W850 User's Guide March 2012 Machine type(s): 4024 Model(s): 110 www.lexmark.
Contents 2 Contents Safety information.......................................................................................5 Learning about the printer...........................................................................7 Thank you for choosing this printer!.........................................................................................................7 Finding information about the printer....................................................................................................
Contents 3 Loading the multipurpose feeder............................................................................................................50 Loading letter‑ or A4‑size paper in the short‑edge orientation..............................................................53 Linking and unlinking trays......................................................................................................................54 Paper and specialty media guidelines.............................................
Contents 4 Using the Embedded Web Server.........................................................................................................134 Checking the virtual display...................................................................................................................134 Checking the device status....................................................................................................................135 Setting up e‑mail alerts............................................
Safety information 5 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 6 CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Learning about the printer 7 Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
Learning about the printer 8 What are you looking for? Find it here The latest supplemental information, updates, and technical support: Lexmark Support Web site—support.lexmark.com • • • • • • • Troubleshooting hints and tips Frequently asked questions Documentation Driver downloads Live chat support E‑mail support Telephone support Note: Select your region, and then select your product to view the appropriate support site.
Learning about the printer 9 5 4 1 2 3 1 460 mm (18.1 in.) 2 640 mm (25.2 in.) 3 460 mm (18.1 in.) 4 200 mm (7.9 in.) 5 1724 mm (67.9 in.
Learning about the printer 10 Configured model 1 2 8 3 7 6 4 5 1 Bridge unit assembly 2 Finisher 3 Printer control panel 4 Optional 500‑sheet trays (Tray 3 and Tray 4 or 2,000‑sheet dual input trays) 5 Standard 500‑sheet trays (Tray 1 and Tray 2) 6 Optional 2,000‑sheet high capacity feeder (Tray 5) 7 Multipurpose feeder 8 Duplex unit Understanding the printer control panel 1 9 Item 1 2 8 3 4 6 5 1 2 3 4 5 6 7 8 9 0 # 7 Description Menu button Opens the menu inde
Learning about the printer Item 11 Description 2 Back button Returns the display to the previous screen 3 Display Shows messages that communicate the status of the printer 4 Indicator light 5 • • • • Select button Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Solid red—Operator intervention is needed. • Opens a menu item and displays the available values or settings.
Minimizing your printer's environmental impact 12 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 13 To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings, and then click General Settings. 3 Click Timeouts.
Minimizing your printer's environmental impact 14 Choose To Off Use factory default settings. This setting supports the performance specifications for your printer. To select a Quiet Mode setting: 1 From the printer control panel, press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until General Settings appears, and then press 4 Press the arrow buttons until Quiet Mode appears, and then press 5 Select the setting you want, and then press . . .
Additional printer setup 15 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 16 Accessing the system board to install internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This task requires a flathead screwdriver.
Additional printer setup 17 1 3 1 Hard disk connector 2 Flash memory or firmware card connectors 3 Printer memory card connector 2 Installing a memory card CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well and unplug any cables going to the printer.
Additional printer setup 3 Open the memory card connector latches. 4 Align the notch on the memory card with the ridge on the connector. 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover.
Additional printer setup 19 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 20 Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover.
Additional printer setup 21 5 Push the internal print server or port interface card firmly into the card connector on the system board. 6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray. 7 Reinstall the system board.
Additional printer setup 3 Attach the ribbon cable to the hard disk. 4 Attach the mounting plate to the hard disk with the screws. 5 Press the ribbon cable connector into the hard disk connector on the system board.
Additional printer setup 23 6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. 7 Reinstall the system board. Replacing the access panel After you have installed options on the printer system board, follow these steps to reattach the access panel. Note: This operation requires a #2 Phillips screwdriver. 1 Align the tabs on the right side of the access panel with the slots on the printer.
Additional printer setup 24 3 Tighten the screws. 4 Plug the printer power cord back into a properly grounded electrical outlet, and then turn the printer on. Installing hardware options Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Additional printer setup 25 Installing optional trays The printer supports the following optional input sources: • • • • 2 Tray Module (two 500‑sheet trays) 2,000‑sheet dual input trays 2,000‑sheet high capacity feeder Duplex unit CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Additional printer setup 3 Align the printer with the tray, and then lower the printer into place. 4 Turn the printer back on. 5 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 29. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable.
Additional printer setup 27 USB port Ethernet port Verifying printer setup • Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again. • Print a network setup page to verify that your printer is correctly connected to the network.
Additional printer setup 28 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the up or down arrow button until Reports appears, and then press .
Additional printer setup 29 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a b c d Click . Click Control Panel. Click Hardware and Sound. Click Printers.
Additional printer setup 30 In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility. 3 Select the printer, and then from the Printers menu, choose Show Info. 4 From the pop‑up menu, choose Installable Options. 5 Add any installed hardware options, and then click Apply Changes. Setting up wireless printing Follow these instructions if your printer model is wireless.
Additional printer setup 31 Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. 1 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer on. 1 2 Make sure the printer and computer are fully on and ready.
Additional printer setup 32 6 Click Wireless Network Attach. 7 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the on‑screen instructions to complete the software installation. Note: Basic is the recommended path to choose. Choose Advanced only if you want to customize your installation.
Additional printer setup 33 1 2 Enter the printer information 1 Access the AirPort options. In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Network. c Click AirPort. In Mac OS X version 10.4 and earlier a From the Finder desktop, click Go > Applications. b From the Applications folder, double‑click Internet Connect. c From the toolbar, click AirPort.
Additional printer setup 34 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Network. c Click AirPort. In Mac OS X version 10.4 and earlier a From the Finder desktop, choose Go > Applications.
Additional printer setup 35 In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double‑click the Utilities folder. 3 Locate and double‑click Printer Setup Utility or Print Center. 4 From the Printer List, choose Add. 5 Select the printer from the list. 6 Click Add. b For AppleTalk printing: In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add.
Additional printer setup 36 3 Click Agree to agree to the License Agreement. 4 Select Suggested, and then click Next. Note: To configure the printer using a static IP address, IPv6, or scripts, select Custom and follow the on‑screen instructions. 5 Select Wired Network Attach, and then click Next. 6 Select the printer from the list of printers discovered on the network, and then click Finish.
Additional printer setup In Mac OS X version 10.4 and earlier 1 From the finder desktop, choose Go > Applications. 2 Double‑click Utilities. 3 Double‑click Printer Setup Utility or Print Center. 4 From the Printer List, click Add. 5 Select the printer from the list. 6 Click Add. • For AppleTalk printing: In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add. In Mac OS X version 10.
Additional printer setup 38 Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Additional printer setup 39 9 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network setup page you printed in step 1. 10 Click OK, and then click Close. For Mac users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Additional printer setup 40 i Select the printer from the list. j Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Additional printer setup 41 The serial parameters in the COM port must match the serial parameters you set in the printer. a Open the Device Manager: In Windows Vista 1 2 3 4 5 Click . Click Control Panel. Click System and Maintenance. Click System. Click Device Manager. In Windows XP 1 2 3 4 5 Click Start. Click Control Panel. Click Performance and Maintenance. Click System. From the Hardware tab, click Device Manager. In Windows 2000 1 2 3 4 b c d e Click Start. Click Settings > Control Panel.
Loading paper and specialty media 42 Loading paper and specialty media This section explains how to load the standard and optional 500- and 2,000-sheet trays and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the paper size and type 1 Make sure that the printer is on and Ready appears. 2 From the printer control panel, press .
Loading paper and specialty media 6 Press 7 Press 43 once, and then press the left or right arrow button until Exit Config Menu appears. . The printer performs its power‑on sequence, and then Ready appears. Configuring Universal paper settings The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.
Loading paper and specialty media 44 3 Press the up or down arrow button until Portrait Height appears, and then press 4 Press the up or down arrow button to change the paper height setting, and then press . . Submitting Selection appears, followed by the Universal Setup menu. Loading the standard or optional 500‑sheet trays The printer has two standard 500‑sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500‑sheet trays. All 500‑sheet trays support the same paper sizes and types.
Loading paper and specialty media 45 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the recommended print side faceup. Load the paper in either the long‑edge or short‑edge orientation as shown. Notes: • Load sizes larger than A4 in the short‑edge orientation. • Make sure the paper is below the max fill line located on the edge of the paper tray.
Loading paper and specialty media 46 Loading A5 or Statement paper sizes The printer trays cannot distinguish between A5‑ (148 x 210 mm) and Statement‑size (139.7 x 215.9 mm) paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or Statement‑size paper in the paper trays, but not both. Note: The multipurpose feeder does not use auto‑size sensing and can support both A5‑ and Statement‑size print jobs.
Loading paper and specialty media 6 Press the up or down arrow button until Sense Executive or Sense B5 appears, and then press to select the paper size. Submitting Selection appears, followed by the Size Sensing menu. 7 Press 8 Press once, and then press the up or down arrow button until Exit Config Menu appears . The printer performs its power‑on sequence, and then Ready appears.
Loading paper and specialty media 48 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load paper in the tray with the print side down. X MA • Place pre-punched paper with the holes toward the left side of the tray. • When loading letterhead, place the header toward the front of the tray. 5 Insert the tray.
Loading paper and specialty media 49 Loading the 2,000-sheet dual input trays The 2,000-sheet dual input drawer includes two trays: an 850-sheet tray and a 1,150-sheet tray. Although the trays are different in appearance, they require the same process for loading paper. 1 Pull the tray out. 2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 3 Flex the sheets back and forth to loosen them, and then fan them.
Loading paper and specialty media 50 4 Load paper in the tray with the print side up. Note: Make sure the paper is below the maximum fill line on the rear guide. Overloading may cause jams. 5 Insert the tray. Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes. It can be used for single-page or manual printing or as an additional tray.
Loading paper and specialty media 51 – Only the multipurpose feeder guide can support the minimum size. Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam. 1 Pull down the multipurpose feeder door. 2 Gently pull the extension until it is fully extended. 3 Adjust the width guides to the correct positions for the paper size being loaded.
Loading paper and specialty media 52 Paper Envelopes Transparencies Note: Avoid scratching or touching the print side. 5 Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load letter, A4, B5, Executive, and transparencies with the recommended print side facedown and the long edge of the paper entering the printer first.
Loading paper and specialty media 53 • Load envelopes with the flap side up. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 6 Adjust the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled.
Loading paper and specialty media 54 By default, the printer is set to recognize letter‑ or A4‑size paper loaded in the long‑edge orientation. If you want to load letter‑ or A4‑size paper in the short‑edge orientation, make sure you enable “Short Edge printing”. 1 Make sure the printer is off. 2 Press and hold and the right arrow button while turning the printer on. 3 Release the buttons when the screen with the clock animation appears.
Loading paper and specialty media 55 Linking exit bins The standard exit bin holds up to 500 sheets of 64–216 g/m2 (17–58 lb) paper, depending on the printer model. If you need additional output capacity, you can purchase other optional exit bins. Note: Not all exit bins support every paper size and type. Linking exit bins lets you create a single output source so the printer can automatically switch output to the next available exit bin. 1 Make sure the printer is on and Ready appears.
Loading paper and specialty media 56 8 Press the left or right arrow button until Custom Type or another custom name appears, and then press . Submitting selection appears, followed by Paper Menu. 9 Verify that the correct Paper Type is associated with the custom name. Note: Plain Paper is the factory default Paper Type associated with all Custom Type names and user‑defined custom names. a From the Paper menu, press the up or down arrow button until Custom Types appears, and then press .
Paper and specialty media guidelines 57 Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Paper and specialty media guidelines 58 Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Paper and specialty media guidelines 59 Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. • Store individual packages on a flat surface.
Paper and specialty media guidelines Paper size Dimensions Tabloid 279.4 x 431.8 mm (11 x 17 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) Executive3 184.2 x 266.7 mm (7.25 x 10.5 in.) Folio 215.9 x 330.2 mm (8.5 x 13 in.) Universal 182 x 431 mm (7.1 x 16.9 in.) to 139.7 x 297 mm (5.5 x 11.7 in.) 60 Standard 500‑sheet trays (Tray 1 Multipurpose feeder and Tray 2) Note: Turn size sensing off to 98.4 x 431.8 mm (3.8 x 17 in.) to support universal 89 x 297 mm (3.5 x 11.7 in.
Paper and specialty media guidelines 61 Optional input trays Paper size Dimensions Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high Duplex unit capacity feeder A4 210 x 297 mm (8.27 x 11.7 in.) A51 148 x 210 mm (5.83 x 8.27 in.) X X A62 105 x 148 mm (4.13 x 5.83 in.) X X A3 297 x 420 mm (11.7 x 16.5 in.) X X Statement1, 2 139.7 x 215.9 mm (5.5 x 8.5 in.) X X Oficio (México)2 215.9 x 340.4 mm (8.5 x 13.4 in.) X X JIS B53 182 x 257 mm (7.17 x 10.1 in.
Paper and specialty media guidelines 62 Paper size Dimensions Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high Duplex unit capacity feeder Universal 182 x 431 mm (7.1 x 16.9 in.) to 139.7 x 297 mm (5.5 x 11.7 in.) X X X 98.4 x 431.8 mm X (3.8 x 17 in.) to 89 x 297 mm (3.5 x 11.7 in.) for the multipurpose feeder only. X X 148 x 431.8 mm X (5.83 x 17 in.) to 140 x 297.2 mm (5.51 x 11.7 in.) for the duplex unit only. X 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.
Paper and specialty media guidelines Paper type Standard Multipurpose 500‑sheet trays tray (Tray 1 and Tray 2) 63 Optional 500‑sheet trays Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high capacity feeder Duplex unit Paper Card stock Transparencies X Paper Labels Bond Letterhead Envelopes X X X X X
Printing 64 Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 152 and “Storing paper” on page 59. Printing a document 1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 2 Send the print job: For Windows users a With a document open, click File > Print.
Printing 65 Source or process Print side Standard 500‑sheet trays Preprinted letterhead design is placed faceup. Optional 500‑sheet trays Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high capacity feeder Preprinted letterhead design is placed facedown. Multipurpose tray (simplex printing) Preprinted letterhead design is placed facedown. Duplex (two‑sided) printing from trays Preprinted letterhead design is placed facedown.
Printing 66 High capacity feeder Short‑edge orientation without finisher Long‑edge orientation with finisher Simplex (one-sided) printing Simplex (one-sided) printing C AB C Duplex (two-sided) printing AB C AB Duplex (two-sided) printing Multipurpose tray Simplex (one-sided) printing Duplex (two-sided) printing Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities.
Printing 67 • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com.
Printing 68 • Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.
Printing 69 Job type Description Repeat When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.
Printing 70 For Macintosh users 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop‑up menu, choose Job Routing. 3 Select your job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential job, also enter a four‑digit PIN. 4 Click OK or Print, and then go to the printer to release the job.
Printing 71 • Flash drives must support the FAT (File Allocation Tables) system. Flash drives formatted with NTFS (New Technology File System) or any other file system are not supported. • Before printing an encrypted .pdf file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Make sure the printer is on and Ready appears. 2 Insert a flash drive into the front USB port.
Printing 72 Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the up or down arrow button until Reports appears, and then press . 4 Press the up or down arrow button until Print Fonts appears, and then press 5 Press the up or down arrow button until Fonts, and then press . appears next to PCL Fonts, PostScript Fonts, or PPDS .
Printing 73 Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing, and Cancel a job appears on the first line of the display: 1 Press the up or down arrow button until Cancel appears. A list of jobs appears. 2 Press the up or down arrow button until appears next to the job you want to cancel, and then press Note: Once a print job is sent, to easily cancel a job, press . The Stopped screen appears.
Printing 74 For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double‑click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. In Mac OS X version 10.4 and earlier: 1 From the Go menu, choose Applications. 2 Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility. 3 Double‑click the printer icon.
Printing 75 Standard bin • The paper capacity is 300 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher Bin 1 • The paper capacity is 500 sheets of A4/Letter and 300 sheets of A3/Ledger. • Envelopes, A5, A6, and Statement are not supported in this bin. • Finishing options are not supported in this bin. Finisher Bin 2 The paper capacity is 3,000 sheets when the standard finisher is installed.
Printing 76 Size Two‑hole punch* Three‑ or Four‑hole punch Offset Single staple Statement X X X X Universal X X Envelopes (any size) X X X X Dual staple Tabloid Oficio X X * For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3‑hole punch and 10 in. (254 mm) for a 4‑hole punch.
Understanding printer menus 77 Understanding printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network3 Configure MP Network Setup Page1 Standard USB Substitute Size Profiles List Parallel Paper Texture NetWare Setup Page SMTP Setup Paper Loading Print Fonts Custom Types Print Directory2 Universal Setup Asset Report Bin Setup Print Demo Security Settings Help Miscellaneous Secur
Understanding printer menus 78 Paper menu Default Source menu Menu item Description Default Source Tray MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the Default Source setting for the duration of the print job.
Understanding printer menus 79 Menu item Description Tray Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in each tray MP Feeder Size A4 A3 Tabloid JIS B4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder Notes: • Plain Pap
Understanding printer menus 80 Menu item Description MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in the multipurpose feeder Manual Paper Size A4 A3 Tabloid JIS B4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Notes: • From the Paper menu, Confi
Understanding printer menus 81 Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper being manually loaded Manual Envelope Size 7 3/4 Envelope 10 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Manual Envelope Type Envelope Rough Envelope Custom Type Specifies the type of envelope being
Understanding printer menus 82 Substitute Size menu Menu item Description Substitute Size All Listed Off Statement/A5 Letter/A4 11 x 17/A3 Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available substitutions are allowed. • The Off setting indicates no size substitutions are allowed. • Setting a substitution lets the job print without a Change Paper message appearing.
Understanding printer menus 83 Menu item Description Rough Envelope Texture Smooth Normal Rough Specifies the relative texture of the rough envelopes loaded in a specific tray Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Colored Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray
Understanding printer menus 84 Paper Loading menu Menu item Description Card Stock Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Recycled Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Labels Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Labels as the paper type Bond Loading Duplex Off Determines whether 2‑sided printi
Understanding printer menus 85 Menu item Description Custom Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh.
Understanding printer menus 86 Menu item Description Units of Measure Inches Millimeters Identifies the units of measure Portrait Width 3–17 inches 76–432 mm Sets the portrait width Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 11.69 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments.
Understanding printer menus 87 Menu Item Description Configure Bins Mailbox Link Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the factory default setting. • Bins assigned the same name are automatically linked unless Link Optional is selected. • The Mailbox setting treats each bin as a separate mailbox. • The Link setting links together all available output bins.
Understanding printer menus 88 Menu item Description Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers. Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This menu item is available when more than one network option is installed.
Understanding printer menus 89 Standard Network or Network menus Note: Only active ports appear in this menu; all inactive ports are omitted. Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data.
Understanding printer menus 90 Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing. This menu appears only if a formatted disk is installed. Notes: • Off is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is installed and is not defective. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port.
Understanding printer menus 91 Menu item Description Print Setup Page Prints a report containing information about the current network setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings.
Understanding printer menus 92 Menu item Description Activate On Off Activates TCP/IP View Hostname Lets you view the current TCP/IP hostname Note: On is the factory default setting. Note: This can be changed only from the Embedded Web Server. IP Address Lets you view or change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Understanding printer menus 93 Menu item Description Enable IPv6 On Off Enables IPv6 in the printer Auto Configuration On Off Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router View Hostname Lets you view the current setting View Address Note: These settings can be changed only from the Embedded Web Server. Note: On is the factory default setting. Note: On is the factory default setting.
Understanding printer menus 94 AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > AppleTalk Menu item Description Activate Yes No Activates AppleTalk support View Name Shows the assigned AppleTalk name Note: Yes is the factory default setting. Note: The name can be changed only from the Embedded Web Server.
Understanding printer menus 95 Menu item Description NSQ/GSQ Mode Yes No Specifies the NSQ/GSQ Mode setting Note: Yes is the factory default setting. LexLink menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > LexLink menu Menu item Description Activate On Off Activates LexLink support View Nickname Lets you view the assigned LexLink nickname Note: Off is the factory default setting.
Understanding printer menus 96 Menu item Description NPA Mode Auto Off Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 97 Menu item Description Primary SMTP Gateway Specifies SMTP server port information Primary SMTP Gateway Port Note: 25 is the default SMTP gateway port. Range is 1‑65536. Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specifies the amount of time in seconds before the server stops trying to send the e‑mail Note: 30 seconds is the factory default setting.
Understanding printer menus 98 Security menu Miscellaneous menu Menu item Description Login Restriction Login failures Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out 1-10 (3 attempts) Failure time frame 1-60 (5 minutes) Lockout time 1-60 (5 minutes) Panel Login Timeout Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. 3 attempts is the factory default setting.
Understanding printer menus 99 Disk Wiping menu Menu item Description Automatic Wiping Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Automatic Wiping marks all disk space used by a previous job and does not permit the file system to reuse this space until it has been sanitized.
Understanding printer menus 100 Menu item Description Manual Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it. Notes: • “Single pass” is the factory default setting.
Understanding printer menus 101 Set Date/Time menu Menu item Description View Date/Time Lets you view the current date and time settings for the printer Set Date/Time Note: Date/Time is set in YYYY-MM-DD HH:MM format. Time Zone Note: GMT is the factory default setting. Observe DST On Off Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
Understanding printer menus 102 Menu item Description Run Initial setup Yes No Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No. Paper Sizes US Metric Specifies the printer factory default measurements. The default is determined by the country/region selection in the initial setup wizard.
Understanding printer menus 103 Menu item Description Timeouts Power Saver 1–240 min Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes: • 30 minutes is the factory default setting. • Lower settings conserve more energy, but may require longer warm‑up times. • Select the lowest setting if the printer shares an electrical circuit with room lighting or you notice lights flickering in the room.
Understanding printer menus 104 Menu item Description Print Recovery Page Protect Off On Lets the printer successfully print a page that may not have printed otherwise Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints.
Understanding printer menus 105 Menu item Description Job Waiting On Off Specifies that print jobs be removed from the print queue if they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print normally. When the missing information and/or options are obtained, the stored jobs print. Notes: • Off is the factory default setting. • This menu appears only if a non-Read Only printer hard disk is installed.
Understanding printer menus 106 Menu item Description Job Accounting On Off Specifies whether the printer stores statistical information about the most recent print jobs on the hard disk Notes: • Off is the factory default setting. Off means the printer does not store job statistics. • The statistics include a record of print errors, the print time, the job size in bytes, the requested paper size and type, the total number of printed pages, and the total number of copies requested.
Understanding printer menus 107 Finishing menu Menu item Description Sides (Duplex) 1 sided 2 sided Specifies whether duplex (2‑sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • To set 2‑sided printing from the software program: for Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup; for Macintosh users, choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus.
Understanding printer menus 108 Menu item Description Separator Source Tray Manual Feeder Specifies the paper source for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multi‑Purpose Feeder to appear as a menu setting.
Understanding printer menus 109 Menu item Description Hole Punch Mode 2, 3 2, 4 Specifies the number of hole punches in print jobs Notes: • This menu item is available only when a finisher with Hole Punch is installed. • The values of 2 and 3 are displayed only when the 3 Hole Finisher, that can also be used for 2 holes, is installed. • The 3 hole finisher allows the user to select 2 or 3 hole punch. • The 4 hole finisher allows the user to select 2 or 4 hole punch.
Understanding printer menus 110 Menu item Description Enhance Fine Lines On Off Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Understanding printer menus 111 Menu item Description Delete Downloads on Disk Delete Now Do Not Delete Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Note: Delete Now is the default setting.
Understanding printer menus 112 PDF menu Menu item Description Scale to Fit Yes No Scales page content to fit the selected paper size Annotations Do Not Print Print Prints annotations in a PDF Note: No is the factory default setting. Note: Do Not Print is the factory default setting.
Understanding printer menus 113 Menu item Description Font Name Identifies a specific font and the option where it is stored Notes: • Courier 10 is the factory default setting. • The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for download. Symbol Set 10U PC‑8 12U PC‑850 Specifies the symbol set for each font name Notes: • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting.
Understanding printer menus 114 Menu item Description PCL Emulation Settings A4 Width 198 mm 203 mm Sets the printer to print on A4‑size paper Notes: • 198 mm is the factory default setting. • The 203‑mm setting sets the width of the page to allow the printing of eighty 10‑pitch characters.
Understanding printer menus 115 Menu item Description Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Description Sets the default font for HTML documents Intl CG Times Intl Courier Notes: Intl Univers •
Understanding printer menus 116 Menu item Description Orientation Portrait Landscape Sets the page orientation for HTML documents Margin Size 8–255 mm Sets the page margin for HTML documents Note: Portrait is the factory default setting. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Understanding printer menus 117 Flash Drive menu Menu item Description Copies 1–999 Specifies a default number of copies for each print job Paper Source Tray MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Sides (Duplex) 2 sided 1 sided Controls whether the job prints on one side or both sides of the paper Staple Off Auto Front Back Dual Speci
Understanding printer menus 118 Menu item Description Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes: • Long Edge is the factory default setting. • Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages.
Understanding printer menus 119 Menu item Description Separator Sheets None Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • None is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On. If Collation is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.
Understanding printer menus 120 Menu item Description Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guide Provides instructions for safely moving the printer Supplies Guide Provides part numbers for ordering supplies
Maintaining the printer 121 Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin.
Maintaining the printer 122 Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press the up or down arrow button until Status/Supplies appears, and then press . 3 Press the up or down arrow button until View supplies appears, and then press .
Maintaining the printer 123 When 88 Replace Cartridge appears, you must replace the cartridge. Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely low print coverage (less than 1.25%) for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion of toner. Ordering a photoconductor kit When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor kit.
Maintaining the printer 124 Replacing supplies Replacing the toner cartridge When 88 Cartridge low, 88.yy Replace cartridge, or 88 Replace cartridge to continue appears, or when print becomes faded: 1 Turn the printer off. 2 Open the front door. 3 Grasp the handle and pull out the cartridge. 4 Unpack a new cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time.
Maintaining the printer 125 5 Firmly shake the cartridge side-to-side several times to redistribute the toner. 6 Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 7 Close the front door.
Maintaining the printer 126 Replacing the photoconductor You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies. To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor has reached a maximum of 60,000 pages. The printer automatically notifies you before the photoconductor reaches this point.
Maintaining the printer 3 Lower Side Door A. 4 Pull the photoconductor out of the printer. Place the photoconductor on a flat, clean surface. 5 Unpack the new photoconductor.
Maintaining the printer 6 Align and insert the end of the photoconductor. 7 Remove the tape from the top of the photoconductor. 8 Push the photoconductor as far as it will go. The photoconductor clicks into place when correctly installed.
Maintaining the printer 129 9 Close Side Door A. 10 Close the front door. Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely.
Maintaining the printer Follow these guidelines to avoid personal injury or printer damage: • • • • Use at least four people or a properly rated mechanical handling system to lift the printer. Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. Disconnect all cords and cables from the printer before moving it. Remove all printer options before moving the printer.
Maintaining the printer 3 Place the tray into the printer. 4 Remove the cable cover.
Maintaining the printer 5 Disconnect the optional drawer connector. 6 Attach the cable cover. 7 Lift the printer off the trays.
Maintaining the printer 133 Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements.
Administrative support 134 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Administrative support 135 Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Administrative support 136 Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings. For more information, see “Printing a menu settings page” on page 27. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default setting.
Troubleshooting 137 Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working.
Troubleshooting 138 Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper Changed, Continue appears, and then press .
Troubleshooting 139 Change to load You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper Changed, Continue appears, and then press .
Troubleshooting 140 Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper Changed, Continue appears, and then press .
Troubleshooting 141 Try one or more of the following: • Move the guides in the tray to the correct positions for the paper size loaded. Note: To learn how to adjust the paper guides, press the up or down arrow button until Show Me appears, and . then press • Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting.
Troubleshooting 142 Insert the hole punch box Insert the hole punch box into the finisher. Wait for the message to clear. Note: To learn how to insert the hole punch box, press the up or down arrow button until Show Me appears, and then press . Load with Try one or more of the following: • Load the specified paper into the specified source to clear the message and continue printing. • Cancel the print job.
Troubleshooting 143 Load Manual Feeder with Try one or more of the following: • Load the multipurpose feeder with the correct paper type and size. • Ignore the request and print on paper that is already being used in one of the trays. Press the up or down arrow button until Automatically select paper appears, and then press . If the printer finds a tray that has paper of the correct type, it uses the paper from that tray.
Troubleshooting 144 Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Remove paper from bin Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then press the up or down arrow button until Continue appears, and then press . Remove paper from all bins Output bins have reached their capacity.
Troubleshooting 145 32 Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the up or down arrow button until Continue appears, and then press to clear the message and print the job using a different paper tray. • Check tray length and width guides and make sure the paper is properly loaded in the tray.
Troubleshooting 146 37 Insufficient memory to collate job Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press .
Troubleshooting 147 39 Complex page, some data may not have printed Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to clear the message and continue printing. • Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press . • Install additional printer memory.
Troubleshooting 148 53 Unformatted flash detected Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option error is the number of the serial option.
Troubleshooting 149 56 Parallel port disabled is the number of the parallel port. Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port disabled is the number of the serial port.
Troubleshooting 150 57 Configuration change, some held jobs were not restored Since the time the jobs were stored on the printer hard disk, something changed in the printer to invalidate the held jobs. Possible changes include: • • • • The printer firmware was updated. Paper input, output, or duplex options needed for the print job were removed. The print job was created using data from a device in the USB port, and the device is no longer in the port.
Troubleshooting 151 62 Disk full Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. 63 Unformatted disk Try one or more of the following: • Press the up or down arrow button until Format Disk appears, and then press to clear the message and continue printing. • Format the disk.
Troubleshooting 152 88.yy Replace cartridge The toner cartridge is exhausted. 1 Replace the toner cartridge. 2 Press the up or down arrow button until Continue appears, and then press to clear the message. 88 Replace cartridge to continue Replace the toner cartridge. 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.
Troubleshooting 153 • Flex, fan, and straighten paper before loading it. • • • • Do not use paper that has been cut or trimmed by hand. Do not mix paper sizes, weights, or types in the same stack. Make sure all sizes and types are set correctly in the printer control panel menus. Store paper per the manufacturer's recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display.
Troubleshooting 154 F H G K J Jam numbers What to do 200–202 Open Door A, and then remove the jam. 203 Open Doors A and E, and then remove any jams. 230 Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams. 231 Lower the duplex unit (Door D), and then remove the jam. Open Door A, and then remove the jam. 24x Open each tray, and then remove any jams. 250 280–281 1 2 3 4 Remove all media from the multipurpose feeder. Flex and stack the media.
Troubleshooting 155 200–201 paper jams 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A.
Troubleshooting 156 202 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A.
Troubleshooting 203, 230–231 paper jams 203 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Open Door E by pushing the release latch and lowering the door.
Troubleshooting 3 Pull the jam up. 4 Close Door E. 5 Close Door A. 230 paper jam 1 Open Door D.
Troubleshooting 2 Remove the jam. 3 Close Door D. 4 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Troubleshooting 5 Open Door E by pushing the release latch and lowering the door. 6 Pull the jam up. 7 Close Door E. 8 Close Door A.
Troubleshooting 231 paper jam 1 Open Door D. 2 Remove the jam. 3 Close Door D.
Troubleshooting 162 4 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 5 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 6 Close Door A.
Troubleshooting 24x paper jam Jam in Tray 1 1 Remove Tray 1 from the printer. 2 Remove the jam. 3 Insert Tray 1.
Troubleshooting Jam in the optional tray 1 Pull the tray out. 2 Remove the jam. 3 Insert the tray.
Troubleshooting 165 Clearing jam in Door A 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A.
Troubleshooting Clearing jam in Door B 1 Open Door B. 2 Pull the jam up and toward you. 3 Close Door B.
Troubleshooting 241 paper jam 1 Open Door C. 2 Pull the jam up and toward you. Note: Make sure all paper fragments are removed. 3 Close Door C.
Troubleshooting 168 4 Open Tray 1, and then remove any crumpled paper from the tray. 5 Insert Tray 1. 250 paper jam 1 Remove the paper from the multipurpose feeder. 2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Load the paper into the multipurpose feeder. 4 Adjust the paper guide to rest lightly against the edge of the paper.
Troubleshooting 169 280–282 paper jams 280‑281 paper jams 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A.
Troubleshooting 4 Open Door F. 5 Remove the jam. 6 Close Door F. 282 paper jam 1 Open Door F.
Troubleshooting 2 Remove the jam. 3 Close Door F. 283, 289 staple jams 283 paper jam 1 Lift Door H. 2 Remove the jam. 3 Close Door H.
Troubleshooting 289 staple error 1 Open Door G. 2 Hold the lever on the staple cartridge holder, and move the holder to the right. 3 Firmly pull the colored tab to remove the staple cartridge. 4 Use the metal tab to lift the staple guard, and then pull out the sheet of staples.
Troubleshooting 173 Discard the entire sheet. 5 Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed at the entrance. 6 Press down on the staple guard until it snaps securely into place.
Troubleshooting 7 Push the cartridge holder firmly into the stapler until the holder clicks into place. 8 Close Door G. Priming Stapler appears. Priming ensures the stapler is functioning properly. 28x paper jam 284 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F.
Troubleshooting 4 Open Door G. 5 Remove the jam. 6 Close Door G. 7 Lift Door H. 8 Remove the jam. 9 Close Door H.
Troubleshooting 285–286 paper jams 1 Lift Door H. 2 Remove the jam. 3 Close Door H. 287–288 paper jams 1 Open Door F.
Troubleshooting 2 Remove the jam. 3 Close Door F. 4 Open Door G. 5 Remove the jam. 6 Close Door G. Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Printer control panel display is blank or displays only diamonds The printer self test failed.
Troubleshooting 178 Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, see “Printing from a flash drive” on page 70. Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print.
Troubleshooting 179 Confidential and other held jobs do not print These are possible solutions. Try one or more of the following: PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Troubleshooting 180 Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked.
Troubleshooting 181 3 Press the up or down arrow button until General Settings appears, and then press 4 Press the up or down arrow button until Timeouts appears, and then press . . 5 Press the up or down arrow button until Print Timeout appears, and then press 6 Press the up or down arrow button until the value you want appears, and then press . . Solving option problems Settings chosen from the software program or application can change or override settings chosen from the printer control panel.
Troubleshooting 182 Paper trays These are possible solutions. Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on.
Troubleshooting 183 Memory card Make sure the memory card is securely connected to the printer system board. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions.
Troubleshooting 184 MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing, click Additional on the Software and Documentation CD, and then select the Networking Guide link under Publications on this CD. Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and specialty media.
Troubleshooting 185 5 Press the up or down arrow button until Jam Recovery appears, and then press 6 Press the up or down arrow button until On or Auto appears, and then press . . Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 From the printer control panel, press and hold and the right arrow button while turning the printer on.
Troubleshooting 186 If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images Try one or more of the following: CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting.
Troubleshooting Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. Incorrect margins ABC DEF These are possible solutions.
Troubleshooting Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
Troubleshooting THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Print is too dark ABC DEF These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.
Troubleshooting Print is too light ABC DEF These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop‑up menus.
Troubleshooting 191 Repeating defects These are possible solutions. Try one or more of the following: Replace the transfer roller if the defects occur every: 58.7 mm (2.31 in.) Replace the photoconductor if the defects occur every: 44 mm (1.73 in.) Replace the fuser if the defects occur every: • 78.5 mm (3.09 in.) • 94.2 mm (3.71 in.) Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
Troubleshooting 192 CHECK THE PAPER TYPE • • • • Try a different type of paper. Use only the recommended transparencies. Ensure that the Paper Type setting matches what is loaded in the tray or feeder. Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder. ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
Troubleshooting THERE IS TONER IN THE PAPER PATH Contact Customer Support. Streaked vertical lines These are possible solutions. Try one or more of the following: THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
Troubleshooting 194 THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off ABC DEF These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting.
Troubleshooting 195 THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting.
Notices 196 Notices Product information Product name: W850 Machine type: 4024 Model(s): 110 Edition notice March 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 197 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
Notices 198 Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Notices 199 1-meter average sound pressure, dBA Printing 55 dBA Ready 28 dBA Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature 15–32° C (60–90° F) Shipping temperature ‑40–60° C (‑40–140° F) Storage temperature 1–60° C (34–140° F) Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union.
Notices 200 Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
Notices 201 Laser advisory label A laser notice label may be affixed to this printer as shown: European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.
Notices 202 CCC EMC notice BSMI notice 15.6C° – 32.2C° ‑40.0C° – 60.
Notices 203 Notice to users in Brazil Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial, mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario. (Res.ANATEL 282/2001). Industry Canada (Canada) This device complies with Industry Canada specification RSS-210.
Notices 204 Taiwan NCC RF notice statement India emissions notice This device uses very low power low range RF communication that has been tested and found not to cause any interference whatsoever. The manufacturer is not responsible in case of any disputes arising out of requirement of permissions from any local authority, regulatory bodies or any organization, required by the end-user to install and operate this product at his premises.
Notices 205 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Česky Společnost Lexmark International, Inc.
Notices Português 206 A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE. Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
Notices 207 Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances. Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).
Notices 208 This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.
Notices 209 in any way for the hosting, performance, operation, maintenance, or content of, such software applications and/or internet web pages. 3 LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY).
Notices 7 8 9 10 11 12 13 14 15 16 17 18 19 210 assign the Software Program except to the extent provided in this License Agreement, and any attempt to do so shall be void. UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the original Software Program that formed the basis for your upgrade eligibility.
Notices 211 Program or any other subject matter covered by this License Agreement (except to the extent such extraneous terms do not conflict with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
Index 212 Index Numerics 1,150‑‑sheet tray loading 49 1565 Emulation error, load emulation option 152 2,000‑sheet dual input trays installing 25 loading 49 2,000‑sheet high capacity feeder installing 25 2000‑sheet high capacity feeder loading 47 30 Invalid refill, change cartridge 144 31.
Index configurations printer 9 Configure MP menu 81 configuring port settings 38 conservation settings Quiet Mode 13 conserving supplies 121 contacting Customer Support 195 control panel, printer 10 Custom Type changing name 56 Custom Types menu 85 D Default Source menu 78 directory list printing 72 Disk Corrupted 141 Disk Wiping menu 99 display troubleshooting display is blank 177 display shows only diamonds 177 display, printer control panel 10 documents, printing from Macintosh 64 from Windows 64 d
Index loading, multipurpose tray 64 loading, trays 64 tips 64 letterhead, printing on for Macintosh users 64 for Windows users 64 letter‑size paper loading 53 LexLink menu 95 linking exit bins 55 linking trays 54 Load with 142 Load with 142 Load with 142 Load with 142 Load Manual Feeder with 143 Load Manual Feeder with 142 Load Manual Feeder with 143 Load Manual
Index setting size 42 setting type 42 Statement 46 storing 59 unacceptable 58 Universal Paper Size 85 Universal size setting 43 paper and specialty media, loading paper size, detecting 42 paper feed troubleshooting message remains after jam is cleared 184 page that jammed does not reprint 184 paper jams avoiding 152 paper jams, clearing 200–201 155 202 156 203 157 230 157 231 157 241 163 24x 163 250 168 280–281 169 282 169 283 171 284 174 285–286 174 287–288 174 Paper Loading menu 84 paper size, detecting
Index 58 Too many flash options installed 150 61 Defective disk 150 62 Disk full 151 63 Unformatted disk 151 80 Routine maintenance needed 151 84 Insert photoconductor 151 84 Photoconductor abnormal 151 84 Photoconductor low 151 84 Replace photoconductor 151 88 Cartridge low 124, 151 88 Replace cartridge to continue 124, 152 88.
Index shipping the printer 133 SMTP Setup menu 96 Standard Network menu 89 standard tray loading 44 Standard USB menu 95 staple cartridges ordering 123 staple jam 289 staple error 171 status of supplies, checking 122 storing paper 59 supplies 121 Substitute Size menu 82 supplies conserving 121 status of 122 storing 121 supplies, ordering 122 maintenance kit 123 photoconductor kit 123 staple cartridges 123 toner cartridges 122 system board accessing 16 T TCP/IP menu 91 telecommunication notices 202 tips ca
