User's Manual
Table Of Contents
- Contents
- Safety information
- Learning about the printer
- Understanding the printer control panel
- Setting up and using the home screen applications
- Additional printer setup
- Installing internal options
- Installing hardware options
- Setting up the printer software
- Attaching cables
- Networking
- Preparing to set up the printer on an Ethernet network
- Installing the printer on an Ethernet network
- Preparing to set up the printer on a wireless network
- Connecting the printer using the Wireless Setup Wizard
- Connecting the printer to a wireless network using Wi-Fi Protected Setup
- Connecting the printer to a wireless network using the Embedded Web Server
- Changing port settings after installing a new network Internal Solutions Port
- Setting up serial printing
- Verifying printer setup
- Loading paper and specialty media
- Paper and specialty media guide
- Printing
- Copying
- E-mailing
- Faxing
- Setting up the printer to fax
- Sending a fax
- Creating shortcuts
- Customizing fax settings
- Canceling an outgoing fax
- Holding and forwarding faxes
- Understanding the fax options
- Scanning
- Understanding the printer menus
- Saving money and the environment
- Securing the printer
- Maintaining the printer
- Managing the printer
- Clearing jams
- Avoiding jams
- Understanding jam messages and locations
- [x]-page jam, open front door. [20y.xx]
- [x]-page jam, open rear door. [20y.xx]
- [x]-page jam, clear standard bin. [20y.xx]
- [x]-page jam, remove tray 1 to clear duplex. [23y.xx]
- [x]-page jam, open tray [x]. [24y.xx]
- [x]-page jam, clear manual feeder. [25y.xx]
- [x]-page jam, open automatic feeder top cover. [28y.xx]
- Troubleshooting
- Understanding printer messages
- Cartridge low [88.xy]
- Cartridge nearly low [88.xy]
- Cartridge very low, [x] estimated pages remain [88.xy]
- Change [paper source] to [custom string] load [paper orientation]
- Change [paper source] to [custom type name] load [orientation]
- Change [paper source] to [paper size] load [orientation]
- Change [paper source] to [paper type] [paper size] load [orientation]
- Close flatbed cover and load originals if restarting job [2yy.xx]
- Close front door
- Configuration change, some held jobs were not restored [57]
- Complex page, some data may not have printed [39]
- Defective flash detected [51]
- Disk must be formatted for use in this device
- Error reading USB drive. Remove USB.
- Error reading USB hub. Remove hub.
- Fax memory full
- Fax partition inoperative. Contact system administrator.
- Fax server 'To Format' not set up. Contact system administrator.
- Fax Station Name not set up. Contact system administrator.
- Fax Station Number not set up. Contact system administrator.
- Imaging unit low [84.xy]
- Imaging unit nearly low [84.xy]
- Imaging unit very low, [x] estimated pages remain [84.xy]
- Incorrect paper size, open [paper source] [34]
- Insufficient memory for Flash Memory Defragment operation [37]
- Insufficient memory, some Held Jobs were deleted [37]
- Insufficient memory, some held jobs will not be restored [37]
- Insufficient memory to collate job [37]
- Insufficient memory to support Resource Save feature [35]
- Load manual feeder with [custom string] [paper orientation]
- Load manual feeder with [custom type name] [paper orientation]
- Load manual feeder with [paper size] [paper orientation]
- Load manual feeder with [paper type] [paper size] [paper orientation]
- Load [paper source] with [custom string] [paper orientation]
- Load [paper source] with [custom type name] [paper orientation]
- Load [paper source] with [paper size] [paper orientation]
- Load [paper source] with [paper type] [paper size] [paper orientation]
- Maintenance kit low [80.xy]
- Maintenance kit nearly low [80.xy]
- Maintenance kit very low, [x] estimated pages remain [80.xy]
- Memory full [38]
- Memory full, cannot print faxes
- Memory full, cannot send faxes
- Network [x] software error [54]
- No analog phone line connected to modem, fax is disabled.
- Non-Lexmark [supply type], see User’s Guide [33.xy]
- Not enough free space in flash memory for resources [52]
- Printer had to restart. Last job may be incomplete.
- Reinstall missing or unresponsive cartridge [31.xy]
- Reinstall missing or unresponsive imaging unit [31.xy]
- Remove paper from standard output bin
- Replace all originals if restarting job.
- Replace cartridge, 0 estimated pages remain [88.xy]
- Replace cartridge, printer region mismatch [42.xy]
- Replace defective imaging unit [31.xy]
- Replace imaging unit, 0 estimated pages remain [84.xy]
- Replace jammed originals if restarting job.
- Replace maintenance kit, 0 estimated pages remain [80.xy]
- Replace unsupported cartridge [32.xy]
- Replace unsupported imaging unit [32.xy]
- Restore held jobs?
- Scanner automatic feeder cover open
- Scanner disabled by admin [840.01]
- Scanner disabled. Contact system administrator if problem persists. [840.02]
- Scanner jam, remove all originals from the scanner [2yy.xx]
- Scanner jam, remove jammed originals from the scanner [2yy.xx]
- Serial option [x] error [54]
- SMTP server not set up. Contact system administrator.
- Some held jobs were not restored
- Standard network software error [54]
- Standard USB port disabled [56]
- Supply needed to complete job
- Too many flash options installed [58]
- Too many trays attached [58]
- Unformatted flash detected [53]
- Weblink server not set up. Contact system administrator.
- Solving printer problems
- Solving print problems
- Printing problems
- Multiple-language PDF files do not print
- Error message about reading the flash drive appears
- Print jobs do not print
- Confidential and other held jobs do not print
- Print job takes longer than expected
- Printing slows down
- Job prints from the wrong tray or on the wrong paper
- Incorrect characters print
- Tray linking does not work
- Large jobs do not collate
- Unexpected page breaks occur
- Print quality problems
- Characters have jagged or uneven edges
- Printer is printing blank pages
- Clipped pages or images
- Compressed images appear on prints
- Shadow images appear on prints
- Gray background on prints
- Incorrect margins on prints
- Paper curl
- Print irregularities
- Repeating defects appear on prints
- Print is too dark
- Print is too light
- Skewed print
- Printer is printing solid black pages
- Transparency print quality is poor
- Streaked horizontal lines appear on prints
- Streaked vertical lines appear on prints
- Horizontal voids appear on prints
- Vertical voids appear on prints
- Toner specks appear on prints
- Toner fog or background shading appears on prints
- Toner rubs off
- Uneven print density
- Printing problems
- Solving copy problems
- Solving fax problems
- Solving scanner problems
- Solving home screen applications problems
- Embedded Web Server does not open
- Contacting customer support
- Understanding printer messages
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Federal Communications Commission (FCC) compliance information statement
- Noise emission levels
- Temperature information
- Waste from Electrical and Electronic Equipment (WEEE) directive
- Product disposal
- Static sensitivity notice
- ENERGY STAR
- Laser notice
- Laser advisory label
- Power consumption
- Licensing notices
- European Community (EC) directives conformity
- Regulatory notices for telecommunication terminal equipment
- Notice to users of the US telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the New Zealand telephone network
- Notice to Users in the European Union
- Regulatory notices for wireless products
- Modular component notice
- Exposure to radio frequency radiation
- Notice to users in Brazil
- Industry Canada (Canada)
- Taiwan NCC RF notice statement
- Notice to users in the European Union
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Patent acknowledgment
- Index

For 60–90‑g/m
2
(16–24‑lb) bond paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Selecting paper
Using the appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid paper jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually indicated on
the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m
2
(16 to 24 lb) weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or
releasing hazardous emissions.
Using recycled paper and other office papers
As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for
use in laser (electrophotographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that
represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor
and discipline. Many factors are taken into consideration both separately and as a whole, including the following:
• Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
• Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
• Moisture content (Business papers should have low moisture: 4–5%.)
• Bending resistance and proper stiffness means optimum feeding through the printer.
• Thickness (impacts how much can be loaded into a tray)
Paper and specialty media guide 72