User's Manual
Table Of Contents
- Contents
- About your printer
- Ordering and replacing ink cartridges
- Using the printer software
- Printing
- Copying
- Scanning
- E-mailing
- Wireless networking
- Troubleshooting
- Before you troubleshoot
- If Troubleshooting does not solve your problem
- Setup troubleshooting
- Installation screen did not appear during installation
- Incorrect language appears on the display
- Software did not install
- Print job does not print or is missing pages
- Make sure the ink cartridges are inserted correctly
- Select your printer from the Print dialog before sending the print job
- Make sure the print job is not paused
- Make sure your printer is set as the default printer
- Reconnect the printer power supply
- Remove and reconnect the USB cable connected to your printer
- Check the USB connection
- Remove and reinstall the printer software
- Printer is printing blank pages
- Printer is busy or does not respond
- Cannot delete documents from the print queue
- Cannot print through USB
- Wireless network troubleshooting
- Wireless troubleshooting checklist
- Printing a network setup page
- Locating IP addresses
- Cannot print over wireless network
- Turn the access point (wireless router) off and then back on
- Disconnect from VPN session
- Make sure Demo Mode is turned off
- Check your WEP key or WPA passphrase
- Check if your access point has an association/registration button
- Move your access point away from other electronic devices
- Move the computer and/or printer closer to the access point
- Check the wireless signal quality
- Check your advanced security settings
- Make sure your computer is connected to your access point
- Make sure that your computer and printer are connected to the same wireless network
- Make sure your OS is compatible with wireless printing through AirPort
- “Communication not available” message appears when printing wirelessly
- Notices
- Index
If you aligned the cartridges to improve print quality, then print your document again. If print quality has
not improved, then clean the printhead nozzles.
Cleaning the printhead nozzles
If you have not been using the printer for a long period, then you may need to clean the printhead nozzles
to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical
outlet to allow it to perform automatic maintenance cycles.
Notes:
• Cleaning the printhead nozzles uses ink, so clean them only when necessary.
• Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.
• If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead
nozzles.
1 Load paper.
2 From the printer control panel, navigate to:
> Setup >
OK
> Maintenance >
OK
3 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean
Printhead, and then press
OK
.
A cleaning page prints.
Ordering and replacing ink cartridges 16