OPTRA E310
First Edition (January 1999) The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
Table of contents 1 About your printer . . . . . . . . . . . . . . . . . . . . . . . . . v Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Ease of use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Other information sources . . . . . . . . . . . . . . . . .
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 6 Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Print cartridge maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About your printer The Optra E310 printer combines the quality of a laser printer with a conveniently small footprint for a perfect fit. With its easy setup, you’ll be printing in no time.
Performance The Optra E310 printer prints up to 8 pages per minute for quick job turnaround. It comes with 2MB of memory, expandable to 66MB to print complex jobs quickly. You can also install an optional flash memory card to store forms, macros and downloaded fonts. PostScript Level 2 and PCL 6 emulation datastreams give you application flexibility.
Printer Features Front View 2 Paper support 1 Automatic paper feeder 3 Paper guides 4 Manual sheet feeder 5 Paper support 6 Paper guides 7 Indicator lights 8 Paper output bin 9 Front output door Use the: When you want to: 1 Automatic paper feeder Load paper/other media (up to 150 sheets of paper or 10 sheets of other media). 2 Paper support Stack media in the automatic paper feeder. 3 Paper guides Adjust the width of the paper in the automatic paper feeder.
Rear view 13 Power switch 10 Printer cable connector Use the: 11 USB connector 12 Power cord connector When you want to: 10 Printer cable connector Connect your computer to the printer’s parallel port with a parallel interface cable. 11 USB connector Connect your computer to the printer’s USB port with a Universal Serial Bus cable. 12 Power cord connector Connect your printer to a properly grounded wall outlet with a power cord. 13 Power switch Turn your printer on or off.
Operator panel lights The operator panel has 6 lights and 1 button. Different light sequences provide status, attendance and service information. Depending on the light sequence, briefly (approximately one second) pushing the Operator Panel button activates different printer functions, such as restarting the printer, printing data or displaying an error code. Press and hold the Operator Panel button for 3 seconds only when you want to reset the printer to the user defaults.
Other information sources On-line documents In addition to this User’s Guide, Lexmark offers other sources of information about your printer or about Lexmark products and services. The CD that was shipped with your printer contains several on-line documents. Refer to the booklet that came with the CD for launching instructions. Once you have launched the CD, click the View On-line Documentation icon to display a list of the available documents. All on-line documents are in English only.
The basics 1 What’s in the box 1 Remove the printer and all accessories from the packaging carton. Save the carton and packing materials in case you need to repack the printer for service or storage. 2 – – – – – – Print cartridge Diskettes User’s Guide and printer registration card printer print cartridge power cord CD Windows 3.
Installing the print cartridge 2 Chapter 1: The basics 1 Use the finger tab to pull down the printer cover. 2 Unpack the print cartridge. 3 Holding the cartridge level, pull out the sealing tape.
4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down between the print cartridge slots. b Gently push down on the cartridge until it drops into place.
6 Close the printer cover. Troubleshooting Tips Problem: What to do: Characters appear light or blurred. • Make sure you removed the sealing tape from the print cartridge. • Replace the print cartridge. Printer seems to be printing, but pages are blank. • The print cartridge may be out of toner. Replace the cartridge. • The print cartridge may be defective. Replace the cartridge. • Make sure you removed the sealing tape from the print cartridge. Printer is on, but nothing prints.
1 Make sure your printer is turned off. 2 Plug the parallel interface cable into the connector on the back of the printer. 3 Push the metal clips toward the plug until they snap in the notches on the plug. 4 Attach the other end of the parallel cable to your computer. 5 Turn on the printer.
Using a USB cable If you are connecting your printer to a PC with a USB (Universal Serial Bus) cable, follow the instructions below. 1 Make sure your computer and printer are turned off. 2 Connect the USB cable to the port on the back of your computer. 3 Connect the other end of the cable to the USB port on the back of your printer. 4 Turn on your computer and your printer. 5 When the Add New Hardware Wizard screen appears: a Select Next to begin searching for new drivers.
10 To select the USB port, choose Settings, then choose Printers from the Start menu. 11 From the Printers folder, highlight the Optra E310 icon. 12 Open the File menu and click Properties. 13 Select the Details tab. 14 In the Print to the following port box, select USB port USB001 (Lexmark USB port). 15 Click OK.
If you are connecting your printer to a Macintosh with a USB cable, follow the instructions below. 1 Connect the USB cable to the port on the back of your computer. 2 Connect the other end of the cable to the USB port on the back of your printer. 3 Launch the CD to install the printer drivers and utilities (instructions to launch the CD are in the CD booklet). 4 Restart your computer. 5 Open the Apples Extras folder. 6 Open the Apple LaserWriter Software folder.
11 Quit the Desktop Printer Utility application. 12 Select the new desktop printer icon. A Printing menu appears. 13 If you want to use this printer as your default printer, select Set Default Printer from the Printing menu. Troubleshooting Tips Problem: What to do: Unexpected characters print or characters are missing. • Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. You are connected to the USB port, but the printer will not print.
3 If the paper has a preferred print side, insert the paper with the print side facing you. If you are loading letterhead paper, insert letterhead with the top of the page pointing down. 10 Chapter 1: The basics 4 Slide the paper guides against the edges of the paper. 5 Extend the paper support on the paper output bin. 6 Select the paper size from your software application. 7 Start your print job.
Troubleshooting Tips Problem: What to do: Toner smudges appear on the front or back of the page. • Make sure the paper is straight and unwrinkled. Paper sticks together/printer feeds multiple sheets of paper. • Remove the paper from the paper feeder and fan the paper. • Make sure there isn’t too much paper in the paper feeder. The automatic paper feeder holds up to 150 sheets, depending on the thickness of the paper. Paper fails to feed from the automatic paper feeder.
1 Turn the printer off. 2 Plug one end of the power cord into the power cord connector on the back of the printer and the other end into a properly grounded wall outlet. 3 Turn on the printer. As the printer powers up, each operator panel light turns on and off, starting with Press Button and ending with the Ready light. If this does not happen, see “Printing problems” on page 36. 4 When the Data light stops blinking and Ready is the only light on, briefly press the operator panel button.
Installing memory To install a memory card or a flash memory card, go on to the next section. Otherwise, you are ready to set up your application software and install the appropriate printer driver. Refer to the booklet that came with the CD for installation instructions. Turn to Chapter 2 for more information about the printer utilities and drivers. Your printer comes with 2MB of printer memory.
Note: Exposing the photoconductor to light may damage the print cartridge. After you remove the cartridge from the printer, cover it or store it in a clean, dark place. 14 Chapter 1: The basics 4 With the printer facing you, place it on its left side. 5 Turn the printer around so the bottom of the printer is facing you. 6 Locate and remove the 3 screws on the metal shield.
7 Grasp the corner of the shield and gently pull it out, then down. 8 Pull the shield away from the printer.
Installing a printer memory card To install an optional printer memory card, follow the instructions below. 1 Remove the printer memory card from its packaging. Avoid touching the connection points along the edge of the card. Notch Connection points 2 Locate the printer memory connector. 3 Hold the option card with the connection points facing toward the system board, with the notch pointing down and to the left. 4 Insert the card into the printer memory connector at a 45 degree angle.
Installing a flash memory card 5 Gently push the card all the way in. 6 Push the card back with your thumbs until it snaps into place. To install an optional flash memory card: 1 Remove the printer memory card from its packaging. Avoid touching the connection points along the edge of the card. Notch Connection points 2 Locate the option card connector.
18 Chapter 1: The basics 3 Hold the option card with the connection points facing toward the system board and the notch pointing down and to the left. 4 Insert the card into the option card connector at a 45 degree angle. 5 Gently push the card all the way in. 6 Push the card back with your thumbs until it snaps into place.
When you have finished installing the option card(s): 1 Fit the metal shield into the slots and reattach the screws. 2 Put the printer back to its original upright position. 3 Re-install the print cartridge. 4 Reconnect the computer cable and latch the metal clips. 5 Plug the power cord into the printer. 6 Turn the printer on. As the printer powers up and the operator panel lights begin cycling on and off, there is a pause while the new memory is tested, then the lights continue cycling.
20 Chapter 1: The basics
Printer drivers 2 Included with your printer is a compact disc (CD) containing printer drivers and utilities for Windows 95, Windows 98, Windows NT 4.0, Windows 3.1x, Macintosh, OS/2 and DOS operating systems. Refer to the CD booklet for information about launching the CD program for your operating system. When the CD program is running, press F1 for on-line Help at any time. Diskettes containing a setup utility and Windows 3.1x drivers are included with the printer for some countries.
• DOS applications: – WordPefect 5.1, 6.0 – Lotus 1-2-3 2.x, 3.x Additional printer drivers may have been developed since this book was printed. Refer to the CD README for a complete list of all the drivers included on the CD. Automated fax system In the U.S. and Canada, you can get a list of available drivers by calling the Lexmark Automated Fax System. The system is available 24 hours a day, 7 days a week. Just call (606) 232-2380 from a touchtone phone and follow the voice prompts.
MarkVision With its easy-to-use tabs, MarkVision provides a quick and easy way to view and change printer settings right from your computer.
22 Chapter 2: Printer drivers
Paper handling 3 Automatic Paper Feeder Manual Sheet Feeder Your printer has two standard paper sources: an automatic paper feeder, which holds up to 150 sheets of plain paper and a single sheet manual feeder. Use the automatic paper feeder for the print jobs you do most often. Use the manual sheet feeder to feed a single page, transparency, envelope, label or index card.
Paper types and sizes Selecting the right paper type reduces printing problems. For best print quality, use 20 lb (75 g/m2) xerographic paper. If the paper has a preferred print side, load it with the print side facing you. Media Size Weight Capacity Paper A4, A5, B5, letter, legal, executive 16 - 24 lb (60-90 g/m2) Automatic Paper Feeder: 150 sheets Minimum: 3.875 x 5.9 in.
Paper Load A4, A5, B5, letterhead, legal and executive-size paper one at a time from the manual feeder or load up to 150 sheets in the automatic paper feeder. Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Load letterhead with the top of the page pointing down, facing you. Transparencies If you occasionally print transparencies: • Use transparencies designed for laser printers.
Load envelopes in the center of the manual feeder or automatic paper feeder and slide the paper guides snugly against the sides of the envelopes. When printing on envelopes: • Try a sample of any envelopes you are considering using with the printer before buying large quantities. • Use envelopes made from 75 to 105 g/m2 (20 to 28 lb) bond paper.
• Load envelopes vertically, flap side down so the stamp area is in the top left corner. • Adjust the left and right paper guides to fit the width of the envelopes. Labels For occasional label printing, use paper labels designed for laser printers. You can feed labels one at a time from the manual feeder, or you can load up to 10 labels in the automatic paper feeder. When printing on labels: • Test the print quality before buying large quantities of labels.
For best results, open the single-sheet front output door so the card stock exits out the front. Loading paper, other media in the automatic feeder Use the automatic paper feeder, which is behind the manual feeder, to feed paper and special media such as transparencies, envelopes, labels and card stock. To avoid curling and potential jams when printing on special media, open the front output door to feed the media straight out the front of the printer.
3 If loading: • A4, A5, B5, legal or executive-size paper, insert the paper with the print side facing you • letterhead paper, insert letterhead with the top of the page pointing down, facing you • transparencies with a removable stripe, insert them so the stripe is pointing away from you and pointing down • envelopes, insert them vertically, flap side down so the stamp area is in the top left corner 4 Slide the paper guides flush against the edges of the media.
30 Chapter 3: Paper handling 5 Extend the paper support on the paper output bin or open the front output door if you’re printing on special media. 6 Select the automatic paper feeder from your software application. 7 Start your print job.
Loading paper, other media in the manual feeder Use the manual feeder to feed paper or special media, one sheet at a time, into your printer. If you experience problems feeding envelopes or index cards in the automatic paper feeder, try printing them one at a time from the manual feeder. To avoid curling or potential jams when printing on special media, open the front output door to feed media straight out the front of the printer.
Clearing paper jams If you get a paper jam, the Paper Jam indicator light prompts you to clear the paper path. If the paper has just started to feed from the paper feeder when the jam occurs: 1 Pull the paper straight up out of the paper feeder. 2 Open and close the printer cover to resume printing. If the paper jam occurs inside the printer: 1 Remove the paper from the output bin. 2 Turn the printer off, then on.
5 Grasp the paper on both sides and pull the paper toward you. 6 Make sure there is no more paper in the printer. 7 Re-insert the print cartridge. 8 Close the printer cover to resume printing. Note: If the paper jam is in the fuser, try opening and closing the cover. Each time you open and close the cover, the paper advances until you can pull it out. If a paper jam occurs while printing labels: 1 Be sure the labels remain attached to the backing sheet after clearing the paper jam.
Troubleshooting Tips Problem: What to do: Paper sticks together/printer feeds multiple sheets of paper. • Make sure you are using recommended paper/other media (see “Paper types and sizes” on page 24). Paper skews or buckles. Envelopes fail to feed correctly. 34 Chapter 3: Paper handling • Make sure the envelopes are loaded in the center of the feeder. • Try a different kind. Envelopes designed for laser printers produce better results.
Troubleshooting 4 For help solving printing problems, refer to the following tables. If you cannot fix the problem, contact your point of purchase for assistance. You may have a printer part that requires cleaning or replacement by a service technician. Print quality problems Problem: What to do: Light or blurred characters. • Make sure you removed the sealing tape from the print cartridge. • Hot/humid or cold/dry weather conditions may affect how well toner adheres to paper.
Print quality problems Toner smears or rubs off the page. • Run Engine Clean Cycle to remove any toner that may have accumulated (see ”Engine clean cycle” on page 56). • Select a different Media Type or Form Type setting from your Lexmark printer driver. • Try a different kind of xerographic bond paper. Solid black areas on transparencies or paper contains white streaks. • Choose a different fill pattern in your software application. • Try a different type of paper.
Indicator lights The next section explains the various light sequences with a corresponding illustration. The indicator lights mean different things, depending on their sequence. They indicate that the printer is Ready to print (printer status information); the printer needs attention (printer attendance information); or the printer needs servicing (printer service information).
Printer status information If your printer lights look like this: Then your printer: is Ready to receive and process data. • Print a test page by pushing the operator panel button with a brief button press, or • reset the printer by pushing the operator panel button with a long button press. Each time the printer is reset, the print job in process is terminated.
If your printer lights look like this: Then your printer: is Busy receiving data, processing data, the print engine is running, or processing/printing a test page. • If you want to reset the printer, push the operator panel button with a long button press.
If your printer lights look like this: Then your printer: is Waiting until a Print Timeout occurs or until additional data is received. • Print data stored in the printer buffer by pushing the operator panel button with a brief button press or • reset the printer by pushing the operator panel button with a long button press.
If your printer lights look like this: Then your printer: is Resetting settings to their power-on default settings or saving settings changed in Configuration Mode.
If your printer lights look like this: Then your printer: is Flushing corrupted print data.
Printer attendance information If your printer lights look like this: Then your printer: detects a Paper Jam. • Open the printer cover, clear all paper from the paper path and close the cover to resume printing.
If your printer lights look like this: Then your printer: is prompting you to load media for manual feed. The printer stops and displays this light sequence for each piece of media you want to print. • Load media, with the side to be printed facing the front of the printer, into the manual feeder and push the operator panel button to resume printing, or • reset the printer by pushing the operator panel button with a long button press.
If your printer lights look like this: Then your printer: top cover is open or the print cartridge is not installed. • Close the cover to display the light sequence that appeared before the cover was opened. • Install the print cartridge.
If your printer lights look like this: Then your printer: • memory is full, or • received a page that is too complex to print, or • reduces the resolution of a formatted page to 300 dpi before printing, or • has a PPDS font error, or • doesn’t have enough memory to save what is in the buffer (resource save off), or • doesn’t have enough memory to defragment flash memory (insufficient defrag memory), or • cannot communicate with the host computer (host interface error).
Secondary Error Codes If your printer lights look like this when you double-click the operator panel button: Then your printer: memory is full (Memory Full). • Reduce the complexity of the job and/or the resolution, or • press the operator panel button with a brief button press to resume printing, or • reset the printer by pushing the operator panel button with a long button press.
If your printer lights look like this when you double-click the operator panel button: Then your printer: has received a page that is too complex to print (Complex Page). • Switch the printing mode to a different printing mode via the Lexmark driver for Windows, or • press the operator panel button with a brief button press to resume printing, or • reset the printer by pushing the operator panel button with a long button press.
If your printer lights look like this when you double-click the operator panel button: Then your printer: is out of memory while formatting a page and is forced to reduce the resolution to 300 dpi before printing it (Resolution Reduction Warning). • Push the operator panel button to resume printing, or • reset the printer by pushing the operator panel button with a long button press.
If your printer lights look like this when you double-click the operator panel button: Then your printer: has received a request for a PPDS font which is not installed (Font Error). • Reset the front panel by pushing the operator panel button with a long button press.
If your printer lights look like this when you double-click the operator panel button: Then your printer: doesn’t have enough memory to save what is in the buffer (Resource Save Off). • Install additional memory or • push the operator panel button to resume printing, or • reset the front panel by pushing the operator panel button with a long button press.
If your printer lights look like this when you double-click the operator panel button: Then your printer: has insufficient memory to free up unused space in flash memory (Insufficient Defrag Memory). • Delete fonts, macros and other data in RAM, or install additional printer memory, then issue a PJL command to begin freeing up unused space in flash memory.
If your printer lights look like this when you double-click the operator panel button: Then your printer: has an error communicating with the host computer (Host Interface Error).
54 Chapter 4: Troubleshooting
Printer service information If your printer lights look like this: Then your printer: has a service error and printing stops immediately. Turn the printer off and back on. If the lights are still blinking, contact your point of purchase, or call the Lexmark service number listed on your printer registration card. Reset user defaults When formatting problems occur or unexpected characters print, try resetting the printer default settings to your user defaults.
Engine clean cycle For print quality problems, such as stray toner marks appearing on the paper, select the Engine Clean Cycle setting to remove any toner that may have accumulated. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes on, indicating the top cover is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. The Special Function Menu is activated.
Print quality test pages To help isolate print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes on, indicating the top cover is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover. 7 Do a double button press 4 times to scroll down to Print Quality Test Pages.
Enter Hex Trace mode When unexpected characters print or characters are missing, use Hex Trace to help you determine if there is a problem with the language interpreter or the cable. Hex Trace isolates printing problems by telling you what information your printer is receiving. To enter Hex Trace Mode: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is open, do a double button press.
Restore factory defaults If changing the printer user default settings do not solve formatting problems, reset the printer to the original factory default settings. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes on, indicating the top cover is open, do a double button press. 6 When the Error light and Press Button light blink, close the cover.
Before you call for service If you can’t solve your printer problems, it’s time to call for service.
Supplies 5 Within the U.S. or Canada, you can order Lexmark supplies from any Lexmark Authorized Supplies Dealer. To locate the dealer nearest you, call the number on the printer registration card that came with your printer. In other countries, contact the place where you bought your printer. Print cartridge maintenance To get the maximum benefit from your print cartridge: • Do not remove the print cartridge from its packaging until you are ready to install it. • Do not refill print cartridges.
58 Chapter 5: Supplies
Troubleshooting Tips Problem Action Characters appear light or blurred. • Make sure you removed the sealing tape from the print cartridge. • Replace the print cartridge. Printer seems to be printing, but pages are blank. • The print cartridge may be out of toner. Replace the cartridge. • The print cartridge may be defective. Replace the cartridge. • Make sure you removed the sealing tape from the print cartridge. Printer is on, but nothing prints. • Make sure the print cartridge is installed.
60 Chapter 5: Supplies
A Printer features Printer specifications • Prints up to 8 pages per minute • 600 and 300 dpi print resolutions • 1200 Image Quality • PostScript Level 2 emulation standard • PCL 6 and PCL 5e emulations standard • 45 LaserJet-compatible scalable fonts • 39 Optra-compatible scalable fonts plus 36 additional PostScript scalable fonts • 150-sheet automatic paper input tray and a single-sheet manual input tray • 100-sheet paper output tray and a single-sheet output door • 2MB printer memory • 4MB, 8MB, 16MB, 3
Printer dimensions 60 Appendix A: Printer specifications Height: 8.8” (224mm) Width: 13.6” (345mm) Depth: 14.4” (365mm) Weight: 16.5 lbs (7.
Advanced troubleshooting B If you contact the Lexmark Technical Support Center to help you resolve a printing problem, they may guide you through configuration mode to change a default setting (i.e., turning on the PPDS Activated setting if your job application uses the PPDS datastream). Use the operator panel or the MarkVision remote operator panel to set or change specific printer functions in configuration mode.
To enter configuration mode you must be in the Special Function Menu: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button press twice to scroll down to Enter Configuration Mode.
If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel Port Enabled setting is set to Auto, the factory default. Auto If your printer encounters a memory shortage when trying to print a job and you are not using the parallel port, turn off Parallel Port Enabled to free up a little more memory. There are three settings for Parallel Port Enabled: Off, On and Auto. • Do a brief button press to scroll through the settings (Off, On, Auto) for this menu item.
If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel Protocol setting is set to Fastbytes, the factory default. Fastbytes When the protocol is set to Fastbytes, the printer receives information at a much faster transmission rate, provided the host computer supports Fastbytes. When the protocol is set to Standard, the printer receives information at a normal transmission rate. The Press Button light is off when Parallel Protocol is set to Standard.
If your printer lights look like this in configuration mode: Then your printer: Factory Default PPDS Activated setting is off, the factory default. Off Turn PPDS Activated on when working in applications using the PPDS datastream. There are two settings for PPDS Activated: On and Off. • Do a brief button press to change the setting (On, Off). • Do a double button press to scroll to the next menu item, Auto CRLF/LFCR. • Do a long button press to select and save a setting for this menu.
If your printer lights look like this in configuration mode: Then your printer: Factory Default CRLF/LFCR Auto CRLF/LFCR setting is off, the factory default. Off How the printer formats the end of a line depends on the computer system being used. Use this setting to select whether or not the printer automatically performs a carriage return (CR) after a line feed or a line feed (LF) after a carriage return (CR).
This illustration represents the operator panel settings in configuration mode when an indicator light is blinking. The following tables describe the function of each setting. If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel Mode 1 setting is on, the factory default. On This setting enables or disables the pull up resistors on the parallel port signals.
If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel Mode 2 setting is on, the factory default. On This setting determines if the parallel port data is sampled on the leading or trailing edge of strobe. If Parallel Mode 2 is set On, the parallel port data is sampled on the leading edge of strobe. The parallel port data is sampled on the trailing edge of strobe if Parallel Mode 2 is set Off.
If your printer lights look like this in configuration mode: Then your printer: Factory Default Parallel Strobe Adjust setting is off (0), the factory default. 0 This setting lets you increase the amount of time strobe is sampled to determine that valid data is available on the parallel port. • Do a brief button press to scroll through the settings (0ff=0, On=+1, Auto=+2) for this menu item. • Do a double button press to scroll to the next menu item, USB Port Enabled.
If your printer lights look like this in configuration mode: Then your printer: Factory Default USB Port Enabled setting is set to Auto, the factory default. Auto The Universal Serial Bus (USB) lets you connect a variety of devices, i.e., a printer, to your computer with a single cable. • Do a brief button press to scroll through the settings (Off, On, Auto) for this menu item. • Do a double button press to scroll to the next menu item, USB NPA Mode.
If your printer lights look like this in configuration mode: Then your printer: Factory Default USB NPA Mode setting is set to Auto, the factory default. Auto When USB NPA Mode is enabled, your computer can send print jobs to the printer and query printer status information simultaneously. • Do a brief button press to scroll through the settings (Off, On, Auto) for this menu item. • Do a double button press to scroll to the next menu item, Parallel Port Enabled.
72 Appendix B: Advanced troubleshooting
Safety information C • If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. • The power cord must be connected to an electrical outlet that is near the product and easily accessible. • Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components.
Sicherheitshinweise • Falls der Drucker nicht mit diesem Symbol markiert ist, muß er an eine ordnungsgemäß geerdete Steckdose angeschlossen werden. • Das Netzkabel muß an eine Steckdose angeschlossen werden, die sich in der Nähe des Geräts befindet und leicht zugänglich ist. • Wartungsarbeiten und Reparaturen, mit Ausnahme der in der Betriebsanleitung näher beschriebenen, sollten Fachleuten überlassen werden.
• Ledningen må være koblet til en stikkontakt nær produktet. Stikkontakten må være lett tilgjengelig. • La bare kvalifisert personale ta seg av service og reparasjon som ikke er direkte beskrevet i bruksanvisningen. • Dette produktet er utviklet, testet og godkjent i overensstemmelse med strenge verdensomspennende sikkerhetsstandarder for bestemte Lexmark-deler. Delenes sikkerhetsfunksjoner kan være skjulte. Lexmark er ikke ansvarlig for bruk av uoriginale reservedeler.
Informações de Segurança • Se o produto NÃO estiver marcado com este símbolo, , ele DEVE SER conectado a uma tomada elétrica com ligação à terra. • O cabo de alimentação deve ser conectado a uma tomada elétrica localizada perto do produto e de fácil acesso. • Para todos os serviços ou reparações não descritos nas instruções de operação, entre em contato com um técnico dos serviços de assistência.
Appendix C: Safety information 77
78 Appendix C: Safety information
Notices D Energy Star Electronic emissions notices Electronic emission information for your printer varies, depending on whether or not you have an optional network adapter installed. Without a network adapter installed The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.
To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Class 1 laser statement label Any questions regarding this compliance information statement should be directed to: Director of Lab Operations Lexmark International, Inc.
Pour les autres pays : cette imprimante répond aux normes IEC 825 relatives aux produits laser de Classe I. Laserinformatie Les produits laser de Classe I sont considérés comme des produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 700 et 810 nanomètres.
användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. Chinese laser notice Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land godkjent som et Klasse I-laserprodukt i samsvar med kravene i IEC 825. Klasse I-laserprodukter er ikke å betrakte som farlige.
Glossary 1200 Image Quality. A print resolution setting that allows the printer to vary the size of each printed pixel, thereby producing a continuous tone effect. This setting improves the print quality of graphic fills, images and halftones. bidirectional communication. Two-way communication between your printer and a computer, using Network Printing Alliance Protocol (NPAP 1.0 standard). A bitmapped font. Predefined pattern of bits that represent a typeface at a specific size, style and resolution.
configuration. (1) The arrangement of a computer system, printer or network. (2) The devices and programs that make up a system, subsystem or network. Fastbytes protocol. A parallel printer protocol that enables the printer to receive information at faster transmission rates than normal. D flash memory. Optional memory you can install in the printer that provides non-volatile storage for downloaded fonts, symbol sets or macros. data stream.
leading edge. The edge of the printer page that exits the printer first. legal. Paper measuring 8.5 x 14 in. letter. Paper measuring 8.5 x 11 in. M macro. A collection of commands grouped together and temporarily or permanently stored in printer memory. manual feed. Feeding one sheet of media (paper, envelope, transparency) into the printer at a time. MarkVision.
R T Ready. State of the printer in which it can receive, process and print data. test page. A printed page that lists information about your printer. reset. Clears the printer buffer and all temporary settings, and returns to the initial power-on state. toner. The material that adheres to the paper or other media to create the printed page. resolution. A measure of the sharpness of a printed image, expressed in the number of dots per inch (dpi). S scalable font.
Index A acoustics 79 attaching an overlay 12 connecting the printer using a parallel interface cable 4 using a USB cable 6 CRLF/LFCR 66 B E Busy light 39 electronic emissions notices 79 energy conservation 79 Energy Star 79 engine clean cycle 56 envelopes feeding problems 34 types and sizes 25 C cable parallel 4 USB 6 cartridge.
H Hex Trace mode 58 Host Interface Error 53 I indicator lights Busy 39 Flash Memory Full 45 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 Resetting 41 Service Error 55 Top Cover Open 45 Waiting 40 installing 17 flash memory card option 17 print cartridge 2 printer drivers 19 printer memory card option 16 Insufficient Defrag Memory 52 A4 29 A5 29 B5 29 executive 29 legal 29 letterhead 29, 31 loading transparencies 29, 31 M MarkVision 21 on-line Help 21 memory installing flash memory cards 13 printer mem
Parallel Protocol 64 power cord, connecting 12 PPDS Activated 65 PPDS font error 50 print cartridge installing 2 maintaining 57 problems 4, 59 print quality 1200 Image Quality vi toner saver vi printer attendance information 43 features ix service information 52 status information 38 unpacking 1, 23 printer drivers, installing 19 printer features 59 printer lights Busy 39 Flushing 42 Load Paper 44 Paper Jam 43 Ready 38 Resetting 41 Service Error 55 Waiting 40 printer memory card option, installing 16 printi
printing problems 9, 12, 34, 36, 59 reset user defaults 55 restore factory defaults 59 types envelopes 25 labels 27 paper 24 transparency 25 U unpacking the printer 1 USB 6, 69, 70, 71 W Waiting light 40 X-8 Index
Optra E310 User’s Guide Part Number 1/99 Reader’s Comment Form You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you. 1. Did you find the book well organized? Yes ❒ No ❒ 2. Was the content of the book accurate and complete? Yes ❒ No ❒ 3. Was the book easy to use? Yes ❒ No ❒ 4. What can we do to improve the book? 5.
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