C790 Series User's Guide January 2011 Machine type(s): 5062 Model(s): 210, 230, 235 www.lexmark.
Contents Safety information.......................................................................................6 Learning about the printer...........................................................................8 Thank you for choosing this printer!.........................................................................................................8 Finding information about the printer......................................................................................................
Loading paper and specialty media............................................................61 Setting the paper size and type...............................................................................................................61 Configuring Universal paper settings......................................................................................................61 Loading the standard or optional 550-sheet tray...................................................................................
Maintaining the printer............................................................................150 Cleaning the exterior of the printer......................................................................................................150 Cleaning the printhead lenses...............................................................................................................150 Storing supplies...........................................................................................................
Solving home screen applications problems.........................................................................................193 Solving option problems........................................................................................................................193 Solving paper feed problems.................................................................................................................196 Solving print quality problems.........................................................
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
What are you looking for? Find it here Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help. Click ? to view context-sensitive information. Notes: • The Help installs automatically with the printer software. • The printer software is located in the printer Program folder or on the desktop, depending on your operating system. Latest supplemental information, updates, and technical support: Lexmark Support Web site— http://support.
– Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 1 2 5 3 4 1 152.4 mm (6.0 in.) 2 101.6 mm (4.0 in.) 3 609.6 mm (24.0 in.) 4 381 mm (15.0 in.) 5 304.8 mm (12.0 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You can configure your basic printer by adding optional trays.
Item 4 Description Sleep Enables Sleep Mode or Hibernate Mode The following are the statuses of the indicator light and the Sleep button: • Entering or waking from Sleep Mode—The indicator light is illuminated solid green, Sleep button is unilluminated. • Operating in Sleep Mode—The indicator light is illuminated solid green, Sleep button is illuminated solid amber. • Entering or waking from Hibernate Mode—The indicator light is illuminated solid green, Sleep button is illuminated blinking amber.
Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. 1 8 Touch 2 7 3 6 4 5 To 1 Change Language Change the primary language of the printer.
Touch 8 To Tips Open a context-sensitive Help information on the touch screen. This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Sample touch screen 1 10 9 Touch To 1 Up arrow Scroll up. 2 Delete folder Delete the file you selected.
Touch To 4 Right arrow Scroll to the right. 5 Right scroll increase Scroll to another value in increasing order. 6 Left scroll decrease Scroll to another value in decreasing order. 7 Down arrow Scroll down. 8 Accept Save a setting. 9 Cancel 10 Back • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. Navigate back to the previous screen. Other touch-screen buttons Touch To Exit Exit from the current screen to the home screen.
Features Feature Description Menu trail line: Menus > Settings > Print Settings > Number of Copies A menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus. Number of Copies is not underlined since this is the current screen.
Customizing the home screen Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only on select printer models. • There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com. Or, inquire at your point of purchase.
To change the background of the printer home screen using the printer control panel, do the following: 1 From the home screen, navigate to: Change Background > select background to use 2 Touch . Forms and Favorites Icon Description The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the home screen. For example, you can print the latest version of a form exactly when you need it.
Showroom Icon Description The application lets you create and display a customized slide show on the touch screen of your printer. You can specify how long each slide is displayed, and images can be loaded either from a flash drive or through the printer Embedded Web Server. Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the printer.
Importing a configuration 1 From the Embedded Web Server, click Settings or Configuration. 2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions. 3 From Installed Solutions, click the name of the application you want to configure. 4 Click Configure > Import. 5 Browse to the saved configuration file, and then load or preview it. Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown.
Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This task requires a flathead screwdriver. 1 Open the cover. 2 Remove the metal panel.
b Shift the metal panel to the left to disengage the hooks, then pull forward to remove it. 3 Use the following illustration to locate the appropriate connectors. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
4 Reattach the system board cover. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. a Reinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift to the right. b Align and then turn each screw clockwise to tighten. c Close the cover.
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
4 Align the notches on the memory card to the ridges on the connector. 2 1 1 Notch 2 Ridge 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover.
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver.
5 Remove the metal cover from the ISP opening. 1 2 6 Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place. Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
7 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. 8 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
9 Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten the thumbscrew. 10 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 11 Tighten the long thumbscrew. Warning—Potential Damage: Do not overtighten the thumbscrew. 12 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color-coded.
13 Reattach the system board cover. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver, loosen the screws. b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place. d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color-coded.
To install a printer hard disk directly on the system board: a Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place. b Use the two provided screws to attach the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color-coded.
4 Reattach the system board cover.
Removing a printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. For more information, see “Accessing the system board” on page 23. 2 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
4 Set the printer hard disk aside. 5 Reattach the system board cover. Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
4 Align the printer with the tray, and then lower the printer into place. Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the top down. 1 2 1 Standard 550-sheet tray (Tray 1) 2 Optional 550-sheet trays 5 Turn the printer back on. 6 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 45.
1 2 1 Standard bin 2 Finisher bin Standard bin • The paper capacity is 500 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher bin • The paper capacity is 500 sheets. • Envelopes, A5, A6 and statement paper sizes are not supported in this bin.
Finishing features Paper size Two-hole punch Three- or four-hole punch X X 5-bin mailbox 500-Sheet Staple Finisher A4 A5 X Executive Folio X JIS B5 Legal Letter Statement X X Universal X X Envelopes (any size) X X X Oficio Attaching cables CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature, or USB cable, during a lightning storm. Connect the printer to the computer using a USB cable or Ethernet cable.
2 1 1 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly.
Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 Check the first section of the network setup page, and confirm that the status is Connected. If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Open the printers folder: a Click , or click Start and then click Run. b In the Start Search or Run box, type control printers. c Press Enter, or click OK. 2 Select the printer. 3 Right-click the printer, and then select Properties. 4 Click the Configuration tab.
• SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc. • Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks. Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure which channel to select.
1 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer on. 2 1 Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the computer screen. 2 Insert the Software and Documentation CD. 3 Click Install, and then follow the instructions on the computer screen. 4 Select Wireless connection when asked to choose a connection type.
6 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 7 Follow the instructions on the computer screen. Note: For more information on allowing other computers on the network to use the wireless printer, see the Networking Guide.
Enter the printer information 1 Access the AirPort options: In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications > Internet Connect > AirPort 2 From the Network Name pop-up menu, select print server [yyyyyy], where the y's are the last six digits of the MAC address located on the MAC address sheet. 3 Open a Web browser.
Configure your computer to use the printer wirelessly To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in the Printer Setup Utility or Print Center. 1 Install a printer driver file on the computer: a Insert the Software and Documentation CD, and then double-click the installer package for the printer. b Follow the instructions on the computer screen. c Select a destination, and then click Continue.
6 From the second pop-up menu, select Local AppleTalk Zone. 7 Select the printer from the list, and then click Add. Installing the printer on a wired network These instructions apply to Ethernet and fiber optic network connections. Note: Make sure you have completed the initial setup of the printer. For Windows users 1 Insert the Software and Documentation CD. If the installation screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run.
5 Type the user password, and then click OK. All the necessary applications are installed in the computer. 6 Click Close when installation is complete. b Add the printer: • For IP printing: In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to: System Preferences > Print & Fax 2 Click +, and then click the IP tab. 3 Type the printer IP address in the address field, and then click Add. In Mac OS X version 10.
Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address. Notes: • If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer. 2 Add the printer: • For IP printing: In Mac OS X version 10.
After installing the serial or communication (COM) port, configure the printer and the computer so they can communicate. Make sure you have connected the serial cable to the COM port on your printer. 1 Set the parameters in the printer: a From the printer control panel, navigate to the menu with port settings. b Locate the menu with serial port settings. c Make any necessary changes to the serial settings. d Save the new settings, and then print a menu settings page.
Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.
Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 163. Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information, see “Printing in black and white” on page 78. Saving energy Using Eco-Mode 1 Type the printer IP address into the address field of your Web browser.
Choose To Off Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode. On Reduce printer noise. • Print jobs will process at reduced speed. • Fans run at reduced speed or are turned off. • If your printer has faxing capability, fax sounds are reduced or disabled, including those made by the fax speaker and ringer. The fax is placed in standby mode.
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > General Settings > Sleep Button Settings. 3 From the Press Sleep Button or Press and Hold Sleep Button drop-down, select Hibernate. 4 Click Submit.
Recycling Lexmark products To return Lexmark products for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Loading paper and specialty media This section explains how to load the 550-sheet tray, an optional 2,000-sheet tray, a multipurpose feeder, and an optional 550-sheet specialty media drawer. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder.
Loading the standard or optional 550-sheet tray The printer has one standard 550-sheet tray (Tray 1), and may have one or more optional 550-sheet trays. All 550-sheet trays support the same paper sizes and types. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. Notice the size indicators on the bottom of the tray.
2 Squeeze and then slide the width guide to the correct position for the paper size you are loading. 3 Squeeze and then slide the length guide to the correct position for the paper size you are loading. Note: The length guide has a locking device. To unlock, push the button on top of the length guide backward. To lock, push the button forward when a length has been selected. 1 2 3 4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Notes: • • • • • Place the print side facedown for duplex printing. Place pre-punched paper with the holes toward the front of the tray. Place letterheads faceup with the header on the left side of the tray. Place letterheads facedown with the header on the right side of the tray for duplex printing. Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage. 6 Insert the tray.
Loading the 2000-sheet high-capacity feeder The high-capacity feeder can hold up to 2,000 sheets of A4-, letter-, or legal-size paper (80 g/m2 or 20 lb). CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. 1 Pull the tray out. 2 Adjust the width guide as necessary. 2 1 3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
C B A 4 Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. 5 Insert the tray.
Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes. It can be used for single-page or manual printing, or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets of 75-g/m2 (20-lb) paper • 10 envelopes • 75 transparencies The multipurpose feeder accepts paper or specialty media within the following dimensions: • Width—89 mm (3.5 in.) to 229 mm (9.02 in.
3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies Note: Avoid scratching or touching the print side. 4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab.
• Load envelopes with the flap side up and to the right. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Notes: • Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter. • Load only one size and type of paper at a time. 5 Adjust the width guide to lightly touch the edge of the stack.
Unlinking trays Note: Trays that do not have the same settings as any other tray are not linked. Change one of the following tray settings: • Paper Type Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name. • Paper Size Load a different paper size to automatically change the Paper Size setting for a tray.
Assigning a custom paper type name 1 From the home screen, navigate to: > Paper Menu > Paper Size/Type 2 Select the tray number or MP Feeder Type. 3 Touch the left or right arrow until Custom Type [x] or another custom name appears. 4 Touch . Configuring a custom name If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer.
Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m2 (16 to 58 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75-g/m2 (20-lb bond) grain long paper.
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper.
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. Supported paper sizes Measurements apply to simplex (one-sided) printing only. For duplex (two-sided) printing, the minimum size is 139.
Paper size Dimensions Universal 148 x 210 mm to 215.9 x 355.6 mm (5.83 x 8.27 in. to 8.5 x 14 in.) Note: Turn size sensing off to support universal sizes that are close to standard media sizes. Standard Optional Optional 550-sheet tray 550-sheet tray 2,000-sheet (Tray 1) tray Multipurpose feeder Duplexer X 76.2 x 127 mm (3 x 5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.) X X X X 76.2 x 127 mm (3 x 5 in.) to 215.9 x 914.4 mm (8.5 x 36 in.)1 X X X X 76.2 x 127 mm (3 x 5 in.) to 215.9 x 1219.
Supported paper types and weights The printer supports 60–176 g/m2 (16–47 lb) paper weights for one-sided printing. Two-sided printing is supported on 64–176 g/m2 (17–47 lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Printing This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 163 and “Storing paper” on page 74. Printing a document Printing a document 1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 2 Send the print job: For Windows users a b c d With a document open, click File > Print.
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness. 3 Adjust the toner darkness setting. 4 Click Submit.
2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print files from the flash drive as held jobs. Supported flash drives and file types Flash drive File type Documents: • Lexar JumpDrive 2.
Printing specialty documents Tips on using letterhead • • • • Use letterhead designed specifically for laser printers. Print samples on the letterhead being considered for use before buying large quantities. Before loading letterhead, flex the sheets to prevent them from sticking together. Observe proper page orientation. Source Print side Paper orientation – Standard 550-sheet tray – Optional 550-sheet tray – Optional 2000-sheet Preprinted letterhead design is placed faceup.
• Use only new envelopes from undamaged packages. • To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist. – Are stuck together or damaged in any way. – Have windows, holes, perforations, cutouts, or embossing. – Have metal clasps, string ties, or folding bars. – Have an interlocking design. – Have postage stamps attached. – Have any exposed adhesive when the flap is in the sealed or closed position. – Have bent corners. – Have rough, cockle, or laid finishes.
Tips on using card stock Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities. • From the Paper menu, set the Paper Type to Card Stock. • Select the appropriate Paper Texture setting.
Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. 4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name.
Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job There are several methods for canceling a print job. The following sections explain how to cancel a print job from the printer control panel, or from a computer depending on the operating system.
4 From the printer window, select the print job you want to cancel. 5 From the icon bar at the top of the window, click the Delete icon.
Understanding printer menus Menus list Supplies Paper Menu Reports Settings Cyan Cartridge Default Source Menu Settings Page General Settings Magenta Cartridge Paper Size/Type Device Statistics Flash Drive Menu Yellow Cartridge Black Cartridge Configure MP Substitute Size Network Setup Page Network [x] Setup Page Print Settings Setup Menu Waste Toner Bottle Paper Texture Profiles List Finishing Menu Fuser Paper Weight Print Fonts Quality Menu Transfer Module Paper Loading Print Dir
Supplies menu Menu item Description Cyan Cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Shows the status of the cyan print cartridge Magenta Cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Shows the status of the magenta print cartridge Yellow Cartridge Early Warning Invalid Critically Low Missing Defective OK Unsupported Shows the status of the yellow print cartridge Black Cartridge Early Warning Invalid Critically Low Missing Defecti
Menu item Description Fuser Early Warning Low Replace Missing OK Shows the status of the fuser Transfer module Early Warning Low Replace Missing OK Shows the status of the transfer module Staple Cartridge Early Warning Low Replace Missing OK Shows the status of the staple cartridge Hole Punch Box Near Full Replace Missing OK Shows the status of the hole punch box Paper menu Default Source menu Menu item Description Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Sets a default pa
Paper Size/Type menu Menu item Description Tray [x] Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal A4 A5 JIS B5 Specifies the paper size loaded in each tray Tray [x] Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper loaded in each tray Notes: • Letter is the US factory default setting.
Menu item Description MP Feeder Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope A4 A5 A6 JIS B5 Specifies the paper size loaded in the multipurpose feeder MP Feeder Type Custom Type [x] Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Specifies the typ
Menu item Description Manual Paper Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal A4 A5 A6 JIS B5 Specifies the size of the paper being manually loaded Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type [x] Specifies the type of paper being manually loaded Manual Envelope Size 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Env
Configure MP menu Menu item Description Configure MP Cassette Manual First Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual feed print jobs. • First configures the multipurpose feeder as the primary paper source.
Menu item Description Glossy Texture Normal Rough Smooth Specifies the relative texture of the glossy paper loaded Heavy Glossy Texture Normal Rough Smooth Specifies the relative texture of the glossy paper loaded Labels Texture Normal Rough Smooth Specifies the relative texture of the labels loaded Vinyl Labels Texture Normal Rough Smooth Specifies the relative texture of the vinyl labels loaded Bond Texture Rough Smooth Normal Specifies the relative texture of the bond paper loaded Envelope Te
Menu item Description Heavy Texture Normal Rough Smooth Specifies the relative texture of the paper loaded Rough/Cotton Texture Rough Specifies the relative texture of the cotton paper loaded Custom [x] Texture Normal Rough Smooth Specifies the relative texture of the custom paper loaded Note: Normal is the factory default setting. Note: Rough is the factory default setting. Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported.
Menu item Description Vinyl Labels Weight Normal Heavy Light Specifies the relative weight of vinyl labels loaded Bond Weight Normal Heavy Light Specifies the relative weight of the bond paper loaded Envelope Weight Normal Heavy Light Specifies the relative weight of the envelopes loaded Rough Envelope Weight Heavy Light Normal Specifies the relative weight of the envelopes loaded Letterhead Weight Normal Heavy Light Specifies the relative weight of the letterhead loaded Preprinted Weight Normal
Paper Loading menu Menu item Description Card Stock Loading Off Duplex Determines whether 2-sided printing occurs for all print jobs that specify Card Stock as the paper type Recycled Loading Off Duplex Determines whether 2-sided printing occurs for all print jobs that specify Recycled as the paper type Glossy Loading Off Duplex Determines whether 2-sided printing occurs for all print jobs that specify Glossy as the paper type Heavy Glossy Loading Off Duplex Determines whether 2-sided printing occu
Menu item Description Heavy Loading Off Duplex Determines whether 2-sided printing occurs for all print jobs that specify Heavy as the paper type Rough/Cotton Loading Off Duplex Determines whether 2-sided printing occurs for all print jobs that specify Rough or Cotton as the paper type Custom [x] Loading Off Duplex Determines whether 2-sided printing occurs for all print jobs that specify Custom [x] as the paper type Note: Off is the factory default setting.
Custom Names menu Menu item Definition Custom Name [x] [none] Specify a custom name for a paper type. This name replaces the Custom Type [x] name in the printer menus. Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin [x] Specifies a custom name for Bin [x] Universal Setup menu These menu items are used to specify the height and width of the Universal paper size. The Universal paper size is a user-defined paper size setting.
Bin Setup menu Menu item Description Output Bin Standard Bin Bin [x] Specifies the default exit bin Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Specifies configuration options for exit bins Note: Standard Bin is the factory default setting. Notes: • Mailbox is the factory default setting. This setting treats each bin as a separate mailbox. • Link configures all available bins as one large exit bin.
Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about the paper loaded into trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status of the network connection, and other information Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about
Network/Ports menu Active NIC menu Menu item Description Active NIC Auto [list of available network cards] Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menus Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item Description Network Buffer Auto 3KB to [maximum size allowed] Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1-KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the Network Buffer, disable or reduce the size of the parallel, serial, and USB buffers.
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address Network Card menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network Card Menu item Description View Card Status Connected Disconnected L
Menu item Description Netmask Lets you view or change the current TCP/IP netmask Gateway Lets you view or change the current TCP/IP gateway Enable DHCP On Off Specifies the DHCP address and parameter assignment setting Enable RARP On Off Specifies the RARP address assignment setting Enable BOOTP On Off Specifies the BOOTP address assignment setting Enable AutoIP Yes No Specifies the Zero Configuration Networking setting Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6 Menu item Description Enable IPv6 On Off Enables IPv6 in the printer Auto Configuration On Off Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router Set Hostname Lets you set the printer host name View Address Shows the printer IPv6 address Note: On is the factory default setting. Note: On is the factory default setting.
Menu item Description Compatibility 802.11b/g/n 802.11n 802.11b/g Specifies the wireless standard for the wireless network Choose Network [list of available networks] Lets you select an available network for the printer to use View Signal Quality Lets you view the quality of the wireless connection View Security Mode Lets you view the encryption method that a wireless network uses Note: The 802.11b/g/n is the factory default setting.
Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off.
Menu item Description ENA Address yyy.yyy.yyy.yyy Sets the network address information for an external print server ENA Netmask yyy.yyy.yyy.yyy Sets the netmask information for an external print server ENA Gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Menu item Description Parallel Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the parallel input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes. • The parallel buffer size setting can be changed in 1-KB increments.
Menu item Description Mac Binary PS Auto On Off Sets the printer to process Macintosh binary PostScript print jobs ENA Address yyy.yyy.yyy.yyy Sets the network address information for an external print server ENA Netmask yyy.yyy.yyy.yyy Sets the netmask information for an external print server ENA gateway yyy.yyy.yyy.yyy Sets the gateway information for an external print server Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol.
Menu item Description NPA Mode Auto On Off Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then processes it appropriately. • When set to On, the printer performs NPA processing. If the data is not in NPA format, it is rejected as bad data.
Menu item Description Robust XON Off On Determines whether the printer communicates availability to the computer Baud 9600 19200 38400 57600 115200 138200 172800 230400 345600 1200 2400 4800 Specifies the rate at which data can be received through the serial port Data Bits 8 7 Specifies the number of data bits sent in each transmission frame Parity None Ignore Even Odd Sets the parity for serial input and output data frames Honor DSR Off On Determines whether the printer uses the DSR Signal Note
Menu item Description SMTP Timeout 5–30 Specifies the amount of time in seconds before the server stops trying to send an e-mail Note: 30 seconds is the factory default setting. Reply Address Specifies a reply address of up to 128 characters in the e-mail sent by the printer Use SSL Disabled Negotiate Required Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting.
Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Login failures 1–10 Failure time frame 1–60 Lockout time 1–60 Panel Login Timeout 1–900 Remote Login Timeout 1–120 Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. 3 attempts is the factory default setting.
Menu item Description Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Sets a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Sets a time limit on how long the printer stores print jobs for printing at a later time Note: Off is the factory default setting. Disk Wiping menu Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system.
Menu item Description Automatic Method Single pass Multiple pass Automatic wiping marks all disk space used by a previous print job and does not permit the file system to reuse this space until it has been cleared. Only Automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time. Notes: • “Single pass” is the factory default setting. • Highly confidential information should be wiped using only the Multiple pass method.
Menu item Description Configure Log Enable Audit No Yes Enable Remote Syslog No Yes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specifies whether and how audit logs are created Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. • Enable Remote Syslog determines if logs are sent to a remote server. No is the factory default setting.
Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the display Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Note: Some languages may not be available for all printers.
Menu item Description Quiet Mode Off On Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. This setting supports the performance specifications of your printer. • On configures the printer to produce as little noise as possible. • For optimal printing of color-rich documents, set Quiet Mode to Off. • Selecting Photo from the driver may disable Quiet Mode. Run Initial setup Yes No Runs the setup wizard Notes: • Yes is the factory default setting.
Menu item Description Paper Sizes US Metric Specifies the default paper measurement Notes: • The initial setting is determined by your country or region selection in the initial setup wizard. • Changing this also changes the default setting for each input source in the Paper Size/Type menu.
Menu item Description Displayed Information Waste Toner Bottle Paper Jam Load Paper Service Errors Lets you customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors Choose from the following options: Display No Yes Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. • Default is the factory default setting for Message to Display.
Menu item Description Output Lighting Normal/Standby Mode Off Dim Bright Sets the amount of light from the optional exit bin Sleep Mode Off Dim Bright Notes: • Dim is the factory default setting for Normal/Standby Mode if Eco-Mode is set to Energy or Energy/Paper. • Bright is the factory default setting for Normal/Standby Mode if Eco-Mode is set to Off or Paper. • Off is the factory default setting for Sleep Mode if Eco-Mode is set to Energy or Energy/Paper.
Menu item Description Alarms Alarm Control Cartridge Alarm Staple Alarm Hole Punch Alarm Sets an alarm to sound when the printer requires user intervention Available options for each alarm type are: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control and Cartridge Alarm. Single sounds three quick beeps. • Off is the factory default setting for Staple Alarm and Hole Punch Alarm. Off means no alarm will sound. • Continuous repeats three beeps every 10 seconds.
Menu item Description Timeouts Wait Timeout Disabled 15–65535 Sets the amount of time (in seconds) the printer waits for additional data before canceling a print job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL emulation print jobs.
Menu item Description Press Sleep Button Sleep Hibernate Do Nothing Determines how the printer, while in Idle state, reacts to a short press of the Sleep button Notes: • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lower power configuration. • If the printer is in Sleep Mode, then the touch screen appears off and the Sleep button turns amber in color. • Touch anywhere on the touch screen or press a button on the printer control panel to exit Sleep Mode.
Menu item Description Paper Source Tray [x] MP Feeder Manual Paper Manuel Envelope Sets a default paper source for all print jobs Color Color Black Only Generates color outputs Collate On (1,2,1,2,1,2) Off (1,1,1,2,2,2) Stacks the pages of a print job in sequence when printing multiple copies Sides (Duplex) 1 sided 2 sided Specifies whether prints are on one side or on both sides of the paper Staple Off On Specifies whether prints are stapled Hole Punch Off On Specifies whether prints have punc
Menu item Description Paper Saver Off 2-Up 3-Up 4-Up 6-Up 9-Up 12-Up 16-Up Specifies that multiple-page images be printed on one side of a paper Paper Saver Border None Solid Prints a border on each page image when using Paper Saver Border Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple-page images when using Paper Saver Ordering Separator Sheets Off Between Copies Between Jobs Between Pages Specifies whether blank separator sheets
Setup menu Menu item Description Printer Language PS Emulation PCL Emulation Sets the default printer language Notes: • PS Emulation is the factory default setting. PostScript emulation uses a PS interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing print jobs. • Setting a printer language default does not prevent a software program from sending print jobs that use another printer language.
Menu item Description Download Target RAM Flash Disk Sets the storage location for downloads Notes: • RAM is the factory default setting. Storing downloads in RAM is temporary. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off. • This menu item appears only if a flash and/or disk option is installed.
Menu item Description Log Action at End of Frequency None E-mail Current Log E-mail & Delete Current Log Post Current Log Post & Delete Current Log Determines how the printer responds when the frequency threshold expires Disk Near Full Level 1–99 Off Specifies the maximum size of the log file before the printer executes the Disk Near Full Action Disk Near Full Action None E-mail Current Log E-mail & Delete Current Log E-mail & Delete Oldest Log Post Current Log Post & Delete Current Log Post & Delete
Finishing menu Menu item Description Sides (Duplex) 1 sided 2 sided Specifies whether duplex (2-sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • You can set 2-sided printing from the software program. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the print dialog and pop-up menus.
Menu item Description Paper Saver Off 2-Up 3-Up 4-Up 6-Up 9-Up 12-Up 16-Up Specifies that multiple-page images be printed on one side of a paper Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple-page images Paper Saver Orientation Auto Landscape Portrait Specifies the orientation of a multiple-page document Paper Saver Border None Solid Prints a border on each page image Staple Job Off On Specifies whether prints are stapled Hole P
Quality menu Menu item Description Print Mode Color Black Only Specifies whether images are printed in monochrome grayscale or in color Color Correction Auto Off Manual Adjusts the color output on the printed page Notes: • Color is the factory default setting. • The printer driver is capable of overriding this setting. Notes: • Auto is the factory default setting. Auto applies different color conversion tables to each object on the printed page.
Menu item Description RGB Brightness -6 to 6 Adjusts brightness in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used. RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used. RGB Saturation 0–5 Adjusts saturation in color outputs Notes: • 0 is the factory default setting.
Menu item Description Manual Color RGB Image sRGB Display Display—True Black sRGB Vivid Off Vivid RGB Text sRGB Vivid Off Vivid sRGB Display Display—True Black RGB Graphics sRGB Vivid Off Vivid sRGB Display Display—True Black Customizes the RGB color conversions Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Spot Color Replacement Provides the capability to assign
Utilities menu Menu item Description Remove Held Jobs Confidential Held Not Restored All Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print jobs on flash drives, and other types of held jobs are not affected. • Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory.
PDF menu Menu item Description Scale to Fit No Yes Scales page content to fit the selected paper size Annotations Do Not Print Print Prints annotations in a PDF Note: No is the factory default setting. Note: Do Not Print is the factory default setting.
PCL Emul menu Menu item Description Font Source Resident Disk Download Flash All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded in RAM. • Flash and Disk settings show all fonts resident in that option. Make sure the flash option is properly formatted and is not read/write-, or password-protected. • Download shows all the fonts downloaded in RAM.
Menu item Description PCL Emulation Settings Lines per Page 1–255 Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.
Menu item Description Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings Understanding printer menus 141
HTML menu Menu Item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Description Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO
Menu item Description Margin Size 8–255 mm Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Backgrounds Print Do Not Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com.
Securing the printer hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below. • Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Erasing volatile memory The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the buffered data, simply power down the device. Erasing non-volatile memory There are several methods available for erasing data stored in non-volatile memory, depending on the type of memory device installed, and the type of data stored by that device. For information about how to erase each type of information, see the Embedded Web Server Administrator Guide.
Erasing printer hard disk memory Note: Not all printers have a hard disk installed. Configuring Disk Wiping in the printer menus enables you to remove residual confidential material left by scan, print, copy, and fax jobs, by securely overwriting files that have been marked for deletion. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings > Security > Disk Wiping. Note: Printers without a hard disk will not display Disk Wiping in the Security menu.
4 Touch Wipe Disk, and then touch one of the following: • Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass. • Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass. A secure overwrite is compliant with the DoD 5220.22-M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method. 5 Touch Yes to proceed with disk wiping.
Notes: • Do not turn off the printer during the encryption process. Doing so may result in loss of data. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 5 Touch Back, and then Exit Config Menu. The printer will power-on reset, and then return to normal operating mode.
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. 3 Dampen a clean, lint-free cloth with water.
3 Locate the four printhead lenses. 4 Clean the lenses using compressed air. Warning—Potential Damage: Do not touch the printhead lenses. 5 Reinstall the print cartridges. 6 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
• • • • High humidity above 80% Salty air Corrosive gases Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel From the home screen, touch Status/Supplies > View Supplies. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer.
Recommended print cartridge and part number Part name Lexmark Return Program Cartridge Regular cartridge Cyan Print Cartridge C792A1CG C792A2CG Cyan Extra High Yield Print Cartridge C792X1CG C792X2CG Magenta Print Cartridge C792A1MG C792A2MG Magenta Extra High Yield Print Cartridge C792X1MG C792X2MG Yellow Print Cartridge Yellow Extra High Yield Print Cartridge C792A1YG C792X1YG C792A2YG C792X2YG Black Print Cartridge C792A1KG C792A2KG Black Extra High Yield Print Cartridge C792X1KG C
Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the touch screen. Part name Part number Cleaning kit (wet and dry wipes) 40X0392 Replacing supplies Replacing a print cartridge 1 Open the front door. 2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine.
3 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for shipping. 4 Unpack a new print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
5 Shake the new cartridge front-to-back and side-to-side to evenly distribute the toner. 6 Remove the red packing strip from the new cartridge. 7 Insert the new cartridge into the printer, and then push the green handle back in place. Note: Make sure the cartridge is fully pushed in.
8 Close the front door. Replacing the waste toner bottle Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not continue printing until the waste toner bottle is replaced. 1 Remove the replacement waste toner bottle from its shipping box, and then unpack it. 2 1 2 Open the printer front door, and then open tray 1. 3 Pull the green tabs sideways, and then grasp and pull the tabs with both hands to remove the waste toner bottle.
5 Place the bag into the shipping box you removed the replacement part from. 1 2 6 Peel the recycling label off, and place it on the shipping box. 1 2 7 Insert the new waste toner bottle into the printer. 2 1 2 8 Close tray 1, and then close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Device Status.
Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in RAM are deleted.
Clearing jams By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For more information, see “Avoiding jams” on page 163. If jams do occur, follow the steps outlined in this chapter. To resolve the jam messages, you must clear the entire paper path, and touch Continue to clear the message and resume printing.
5 6 4 1 3 2 Area Jam numbers What to do 1 200-239 2 24x Open side door of the specified tray, and then remove the jammed paper. 3 250 Remove all paper from the multipurpose feeder, and then remove the jammed paper. 4 Open side door, and then remove the jammed paper. 400-403, 460-461 Open the Horizontal Transport Unit (HTU) door, and then remove the jammed paper.
200 paper jam 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the side door of the printer. 4 From the printer control panel, touch Continue, jam cleared. 201 paper jam 1 Open the side door of the printer.
202–203 paper jams If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Paper jam in the fuser 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 If paper is visible inside the fuser unit, then open the fuser access door.
3 Close the side door of the printer. 4 From the printer control panel, touch Continue, jam cleared. 230 paper jam 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the latch to open the duplex cover. 1 2 3 Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the duplex cover.
231–239 paper jams 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the latch to open the duplex cover. 1 2 3 Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the duplex cover. 5 Close the side door of the printer. 6 From the printer control panel, touch Continue, jam cleared.
Paper jam in the optional trays 1 Open the side door of the specified optional tray. 2 Grasp the jammed paper on each side, and then gently pull it out. 3 Close the side door. 4 From the printer control panel, touch Continue, jam cleared. 250 paper jam 1 Push the paper pick tab, and then remove all paper from the multipurpose feeder. 1 2 Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause the paper pick tab to break.
2 Grasp the jammed paper on each side, and then gently pull it out. 1 2 Note: Make sure all paper fragments are removed. 3 Reload paper into the multipurpose feeder, and then adjust the paper guides. 4 From the printer control panel, touch Continue, jam cleared. 400–403 and 460–461 paper jams 1 Open the paper transport unit door. 2 Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the paper transport unit door.
431–454, and 456–458 paper jams 1 Push the button, and then slide the output finisher or mailbox to the right. 2 1 2 Open the finisher or mailbox access door. 3 Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the finisher or mailbox access door. 5 Slide the finisher or mailbox to the left until it clicks in place. 6 From the printer control panel, touch Continue, jam cleared. 455 staple jam 1 Press the latch to open the stapler door.
2 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. 1 2 3 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.
4 Close the staple guard. 5 Press down on the staple guard until it clicks into place. 6 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. 7 Close the stapler door. 8 From the printer control panel, touch Continue, jam cleared.
Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electrical equipment plugged into the outlet is working. The printer is turned on.
Change [paper source] to [custom string] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue. • Touch Cancel job to cancel the print job.
Close finisher side door Close the side door of the finisher. Close finisher top cover Close the top cover of the finisher. Close front door Close the front door of the printer. Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Format disk to reformat the printer hard disk and clear the message. Note: Formatting deletes all the files stored on the printer hard disk. Disk near full.
Insert staple cartridge Try one or more of the following: • Insert a staple cartridge. • Touch Continue to clear the message and print without using the staple finisher. Insert Tray [x] Insert the specified tray into the printer. Insert the hole punch box Insert the hole punch box into the finisher, and then touch Continue to clear the message. Install bin [x] Try one or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet.
4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. • Cancel the print job. Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray.
Load Manual Feeder with [custom type name] Try one or more of the following: • • • • Load the specified paper in the manual feeder. Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. Touch Automatically select paper to use the paper loaded in the tray. Cancel the print job. Load Manual Feeder with [custom string] Try one or more of the following: • • • • Load the specified paper in the manual feeder.
Reattach bin [x] Try one or more of the following: • Turn the printer off and then back on. • Reattach the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Reattach the bin. 5 Connect the power cord to a properly grounded electrical outlet. 6 Turn the printer back on. • Remove the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Contact Customer Support.
Remove paper from bin [x] Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Remove paper from all bins Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing. Remove paper from [linked bin set name] Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
31.xx Missing or defective [color] cartridge Try one or more of the following: 1 Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information. 2 Touch Continue to clear the message. Note: If the message is not cleared, then replace the defective print cartridge. 32.xx [color] cartridge part number unsupported by device 1 Remove the unsupported print cartridge, and then install a supported one.
37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory.
51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Upgrade to a larger capacity flash memory card.
55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port.
57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • • • • The printer firmware has been updated. Paper input options needed for the print job were removed. The print job was created using data from a device in the USB port and the device is no longer in the USB port. The printer hard disk contains print jobs that were stored while installed in a different printer model. Touch Continue to clear the message.
4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 Incompatible output bin [x] Try one or more of the following: • Remove the specified output bin. • Touch Continue to clear the message and continue printing without using the specified output bin.
80.xx Replace fuser Replace the fuser using the instruction sheet that came with the replacement part. 80.xx Fuser missing 1 Replace the fuser, following the instruction sheet that came with the replacement part. 2 Touch Continue to clear the message and continue printing. 82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. 1 Replace the waste toner bottle. For instructions on installing the waste toner bottle, from the printer control panel touch More Information.
88.xx [color] cartridge low 1 Remove the specified cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 3 Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Notes: • Repeat this procedure multiple times until the print remains faded.
Printer control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the flash drive is supported.
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE For more information, visit the Lexmark Web site at http://support.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Confidential and other held jobs do not print These are possible solutions.
Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the paper type and paper size settings. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks INCREASE THE PRINT TIMEOUT VALUE 1 From the home screen, navigate to: > Settings > General Settings > Timeouts > Print Timeout 2 Increase the Print Timeout value, and then touch . Solving home screen applications problems An application error has occurred CHECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of your Web browser.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER It may be necessary to manually add the option in the printer driver to make it available for print jobs.
LOAD PAPER If the tray is empty, then load paper in the tray or feeder CLEAR ANY JAMS Open the side door of the tray or feeder, and then remove any jammed paper. AVOID PAPER JAMS • • • • • • Flex the paper. Make sure the drawer is properly installed. Make sure paper is loaded correctly. Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray. Make sure the paper or specialty media meets specifications and is not damaged.
Internal print server does not operate correctly Try one or more of the following: CHECK THE PRINT SERVER CONNECTIONS • Make sure the internal print server is attached securely to the printer system board. • Make sure you are using the correct cable and that it is securely connected. MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For more information on installing the network printing software, do the following: 1 Open the Software and Documentation CD. 2 Click Additional.
CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared CHECK THE PAPER PATH The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: 1 Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. 3 Reinsert the cartridge.
Shadow images appear on prints Try one or more of the following: CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. 2 Before sending the print job, specify the correct paper type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
Incorrect margins These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties.
Paper curl Try one or more of the following: CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. 2 Before sending the print job, specify the correct paper type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement part. MAKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part. Print is too dark Try one or more of the following: LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity.
Try one or more of the following: LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it. AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties.
REPLACE THE PRINT CARTRIDGE Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances: • • • • in every 37.7 mm (1.48 in.) of the page in every 41.6 mm (1.64 in.) of the page in every 42.7 mm (1.68 in.) of the page in every 94.3 mm (3.71 in.) of the page REPLACE THE FUSER Replace the fuser if print defects occur in the following instances: • in every 95.0 mm (3.74 in.) of the page • in every 146.7 mm (5.78 in.
Black or white streaks appear on transparencies or paper Try one or more of the following: ENSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. CHECK THE PAPER TYPE • Use only the recommended transparencies. • Ensure that the Paper Type setting matches what is loaded in the tray or feeder. • Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder.
SELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE Replace the worn, defective, or empty print cartridge.
CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper Weight setting from Normal to Heavy. 2 Before sending the print job, specify the correct paper type setting: • For Windows users, specify the paper type from Print Properties. • For Macintosh users, specify the paper type from the Print dialog.
MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE Replace the worn or defective print cartridge. Solving color quality problems This section helps answer some basic color-related questions and describes how some of the features provided in the Quality Menu can be used to solve typical color problems. FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature.
My color transparencies seem dark when they are projected. Is there anything I can do to improve the color? This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print on the recommended type of color transparencies.
How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table selected.
Embedded Web Server does not open Try one or more of the following: CHECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected to the same network. CHECK THE ADDRESS ENTERED IN THE WEB BROWSER • Depending on the network settings, you may need to type “https://” instead of “http://” before the printer IP address to access the Embedded Web Server. For more information, contact your system support person. • Make sure printer IP address is correct.
Notices Product information Product name: Lexmark C792e, C792de, C792dte, C792dhe Machine type: 5062 Model(s): 210, 230, 235 Edition notice January 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc.
Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 color, 52 mono Ready 30 Values are subject to change. See www.lexmark.com for current values.
Temperature information Ambient temperature 15.6 to 32.2° C (60 to 90° F) Shipping and storage temperature -40° to 40° C (104° F) Laser notice This product contains a Class I (1) laser producing invisible laser radiation. The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Mode Description Power consumption (Watts) Hibernate The product is in a low-level energy-saving mode. 0.55 W Off The product is plugged into a wall outlet, but the power switch is turned off. 0W The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada. En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite.
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product may be used in the countries indicated in the table below. AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time to time, that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
6 7 8 9 10 11 12 13 14 15 16 17 time of download. Use of the Freeware by you shall be governed entirely by the terms and conditions of such license. TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software components, media, printed materials, and this License Agreement and you may not retain copies of the Software Program or components thereof. The transfer may not be an indirect transfer, such as a consignment.
18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into this contract. 19 ENTIRE AGREEMENT. This License Agreement (including any addendum or amendment to this License Agreement that is included with the Software Program) is the entire agreement between you and Lexmark relating to the Software Program.
Index Numerics 1565 Emulation error, load emulation option 189 2,000-sheet high-capacity feeder installing 39 200 paper jam 165 2000-sheet high-capacity feeder loading 65 201 paper jam 165 202–203 paper jams 166 230 paper jam 167 231–239 paper jams 168 24x paper jam 168 250 paper jam 169 31.xx Missing or Defective [color] cartridge 182 32.
card stock loading in multipurpose feeder 67 tips 83 Change [paper source] to [custom string] 175 Change [paper source] to [custom string] load [orientation] 175 Change [paper source] to [custom type name] 174 Change [paper source] to [custom type name] load [orientation] 174 Change [paper source] to [paper size] [paper type] 175 Change [paper source] to [paper size] [paper type] load [orientation] 175 checking an unresponsive printer 174 checking printer status on Embedded Web Server 160 checking printer s
Finishing menu 132 firmware card installing 28 flash drive printing from 79 Flash Drive menu 126 flash drives supported file types 80 flash memory card installing 28 troubleshooting 195 font sample list printing 84 Forms and Favorites 18 fuser or transfer module ordering 153 G General Settings menu 119 Green settings Eco-Mode 57 Hibernate Mode 58 Quiet Mode 57 H hard disk wiping 147 hard disk memory erasing 147 held jobs 83 printing from a Macintosh computer 84 printing from Windows 84 Help menu 143 Hiber
M memory types installed on printer 145 memory card installing 26 troubleshooting 196 menu settings page printing 43 menus Active NIC 102 AppleTalk 107 Bin Setup 100 Confidential Print 115 Configure MP 93 Custom Bin Names 99 Custom Names 99 Custom Types 98 Default Source 89 diagram of 87 Disk Wiping 116 Finishing 132 Flash Drive 126 General Settings 119 Help 143 HTML 142 Image 143 IPv6 105 Job Accounting 130 Miscellaneous Security Settings 115 Network [x] 102 Network Card 104 Network Reports 103 Paper Loadi
port settings configuring 53 PostScript menu 138 print cartridge replacing 154 print cartridges ordering 152 print irregularities 201 print job canceling, from computer 85 print quality cleaning the printhead lenses 150 print quality troubleshooting black streaks on a page 205 blank pages 197 characters have jagged edges 198 clipped images 198 fine horizontal lines 198 gray background on prints 199 light colored line, white line, or incorrectly colored line appears on prints 200 poor transparency quality 20
88.
reserve print jobs 83 printing from a Macintosh computer 84 printing from Windows 84 Restore held jobs? 181 restoring factory default settings 162 S safety information 6, 7 Security Audit Log menu 117 security lock 22 selecting a location for the printer 9 Serial [x] menu 111 serial printing setting up 54 Set Date and Time menu 118 setting TCP/IP address 104 setting the paper size 61 setting the paper type 61 setting the Universal paper size 61 setting up e-mail alerts using the Embedded Web Server 161 set
fine horizontal lines 198 gray background on prints 199 light colored line, white line, or incorrectly colored line appears on prints 200 poor transparency quality 207 print irregularities 201 print is too dark 202 print is too light 202 repeating print defects 203 shadow images appear on prints 199 skewed print 204 solid color or black pages appear on prints 204 streaked horizontal lines appear on prints 205 toner fog or background shading 206 toner rubs off 206 uneven print density 207 white streaks on a
