Edition Page Basics Edition: March 2001 Copying Printing Scanning Troubleshooting Appendix Index The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Home Page Basics Lexmark™ X73 Scan/Print/Copy Copying Printing Scanning Tips for using this guide • Click the categories on the left side of the page to navigate through this guide, section Troubleshooting by section. • Click the left or right arrow in the lower right corner of the page to navigate through this guide, page by page. Appendix • Click the house icon in the lower right corner of the page to return to the Home Page. • Click Edition Page to view edition information.
Basics Basics Basics Copying Congratulations on the purchase of your Lexmark™ X73 Scan/Print/Copy. You can scan, print, and copy documents using the printer operator panel and the printer software. • Using the operator panel Printing • Using the Scan & Copy Control Program Scanning • Using the Print Control Program • Loading the paper Troubleshooting • Replacing the cartridges • Aligning the cartridges Appendix • Preserving the cartridges Index www.lexmark.
Basics Basics Using the operator panel Copying 5 6 1 Printing 2 Scanning 7 3 4 Troubleshooting 8 Appendix Index www.lexmark.
Basics 5 Basics The printer operator panel consists of eight buttons that let you scan, print, copy and customize your documents. Copying Printing Scanning Troubleshooting Appendix # Press this button: When you want to: 1 Setup Adjust your copy and scan settings using the Scan & Copy Control Program on your computer. 2 E-mail Scan the image or document and attach it to a new e-mail message. 3 Scan Scan the image or document and send to a software application.
Basics 6 Basics Using the Scan & Copy Control Program Copying When the software is installed on your computer, you can use the Scan & Copy Control Program to customize scan, print, and copy jobs. To open the Scan & Copy Control Program: 1 Click Start Printing Scanning Troubleshooting Appendix Programs Lexmark X73 Scan & Copy Control Program. Select: To: The keypad Set the number of copies to print, from 1 to 99. Reduce/Enlarge Scroll and select the size of your output.
Basics Basics Copying Printing Scanning Select: To: Copy Make a copy of the original document. Fax Scan the image or document and send it to a fax machine. Email Scan the image or document and attach it to a new e-mail message. Send to Application Scan the image or document into the selected image editor or word processor application. Scan to File Scan the image or document and save it as an image or text file.
Basics 8 Basics Select this tab: When you want to: Application Choose and configure any application on your computer for the Send to Application button. OCR Select the language you want the Optical Character Recognition (OCR) to use. Copying Printing Descreen/Sharpen • Remove a halftone pattern in the background of a scanned image. • Enable and set the sharpen level.
Basics Basics Windows 98/Me Copying Click the: Status tab Printing Options tab Cartridges tab Scanning When you want to: • Monitor the status of your print job. • Cancel your print job. Enable or disable various software functions, such as Sound Effects and Buffer Mode. • View your ink levels. • Install or replace cartridges. • Align cartridges for best quality. • Clean the nozzles. Troubleshooting • Print a test page.
Basics 10 Basics Windows 2000 Copying Click the: Status tab When you want to: • Monitor the status of your print job. • Cancel your print job. Printing Cartridges tab • View your ink levels. • Install or replace cartridges. • Align cartridges for best quality. Scanning • Clean the nozzles. • Print a test page. • View cartridge part numbers and order supplies directly from the Lexmark Web site. Troubleshooting Options tab • Control how and when the Print Control Program displays.
Basics 11 Basics Loading the paper Copying 1 Place the paper against the right side of the paper support with the print side facing you. Printing Scanning Troubleshooting Note: Do not force the paper into the printer. Appendix Index www.lexmark.
Basics 12 Basics 2 Squeeze the release tab and slide the paper guide to the right until it rests against the edge of the paper. Copying Printing Scanning Troubleshooting Appendix Index www.lexmark.
Basics 13 Basics Loading specialty paper Follow these guidelines when loading specialty paper: Copying Load up to: Printing And make sure: 100 sheets of inkjet paper (depending on thickness) • The print side is facing you. 10 envelopes • The print side is facing you. • The paper rests against the right side of the paper support. • The envelopes are loaded vertically against the right side of the paper support. Scanning • The stamp location is in the upper left corner.
Basics Basics Load up to: And make sure: 25 sheets of photo paper Copying • The glossy or coated side is facing you. • The paper guide rests against the edge of the photo paper. 10 transparencies • The rough sides of the transparencies are facing you. • The paper guide rests against the edge of the transparencies. Printing 100 sheets of custom size paper • The print side is facing you. • Your paper size fits within these dimensions: – Width: Scanning – 76 mm to 216 mm – 3.0 in. to 8.5 in.
Basics Basics Replacing the cartridges Copying Printing The Lexmark X73 uses the following cartridges: 12A1970 Black 15M0120 Color 12A1975 High Yield Black 15M0125 High Yield Color Scanning 1 Make sure the printer is on. 2 Open the cartridge door. Troubleshooting Appendix The cartridge carrier moves to the loading position, unless the printer is busy. Index www.lexmark.
Basics 16 Basics 3 Pull the old cartridge toward you, and then lift it out. Store it in an air-tight container or dispose of it. Copying Printing Scanning 4 Install the new or replacement cartridge in the printer. a If you are installing a new cartridge, remove only the sticker and transparent tape Troubleshooting on the bottom of the cartridge. Appendix Index www.lexmark.
Basics Basics b Insert the cartridge into the carrier. Copying Printing Scanning c Push back firmly on the cartridge until it snaps securely into place. Troubleshooting SNAP SNAP Appendix Index Warning: Do not touch the gold contact area of the cartridge. www.lexmark.
Basics 18 Basics 5 Close the cartridge door. 6 From the Cartridges tab of the Print Control Program, select Install/Change Cartridge. Copying For help, see page 8. 7 Select the cartridge type you installed and click OK. Printing 8 If you installed a new cartridge, the Alignment dialog box displays. Follow the instructions on the Alignment screen to complete the cartridge installation. For help, see the next section. 9 Make sure paper is loaded. An alignment page prints.
Basics 19 Basics 1 Select Print Control Program Copying Cartridges Align Cartridges. For help, see page 8. An alignment page prints and the Align Cartridges dialog box displays on the screen. A number appears under each pattern. The test page that prints is similar to the one shown. Printing Scanning Troubleshooting Appendix 2 For each alignment group on the test page, find the number that comes closest to forming a straight line.
Basics 20 Basics Preserving the cartridges Copying To ensure the longest life from your print cartridge and optimum performance from your printer: • Keep a new print cartridge in its packaging until you are ready to install it. Printing • Do not remove a print cartridge from the printer except to replace, clean, or store it in an air-tight container. The print cartridge does not print correctly if removed from the printer and left exposed for an extended period of time.
Copying Basics Copying Copying The following section includes information about: • Copying instructions Printing • Customizing copy settings • Using special copy features Scanning • Creating projects Troubleshooting Appendix Index www.lexmark.
Copying 22 Basics Copying instructions Copying Printing Scanning Using the operator panel: Using the computer: 1 Make sure the printer and the computer are turned on. 1 Make sure the printer and the computer are turned on. 2 Open the top cover. 2 Open the top cover. 3 Place the document face down on the scanner bed in the bottom, right corner. 3 Place the document face down on the scanner bed in the bottom, right corner. 4 Close the top cover. 5 Press the Color or the Black button.
Copying Basics Customizing copy settings Copying You can make additional changes to your document before copying. 1 Click Start 2 Click File Printing Programs Lexmark X73 Setup. 3 Select the Copy/Fax tab. 4 Customize the settings. Scanning 5 Select OK to copy. Troubleshooting Appendix Index www.lexmark.com Lexmark X73 Scan & Copy Control Program.
Copying Basics Using special copy features Copying 1 Click Start Programs Lexmark X73 Scan & Copy Control Program. 2 From the Fit to Page area, scroll and select Poster, Clone, or Autofit. 3 Click the Paper Type/Print Quality button and select the Paper tab to choose the collate feature. Printing Windows Poster Scanning 98/Me Prints an image on multiple pages. Troubleshooting Windows Clone 98/Me Prints several copies of one image on the same page.
Copying Basics Autofit 98/Me/2000 Enlarges an image to fit a full page. Windows Collate Copying Printing Original Windows 98/Me/2000 Fit to page Prints multiple copies of a multi-page document so pages 1 through 3 of copy one print, pages 1 through 3 of copy two print, and so on. Scanning Troubleshooting Appendix Index www.lexmark.
Copying 26 Basics Creating projects Copying Printing posters (Windows 98/Me) Using the operator panel: Printing Scanning Troubleshooting 1 Make sure the printer and the computer are turned on. 1 Make sure the printer and the computer are turned on. 2 Open the top cover. 2 Open the top cover. 3 Place the document face down on the scanner bed in the bottom, right corner. 3 Place the document face down on the scanner bed in the bottom, right corner. 4 Close the top cover. 4 Close the top cover.
Copying Basics Assembling posters 1 On each printed page, trim the white edges from two adjacent sides. Copying For example, trim the white edges from the top and left sides of each page. Printing Scanning 2 Arrange the pages so that every trimmed edge overlaps an untrimmed edge (the Troubleshooting white edge). 3 Tape the back of the pages together. 4 To complete your poster, trim any remaining white edges. Appendix Index www.lexmark.
Copying 28 Basics Copying receipts 1 Make sure the printer and the computer are turned on. Copying 2 Open the top cover. 3 Place the receipt face down on the scanner bed in the bottom, Printing right corner. 4 Close the top cover. 5 Click Start Scanning Troubleshooting Programs Lexmark X73 Scan & Copy Control Program. 6 Click Copy. Note: If you have lightly printed receipts, you can use the lighter/darker option of the Scan & Copy Control Program.
Copying Basics 5 Click Start Programs Lexmark X73 Scan & Copy Control Program. 6 From the Fit to Page area, select Clone. Copying 7 Select 2, 3, 4 or 8 images. 8 Select the Color, Gray, or B/W button. Printing 9 Click the Copy button. Note: If you would like to use the images outdoors, you may want to laminate them. Scanning Enlarging patterns 1 Make sure the printer and the computer are turned on. Troubleshooting 2 Open the top cover.
Copying Basics 7 Select the Color, Gray, or B/W button. 8 Click the Copy button. Copying Restoring old photos 1 Make sure the printer and the computer are turned on. Printing 2 Open the top cover. 3 Place the photo face down on the scanner bed in the Scanning bottom, right corner. 4 Close the top cover. 5 Click Start Troubleshooting Programs Lexmark X73 6 From the Reduce/Enlarge area, select the desired size of your photo. 7 Select the Color button. Appendix Scan & Copy Control Program.
Copying Basics Creating transparencies Copying You can create transparencies for an important presentation in black and white or in color. 1 Make sure the printer and the computer are turned on. Printing 2 Print your presentation on plain paper. 3 Load the transparencies in the printer. 4 Place your document face down on the scanner bed in the Scanning bottom, right corner. 5 Press Color Copy to make a transparency in color. Press Black Copy to make a transparency in black.
Printing Basics Printing Copying The following section includes information about: • Printing instructions Printing • Customizing print settings • Creating projects Scanning Troubleshooting Appendix Index www.lexmark.
Printing 33 Basics Printing instructions Copying 1 From the application File menu, select Print. 2 From the Print dialog box, click OK. If you are using Windows 98/Me, use Printer Properties to customize printer settings. Printing Scanning Troubleshooting If you are using Windows 2000, click Printing Preferences to customize printer settings. Customizing print settings The software includes several applications that let you perform printing tasks.
Printing 34 Basics 3 In the Printer Setup dialog box, click Properties, Option, or Setup (depending on the application.) Copying Printing Printer Properties for Windows 98/Me has four tabs: Job Finishing, Paper, Document/ Quality, and Advanced. Each tab has settings for operating the printer and its software. Click this tab: When you want to: Job Finishing Print • Handouts. • Posters. Scanning • Booklets. • Two-sided documents. Troubleshooting Paper • Select a paper size and orientation.
Printing 35 Basics Click this tab: When you want to: Document/Quality Select Copying • A color setting. • A type of paper. • A print quality setting. Printing • Web Smoothing option to print clearer images from the Internet. • The Allow pages to dry option. • The default settings. Scanning Advanced Adjust • Halftone settings. Troubleshooting • Image settings. Note: Click the Help button on any tab in the Printer Properties to access the printer driver Help. Appendix Index www.lexmark.
Printing 36 Basics Printing Preferences for Windows 2000 has five tabs: General, Options, Page Setup, Color, and Features. Each tab has settings for operating the printer and its software. Copying Click this tab: When you want to: General Select Printing • A printer. • Which pages to print. • The number of copies. Scanning Options Print • Frames. • All linked documents. Troubleshooting • A table of links. Appendix Index www.lexmark.
Printing Basics Click this tab: When you want to: Page Setup Select Copying • A paper size. • A media type. • A print quality. Printing • A paper orientation. • The Reverse Order Printing option. • The number of copies to print. Scanning • The Collate Copies option. Color Troubleshooting Select • The color. • The shading. • A color appearance. Appendix • The brightness and contrast. Index www.lexmark.
Printing 38 Basics Click this tab: When you want to: Features Select Copying • The Dry Time Delay option. • The Two-Sided Printing option. • The binding option. Printing Scanning • The Print Instruction Sheet option. Note: Click the Help button on any tab in the Printer Preferences to access the printer driver Help.
Printing 39 Basics Copying Printing Printer Properties for Windows 98/Me has seven tabs: Job Finishing, Paper, Document/ Quality, Advanced, General, Details, and Color Management. Each tab has settings for operating the printer and its software. Click this tab: When you want to: Job Finishing Print • Handouts. • Posters. • Booklets. Scanning • Two-sided documents. Paper Troubleshooting • Select a paper size and orientation. • Set the number of copies to print.
Printing Basics Click this tab: When you want to: Document/Quality Select Copying • A color setting. • A type of paper. • A print quality setting. Printing • Web Smoothing to print clearer images from the Internet. • The Allow pages to dry option. • The default settings. Scanning Advanced Adjust • Halftone settings. • Image settings. Troubleshooting General • Add a comment. • Insert a separator page. Appendix • Print a test page. Index www.lexmark.
Printing Basics Click this tab: Details When you want to: • Add or delete printer ports or drivers. Copying • Select a printer driver. • Capture printer ports. • Set timeout settings. Printing • Customize spool and port settings. Color Management Scanning Set color profiles for the printer. Note: Click the Help button on any tab in the Printer Properties to access the printer driver Help. Troubleshooting Appendix Index www.lexmark.
Printing 42 Basics Printing Preferences for Windows 2000 has three tabs: Page Setup, Color, and Features. Each tab has settings for operating the printer and its software. Copying Click this tab: When you want to: Page Setup Select • A paper size. Printing • A media type. • A print quality. • A paper orientation. Scanning • The Reverse Order Printing option. • The number of copies to print. • The Collate Copies option. Troubleshooting Color Select • The color. Appendix • The shading.
Printing 43 Basics Copying Click this tab: When you want to: Features Select • The Dry Time Delay option. • The Two-Sided Printing option. • The binding option. Printing Scanning • The Print Instruction Sheet option. Note: Click the Help button on any tab in the Printer Preferences to access the printer driver Help. Troubleshooting Appendix Index www.lexmark.
Printing 44 Basics Customizing printer settings for specialty paper Copying Printing When you install the software, the default settings are assigned to Print Properties. Use the default settings for printing most documents on inkjet paper.
Printing 45 Basics Copying When you are printing on: Click this Printer Properties tab: To make these selections: Iron-on transfers Document/Quality From the Paper Type area, select Iron-on Transfer. Note: We recommend printing on plain paper before printing it on an iron-on transfer. Printing Custom size paper Paper 1 From the list of Paper Sizes, scroll to select Custom. 2 Enter the dimensions of your custom paper size.
Printing 46 Basics Creating projects Copying Windows 98/Me Two-sided printing Printing Besides saving paper, this feature is helpful when you want to print booklets. 1 Customize Printer Properties for a two-sided document. Scanning a Open Printer Properties. For help, see page 33. b Click the Paper tab to select the page size and orientation. c Click the Job Finishing tab to select Two-sided printing. Troubleshooting d Select a binding edge.
Printing Basics 4 Follow instructions on the screen or the printed instruction page. Copying 5 Click OK. To return to single-sided printing: Printing 1 From Printer Properties, click the Job Finishing tab. 2 Clear the Two-sided printing check box. 3 Click OK. Scanning Troubleshooting Printing a handout You can conserve paper by printing handouts or multiple page images on a single sheet of paper. 1 Customize Printer Properties for handouts. a Open Printer Properties. For help, see page 33.
Printing 48 Basics – Number of Prints on a single sheet – Print Page Borders Copying d To print your handout on one side of the paper, click OK. To print your handout on both sides of the paper: Printing Scanning – Select Two-sided printing. For help, see page 46. – Click Long Edge Binding or Short Edge Binding. – Click OK. 2 Print your handouts. a From the application File menu, select Print. b From the Print dialog box, click OK.
Printing 49 Basics Printing a booklet You can print and bundle your document to make a booklet. Copying 1 Load paper. For help, see page 11. 2 Customize Printer Properties for booklets. Printing a Select Portrait. b Select a paper size. Choices include Statement, Letter, A4, or A5. c Open Printer Properties. For help, see page 33. Scanning d Click the Job Finishing tab. e Select Booklet. Troubleshooting f Select the number of Sheets Per Bundle.
Printing Basics a From the application File menu, select Print. b From the Print dialog box, click OK. Copying c After the first side of your booklet prints, the software prompts you to reload the paper. Printing Note: For help reloading and printing two-sided documents, see page 46. d Click OK. Scanning Note: To return to normal printing, see page 48. e Assemble your booklet. Troubleshooting Assembling a booklet Once your document prints, stack the bundles and bind the booklet.
Printing 51 Basics Customizing T-shirts 1 Load iron-on transfer paper into the printer with the blank side Copying facing you. 2 Open the image editor program supplied with the printer. Printing 3 Create or select the image of your choice (scanned photo, clip art, scanned images, or objects) in an image editor program. 4 Select the mirror option. Scanning 5 Print your image. 6 Follow the instructions of the iron-on transfer packaging.
Printing Basics Creating awards and certificates 1 Create awards or certificates in a word processing or image Copying editor program. 2 Center and enlarge the text for the heading. Printing 3 Reduce the font and customize your award or certificate for the specified occasion. 4 Use clip art or create your own graphics, if desired. Scanning 5 From the application File menu, select Print. 6 Select Properties.
Printing Basics Creating signs 1 Create a sign in a word processing or image editor program. Copying 2 Create or select graphics of your choice. 3 From the application File menu, select Print. Printing 4 Select Properties. 5 From the Document Quality tab, select the Document Type, Paper Type, and Print Quality for your document. Scanning 6 From the Paper tab, select the Paper Size and orientation for your document. 7 Click OK. Troubleshooting 8 Click OK. Appendix Index www.lexmark.
Printing Basics Creating refrigerator magnets 1 Load magnetic paper. Copying 2 Create or select the image of your choice (scanned photo, clip art, scanned images, or objects) in an image editor program. Printing 3 From the application File menu, select Print. 4 Click the Printer Properties button. 5 Customize the settings. Scanning 6 Click Print. Personalizing objects Troubleshooting 1 Select an object to cover.
Printing Basics Creating CD covers 1 Create or select the image of your choice (scanned photo, Copying clip art, scanned images, or objects) in an image editor program. 2 Add text to personalize the cover. Printing 3 From the application File menu, select Print. 4 Select Properties. Scanning 5 From the Document Quality tab, select the Document Type, Paper Type, and Print Quality for your document. 6 From the Paper tab, select the Paper Type and Paper Size for your document.
Scanning Basics Scanning Copying The following section includes information about: • Scanning instructions Printing • Customizing scan settings • Using special scan features Scanning • Creating projects Troubleshooting Appendix Index www.lexmark.
Scanning 57 Basics Scanning instructions Copying Printing Scanning Troubleshooting Using the operator panel: Using the computer: 1 Make sure the printer and the computer are turned on. 1 Make sure the printer and the computer are turned on. 2 Open the top cover. 2 Open the top cover. 3 Place the document face down on the scanner bed in the bottom, right corner. 3 Place the document face down on the scanner bed in the bottom, right corner. 4 Close the top cover.
Scanning Basics Customizing scan settings Copying You can make additional changes to your document before scanning. 1 Click Start 2 Click File Printing Programs Lexmark X73 Scan & Copy Control Program. Setup. 3 Select the Scan tab. 4 Customize the settings. Scanning 5 Click OK.
Scanning Basics Scanning a photo to an e-mail 1 Open the top cover. Copying 2 Place your photo face down on the scanner bed in the bottom, right corner. 3 Close the top cover. Printing 4 Click Start Programs Lexmark X73 Scan & Copy Control Program. 5 Click the E-mail button. Scanning 6 Enter an e-mail address on your screen. 7 Click Send. Troubleshooting Scanning a photo to a file 1 Open the top cover. 2 Place your photo face down on the scanner bed in the bottom, right corner.
Scanning 60 Basics 7 From the file list, select the file destination of your scan. 8 Click Send. Copying Scanning to Text (OCR) Printing Using the Text/OCR (Optical Character Recognition) option lets you scan in an image of text which can be modified in word processor applications. 1 Open the top cover. Scanning 2 Place your photo face down on the scanner bed in the bottom, right corner. 3 Close the cover. 4 Click Start Troubleshooting Programs Lexmark X73 Scan & Copy Control Program.
Scanning 61 Basics Scanning to an application 1 Open the top cover. Copying 2 Place your photo face down on the scanner bed in the bottom, right corner. 3 Close the cover. Printing 4 Click Start Programs Lexmark X73 Scan & Copy Control Program. 5 Click the Send to Application button. Scanning 6 From the application list, select the application you want to scan to. 7 From the file type list, select the file type. 8 Click Send.
Scanning Basics 5 Click the Send to Application button. 6 Select Clipboard. Copying 7 From the file type list, select the file type. 8 Click Send. Printing Scanning Creating projects Creating labels 1 Load your labels. 2 Create or select the image of your choice (scanned photo, clip art, Troubleshooting scanned images or objects) in an image editor program. 3 Personalize your label. Appendix 4 Print your label. Index www.lexmark.
Scanning Basics Printing a wedding program 1 Place a fresh flower or other object on the scanner bed. Copying 2 Cover the flower with a sheet of paper. 3 Scan the flower or object into an image editor program. Printing 4 Personalize your wedding program with text. Note: To print your wedding program as a booklet, see page 49. Scanning 5 Print your wedding program. Printing scrapbook pages Troubleshooting 1 Scan a photograph into an image editor program. 2 Customize the photograph.
Scanning Basics Personalizing business cards, letterheads, and envelopes Copying 1 Load the business cards, plain paper, or envelopes. 2 Scan your company logo into an image editor program. Printing 3 Type in your business name and address. 4 From the application File menu, select Print. 5 Select Properties. Scanning 6 From the Document Quality tab, select the Document Type, Paper Type, and Print Quality for your document.
Scanning Basics Creating personalized recipe cards 1 Load index cards or custom size paper of your choice. Copying 2 Select the recipe from a cookbook, magazine or other source. Printing 3 Place your recipe face down on the scanner bed in the bottom, right corner. 4 From the Scan & Copy Control Program, select a size from Scanning the Fit to Page area. 5 Customize the settings. 6 Click the Copy button. Troubleshooting Appendix Index www.lexmark.
Troubleshooting Basics Troubleshooting Copying When the printer has a problem, first make sure: • The power supply is plugged into the printer and an electrical outlet. • The printer is turned on. Printing • The sticker and transparent tape are removed from the bottom of the cartridge. • The USB cable is securely attached to the computer and printer. Scanning • The paper is loaded correctly. • The Lexmark X73 is set as the default printer. • The computer is turned on.
Troubleshooting 67 Basics Document does not print Copying • Make sure the printer is not being held or paused. • Make sure the cartridges are properly installed. For help, see page 15. • Use an undamaged USB cable. Printing To check printer status: 1 Click Start Scanning Settings Printers. 2 Double-click the Lexmark X73 printer icon. 3 Make sure no check mark appears next to the Pause Printing option. 4 Print a test page. Troubleshooting Appendix 5 Check the software application.
Troubleshooting Basics • Consider purchasing more Random Access Memory (RAM) for your computer. Note: Photos or documents containing graphics may take longer to print than regular text. Copying Printing Document misfeeds or jams Paper misfeeds or multiple sheets feed Scanning Make sure: • You use a paper recommended for inkjet printers. • You do not force the paper into the printer. Troubleshooting • You do not load too much paper in the printer. For help, see page 11. • You load the paper correctly.
Troubleshooting 69 Basics Paper jams Copying Remove the paper from the printer. If the paper is lodged too far into the printer and cannot be removed: 1 Press the Power button to turn the printer off. Printing 2 Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer a Open the cartridge door and pull the paper out. Scanning b Close the cartridge door. 3 Press the Power button to turn the printer on, and then send your document to print.
Troubleshooting 70 Basics • Test the cartridge alignment. For help, see page 18. • Clean the nozzles. For help, see page 73. Copying Characters are missing or unexpected Make sure the scanner bed is clean. Printing 1 Dampen a clean lint-free cloth. 2 Gently wipe the glass scanner bed. Scanning Troubleshooting Note: Make sure all ink or corrective fluid on your document is dry before placing the document on the glass scanner bed.
Troubleshooting 71 Basics • You select the appropriate Quality setting for the paper type. If you are printing on Copying regular paper, select the Quick setting from the Document/Quality tab of Printer Properties, Printing Preferences, or from the Scan & Copy Control Program. For help, see page 33. • The nozzles are clean. For help, see page 73.
Troubleshooting 72 Basics Printed pages have alternating bands of light and dark print (intermittent printing) Copying • Make sure Enable Buffer Mode is selected on the Options tab of the Print Control Program. For help, see page 14. • Select Photo or Max Photo Quality on the Document/Quality tab of Printer Properties Printing or Printing Preferences. For help, see page 33.
Troubleshooting 73 Basics Cleaning the nozzles 1 From the Print Control Program Copying Cartridges tab select Clean Nozzles. For help, see page 8. The printer feeds a sheet of paper and prints a nozzle test pattern similar to the one shown. Printing Scanning Troubleshooting Appendix Index www.lexmark.
Troubleshooting 74 Basics 2 Compare the diagonal lines above the printed bars to the diagonal lines below the Copying Printing printed bars. Look for a break in the diagonal lines above the printed bars. Broken lines indicate clogged nozzles. If the bottom lines have breaks, run the test up to two more times. If the quality is satisfactory after running the test three times, the nozzles are clean. You do not need to complete the remaining steps.
Troubleshooting Basics Wiping nozzles Copying If print quality does not improve after cleaning the nozzles, there may be dried ink on the cartridge nozzles or the cartridge contacts. To wipe the cartridge nozzles and contacts: Printing 1 Remove the cartridge from the printer. For help, see page 15. 2 Dampen a clean, lint-free cloth with water and gently wipe the gold nozzle area. Scanning Troubleshooting Warning: Wipe the nozzles in one direction so the colors do not mix.
Troubleshooting 76 Basics 4 Dampen another section of clean, lint-free cloth with water and gently wipe the gold contact area. Copying Printing Scanning Warning: Do not wipe the nozzles and contacts with the same section of cloth. 5 To dissolve dried ink, hold the damp cloth against the nozzles for about three Troubleshooting seconds. Gently blot and wipe dry. Let the gold-colored areas dry before you reinsert the cartridge into the printer. Reinstall the cartridge and repeat the nozzle test.
Troubleshooting 77 Basics Problems with specialty paper Copying Transparencies or glossy photo papers stick together • Remove each page as it exits the printer and let it dry completely before stacking. • Use a transparency or photo paper designed for an inkjet printer. Printing Transparencies or photos contain white lines Scanning Troubleshooting • From Printer Properties, select Photo or Max Photo Quality. For help, see page 33. • Clean the nozzles. For help, see page 20. • Clean the scanner bed.
Troubleshooting 78 Basics Error messages and flashing lights Copying Paper Jam message Remove the paper from the printer. If the paper is lodged too far into the printer and cannot be removed: Printing 1 Press the Power button to turn the printer off. 2 Pull firmly on the paper to remove it. Scanning If you cannot reach the paper because it is too far into the printer a Open the cartridge door and pull the paper out. b Close the cartridge door.
Troubleshooting Basics Paper Out message 1 If the printer is out of paper, load the paper. For help, see page 11. Copying 2 Press Paper Feed. Scanner Connection error Printing 1 Disconnect the USB cable from the printer. 2 Reconnect the USB cable. Scanning 3 Turn the printer off. 4 Unplug the printer. Troubleshooting 5 Plug the printer into an electrical outlet. 6 Turn the printer on. 7 Restart the computer. Appendix Index www.lexmark.
Troubleshooting Basics The power light is on and the status light is blinking If the printer is out of paper: Copying 1 Load the paper. For help, see page 11. 2 Press Paper Feed. Printing 3 Resend your document to print. If the printer has a paper jam, see page 69 for help. Scanning The power light blinks twice The cartridge carrier has stalled. Troubleshooting 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer back on. 3 Resend your document to print. Appendix Index www.
Troubleshooting Basics The status light is on and the printer is idle 1 Turn the printer off. Copying 2 Unplug the printer. 3 Wait a few seconds, and plug the printer in. Printing 4 Turn the printer on. Other error messages Scanning 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer back on. Troubleshooting 3 If your document does not print, resend the document. Appendix Index www.lexmark.
Appendix Basics Appendix Copying The following section contains information about: • Statement of Limited Warranty Printing • Electronic emission notices • Notices Scanning • Safety information Troubleshooting • ENERGY STAR Appendix Index www.lexmark.
Appendix 83 Basics Statement of Limited Warranty Copying Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer.
Appendix 84 Basics If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair without charge. Copying If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.
Appendix 85 Basics repaired item. The replacement item assumes the remaining warranty period of the original product. Copying Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, or damaged beyond repair. Also, such product must be free of any legal obligation or restrictions that prevent its exchange.
Appendix 86 Basics • Unsuitable physical or operating environment • Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Copying • Operation of a product beyond the limit of its duty cycle • Failure to have installed a maintenance kit as specified (if applicable) Printing • Use of printing media outside of Lexmark specifications • Use of other than Lexmark supplies (such as, inkjet cartridges) • Use of other than Lexmark product or component Scanning Troubleshooting ALL EXPRESS
Appendix 87 Basics Copying Printing Scanning Troubleshooting limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages.
Appendix 88 Basics Electronic emission notices Copying Printing Scanning Troubleshooting Appendix Federal Communications Commission (FCC) compliance information statement The Lexmark™ X73 Scan/Print/Copy has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix 89 Basics • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Copying Printing Scanning Troubleshooting • Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment.
Appendix 90 Basics Notices Copying Industry Canada Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Printing Avis de conformité aux normes d’Industrie Canada Scanning Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Appendix 91 Basics Japanese VCCI Notice Copying Printing Scanning The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Troubleshooting Safety information Appendix • Use only the Lexmark power supply provided with this product or a Lexmark replacement unit.
Appendix 92 Basics ENERGY STAR Copying Printing Scanning Troubleshooting The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent.
Index Basics A Copying aligning cartridges B Printing Scanning Troubleshooting Appendix Index banding blinking lights Power Status booklets assembling printing button Paper Feed Power C cards loading setting recommendations cartridges aligning cleaning installing part numbers preserving removing replacing characters, missing or unexpected cleaning cartridges cleaning nozzles contacts, cartridge copy settings customizing copying instructions with computer without computer custom size paper loading
Index Basics Copying Internet printing Web Smoothing iron-on transfers loading setting recommendations Japanese VCCI Notice margins minimum settings messages, error Ink Low Paper Jam Paper Out Scanner Connection L N lights Power Status loading cards custom size paper envelopes greeting cards index cards iron-on transfers paper photo cards photo paper postcards specialty paper transparencies notices electronic emission ENERGY STAR European Community Directives Conformity FCC statement Industry Canada
Index Basics Copying Printing Scanning different colors smudged too dark troubleshooting wavy lines print settings printing booklets handouts instructions two-sided R removing cartridges replacing cartridges reverse order printing Troubleshooting Appendix Index S scan settings customizing Scanner Connection error scanning instructions to a file to an application to an e-mail to Text (OCR) to the clipboard setting recommendations cards custom size paper envelopes greeting cards index cards iron-on
Index Basics W Copying warranty statement Web Smoothing Internet printing Printing Scanning Troubleshooting Appendix Index www.lexmark.
