Quick Reference Guide

Area Jam numbers What to do
4 250
1 Remove all media from the multipurpose
feeder.
2 Flex and stack the media.
3 Reload paper or media in the
multipurpose feeder.
4 Adjust the paper guides.
5 Touch Continue, jam cleared.
200 paper jam
1 Open the side door.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Pull the jammed paper up and out to remove it from the paper
path.
Notes:
• Make sure all paper fragments are removed.
• If the page is in the fuser, the fuser nip release lever should
be lowered and should be switched to envelope mode.
• After removing the jammed page, return the lever to the
proper position.
3 Close the side door.
4 Touch Continue, jam cleared.
201 paper jam
1 Open the side door.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 Determine where the jam is located, and then remove it:
a If the paper is visible under the fuser, then grasp it on each
side and pull it out.
b If the paper is not visible, then you will need to remove the
fuser unit.
Warning—Potential Damage: Do not touch the center of
the fuser unit. Doing so will damage the fuser.
1 Lift the handles on each side of the fuser, and then pull to
remove the fuser unit.
2 Remove the jammed paper.
Notes:
• Make sure all paper fragments are removed.
• Pull the jammed paper downwards.
• If the paper is in the fuser, then the fuser nip release
lever should be lowered and should be switched to
envelope mode.
• After removing the jammed paper, return the lever to
the proper position.
5