Pro4000 Series Quick Reference Guide October 2012 www.lexmark.
Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills. Go to www.lexmark.com/recycle. Follow instructions to request postage-paid bags. Bags usually arrive within 7–10 days.
Contents Contents 3 Copying.........................................................................................26 Important safety information.........................................................2 Tips for copying..................................................................................................................26 About your printer..........................................................................5 Making a two‑sided (duplex) copy automatically..........................
Contents What is Wi‑Fi Protected Setup?.........................................................................................44 Configuring Wi‑Fi Protected Setup manually.....................................................................44 Using the Embedded Web Server..................................................46 Accessing the Embedded Web Server................................................................................46 Understanding the home page........................................
About your printer 5 Conserving paper About your printer • Print more than one page image on one side of the paper. The Pages per Sheet feature allows you Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing.
About your printer Printer features Depending on the model, your printer comes with features that will help you manage and accomplish printing and imaging tasks: 6 Setting up the printer 1 Unpack the printer. • Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure wireless or Ethernet network, as well as share the printer among multiple computers. • Intuitive touch screen—Use the full‑featured color touch screen for fast, easy access to all the printer menus.
About your printer With a CD or DVD drive (Windows/Macintosh) 7 Without a CD or DVD drive or for Linux 4 If necessary, insert the correct language overlay until it clicks into place. Download the printer driver from www.lexmark.com. Note: If the installation dialog does not appear after a minute, then see “Installation screen did not appear during installation” on page 50. 3 Remove tape and packing material from all areas of the printer. 5 Pull the paper tray completely out of the printer.
About your printer 8 6 Move the paper guides to the sides. 1 9 Adjust the paper guides to rest against the left, right, and bottom edges of the paper. 2 1 1 2 1 2 7 For legal‑size paper, extend the paper tray. 1 2 3 2 8 Load paper with the printable side facedown. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams.
About your printer 10 Insert the paper tray. 9 12 Make sure the printer is on. Note: It may take a while before the first screen appears on the printer control panel. 13 Using the printer control panel, press the up or down arrow button until the language you want is highlighted on the display, and then press 11 Connect the power cord only. Note: Do not attach the USB cable yet.
About your printer 10 15 Set the country or region, and then press OK 18 Set the time zone, and then press . OK . Time Zone Country/Region United States (UTC-05:00) Eastern Time (USA/Ca... Albania (UTC-06:00) Central Time (USA/Ca... Algeria (UTC-07:00) Mountain Time (USA/C... Please choose a country or region and press OK Please choose a time zone and press OK 16 Using the keypad on the printer control panel, set the date.
About your printer 11 24 Remove all packing material. • To add a space, press the number 0. Fax Name Enter Fax Name and press OK 22 Configure other advanced fax settings later in the software installation. Lexmark Pro4000 Series Installation 25 Insert each ink cartridge until it clicks into place. Configure Advanced Features You can now print, but there are additional steps required to access all the features of your device.
About your printer 12 Behind the ink cartridge access door, you will find the customer support label, which contains the ink cartridge information, model number, product Web site, and customer support number. Understanding the parts of the printer 1 Note: Do not open the ink cartridge access door during the 12‑minute printhead preparation. 2 27 Fully extend the exit bin and flip out the bin extender.
About your printer 7 8 13 Use the To Paper tray (Tray 1) Load paper. Second paper tray (Tray 2) Use the 16 Exit bin Hold paper as it exits. Note: Remove the sticker to access the port. 17 Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.
About your printer 14 Using the printer control panel 2 1 Use 3 4 To 6 Back • Return to the previous screen. • Exit from one menu level to a higher one. 7 Select • Select menu options. • Save settings. 5 OK 12 7 Use 1 Power 10 • Turn the printer on and off. • Switch to Sleep mode. and hold Display Note: The display is turned off in Sleep mode. 9 to switch to Sleep mode. Press for three seconds to turn off the printer.
About your printer 11 15 Use To Address Book Access fax numbers from a saved list of numbers. Using memory cards and flash drives Supported memory cards and file types 12 Color Switch to color mode. 13 Black Switch to black‑and‑white mode. 14 Start Start a job, depending on which mode is selected. 15 16 17 Cancel • Cancel a print, copy, scan, or fax job in progress. • Clear current settings or error messages, and return to previous settings.
About your printer 16 Notes: Inserting a memory card Inserting a flash drive • If the printer does not recognize the memory device, then remove and reinsert it. • The printer reads only one memory device at a time. FL Notes: • Insert the card with the brand name label facing up. • Make sure any arrows on the card point toward the printer. AS HD R IV E Notes: • The flash drive uses the same port that is used for a PictBridge camera cable.
Ordering and replacing supplies Ordering and replacing supplies 17 2 Open the ink cartridge access door. Ordering ink cartridges SD/MS/xD /MMC Order the cartridges that are designed for use in your region. • Region 1: For the United States, Canada, and Latin America, use 200, 200XL, or 200XLA cartridges. • Region 2: For the European Union (EU), the European Economic Area (EEA), and Switzerland, use 210, 210XL, or 200XLA cartridges.
Ordering and replacing supplies 18 5 Close the ink cartridge access door. 3 Press the up or down arrow button to scroll to a cleaning option, and then press OK . Wait until the printer is ready. Notes: • If Align Printer appears on the printer display, then touch Continue or press OK , depending on your printer model. • Do not remove the alignment page until printing is finished.
Using the printer software Using the printer software Supported operating systems The printer software requires up to 500MB of free disk space.
Using the printer software 20 Using the Windows printer software Use the To Printing Preferences When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.
Using the printer software 21 Notes: • Your printer may not come with these applications, depending on the features of the printer that you purchased or the installation type (standard or custom) chosen when you installed the printer. • To take advantage of the full features of your printer, select the custom install option during installation, and then select all packages listed. Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder.
Printing 22 For photos, brochures, business cards, iron‑on transfers, window clings, and other specialty print jobs Printing Recommended paper brands Paper and specialty media One‑sided or two‑sided printing Recommended paper Set paper type to Photo One‑sided Lexmark PerfectFinishTM Photo Lexmark PerfectFinish Photo Lexmark Photo Lexmark Photo Inkjet matte brochure papers for light‑ or moderate‑coverage printing: Inkjet Matte Brochure For e‑mails, received faxes, internal documents, and simi
Printing Printing a document 23 6 Click OK to close any printer software dialogs. 7 Click OK or Print. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup.
Printing 24 3 Click OK. 3 Use the up or down arrow button to select a photo printing option, and then press OK . • Select and Print allows you to choose a layout, the number of photos per page, paper 4 From the menu bar, choose File > Print. settings, photo size, photo quality, and to sharpen the quality of graphics. 5 From the Printer pop‑up menu, choose your printer.
Printing c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Cancel the print job: • If you want to cancel a particular print job, then right‑click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users 1 Click the printer icon on the Dock. The print queue dialog appears. 2 Select the print job you want to cancel, and then delete it.
Copying 26 Making copies Copying 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. ADF Scanner glass 3 From the printer control panel, navigate to: > Copy > OK > Copies 4 Press the left or right arrow button to select the number of copies. 5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then press the left or right arrow button to scroll to the setting you want.
Copying 27 Notes: • If you want to specify the page orientation and layout of the original document and the copy, then press the arrow buttons to scroll to Advanced. Press OK every time you make a selection, and then press until you reach the Copy menu. • For long-edge binding, pages are bound along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
Scanning 28 Scanning to a local computer Scanning 1 Load the original document faceup into the ADF or facedown on the scanner glass. 2 From the printer control panel, navigate to: ADF Scanner glass > Scan > OK > Computer > USB‑Connected Computer > OK The USB‑connected computer will receive the scan by default. Note: Make sure the scan software is installed on the destination computer.
Scanning 29 3 Navigate to either of the following: • Settings > Scan‑to‑Network Folder Setup • Settings > Manage Shortcuts > Add New Shortcut > Scan to Network In Windows 7 or earlier 4 Enter the necessary information, and then click Add. Note: To avoid unsaved changes to your settings, make sure the network folder shortcut name is different from that of your folder name. Scanning starts and the scan progress dialog appears.
Scanning 30 In Windows 7 or earlier or Start. a Click b Click All Programs or Programs, and then select the printer program folder from the list. c Navigate to: Printer Home > select your printer > Scan > PDF Scanning starts and the scan progress dialog appears. 3 Save the document as a PDF. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Finder, select Applications, and then launch the application you want to use.
E-mailing 31 Apps list > Printer Home > select your printer > Settings > Set up the printer to e‑mail E-mailing In Windows 7 or earlier You can use your printer to send e-mail to one or more recipients without using a computer provided you have set up the scan to e-mail task through shortcuts. For more information, see the section on shortcuts in the Quick Reference Guide.
Setting up the printer to fax Setting up the printer to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Setting up the printer to fax 33 Connected to different wall jacks Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service 02 PHONE LINE To connect: Connect the cable from the wall jack to the port of the printer. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine.
Setting up the printer to fax When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax.
Setting up the printer to fax 35 To connect: Scenario 4: Digital telephone service through a cable provider 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
Setting up the printer to fax 36 • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter. Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.
Setting up the printer to fax 37 Connecting the printer to a non‑RJ‑11 wall jack Notes: • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region. If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer.
Setting up the printer to fax 38 France Netherlands Switzerland Connecting the printer to a wall jack in Germany Finland Norway United Kingdom The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug port of the printer. It is necessary for the proper functioning of the devices on the from the telephone line.
Setting up the printer to fax 39 Connect the printer to any of the N ports. If you hear a dial tone, then the telephone line and the wall jack are working. Make sure the printer is properly connected to the telephone line 1 While the printer is connected to a telephone line through the an analog telephone into the port on the back of the printer, plug port of the printer. 2 Listen for a dial tone. If you hear a dial tone, then the printer is properly connected to the telephone line.
Setting up the printer to fax 40 Step 5: Set the number of rings Note: In some models, entries 1–89 are for individual contacts and entries 90–99 are for fax groups. Enter the number before entering the contact name and fax number of the contact. If you set Auto Answer to On in Step 4, then do the following. If you set Auto Answer to Off, then proceed to Step 6.
Faxing 41 Sending faxes using the computer Faxing For Windows users CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. 1 With a document open, click File > Print. 2 Make sure to select the fax version of your printer, and then click Properties, Preferences, Options, or Setup.
Faxing 42 Receiving faxes automatically • Make sure that the telephone is plugged into the printer is connected to the wall jack through the 1 Make sure that Auto Answer is on: From the printer control panel, navigate to: > Setup > OK > Fax Setup > OK > Ringing and Answering > OK > Auto Answer > OK > On > OK 2 Set the number of rings before the printer picks up incoming faxes: a Press the arrow buttons to scroll to Pick Up On, and then press OK .
Wireless networking Wireless networking 43 • Change the wireless settings after installation. • Install the printer on additional network computers.
Wireless networking Launching the Wireless Setup Utility 44 2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen. 1 Do the following: In Windows 8 From the Search charm, type wireless setup utility, and then navigate to: Apps list > Wireless Setup Utility In Windows 7 or earlier a Click or Start. b Click All Programs or Programs. c Select the printer program folder from the list, and then select Wireless Setup Utility.
Wireless networking > Setup > Setup > OK 45 OK > Network Setup > > Wireless > OK OK > Wireless 802.11b/g/n > > Wi‑Fi Protected Setup > OK OK > Network Connection > WPS PBC Mode > OK 2 Follow the instructions on the printer display. USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD 1 From the printer control panel, navigate to: > Setup > Setup > OK OK > Network Setup > > Wireless > OK OK > Wireless 802.
Using the Embedded Web Server 46 Using the Embedded Web Server The Embedded Web Server lets you view and remotely customize printer settings even when you are not physically near the printer. You can also view reports on printer activities, monitor and order printer supplies online, contact customer support, and download updates for your printer. Use the To 1 Navigation pane Access the Embedded Web Server menus. 2 Header bar location.
Using the Embedded Web Server 47 Click To Scan‑to‑Network Folder Setup Add or manage a folder destination when the Scan to Network application is used. Notes: • This feature may not appear in the Embedded Web Server, depending on your printer model. • To use this feature, first make sure you are using the Hyper Text Transfer Protocol Secure (HTTPS) connection. Manage Shortcuts Add or manage shortcut settings for a printer task.
Using shortcuts 48 Getting started Using shortcuts During installation, a link will be provided for you to create shortcuts. If you were not able to create your shortcuts during installation, then you may create the shortcuts through your printer software. What are shortcuts? A shortcut is a way to quickly accomplish printing, copying, scanning, e‑mailing, or faxing tasks with the printer.
Using shortcuts 49 2 Do either of the following: • Make the necessary changes, and then click Save Changes. • Click Delete. Using shortcuts on the printer Make sure you have created a shortcut. From the printer control panel, navigate to: > Shortcuts > > select a shortcut > OK > enter the shortcut number > OK OK or > Note: If you configured the shortcut to show the settings before running, then the settings will appear on the printer display. Adjust the settings if necessary.
Troubleshooting 50 Installation screen did not appear during installation Troubleshooting If the "Before you troubleshoot" checklist does not solve the problem, then try the following: For Windows users Before you troubleshoot 1 Double‑click the software installer package. Use this checklist to solve most printer problems: Wait for the installation dialog to appear. • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet.
Troubleshooting 51 Software did not install Print job does not print or is missing pages If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.
Troubleshooting 52 If the printer will not come out of Sleep mode, then reset the power: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Insert the power cord into the wall outlet, and then turn on the printer. 2 Firmly plug the square end of the USB cable into the back of the printer. If this problem persists, then check our Web site for updates for your printer software or firmware.
Troubleshooting 53 MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Run the Device Manager. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type devmgmt.msc > OK In Windows 7 or earlier Connection checklist • Make sure that the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario. • Make sure that the cables are connected to the correct ports. • Make sure that the cables are securely plugged in.
Troubleshooting 54 2 Check to see if error correction is set to On. • The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service). If it is not set to On, then press the arrow buttons to select On, and then press OK . MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white.
Troubleshooting Cannot run the fax software The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings in the fax software. 55 • The correct printer port is selected. • The computer and printer are both connected to the same wireless network. • The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.
Troubleshooting 56 Locating the printer IP address • You can locate the printer IP address by viewing the printer network setup page. See the User's Guide on the software installation CD for more information on printing a network setup page. Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.
Troubleshooting 57 For Windows users 1 Obtain the SSID of the network that the computer is connected to. a Type the IP address of your access point into the address field of your Web browser. If you do not know the IP address of the access point, then do the following: 1 Open the command window. In Windows 8 From the Search charm, type Run, and then navigate to: Apps list > Run > type cmd > OK In Windows 7 or earlier a Click , or click Start and then click Run.
Troubleshooting “Communication not available” message appears when printing wirelessly 58 From the printer control panel, navigate to either of the following: – Setup > Try one or more of the following: – MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled, then you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly.
Troubleshooting 4 If the Description column of the selected port indicates that it is a USB port, then scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port. 5 Click OK, and then try to print again. MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note: This solution applies to Windows users only. 1 Open the printers folder.
Notices Notices Edition notice October 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Index Index A adding network folder shortcut 28 Additional Solutions customize printer settings using 46 Address Book 40 Address Book Setup customize printer settings using 46 ADF input tray location 12 aligning the printhead 18 answering machine setting up 32 Automatic Document Feeder (ADF) location 12 B bidirectional communication enabling 58 bin extender location 13 broadcast fax, sending immediately 41 buttons, printer control panel Address Book 15 arrow buttons 14 Back 14 Black 15 Cancel 15 Color 15
Index information finding 5 information pane 46 information you will need during wireless setup 43 ink conserving 5 ink cartridge access door location 12 ink cartridges ordering 17 replacing 17 inserting a memory card or flash drive 15 installation screen did not appear automatically 50 installing printer software (Windows) 19 Intervention Management customize printer settings using 46 L language changing 50 LexPrint 25 line filter 34 LINE port location 13 M Macintosh printer software using 20 Manage Prof
Index 63 sending faxes, tips 41 setting number of rings 40 setting up fax country‑ or region‑specific 36 digital telephone service 35 DSL connection 34 standard telephone line connection 32 VoIP connection 34 setting up printer 6 setup troubleshooting cannot print through USB 52 incorrect language appears on display 50 installation screen did not appear automatically 50 page does not print 51 printer does not respond 52 printer printing blank pages 52 recovering security PIN 51 software did not install 51
