E320/E322 Setup Guide April 2001 www.lexmark.
Edition: April 2001 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Table of contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v About your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Other sources of information . . . . . . . . . . . . . . . . . . . . . . . . viii Viewing the Lexmark Publications CD . . . . . . . . . . . . . . . . . . ix Step 1: Unpack the printer . . . . . . . . . . . . . . .
Step 4: Install the tray 2 option . . . . . . . . . . . . . . . . . . . . . 15 Step 5: Attach cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Local printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Attaching a power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Step 6: Load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface About your printer Three printer models are available: the Lexmark E320, Lexmark E322, and Lexmark E322n. The differences between these three models are listed in the following table.
Paper support Tray 1 Paper support Manual feed Top output bin Paper guide Operator panel lights Front output door Optional tray 2 Use this feature: When you want to: Tray 1 Load up to 150 sheets of paper or 10 sheets of other media. Paper support Support media in tray 1 or the top output bin. Manual feed Load a single sheet of paper/other media. Use for transparencies, labels, envelopes, and card stock. Paper guides Adjust the width of the media in tray 1 and the manual feed.
Lexmark E320 and E322 Lexmark E322n Parallel cable connector Ethernet connector USB cable connector Power switch Power cord connector Power cord connector Power switch Use this feature: When you want to: Parallel cable connector Connect your computer to the Lexmark E320 or E322 parallel port with a parallel cable. USB connector Connect your computer to your printer’s USB port with a Universal Serial Bus (USB) cable.
Operator panel The operator panel has 6 lights and 1 button. Different light sequences provide status, attendance and service information. Depending on the light sequence, briefly (approximately 1 second) push the operator panel button to restart the printer, display an error code, or activate other printer functions. Use your printer driver or, if your printer is connected to a network, MarkNet Web Pages, to change the paper source, paper size and other printer settings.
Viewing the Lexmark Publications CD Insert the Lexmark Publications CD into your CD-ROM drive. If the CD does not automatically launch: 1 2 Select your CD-ROM drive. Double-click START.PDF (or double-click the CD icon on your desktop and then click START.PDF if you are using a Macintosh computer). You must have a copy of Adobe Acrobat Reader, Version 4.05c with Search or later installed on your computer to view the Lexmark Publications CD.
Lexmark Web site x Preface Access our site on the World Wide Web for updated printer drivers and utilities, and other Lexmark E320/E322 printer documentation: www.lexmark.com.
Step 1: Unpack the printer 1 Remove the printer and all accessories from the packaging carton. Save the carton and packing materials in case you need to repack the printer for service or storage. Power cord Overlay Drivers CD Setup Guide and Publications CD Quick Reference card 2 Remove all tape from outside and inside the printer.
4 Place the printer on a flat, stable surface in a well-ventilated area near your computer. Do not place the printer: — In direct sunlight — Near heat sources or air conditioners — In dusty or dirty environments Attaching an operator panel overlay If you have a non-English operator panel overlay in your printer box and wish to use it, peel it off, align it on the operator panel, and press it into place.
2 Grasp the cartridge handle and pull the print cartridge straight up. 3 Remove the protective foam packaging from the print cartridge. 4 Pull off the plastic piece attached to the ends of the print cartridge. Cartridge handle Discard the plastic piece, foam and paper. 5 Continue with “Install the print cartridge” on page 4.
Step 2: Install the print cartridge 1 Shake the cartridge to distribute the toner evenly. 2 Insert the print cartridge: a Align the colored labels on either side of the print cartridge with the corresponding labels in the printer. b Holding the handle, tilt the print cartridge down and guide it between the print cartridge grooves. c Push down on the cartridge until it is firmly in place.
3 Close the printer cover. What do I do next? Task Go to page ...
Step 3: Install memory cards Depending on your printer model, you can increase printer memory for a total of up to 68MB (Lexmark E320), 72MB (Lexmark E322), and 80MB (Lexmark E322n). If you have a Lexmark E322 or E322n, you can also install a 1MB, 2MB, or 4MB optional flash memory card for storing downloaded fonts or macros. Removing the printer side cover 6 Install memory cards Before installing any memory options, you must remove the printer side cover.
CAUTION! If you are installing memory cards sometime after setting up the printer, turn the printer off and unplug any attached peripherals before continuing. 1 Open the printer front cover.
Removing the system board shield 8 Install memory cards 2 Firmly push in the two oval tabs as you pull open the side cover. 3 Remove the cover and set it aside. You will need a small Phillips screwdriver to remove the metal shield covering the printer system board.
1 Remove the single screw and set it aside. 2 Remove the metal shield by sliding it along the top and bottom grooves and set it aside. Installing a printer memory card Warning! Printer memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card. To install an optional printer memory card: 1 Unpack the printer memory card.
2 Avoid touching the connection points along the edge of the card. Save the packaging. 3 Locate the top connector on the system board. 4 Hold the memory card with the connection points pointing toward the top connector on the system board. 5 Insert the card into the connector.
6 Push the memory card firmly into the connector until the latches on either side of the connector snap into place. 7 If you are installing flash memory in a Lexmark E322 or E322n, continue. Otherwise, reattach the metal shield and side cover. See page 13 for instructions. 1 Unpack the flash memory card. Installing a flash memory card Note: Flash memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card.
2 Avoid touching the connection points along the edge of the card. Save the packaging. 3 Locate the bottom connector on the system board. 4 Hold the option card with the connection points pointing toward the bottom connector on the system board. 5 Insert the card into the connector at a 45 degree angle.
6 Push the card firmly into the connector with your thumbs until the latches snap into place. 7 Reattach the metal shield and side cover. Reattaching the metal shield When you have finished installing the memory card(s): 1 Align the metal shield between the top and bottom grooves and slide it all the way back. 2 Reattach the screw to keep the shield in place.
Reattaching the side cover Tab 1 Align the top and bottom tabs with the corresponding slots. 2 As you close the door, push the oval tabs firmly into the slots. 3 Close the front cover. Tab What do I do next? 14 Task Go to page...
Step 4: Install the tray 2 option You can increase paper capacity with the optional 250-sheet drawer, which attaches underneath the printer. Support unit A drawer consists of a paper tray and a support unit. Paper tray 1 Remove the tray from the support unit. 2 Remove all packing material and tape from the tray and the support unit. 3 Place the support unit in the location you have chosen for your printer.
Note: If you install the 250-sheet drawer at a later time, be sure to turn off the printer before installing the drawer. 4 Align the printer with the front of the support unit and place it on top of the support unit. Make sure the support unit is firmly in place. When you complete setting up the printer, print a menu settings page to verify the 250-sheet drawer is listed under Installed Features (see page 30). 5 16 Install the tray 2 option Insert the tray.
Step 5: Attach cables Local printing To attach a Lexmark E320 or E322 printer to a computer using an IEEE1284 compliant parallel cable, we recommend using Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). 1 Make sure the printer, computer, and any attached peripherals are turned off and unplugged. 2 Plug one end of the cable into the parallel connector on the printer. 3 Snap down the clips at each end of the connector.
To attach a Lexmark E320, E322, or E322n printer to a computer using a USB cable, we recommend Lexmark part number 12A2405 (2 m). 1 Plug one end of the USB cable into the USB port on the printer. Match the USB symbol on the cable to the USB symbol on the printer. 2 18 Attach cables Plug the other end of the cable into the USB port on the computer.
Network printing You can attach a Lexmark E322n printer to a network using an Ethernet cable (UTP cable with RJ.45 connector). To attach the printer to a network with an Ethernet cable: 1 Plug one end of the Ethernet cable into the Ethernet network port on the MarkNet™ print server. 2 Plug the other end of the cable into a network LAN connection.
Attaching a power cord 1 Make sure the printer is turned off. 2 Plug one end of the power cord into the power cord connector. 3 Plug the other end into a properly grounded outlet. 4 Turn on the printer. Each indicator light turns on and off, starting with Press Button and ending with the Ready light.
Step 6: Load paper Tray 1 Paper support Paper support Manual feed Top output bin Your printer has two standard paper sources: tray 1, which holds up to 150 sheets of plain paper, and a single-sheet manual feed. Use tray 1 for most print jobs. Use the manual feed to feed a single page, transparency, envelope, label, or card stock. You can increase your printer paper capacity with the optional 250-sheet drawer. An output bin on top of the printer holds up to 100 sheets.
22 Load paper 1 Extend the rear paper support until you hear a click. 2 Flex the sheets back and forth to loosen them, then fan them.
3 If loading: • letterhead paper, insert letterhead with the top of the page pointing down, facing you • envelopes, insert them vertically, flap side down with the stamp area in the top left corner To reduce paper jams, do not use envelopes that: — Have excessive curl — Are stuck together — Are damaged in any way — Contain windows, holes, perforations, cutouts, or embossing — Use metal clasps, string ties, or metal folding bars — Have postage stamps attached — Have any exposed adhesive when the flap is
4 Extend the front paper support on the paper output bin until you hear a click. 5 If you are printing on legal size paper, completely extend the front paper support. 6 Open the front output door for a straight-through paper path if you’re printing on special media. 7 Slide the paper guides against the edges of the paper or envelopes. 8 Select the paper size and type from your software application.
If you experience problems feeding envelopes or card stock in tray 1, try printing them one at a time from the manual feed. 1 Extend the front paper support on the paper output bin until you hear a click. 2 If you are loading legal paper, extend the front paper support all the way up. 3 Open the front output door if you’re printing on special media.
— Have postage stamps attached — Have any exposed adhesive when the flap is in the sealed position 5 Slide the paper guides flush against the edges of the paper or envelope. 6 Select the paper size and type from your software application. 7 8 Start your print job. 9 When the Load Paper light and the Press Button light come on, place another piece of media in the manual feed. 10 Briefly (approximately one second) push the operator panel button to start printing.
Loading the optional tray 2 1 Grasp the tabs on either side of the tray and pull it completely out of the printer. 2 Make sure the metal plate is pressed down before inserting it into the printer. After the tray is inserted, the metal plate springs back up so the paper can feed into the printer.
Corner bucklers 28 Load paper 3 If loading A4 or legal size paper, extend the paper support on the front of the tray. 4 Flex the sheets back and forth to loosen them, then fan them. 5 If loading letterhead paper, insert letterhead face down with the top of the page entering the printer first. 6 Do not exceed the stack height indicator; overfilling the tray may cause paper jams. 7 Make sure the paper is under both corner bucklers and lying flat in the tray.
8 Slide the paper guides flush against the edges of the paper. 9 Reinstall the tray, making sure the tray is pushed all the way in. 10 Select the paper size and type from your software application. 11 Start your print job.
Step 7: Verify printer setup Print a menu settings page for a list of the current printer settings. If you have a Lexmark E322n, your printer prints both a menu settings page and a setup page listing the IP address and other network settings. 1 Make sure the printer is on and briefly press the operator panel button to print the page. 2 If you installed the optional tray 2 or additional memory, make sure it is listed under Installed Features.
Step 8: Understanding the operator panel lights The operator panel lights mean different things, depending on their sequence. They indicate that the printer is ready to print, the printer needs intervention, or the printer needs servicing. Some of the more common light sequences are shown in the next section. For a complete explanation of all of the light sequences, refer to the Understanding the operator panel lights section of the Lexmark Publications CD.
Operator panel terms Light is on Light is off Light is blinking Light is blinking slowly Press Button Press Button 32 • A brief button press (push the button once for no more than 3 seconds) restarts the printer. • A long button press (hold until all the lights come on) resets the printer or selects a setting in the special function menu (see the Publications CD for more information).
The printer is ready to receive and process data. The printer is busy receiving or processing data.
The printer is waiting until additional data is received. The printer top cover is open or the print cartridge is not installed. If both the Error light and Press Button lights are on, a secondary error has occurred: 34 Understanding the operator panel lights 1 Press the operator panel button with a double-button press to display the secondary error code. 2 Refer to Understanding the Operator Panel Lights section in the Lexmark Publications CD for information on what it means and what you can do.
Tray 1 or tray 2 is out of media or the media did not feed properly. The printer prompts you to load another sheet of media in the manual feed.
The printer detects a jam. The printer alerts you the toner is getting low. Remove the print cartridge and shake it to print more pages before replacing it. (On the Lexmark E320, the Toner Low light does not come on if the standard 1,500-page print cartridge is installed.
The printer has a service error. Turn the printer off and back on. If the lights are still blinking, contact your point of purchase.
Step 9: Install printer drivers A printer driver is software that lets your computer communicate with your printer. Local printing Windows The following instructions explain how to install a printer driver on a printer attached to a computer using a parallel or USB connection. Supported connections The following printer connections are supported: • • Parallel (Windows 95/98/Me, Windows NT 4.
installation. Detailed instructions are provided for parallel and USB connections. Macintosh If you are setting up the printer for local printing, you need to install the Lexmark E320 PPD and use it with the LaserWriter 8 printer driver or the Adobe PostScript driver. The Lexmark E320 PPD and specific information about local printer installation on Macintosh computers can be found on the drivers CD that shipped with your printer.
Printing methods The following network printing methods are supported: • • Direct IP printing Shared printing (point and print, peer-to-peer) Creating ports and installing drivers Read the detailed instructions on the drivers CD. Click View Documentation and look for network printer installation.
Novell Distributed Print Services (NDPS) If you have an NDPS environment, we recommend you install the Lexmark NDPS IP Gateway. The gateway tightly integrates your printers with NDPS so you can easily monitor, control, and print to them. You can get the gateway, the snap-ins, the support files and a white paper with installation instructions on the Web at www.lexmark.com/networking/ndps.html.
Step 10: Troubleshooting tips Problem: What to do: Installing a print cartridge Characters appear light or blurred. • The print cartridge may be low on toner. Replace the cartridge. The printer seems to be printing, but pages are blank. • The print cartridge has an error. Replace the cartridge. The printer is on, but nothing prints. • Make sure the print cartridge is installed. Jobs are not printing and the Error light is on solid.
Problem: What to do: The paper fails to feed from tray 1. • Make sure tray 1 is selected from the printer driver. • Remove the paper from tray 1 and fan the paper. The paper fails to feed from the optional tray 2. • • • • • • Make sure tray 2 is selected from the printer driver. Make sure the tray is pushed all the way in. Make sure the metal plate is pressed down. Make sure the paper is under both corner bucklers. Make sure the paper does not exceed the stack height indicator.
Statement of limited warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer. Lexmark E320/E322 printer Warranty This Statement of Limited Warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.
Warranty service The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt. To obtain warranty service you may be required to present proof of original purchase. Warranty service will be provided at your location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item.
• Failure to have installed a maintenance kit as specified (if applicable) • Use of printing media outside of Lexmark specifications • Use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons) • Use of other than Lexmark product or component ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
Index Symbols using a USB cable 18 using an Ethernet cable 19 23 Numerics 250-sheet drawer 15 A D drivers CD ix drivers, installing local printing 38 network printing 39 A4, loading 23, 25, 28 A5, loading 23, 25, 28 E B envelopes, loading 23, 25 Ethernet cable 19 executive, loading 23, 25, 28 B5, loading 23, 25, 28 C cable, connecting Ethernet 19 parallel 17 USB 18 card stock, loading 23 cautions iii CD drivers ix changing a print cartridge see Publications CD Reference connecting the printer usi
letter, loading 23, 25, 28 letterhead, loading 23, 25, 28 Lexmark Publications CD viii Lexmark Web site x loading card stock 23, 25 envelopes 23, 25 manual feed 24 paper A4 23, 25, 28 A5 23, 25, 28 B5 23, 25, 28 executive 23, 25, 28 legal 24, 25, 28 letter 23, 25, 28 letterhead 23, 25, 28 transparencies 23, 25 tray 1 21 tray 2 27 local printing, drivers 38 M Macintosh printer drivers 40 manual feed, loading 24 MarkNet internal print server 19 memory cards, installing 6 menu settings page, printing 30 P pa
see the Publications CD T toner cartridge see print cartridge transparencies, loading 23, 25 tray 1, loading 21 tray 2, loading 27 troubleshooting attaching cables 42 installing a print cartridge 42 loading paper 42 paper jams see Publications CD or Quick Reference printing from the correct tray 43 restoring factory defaults see the Publications CD U unpacking the printer 1 USB cable 18 W warnings iii warranty 44 Web site, Lexmark x Windows printer drivers 39 Index 49
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2001 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.
