Quick Reference Guide

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Area Area name Jam
numbers
What to do
1 Cover F 281
4yy.xx
Open cover F, and then
remove the jammed paper.
2 Door G 455
4yy.xx
Open door G, and then remove
the jammed paper.
For staple jams, remove the
staple cartridge, and then clear
the staple jam.
3 Door H 4yy.xx Open door H, and then remove
the jammed paper.
4 Standard exit bin 201–202
203
Remove all paper from the
standard exit bin, and then
remove the jammed paper.
5 Standard finisher
bin
4yy.xx Remove all paper from the
standard finisher bin, and then
remove the jammed paper.
Area Area name Jam
numbers
What to do
6 Finisher bin 1 4yy.xx Remove all paper from the
finisher bin 1, and then remove
the jammed paper.
7 Finisher bin 2 4yy.xx Remove all paper from the
finisher bin 2, and then remove
the jammed paper.
8 Door C
Tray [x]
24x Open door C, and then remove
the jammed paper.
Open each tray, and then
remove any jams.
9 Tray 5
(high‑capacity
feeder)
24x Open the tray, and then
remove the jammed paper.
Open the top cover, and then
remove the jammed paper.
Gently move the tray to the left
until it stops, and then remove
the jammed paper.
10 Multipurpose
feeder
250 Remove all paper from the
multipurpose feeder, and then
remove the jammed paper.
11 Door B 230 Open door B, and then remove
the jammed paper.
12 Door A 201–202
231
281
Open door A, and then remove
the jammed paper.
13 Door D 203 Open door A, and then door D,
and then remove the jammed
paper.
201–202 paper jams
If the jammed paper is visible in the standard exit bin, then firmly grasp
the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Paper jam in the fuser
1 Open door A by lifting the release latch and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
2 Lift the green lever.
3 Firmly grasp the jammed paper on each side, and then gently pull
it out.
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