User's Manual
Table Of Contents
- Contents
- About your printer
- Ordering and replacing ink cartridges
- Using the printer software
- Printing
- Copying
- Scanning
- E-mailing
- Wireless networking
- Troubleshooting
- Before you troubleshoot
- If Troubleshooting does not solve your problem
- Setup troubleshooting
- Installation screen did not appear during installation
- Incorrect language appears on the display
- Software did not install
- Print job does not print or is missing pages
- Make sure the ink cartridges are inserted correctly
- Select your printer from the Print dialog before sending the print job
- Make sure the print job is not paused
- Make sure your printer is set as the default printer
- Reconnect the printer power supply
- Remove and reconnect the USB cable connected to your printer
- Check the USB connection
- Remove and reinstall the printer software
- Printer is printing blank pages
- Printer is busy or does not respond
- Cannot delete documents from the print queue
- Cannot print through USB
- Wireless network troubleshooting
- Wireless troubleshooting checklist
- Printing a network setup page
- Locating IP addresses
- Cannot print over wireless network
- Turn the access point (wireless router) off and then back on
- Disconnect from VPN session
- Make sure Demo Mode is turned off
- Check your WEP key or WPA passphrase
- Check if your access point has an association/registration button
- Move your access point away from other electronic devices
- Move the computer and/or printer closer to the access point
- Check the wireless signal quality
- Check your advanced security settings
- Make sure your computer is connected to your access point
- Make sure that your computer and printer are connected to the same wireless network
- Make sure your OS is compatible with wireless printing through AirPort
- “Communication not available” message appears when printing wirelessly
- Notices
- Index

E-mailing
Before you can send an e-mail, you must first configure the network connection and e-mail settings of
your printer.
Sending e-mail
Scanner glass
Load the original document facedown at the placement corner.
Note: The Automatic Document Feeder (ADF) is available only in select printer models.
Tips for e‑mailing
• Make sure to enter your e‑mail account information and set up the SMTP server before sending an
e‑mail.
• Make sure the printer is connected to an Ethernet or wireless network before sending an e‑mail.
If necessary, make sure the network is connected to the Internet for the printer to communicate with
the SMTP server. If the printer cannot connect to the Internet, then contact your system support
person.
The printer supports only one active network connection (Ethernet or wireless) at a time.
• Add contacts to your address book. When sending an e‑mail, you can just select contacts from your
address book instead of typing their e‑mail addresses repeatedly.
• Make sure you load the original document or photo facedown on the scanner glass and at the
placement corner.
You can load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings).
• Close the scanner cover, if possible, to avoid dark edges on the scanned image.
• To send an e‑mail, see “Scanning directly to e‑mail using the printer software” on page 24.
Setting up the e-mail function
For Windows users
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to:
Printer Home > select your printer > Settings > Set up the printer to e‑mail
The E‑mail Setup Wizard opens.
4 Follow the instructions on the computer screen.
For Macintosh users
1
From the Finder, navigate to:
Applications > select your printer folder > Printer Settings > Email
2 Follow the instructions on the computer screen, and then click Save Settings.
Canceling an e‑mail
To cancel an e‑mail, press .
E-mailing 26