S310 Series Quick Reference Guide October 2012 www.lexmark.
Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills. Go to www.lexmark.com/recycle. Follow instructions to request postage-paid bags. Bags usually arrive within 7–10 days.
Contents 3 Contents Making copies.....................................................................................................................22 Important safety information.........................................................2 Canceling copy jobs............................................................................................................23 About your printer..........................................................................4 Scanning.................................
About your printer 4 Conserving paper About your printer • Print more than one page image on one side of the paper. The Pages per Sheet feature allows you Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing.
About your printer Printer features Depending on the model, your printer comes with features that will help you manage and accomplish printing and imaging tasks: 5 Setting up the printer 1 Unpack the printer. • Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure wireless or Ethernet network, as well as share the printer among multiple computers. • Intuitive touch screen—Use the full‑featured color touch screen for fast, easy access to all the printer menus.
About your printer 6 4 Attach the paper support. With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. Note: If the installation screen does not appear after a minute, then see “Installation screen did not appear during installation” on page 30. 3 Remove tape and packing material from all areas of the printer. 5 Raise the printer control panel until it clicks into place.
About your printer 6 Open the paper feed guard. 7 8 Load paper. 1 2 Notes: • Use the paper guide adjustment lever to adjust the paper guides. • Do not load more than 100 sheets in the paper support. 7 Use the paper guide adjustment lever to extend the paper guides. 9 Close the paper feed guard.
About your printer 8 10 Extend the paper exit tray. 12 Make sure the printer is on. 2 1 13 Using the printer control panel, press the up or down arrow button until the language you want is 11 Connect the power cord only. highlighted on the display, and then press OK Note: Do not attach the USB cable yet. 1 2 14 Confirm the language, and then press OK . Language Selection You have chosen English as the language for your Printer Are you sure? Yes No .
About your printer 9 15 Set the country or region, and then press OK 18 Set the time zone, and then press . OK . Time Zone Country/Region United States (UTC-05:00) Eastern Time (USA/Ca... Albania (UTC-06:00) Central Time (USA/Ca... Algeria (UTC-07:00) Mountain Time (USA/C... Please choose a country or region and press OK Please choose a time zone and press OK 16 Set the date. Press the up or down arrow button until the number you want appears on the display.
About your printer 10 20 Unpack the ink cartridges, and then remove the protective caps from the cartridges. 1 2 22 Close the printer. 3 21 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. 23 Press OK to print an alignment page. 3 1 Notes: 2 • The alignment page prints. • Do not remove the page until printing is finished. The alignment page may take a while to print and will move in and out during the process.
About your printer 11 Understanding the parts of the printer 9 Use the To 1 Paper support Load paper. 2 Paper guide adjustment lever Adjust the paper guides. 3 PictBridge and USB port Connect a PictBridge-enabled digital camera or a flash drive to the printer. 4 Paper exit tray Hold paper as it exits. 5 Tray extension Keep the paper in place as it exits. 6 Printer control panel Operate the printer. 7 Scanner cover Access the scanner glass.
About your printer 12 Using the printer control panel 1 2 3 5 4 6 7 8 10 17 16 15 14 12 Use 11 1 Power 12 11 10 To • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press Press and hold 13 2 Use the To 10 Scanner glass Scan or copy photos and documents. 11 Power supply with port Connect the printer to the power cord. 12 Duplex unit 13 USB port • Print on both sides of a sheet of paper. • Clear paper jams.
About your printer Use 9 Cancel 13 To • Cancel a print, copy, or scan job in progress. • Clear current settings or error messages, and return to previous settings. 10 Wi‑Fi indicator 11 Eco‑Mode • Change to Sleep mode after the printer is left idle for 10 minutes. • Reduce the screen brightness. 12 Back • Return to the previous screen. • Exit from one menu level to a higher one. Check the wireless status of your printer.
Ordering and replacing ink cartridges 14 Notes: Ordering and replacing ink cartridges • To get more ink, order high‑yield ink cartridges. • Depending on your country or region, you may get the ink cartridges individually or in multiple packs. Ordering ink cartridges • You can order a mix of standard ink cartridges and high‑yield ink cartridges, depending on your needs. Lexmark S310 Series models (except Lexmark S319) • For page yield information, visit www.lexmark.com/yields.
Ordering and replacing ink cartridges 15 3 Press the release tab, and then remove the used ink cartridge or cartridges. 1 2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. 2 3 Installing ink cartridges 1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. If your ink cartridge comes with a twist cap, then remove the cap.
Ordering and replacing ink cartridges 16 If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles. Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow it to perform automatic maintenance cycles.
Using the printer software 17 • HP‑UX 11.31, 11.23, and 11.11* • Solaris SPARC 10, 9, and 8* • Solaris SPARC x86 10* Using the printer software Supported operating systems The printer software requires up to 500MB of free disk space.
Using the printer software 18 Using the Windows printer software Use the To Printing Preferences When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.
Using the printer software 19 Notes: • Your printer may not come with these applications, depending on the features of the printer that you purchased or the installation type (standard or custom) chosen when you installed the printer. • To take advantage of the full features of your printer, select the custom install option during installation, and then select all packages listed. Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder.
Printing Printing Printing a document For Windows users 1 With a document open, click File > Print. 20 3 Navigate to: Layout tab > Print on Both Sides (Duplex) area > Print on both sides • Click Long edge for print jobs with pages that are bound along the long edge of the page. • Click Short edge for print jobs with pages that are bound along the short edge of the page. 4 Click the Paper/Finishing tab, and then select a supported paper type. 5 Click OK to close any printer software dialogs.
Printing 21 Apps list > Run > type control printers > OK Portrait Landscape In Windows 7 or earlier 2 2 a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 1 1 2 Double‑click the printer icon. 3 Cancel the print job: • If you want to cancel a particular print job, then right‑click the document name, and then select 10 Click Print. Cancel.
Copying 22 4 Press the left or right arrow button to select the number of copies. Copying 5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press OK Scanner glass to make a selection. 6 Select the copy mode: • Press • Press to switch to color mode. to switch to black‑and‑white mode.
Copying 23 Canceling copy jobs To cancel a copy job, press , and then press OK . Scanning stops and the printer returns to the previous menu.
Scanning 24 3 Press the up or down arrow button to scroll to the scan option you want to set, and then press the Scanning left or right arrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press you make a selection. OK each time Scanner glass 4 Press . Scanning to a flash drive or memory card Notes: • Some features are available only in select printer models.
Scanning 25 In Windows 7 or earlier In Windows 7 or earlier a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. c Navigate to: a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. c Navigate to: Printer Home > select your printer > Scan 3 Select Email photo, Email document, or Email PDF. Note: You can select Email document only when an OCR application is stored on your computer.
E-mailing E-mailing Before you can send an e-mail, you must first configure the network connection and e-mail settings of your printer. Sending e-mail 26 You can load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings). • Close the scanner cover, if possible, to avoid dark edges on the scanned image. • To send an e‑mail, see “Scanning directly to e‑mail using the printer software” on page 24.
Wireless networking Wireless networking 27 • Change the wireless settings after installation. • Install the printer on additional network computers.
Wireless networking 28 Launching the Wireless Setup Utility 1 Do the following: In Windows 8 From the Search charm, type wireless setup utility, and then navigate to: Apps list > Wireless Setup Utility In Windows 7 or earlier a Click or Start. b Click All Programs or Programs. c Select the printer program folder from the list, and then select Wireless Setup Utility. 2 Follow the instructions on the computer screen.
Wireless networking 29 2 Follow the instructions on the printer display. USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD 1 From the printer control panel, navigate to: > Setup > Setup > OK OK > Network Setup > > Wireless > OK OK > Wireless 802.11b/g/n > > Wi‑Fi Protected Setup > 2 Follow the instructions on the printer display.
Troubleshooting 30 Installation screen did not appear during installation Troubleshooting If the "Before you troubleshoot" checklist does not solve the problem, then try the following: For Windows users Before you troubleshoot 1 Double‑click the software installer package. Use this checklist to solve most printer problems: Wait for the installation dialog to appear. • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet.
Troubleshooting 31 3 Close the printer. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Before you reinstall the software, do the following: Note: This solution applies to Macintosh users only.
Troubleshooting 32 REMOVE AND REINSTALL THE PRINTER SOFTWARE Note: Make sure the printer is not in Sleep mode. Press and hold the printer. 2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power Printer is printing blank pages supply. Blank pages may be caused by improperly installed ink cartridges. 3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.
Troubleshooting b In the Start Search or Run dialog, type devmgmt.msc. c Press Enter, or click OK. The Device Manager opens. 2 Click the plus sign (+) beside Universal Serial Bus controllers. If USB Host Controller and USB Root Hub are listed, then the USB port is enabled. 33 • The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.
Troubleshooting 34 Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.
Troubleshooting 35 If you do not know the IP address of the access point, then do the following: 1 Open the command window. In Windows 8 From the Search charm, type Run, and then navigate to: Apps list > Run > type cmd > OK In Windows 7 or earlier a Click , or click Start and then click Run. b In the Start Search or Run dialog, type cmd. c Press Enter, or click OK. The command window opens. 2 Type ipconfig, and then press Enter.
Troubleshooting 36 If you see this message again after you have waited long enough for the printer and the laptop to connect to the network, then there may be a problem with your wireless network. • Make sure your access point (wireless router) is turned on and is working. • Remove any objects that could be blocking the signal.
Troubleshooting Apps list > Run > type control printers > OK In Windows 7 or earlier a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Right‑click the printer, and then select Properties (for Windows Vista or earlier) or Printer properties (for Windows 7 or later). 3 Click the Ports tab. 4 Click the box next to Enable bidirectional support if it is not already checked. 5 Click Apply > OK, and then try to print again.
Notices Notices Edition notice October 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Index Index A aligning the printhead 15 B bidirectional communication enabling 35 buttons, printer control panel arrow buttons 12 Back 13 Black 12 Cancel 13 Color 12 Eco‑Mode 13 Home 12 Power 12 Select 12 Start 12 C canceling copy job 23 e‑mail 26 print job 21 scan job 25 cannot delete documents from print queue 32 cannot print over wireless network 34 cannot print through USB 32 cartridges, ink ordering 14 checking an unresponsive printer 30 checklist before you troubleshoot 30 cleaning printhead nozzle
Index S safety information 2 scan job canceling 25 scanner cover 11 scanner glass 12 scanner unit 12 scanning creating a PDF from scan 25 documents for e‑mailing 24 tips 24 to a flash drive 24 to a local computer 24 to a memory card 24 using the touch screen 24 selecting the wireless port 35 setting up printer 5 setup troubleshooting cannot print through USB 32 incorrect language appears on display 30 installation screen did not appear automatically 30 page does not print 31 printer does not respond 32 pri
