Lexmark™ C910 Quick Reference Topic Page Printer menu overview 1 Using the operator panel 2 Understanding printer messages 6 Loading paper 8 Locating and clearing paper jams 17 www.lexmark.
Edition: October 2001 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Printer menu overview Finishing Menu Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border Network Menu PCL SmartSwitch PS SmartSwitch MAC Binary PS NPA Mode Network Buffer Job Buffering Network Setup Std Net Setup PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Auto CR after LF Auto LF after CR Tray Renumber Serial Menu PCL SmartSwitch PS SmartSwitch NPA Mode
Using the operator panel Press Menu to: • • 1 Menu 2 Select Go 3 5 Return Stop 4 • 6 • Enter the menus from the Ready state. Scroll through menus or values. Increase or decrease a numerical value. Display the Job Menu or the Supplies Menu while the printer is busy. Press Select to: • • Select the item on the second line of the display. Save the selection as a new default setting. Press Return to back up to the previous menu level.
Canceling a print job To cancel a print job after it has started printing: 1 Press Menu until you see Job Menu, and then press Select. 2 Press Menu until you see Cancel Job, and then press Select. Printing a menu settings page To verify Paper Size and Paper Type settings, and check installed options and memory, print a menu settings page: 1 Press Menu until you see Utilities Menu, and then press Select. 2 Press Menu until you see Print Menus, and then press Select. The menu settings page prints.
To a print confidential job: Note: Confidential printing only works with Lexmark C910 custom printer drivers. These drivers are located on the drivers CD that shipped with your printer and on the Web at www.lexmark.com. Note: If you send a large file to a shared network printer, it remains in the printer memory until you print it. This could prevent others from printing. Retrieve your print jobs as soon as possible.
(Print All Jobs sends all jobs with the same user name and PIN immediately to the printer.) e Press Menu until you see the job you want to print, and then press Select. f Press Go to send the job to the printer. After the job prints, it is deleted from printer memory and the printer returns to the Ready state.
Understanding printer messages The following table lists some typical operator panel messages you may encounter and the action you can take to clear them. For more information on these or other printer messages, refer to the Lexmark C910 Publications CD. Message Action 37 Insufficient Memory • Press Go to clear the message. The printer deletes held jobs until there is enough printer memory to process the current job. • Press Stop to clear the message without deleting any held jobs.
Message Action 81 Transfer Belt Exhausted • Press Go to clear the message. • Install a new transfer belt. It is time to replace the transfer belt. Note: If the front door is opened and closed, the message Did you replace transfer belt? appears. If a new transfer belt has not been installed, press Stop. If a new transfer belt has been installed, press Go. 84 PC Life Warning • Press Go to clear the message. • Install a new photodeveloper.
Loading paper Paper source Page Loading a 550-sheet tray 9 Loading the multipurpose feeder 11 Loading the high capacity feeder 13 Your printer supports a wide variety of paper types, sizes, and weights. The standard tray (tray 1) and optional trays 2, 3, and 4 are marked with stack height letters A, B, C. The optional heavy media tray is marked with stack height letters D, E, and F. The following table lists recommended media, weights, and the stack height guide to use when loading the paper trays..
Stack height letter Recommended media E • Lexmark Glossy PaperA Letter (P/N 12A5950), A4 (P/N 12A5951) • Cardstock: Letter, A4 (128–163 g/m2, 90 lb. index) • Paper Labels: Letter, A4 (up to 180 g/m2, 48 lb. bond) F Letter, A4 (105 - 128 g/m2, 28–34 lb. bond) * Lexmark Glossy Paper is 120 g/m2, 80 lb. book, 32 lb bond. ** Lexmark Transparency weight is 120 g/m2.
2 Press the metal plate down until it locks. 3 Squeeze the left guide and slide it to the position for the size paper you are loading. The position of the left paper guide tells the printer the size of the paper in the tray. 10 4 Release the paper guide. 5 Flex the sheets back and forth to loosen them, and then fan them. 6 Place the paper in the tray, print side down.
7 Squeeze the front paper guide lever and slide the guide until it lightly touches the stack of paper. 8 Rotate the paper size dial until you see the correct size of paper indicated in the window. 9 Push in the tray completely. Loading the multipurpose feeder Warning! Feeding more than a single sheet of glossy paper may damage the fuser. You can load up to 100 sheets of plain paper in the multipurpose feeder.
12 1 Open and extend the multipurpose feeder. 2 Slide the paper guides to the correct position for the size paper you are loading. 3 Press the paper feed plate down until it locks into place. 4 Flex the sheets back and forth to loosen them, and then fan them.
5 Place the paper print side up between the paper guides. 6 Move the SET button to the left to unlock the tray. Loading the high capacity feeder Note: Load only plain paper in the high capacity feeder. You can load up to 3,000 sheets of plain paper in the optional high capacity feeder.
1 Open the high capacity feeder top cover. 2 Check the position of the paper guides. If the paper guide arrows are correctly aligned to the size paper you are loading, go to step 6 on page 15. If not, continue with step 3 on page 14. 14 3 Loosen the left and right paper guide thumbscrews. 4 Slide the guides left or right to the correct position for the size paper you are loading (A4 or Letter). 5 Tighten the left and right paper guide thumbscrews.
6 Flex the sheets back and forth to loosen them, and then fan them. 7 Place the paper against the paper guides, with the print side up. 8 Press the Paper Tray button. Note: If there is only a partial stack of paper in the tray, the paper low sensor will not allow the tray to go down. Add more paper to lower the tray. The paper tray lowers so you can load another 500 sheets of paper. 9 Repeat steps 7 and 8 until you have loaded the desired quantity.
10 16 Close the top cover.
Locating and clearing paper jams 200 Paper Jam Check Areas A,B 240 Paper Jam 200 Paper Jam Check Area C 200 Paper Jam Check Area F 249 Paper Jam T 1 T 2 T 5 T 3 T 4 200 Paper Jam Check Area E 200 Paper Jam Check Area D 241 Paper Jam 242 Paper Jam 243 Paper Jam 244 Paper Jam Paper source Page 200 Paper Jam Pages Jammed (Check Areas A–F, T1–5, MPF) 18 240 Paper Jam Check MP Feeder 30 241–244 Paper Jam Check Tray 1–4 33 249 Paper Jam Check Tray 5 35 17
0 Paper Jam Pages Jammed (Check Areas A–F, T1–5, MPF) This message identifies the areas (A–F, MPF, or T1–T5) you need to check to remove the paper or to clear the message. To clear these areas: Jam message Page Check Areas A, B 18 Check Area C 24 Check Area D 24 Check Area E 27 Check Area F 29 Check MPF 30 Check T1–T4 33 Check T5 35 Check Areas A, B This message indicates a paper jam in the transfer belt, fuser, or output roller area. To clear areas A–B: 1 18 Open the front door.
2 Rotate the top cover locking lever to the left. 3 Place both hands on the lifting points and squeeze the right top cover latch. 4 Lift the cover.
Warning! Do not use pointed objects to remove the paper. They may damage the transfer belt. Note: The paper may be covered with unfused toner, which can stain garments. 5 Remove any paper on the transfer belt. If the paper source was the multipurpose feeder, check the area between the multipurpose feeder and the transfer belt. 6 Transfer belt Check the fuser area and top cover for additional jams. If there is no jammed paper in the fuser area or top cover, go to step 12 on page 22.
8 Slowly pull the paper out of the fuser toward the inside of the printer. 9 Rotate the fuser pressure release lever down. Note: The top cover will not close until the lever is in the down position. 10 Check the top cover for additional jams. If there is no jammed paper in the top cover, go to step 12 on page 22. 11 Remove the jam from the top cover.
12 Place both your hands on the top cover as shown. 13 Press down firmly until the top cover clicks into place. 14 Rotate the top cover locking lever to the right. If you cannot rotate the locking lever, the cover is not fully closed. 22 15 Open the jam access door on the left side of the printer. 16 Remove any paper inside the printer.
17 Close the jam access door. To prevent additional paper jams, make sure both sides of the door are closed. 18 19 Close the front door. Press Go. If the paper jam message continues, check and clear all paper from the paper path.
Check Area C This message indicates a paper jam in the duplex unit area by the access door. To clear area C: 1 Open the duplex jam access door on the right side of the printer. 2 3 Remove the jam. Press Go. If the paper jam message continues, check and clear all paper from the paper path. Check Area D This message indicates a paper jam in the duplex unit area. To clear area D: 1 24 Open the duplex jam access door on the right side of the printer.
2 Gently pull out the duplex unit. 3 Turn the paper forwarding dial counterclockwise. If the paper advances out of the duplex unit, remove the jam and go to step 7 on page 26. If the paper does not advance, go to step 4 on page 25. 4 Open the duplex unit covers. 5 Remove the jam.
6 Close the duplex unit covers. 7 Push the duplex unit in until it stops. 8 Close the duplex jam access door. 9 Press Go. If the paper jam message continues, check and clear all paper from the paper path.
Check Area E This message indicates a paper jam in the top, middle, or bottom optional drawer paper path area. To clear area E: Note: If you have a high capacity feeder, pull the feeder away from the printer. 1 Open the jam access door on the top optional drawer. 2 3 Remove the jam. 4 Open the jam access door on the middle optional drawer. Close the jam access door.
5 6 Remove the jam. 7 Open the jam access door on the bottom optional drawer. 8 9 Remove the jam. 10 Close the jam access door. Close the jam access door. Press Go. If the paper jam message continues, check and clear all paper from the paper path.
Check Area F 1 Pull the high capacity feeder away from the printer. 2 Open the jam access door on the top optional drawer. 3 4 Remove any jam. Close the jam access door.
5 Slide the high capacity feeder until the feeder locks to the docking frame. When the feeder is in the correct position, you hear a click. 6 Press Go. If the paper jam message continues, check and clear all paper from the paper path. 240 Paper Jam Check MP Feeder 1 Slowly pull the jam straight out of the multipurpose feeder. If the paper will not come out, proceed with step 2. 2 30 Open the front door.
3 Rotate the top cover locking lever to the left. 4 Place both hands on the lifting points and squeeze the right top cover latch. 5 Lift the cover.
Warning! Do not use pointed objects to remove the paper. They may damage the transfer belt. 6 Remove the paper on the transfer belt. 7 Place both your hands on the top cover as shown. 8 Press down firmly until the top cover clicks into place. 9 Rotate the top cover locking lever to the right. Transfer belt If you cannot rotate the locking lever, the cover is not fully closed.
10 11 Close the front door. Press Go. 241–244 Paper Jam Check Tray 1–4 Note: Although tray 1 is shown, you can use the same procedure to clear any of the 241–244 or Check Tray 1–4 messages. Paper jam messages 241–244 and Check Tray 1–4 indicate a jam in one of the paper trays. (See the illustration on page 17 for tray numbering.) To remove the jam: 1 If you have a high capacity feeder, pull the feeder away from the printer. 2 Open the jam access door for the paper tray indicated on the display.
5 Pull out the paper tray indicated on the display. 6 Remove any wrinkled or creased paper. 7 Push down on the remaining paper in the tray until the bottom plate clicks into place. 8 9 Close the paper tray. Press Go. If the paper jam message continues, check and clear all paper from the paper path.
249 Paper Jam Check Tray 5 Note: If you have an optional printer cabinet, the high capacity feeder will be identified as tray 3. A 249 Paper Jam Check Tray 5 message indicates a jam in the high capacity feeder. To remove the jam: 1 Open the high capacity feeder top cover. 2 Remove the jam. 3 4 Close the cover. Press Go.
P/N 12N0423 E.C. 2N0016 October 2001 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2001 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.
