Quick Reference Guide

Supported flash drives and file types
Flash drive File type
Many flash drives are tested and approved for use with
the printer. For more information, contact the place
where you purchased the printer.
Notes:
• Hi‑Speed USB flash drives must support the
full‑speed standard. Devices supporting only USB
low‑speed capabilities are not supported.
• USB flash drives must support the File Allocation
Table (FAT) system. Devices formatted with New
Technology File System (NTFS) or any other file
system are not supported.
Documents:
• .pdf
• .xps
• .html
Images:
• .dcx
• .gif
• .JPEG
or .jpg
• .bmp
• .pcx
• .TIFF
or .tif
• .png
Canceling a print job
Canceling a print job from the printer control
panel
1 Touch Cancel Jobs on the touch screen, or press on the keypad.
2 Touch the job you want to cancel, and then touch Delete Selected
Jobs.
Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Open
Print Queue
• System Preferences > Print & Fax > select your printer > Open
Print Queue
2 From the printer window, select the print job you want to cancel,
and then delete it.
Clearing jams
Avoiding jams
Paper tray recommendations
• Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to
printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height does not
exceed the indicated maximum height.
• Make sure the guides in the tray or the multipurpose feeder are
properly positioned and are not pressing too tightly against the
paper or envelopes.
• Push the tray in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control
panel menus.
• Store paper per manufacturer recommendations.
Understanding jam numbers and
locations
When a jam occurs, a message indicating the jam location appears on
the printer display. Open doors and covers, and remove trays to access
jam locations. To resolve any paper jam message, you must clear all
jammed paper from the paper path.
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