Quick Start Guide

• Make sure the paper or specialty media is below the maximum
paper fill indicator.
Warning—Potential Damage: Overfilling the feeder can
cause paper jams.
6 For custom- or universal-size paper, adjust the width guides to
lightly touch the sides of the stack.
7 From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams
and print quality problems.
Clearing jams
Carefully select paper and specialty media, and then load them
properly to avoid most jams. For more information, see “Avoiding
jams” on page 19. If jams occur, then follow the steps outlined in this
chapter.
Note: Jam recovery is set to Auto by default. The printer reprints
jammed pages unless the memory required to hold the pages is
needed for other printer tasks.
Avoiding jams
Load paper properly
• Make sure paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it before
printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height is below
the maximum paper fill indicator.
• Do not slide the paper into the tray. Load paper as shown in the
illustration.
• Make sure the guides in the tray or the multipurpose feeder are
properly positioned and are not pressing tightly against the paper
or envelopes.
• Push the tray firmly into the printer after loading paper.
• If you are loading prepunched paper for use with the staple finisher,
then make sure the holes on the long edge of the paper are on the
right side of the tray.
Source Printing Orientation
Tray One‑sided The short edge with holes enters
the printer first.
Two‑sided The short edge without holes
enters the printer first.
Multipurpose
feeder
One‑sided The short edge with holes enters
the printer first.
Two‑sided The short edge without holes
enters the printer first.
Note: If the holes on the long edge of the paper are on the left
side of the tray, then a jam may occur.
19