
Maintaining the printer 247 Part name Part number Magenta high‑yield toner cartridge X950X2MG Cyan high‑yield toner cartridge X950X2CG Ordering a photoconductor unit When 84.xx [Color] photoconductor low or 84.xx [Color] photoconductor nearly low appears, order a replacement photoconductor unit. When 84.xx Replace [color] photoconductor appears, replace the specified photoconductor.
Maintaining the printer 248 Ordering a maintenance kit When [x] Maintenance Kit appears on the printer display, order the indicated maintenance kit to replace the worn parts. All maintenance kit parts except that in the 480K maintenance kit are designed to be user‑replaceable. The kits come with instructions.
Maintaining the printer 249 2 Rotate the release lever counterclockwise to open the cover. 3 Lower the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the door open for more than 10 minutes.
Maintaining the printer 4 Grasp the handle of the photoconductor unit and pull it out of the machine. 5 Unpack the replacement photoconductor unit. 6 Align and insert the end of photoconductor unit.
Maintaining the printer 7 Remove the tape from the top of the photoconductor unit. 8 Push the tab forward to insert the photoconductor unit.
Maintaining the printer 252 9 Push the photoconductor unit until it clicks into place 10 Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.
Maintaining the printer 11 Close the cover. 12 Rotate the release lever clockwise to lock the cover.
Maintaining the printer 13 Close the front door. Replacing a toner cartridge 1 Open the front door. 2 Put your hand under the dent of the toner cartridge, and then slightly lift up the cartridge.
Maintaining the printer 255 3 Pull out the toner cartridge. 4 Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to evenly distribute the toner. 5 Remove the red packing strip from the new cartridge. 6 Insert the new cartridge into the printer.
Maintaining the printer 7 Close the front door. Replacing the waste toner bottle 1 Turn the printer off. 2 Open the front door. 3 Remove the used waste toner bottle.
Maintaining the printer 4 Unpack the new waste toner bottle. 5 Insert the new waste toner bottle into the printer until it clicks into place. 6 Rotate the release lever counterclockwise to open the cover.
Maintaining the printer 258 7 Lower the cover. 8 Slide out the printhead wipers.
Maintaining the printer 9 Slide the printhead wipers back into place. 10 Close the cover.
Maintaining the printer 11 Rotate the release lever clockwise to lock the cover. 12 Close the front door. 13 Turn the printer back on.
Maintaining the printer Replacing a staple cartridge Note: A message on the printer display indicates which staple cartridge needs to be replaced. Replacing staple cartridge in the standard stapler unit 1 Open door G. 2 Grasp the handle of the staple cartridge holder, and then pull out the holder to the right. 3 Pull the staple cartridge out of the finisher. Note: Use just a slight force when removing the staple cartridge.
Maintaining the printer 262 4 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. 2 1 1 5 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Maintaining the printer 6 Push the staple cartridge into the finisher until it clicks into place. 7 Close door G. Replacing staple cartridge in the booklet stapler unit Note: This task is applicable only when a booklet finisher is installed. 1 Open door G.
Maintaining the printer 264 2 Press the handles of the staple cartridge to the right, and then take the staple cartridge unit out of the finisher.
Maintaining the printer 3 Hold the tabs on both sides of the staple cartridge.
Maintaining the printer 4 Rotate the booklet staple cartridge at an angle.
Maintaining the printer 267 5 Lift the booklet staple cartridge out of the unit. 6 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. 2 1 1 7 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Maintaining the printer 8 Return the cartridge to its original position, and then gently push the cartridge in until it clicks into place. 9 Return the unit to its original position. 10 Close door G.
Maintaining the printer 269 Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it.
Administrative support 270 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the status of the printer 1 Type the printer IP address into the address field of your Web browser.
Administrative support 271 2 Click Settings. 3 Under Other Settings, click E‑mail Alert Setup. 4 Select the items for notification, and type the e‑mail addresses. 5 Click Submit. Note: For information on setting up the e‑mail server, contact your system support person. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies.
Clearing jams 272 Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps outlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. Avoiding jams Paper tray recommendations • • • • • Make sure the paper lies flat in the tray. Do not remove a tray while the printer is printing.
Clearing jams 273 2 3 4 1 14 13 5 12 6 11 10 9 Area 1 Area name Cover F (paper transport) 2 Standard finisher bin 3 Door G 4 Door H 5 Finisher bin 1 6 Finisher bin 2 7 Door C 8 7 Jam numbers What to do 4yy.xx 455 Open cover F, and then remove jammed paper. Open door G and H, and then remove the jammed paper. Open staple door, remove the staple cartridge, and then remove the jammed staple.
Clearing jams Area 274 Area name Jam numbers What to do 12 Door B 230 13 Door A 201–202 231 Open door B, and then remove jammed paper. Open door A, and then remove the jammed paper. Remove all jammed paper in the fuser. 281 14 Door D 203 Open door A, and then door D, and then remove the jammed paper. 201–202 paper jams If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
Clearing jams 275 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser. Note: Make sure all paper fragments are removed. 4 Push the green lever back into place. 5 Close door A. 6 If necessary, touch Continue from the printer control panel. Paper jam under the fuser 1 Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Clearing jams 1 Open door A, and then door D by lifting the release latch of each door and lowering the doors. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close door D, and then close door A. 4 If necessary, touch Continue from the printer control panel.
Clearing jams 277 230 paper jam 1 Lower the multipurpose feeder, and then open door B. 1 2 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close door B. 4 If necessary, touch Continue from the printer control panel. 231 paper jam 1 Open door A by lifting the release latch, and then lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Clearing jams 278 1 2 2 Pull the green lever down. 2 Note: Make sure all paper fragments are removed. 3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Clearing jams 4 Push the green lever back into place. 5 Close door A. 6 If necessary, touch Continue from the printer control panel. 24x paper jam Note: Make sure all paper fragments are removed when pulling out any jammed paper.
Clearing jams Paper jam in Tray 1 1 Open Tray 1. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. 3 Close Tray 1. 4 If necessary, touch Continue, jam cleared from the printer control panel.
Clearing jams Paper jam in one of the optional trays (Trays 2–4) 1 Check door C, and then firmly grasp the jammed paper and then pull it out. 2 Open the specified tray. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. 4 Close the tray. 5 If necessary, touch Continue, jam cleared from the printer control panel.
Clearing jams Paper jam in Tray 5 (high‑capacity feeder) Paper jam inside the tray 1 Pull out the tray until it stops. Warning—Potential Damage: Do not pull out the tray with too much force. Doing so may hit and injure your knees. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. 3 Push the tray gently until it stops. 4 If necessary, touch Continue, jam cleared from the printer control panel.
Clearing jams Paper jam in the tray exit 1 Gently move the tray to the left until it stops. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. 3 Gently put the tray back into position. 4 If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the top cover 1 Gently move the tray to the left until it stops.
Clearing jams 284 2 Open the top cover. 1 2 2 3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Clearing jams 4 Close the top cover. 5 Gently put the tray back into position. 6 If necessary, touch Continue, jam cleared from the printer control panel. 250 paper jam 1 Remove any jammed pages from the multipurpose feeder. 2 Load paper into the multipurpose feeder. 3 If necessary, touch Continue, jam cleared from the printer control panel.
Clearing jams 286 281 paper jam Paper jam in door A 1 Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Determine where the jam is located, and then remove it: a If the paper is visible under the fuser, then firmly grasp it on each side and pull it out. Note: Make sure all paper fragments are removed. b If the paper is not visible, then you will need to remove the fuser unit.
Clearing jams 287 4 Align the fuser unit using the handles on each side, and then place it back into the printer. 2 2 1 3 Close door A. 4 If necessary, touch Continue from the printer control panel. Paper jam in cover F (paper transport) 1 Open cover F. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Note: If the paper jam on the right is difficult to remove, then rotate the knob counterclockwise. 3 Close cover F.
Clearing jams 288 4yy.xx paper jams If the jammed paper is visible in any of the finisher exit bins, then firmly grasp the paper on each side, and then gently pull it out. 1 Standard finisher bin 2 Finisher bin 1 3 Finisher bin 2 Note: Finisher bin 2 is available only when a booklet finisher is installed. Note: Make sure all paper fragments are removed. Paper jam in door H 1 Open door H. Note: Door H is located between the finisher exit bins.
Clearing jams 3 Close door H. 4 If necessary, touch Continue from the printer control panel. Paper jam in door G 1 Open door G.
Clearing jams 290 1 2 3 4 5 6 7 Area Cover, knob, or handle name 1 Cover G1 2 Cover G2 3 Knob G3 4 Cover G4 5 Cover G7 6 Knob G8 7 Handle G9 2 Lift cover G1 lever. 3 Firmly grasp any jammed paper, and then gently pull it out. Note: Make sure to remove all paper fragments after gently pulling out any jammed paper inside door G. 4 Move cover G2 to the right, and then remove any jammed paper. Note: If the paper is jammed in the rollers, then rotate knob G3 counterclockwise.
Clearing jams 291 7 Pull handle G9 until the tray is completely open. 8 Lift the inside cover. If the paper is jammed in the rollers, then rotate knob G8 counterclockwise, and then remove the jammed paper. 9 Close door G. 10 If necessary, touch Continue from the printer control panel.
Clearing jams Paper jam in cover F (paper transport) 1 Open cover F. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Note: If the paper jam on the right is difficult to remove, then rotate the knob counterclockwise. 3 Close cover F. 4 If necessary, touch Continue from the printer control panel.
Clearing jams 455 staple jam 1 Open door G. 2 Press the latch to open the stapler door. Note: The stapler door is located behind the finisher. 3 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.
Clearing jams 294 4 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples. 5 Close the staple guard. 6 Press down on the staple guard until it clicks into place. 7 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. 8 Close the stapler door.
Clearing jams 9 Close door G. 10 If necessary, touch Continue, jam cleared from the printer control panel. 28y.xx paper jams The scanner failed to feed one or more pages through the ADF. 1 Remove all original documents from the ADF. Note: The message clears when the pages are removed from the ADF. 2 Open the ADF cover. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the ADF cover.
Troubleshooting 296 Troubleshooting Understanding printer messages Adjusting color Wait for the process to complete. Bin 2 is unable to lower, remove paper and check for an obstruction Try one or more of the following: • Remove paper and clear any obstruction from the bin. • Touch Continue to clear the message and continue printing. Change [paper source] to [custom type name] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray.
Troubleshooting 297 Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue. • Touch Cancel job to cancel the print job.
Troubleshooting 298 Check [src] orientation or guides Try one or more of the following: • Move the paper guides in the tray to the correct positions for the paper size loaded. • Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the print job, specify the correct size setting: – For Windows users, specify the paper size from Print Properties.
Troubleshooting 299 Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. The printer is in Fax Server mode, but the Fax Server setup has not been completed.
Troubleshooting 300 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. • Cancel the print job. Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray.
Troubleshooting 301 Load Manual Feeder with [custom type name] Try one or more of the following: • • • • Load the specified paper in the manual feeder. Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. Touch Automatically select paper to use the paper loaded in the tray. Cancel the print job. Load Manual Feeder with [custom string] Try one or more of the following: • • • • Load the specified paper in the manual feeder.
Troubleshooting 302 Manual feeder expects [paper size]. Check [paper source] guides Try one or more of the following: • Load the specified paper size in the manual feeder. • Physically adjust [paper source] guides to a recognized paper size. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray.
Troubleshooting 303 Scanner ADF Cover Open The ADF cover is open. The message clears when the cover is closed. Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. SMTP server not set up. Contact system administrator. An error occurred on the SMTP server, or the SMTP server is not configured properly. Touch Continue to clear the message. If the message appears again, contact your system support person.
Troubleshooting 304 • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the print job. 34 Incorrect paper type, check [paper source] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on Tray 1 is set to the paper type loaded in the tray.
Troubleshooting 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs. Touch Continue to clear the message. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Touch Continue to clear the message. 38 Memory full Try one or more of the following: • Touch Cancel job to clear the message. • Install additional printer memory.
Troubleshooting 306 53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Network [x] software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
Troubleshooting 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu is not set to Disabled.
Troubleshooting 58 Too many flash options installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess flash memory. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on.
Troubleshooting 309 80.xx Fuser life warning • Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. • Touch Continue to clear the message and continue printing. 80 Replace fuser 1 Replace the fuser using the instruction sheet that came with the replacement part. 2 Touch Continue to clear the message and continue printing.
Troubleshooting 310 82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. 1 Replace the waste toner bottle. For instructions on installing the waste toner bottle, from the printer control panel touch More Information. 2 Touch Continue to clear the message and continue printing. 84 unsupported [color] photoconductor Remove the specified photoconductor, and then install a supported one. 84.
Troubleshooting 311 88.xx [color] cartridge low 1 Order a replacement toner cartridge immediately. 2 Remove the specified cartridge. 3 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. 4 Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. 88.xx [Color] cartridge very low The specified print cartridge is very low.
Troubleshooting 312 840.01 Scanner disabled by admin Print without the scanner or contact your system support person. 840.02 Scanner disabled. Contact system administrator if problem persists. Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. • Touch Reboot and automatically enable scanner to cancel the job. Note: This attempts to bring the scanner back online.
Troubleshooting 313 If Ready does not appear, then turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the flash drive is supported. Print jobs do not print Try one or more of the following: MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER From the printer control panel, check the status. If necessary, follow the recovery instructions. MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready appears on the display before sending a print job.
Troubleshooting 314 MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Confidential and other held jobs do not print These are possible solutions. Try one or more of the following: PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again.
Troubleshooting 315 Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the paper type and paper size settings. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
Troubleshooting MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 From the home screen, navigate to: > Settings > General Settings > Timeouts 2 Touch the left or right arrow next to Print Timeout until the desired value appears. 3 Touch Submit. Solving copy problems Copier does not respond These are possible solutions.
Troubleshooting • • • • • • 317 Dark print Skewed lines Smudges Streaks Unexpected characters White lines in print Try one or more of the following: CLEAR ANY ERROR MESSAGES Check the display and clear any error messages. REPLACE THE TONER OR PRINT CARTRIDGE When the print remains faded, replace the toner or print cartridge. CLEAN THE SCANNER GLASS The scanner glass may be dirty. Clean the scanner glass with a clean, lint‑free cloth dampened with water.
Troubleshooting 318 When the text is light or disappearing: • From the Copy screen, navigate to: Content > Text > > select the appropriate source for the original document being copied > • From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > increase the current setting • From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Background removal, and then reduce the current setting • From the Copy screen, navigate to: Advanced Options > Advanced Imagin
Troubleshooting 319 Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker.
Troubleshooting 320 THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 239. ADJUST THE SCAN RESOLUTION Increase the resolution of the scan for a higher quality output. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory.
Troubleshooting 321 Solving fax problems Fax and e-mail functions are not set up The indicator light blinks red until you set up fax and e‑mail. To set up fax and e‑mail, follow these steps: Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected. 1 From the home screen, navigate to: > General Settings > Run initial setup > Yes > Submit 2 Turn the printer off, and then turn it back on. 3 From the printer control panel, touch your language.
Troubleshooting 322 CHECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, then plug a different telephone into the wall jack. 4 If you still do not hear a dial tone, then plug a telephone into a different wall jack. 5 If you hear a dial tone, then connect the printer to that wall jack. REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device.
Troubleshooting 323 THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at a time. Can send but not receive faxes Try one or more of the following: LOAD PAPER If the tray is empty, then load paper in the tray or feeder. CHECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone rings before the printer answers.
Troubleshooting MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to make sure the shortcut number has been programmed for the number that you want to dial. • As an alternative, dial the telephone number manually. Received fax has poor print quality Try one or more of the following: RESEND THE DOCUMENT Ask the person who sent you the fax to: • Check that the quality of the original document is satisfactory. • Resend the fax.
Troubleshooting 325 If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or menu settings page and locate the information in the TCP/IP section. 2 Click Settings or Configuration. 3 Click Device Solutions > Solutions (eSF) > System tab > Log. 4 From the Filter menu, select an application status.
Troubleshooting 326 MAKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “Updating available options in the printer driver” on page 54. Paper tray problems Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure the paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly.
Troubleshooting • Make sure the paper or specialty media meets specifications and is not damaged. • Make sure the guides are positioned correctly for the paper size loaded. Memory card Make sure the memory card is securely connected to the printer system board. Cannot detect flash memory card Make sure the flash memory card is securely connected to the printer system board. Cannot detect printer hard disk Make sure the printer hard disk is securely connected to the printer system board.
Troubleshooting 328 3 Under Publications on this CD, select Networking Guide. USB/parallel interface card does not operate correctly CHECK THE USB/PARALLEL INTERFACE CARD CONNECTION Make sure the USB/parallel interface card is securely connected to the printer system board. CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper frequently jams These are possible solutions.
Troubleshooting 329 Jammed pages are not reprinted TURN ON JAM RECOVERY 1 From the home screen, navigate to: > Settings > General Settings > Print Recovery 2 Touch the arrows next to Jam Recovery until On or Auto appears. 3 Touch Submit. Solving print quality problems If these suggestions do not correct the problem, then contact customer support. You may have a printer part that requires adjustment or replacement.
Troubleshooting 330 Fine horizontal lines appear on color pages You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).
Troubleshooting Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel Quality menu, change the setting. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. THE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the toner cartridge. Incorrect margins ABCD ABCD ABCD These are possible solutions.
Troubleshooting 332 Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace the defective transfer module.
Troubleshooting 333 Print irregularities Try one or more of the following: LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
Troubleshooting 334 Print is too dark Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be too high. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users: 1 Choose File > Print. 2 From the “Orientation pictures” menu, choose Printer Features.
Troubleshooting 335 Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties • For Macintosh users: 1 Choose File > Print. 2 From the Orientation pictures drop‑down menu, choose Printer Features.
Troubleshooting 336 MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: 1 Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 3 Reinsert the cartridge.
Troubleshooting 337 MAKE SURE THE PRINTER IS CLEAN OR IS NOT CONTAMINATED WITH PAPER DUST Clean the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. Warning—Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. 3 Dampen a clean, lint-free cloth with water.
Troubleshooting 338 Black or white streaks appear on transparencies or paper Try one or more of the following: ENSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. CHECK THE PAPER TYPE • Use only the recommended transparencies. • Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
Troubleshooting 339 SELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty toner cartridge. CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE CAUTION—HOT SURFACE: The inside of the printer might be hot.
Troubleshooting Toner fog or background shading appears on the page Try one or more of the following: MAKE SURE THE TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE Reinstall or replace the defective toner cartridge. MAKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE Replace the worn or defective transfer module. MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE Replace the word or defective photoconductor unit.
Troubleshooting 341 CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper Weight setting from Normal to Heavy. 2 Before sending the print job, specify the correct paper type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
Troubleshooting 342 CHECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
Troubleshooting 343 The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane.
Troubleshooting Object type CMYK Image CMYK Text CMYK Graphics 344 Color conversion tables • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. • Euro CMYK—Applies color correction to approximated EuroScale color output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting. • Off—No color correction is implemented.
Troubleshooting 345 5 Enter an increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 6 Click Print. Embedded Web Server does not open Try one or more of the following: CHECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected to the same network.
Notices 346 Notices Product information Product name: Lexmark X950de 4, x952dte 4, x954dhe 4, XS955de, XS955dhe Machine type: 7558 Model(s): 032, 036, 232, 236, 432, 436, 496 Edition notice May 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
Notices 347 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.
Notices 348 Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Notices 349 Licensing notices All licensing notices associated with this product can be viewed from the CD:\LEGAL directory of the installation software CD. Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Ready 35 dBA Values are subject to change. See www.lexmark.com for current values.
Notices 350 ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6 to 32.
Notices 351 Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout.
Notices 352 This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements of EN55024. This product is not intended to be used in residential/domestic environments. This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Notices 353 the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.
Notices 354 equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers.
Notices 355 electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft.
Notices 356 (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada. En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite.
Notices 357 Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product may be used in the countries indicated in the table below. AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc.
Notices 358 Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE.
Notices 359 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Notices 360 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
Index 361 Index Numerics 1565 Emulation error, load emulation option 312 1‑tray module installing 50 2,000‑sheet high‑capacity feeder installing 50 2000‑sheet high‑capacity feeder loading 77 201–202 paper jams 274 203 paper jam 275 230 paper jam 277 231 paper jam 277 24x paper jam 279 250 paper jam 285 280.06 Paper missing 311 281 paper jam 286 28y.xx paper jams 295 2yy.xx Close flatbed cover and load originals if restarting job 311 31.xx Missing or Defective [color] cartridge 303 32.
Index C cables Ethernet 52 USB 52 calling customer support 345 canceling print job, from computer 103 canceling a print job from a computer 103 from the printer control panel 103 canceling an e-mail 119 cannot open Embedded Web Server 345 card stock loading in multipurpose feeder 79 tips 101 Change [paper source] to [custom string] 296 Change [paper source] to [custom string] load [orientation] 297 Change [paper source] to [custom type name] 296 Change [paper source] to [custom type name] load [orientation
Index directory list printing 103 disk wiping 236 Disk Wiping menu 176 display troubleshooting display is blank 312 display shows only diamonds 312 display, printer control panel 23 adjusting brightness 69 disposing of printer hard disk 235 distinctive ring service, fax connecting to 126 documents, printing from Macintosh 95 from Windows 95 duplexing 107 E Eco‑Mode setting 67 Edit Security Setups menu 174 Embedded Web Server accessing 29 administrator settings 270 checking printer status 270 checking the
Index creating shortcuts using the touch screen 128 distinctive ring service 126 fax setup 123 forwarding faxes 135 holding faxes 135 making a fax lighter or darker 131 sending a fax 129 sending a fax at a scheduled time 131 sending using the touch screen 129 setting the date and time 127 setting the fax number or station number 127 setting the outgoing fax name or station name 127 viewing a fax log 132 FCC notices 348, 352, 355 features Scan Center 142 fiber optic network setup 60 finding more information
Index light colored line, white line, or incorrectly colored line appears on prints 332 light, indicator 23 linking trays 82 Load Manual Feeder with [custom string] 301 Load Manual Feeder with [custom type name] 301 Load Manual Feeder with [paper size] 301 Load Manual Feeder with [paper type] [paper size] 301 Load staples 301 loading 2000‑sheet high‑capacity feeder 77 520‑sheet tray (standard or optional) 72 letterhead in 2000‑sheet high‑capacity feeder 77 multipurpose feeder 79 optional 1,150‑sheet tray 7
Index updating in printer driver 54 options, touch‑screen copy 112, 113, 114, 139 e‑mail 119, 120, 121 fax 133, 134 FTP 139, 140 scan 143 scan to computer 143, 144 ordering maintenance kit 248 staple cartridges 247 toner cartridges 246 waste toner bottle 247 ordering photoconductor units 247 output file type changing 118 P paper different sizes, copying 107 letterhead 85 preprinted forms 85 recycled 86 saving 110 selecting 85 storing 87 unacceptable 85, 86 using recycled 66 paper feed troubleshooting mess
Index printer hard disk encryption 237 printer hard disk memory erasing 236 printer information where to find 17 printer messages 1565 Emulation error, load emulation option 312 280.06 Paper missing 311 2yy.xx Close flatbed cover and load originals if restarting job 311 31.xx Missing or Defective [color] cartridge 303 32.
Index Load staples 301 Manual feeder expects [paper size]. Check [paper source] guides 302 Memory full, cannot print faxes 302 Power off, wait 2 seconds, power on 302 Remove paper from [linked set bin name] 302 Remove paper from all bins 302 Remove paper from bin [x] 302 Remove paper from standard output bin 302 Restore held jobs? 302 Scan Document Too Long 303 Scanner ADF Cover Open 303 SMTP server not set up. Contact system administrator.
Index scanning from a flash drive 142 quick copy 104 to a computer 141 to an FTP address 138 to an FTP, using address book 138 scanning to a computer 141 scanning to a flash drive 142 scanning to an FTP address creating shortcuts using the computer 137 using shortcut numbers 138 using the address book 138 using the touch screen 138 Security Audit Log menu 178 selecting a location for the printer 18 sending a fax 129 sending a fax using shortcuts 130 sending a fax using the touch screen 129 sending fax usin
Index trays linking 82 unlinking 82 troubleshooting an application error has occurred 324 cannot open Embedded Web Server 345 checking an unresponsive printer 312 checking an unresponsive scanner 319 contacting customer support 345 FAQ about color printing 342 fax and e‑mail functions are not set up 321 Scan to Network 324 solving basic printer problems 312 troubleshooting, copy copier does not respond 316 partial document or photo copies 318 poor copy quality 316 poor scanned image quality 319 scanner uni
Index W waste toner bottle ordering 247 replacing 256 wiping the printer hard disk 236 wired network setup using Macintosh 60 using Windows 60 Wireless menu 166 wireless network configuration information 55 installation, using Macintosh 58 installation, using Windows 56 wireless network setup in Windows 56 wireless printer setup in Macintosh 58 WS‑Scan about 31 X XPS menu 228 371
