N4000e Print Server User’s Guide September 2003 www.lexmark.
Contents Chapter 1: Introduction ................................................................. 6 Chapter 2: Setup ............................................................................ 7 Requirements ................................................................................................. 7 Connecting the hardware ............................................................................... 8 Understanding the Setup Utility software .......................................................
Chapter 5: Glossary .....................................................................
Edition: September 2003 Trademarks The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Safety information • Use only the power supply provided with this product or the manufacturer’s authorized replacement power supply. • Connect the power cord to an electrical outlet that is near the product and easily accessible.
1 Introduction Thank you for purchasing the LexmarkTM N4000e Print Server, the solution to all your printer sharing needs! The print server makes it easy for you to: • Share your printer between two or more network computers. • Locate your printer anywhere in your home or office. You no longer need to locate the printer next to a host computer or make sure a host computer is powered on before sending your print job from a remote location. • Quickly transfer information.
2 Setup Requirements For setup, you need: • The Lexmark N4000e Print Server • An existing Ethernet (10/100 Base TX) network • An Ethernet (RJ-45, category 5) cable, purchased separately • A network-capable printer To find out if your printer is network-capable or for other printer-specific information, refer to the documentation that came with your printer or visit our Web site at: http://support.lexmark.com.
Connecting the hardware Follow all of the steps on the Setup Sheet that came with your print server. Setup Sheet Understanding the print server indicator lights Power USB Power ( Status ): This light indicates that the print server power supply is properly connected. USB ( ): This light indicates the printer and print server are properly connected by the USB cable and the printer is on. Status (!): This light indicates a firmware error has been detected.
What the list shows... What this means... What to do next... Multiple print servers More than one print server was found on your network. 1 Identify which print server is the one you are setting up by matching the MAC address MAC address to the twelve characters appended to the print server name in the list. For example: Lexmark_N4000e_ 0020000035D0 2 Select your print server. 3 Match the way your print server is listed on the screen to one of the “What the list shows....
What the list shows... What this means... What to do next... Your print server with no MAC address appended. Your print server is unconfigured. 1 Select My print server/printer is shown in the list. For example: 2 Select your print server. Lexmark_N4000e 3 Click Next. 4 Enter the IP Address and other network information. 5 Click Next. You are returned to the Print Server Setup screen, where your print server should now appear in the list as configured. Your print server followed by a printer name.
If your print server/printer is not shown in the list... If your print server (identified by the 12-character MAC Address) is not shown in the list, do the following: If your printer is not shown in the list, do the following: 1 Select My print server/printer is NOT shown in the list. 1 Select My print server/printer is NOT shown in the list. 2 Make sure: 2 Make sure: • The power indicator light is on. • The print server is properly connected to the network (check the Ethernet cable).
3 Troubleshooting Use this section to solve problems you may have while setting up your print server. The Power or USB indicator light is not on If this indicator light is not on: Make sure the: Power ( • Power supply is properly connected to the print server and the electrical outlet. • There is not a problem with the electrical outlet. USB ( ) ) USB cable connecting the print server to the printer is secure and the printer is on. Note: This light blinks to indicate a print job is processing.
An error message appears Message Solution An error occurred while setting up your print server Contact the Customer Support Center. Your print server has been password protected Launch your print server homepage on the Web to reset the password. To launch the homepage, right-click your print server in the list, and then select Launch homepage. Note: You must know the current password in order to reset it. The Lexmark N4000e Setup Utility CD does not auto launch 1 Close all open software programs.
My print server is not shown in the list 1 Select My print server/printer is NOT shown in the list. 2 Make sure: • • • The power indicator light is on. The print server is properly connected to the network (check the Ethernet cable). There is not a problem with your network. 3 Select the first radio button. 4 Click Next to search the network again. If the print server is now shown in the list, determine if it is configured. For help, see “Determine if my print server is configured.
My printer is not shown in the list (No Printer Attached) 1 Select My print server/printer is NOT shown in the list on the Print Server Setup screen. 2 Make sure: • • • The printer is turned on (check the power indicator light). The printer is properly connected to the print server (check the USB cable). There is not a problem with the printer or USB cable. 3 Select the first radio button. 4 Click Next to search the network again.
My network printer does not print • Make sure all cables to the printer, print server, electrical outlet, and network connection are secure. • Make sure the Power and USB indicator lights are on and the Status indicator light is off. • Check the printer status. • Make sure the network is operating properly. Refer to your network documentation or contact your network administrator. • Make sure the printer software is installed on the computer from which you are sending the print job.
4 How Do I...? Use this section to find out how to perform the following common tasks related to your print server and network printer. Print a test page 1 From the Start menu, click Settings →Printers. 2 From the Printers folder, right-click the icon for your network printer. 3 Select Properties from the sidebar menu. 4 From the General tab, click Print Test Page.
Uninstall the Lexmark N4000e Setup Utility software 1 From the Start menu, click Programs or All Programs →Lexmark →N4000e →N4000e Software Uninstall. 2 Follow the instructions on your screen. Check the printer status 1 From the Start menu, click Settings →Printers. 2 From the Printers folder, right-click the icon for your network printer. 3 Make sure Set as Default is selected and Use Printer Offline is not selected. Verify the network printer port Follow the instructions for your operating system.
Determine if my print server is configured When you run the Setup Utility software, a list of all print servers found on your network appear on the screen. Your print server is configured if it appears in the list with its MAC address appended to the print server name. For example, Lexmark_E320_0020000035D0.
Change the print server network settings Once the IP address is assigned, you can access the homepage on the Web to remotely view and manage the network printer. Functions include viewing printer status, resetting the print server, changing settings, and so on. To access the Web page for your printer server, do one of the following: • On the Print Server Setup screen, right-click your print server in the list, and then select Launch homepage. • Type the IP address in the URL field of your Web browser.
5 Glossary DHCP. Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. This means that a new device can be added to a network without having to manually assign a unique IP address. Ethernet (category 5) cable. A network cable with RJ-45 connectors. This cable connects the print server to the Ethernet network. Also referred to as a Cat 5 cable.
Statement of Limited Warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the countryspecific warranty information that came with your printer. Lexmark N4000e Print Server This Statement of Limited Warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.