4600 MFP Option Scanner User’s Guide for the C782n, C772n series printers February 2007 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.
Edition: February 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
CAUTION: Follow these guidelines whenever moving the equipment to avoid injuring yourself or damaging the MFP. • • • • • • Always turn off the MFP using the printer power switch. Lock the scanner mechanism. Disconnect all cords and cables from the MFP before attempting to move the MFP. Remove the scanner from the top of the printer. Failure to repackage the MFP properly for shipment can result in damage to the MFP not covered by the MFP warranty.
Contents Chapter 1: Learning about the MFP .................................................................................. 8 Basic functions of the scanner ......................................................................................................................... 8 Automatic document feeder and flatbed .......................................................................................................... 8 Understanding the MFP control panel ..............................................
Contents Creating an e-mail profile ............................................................................................................................... 33 Canceling an e-mail ....................................................................................................................................... 33 Understanding e-mail options ........................................................................................................................ 33 E-mail server setup ............
Contents Linking trays ................................................................................................................................................... 62 Chapter 8: Understanding paper and specialty media guidelines ............................... 63 Supported print media ................................................................................................................................... 63 Selecting print media ............................................................
Contents Solving copy quality problems ..................................................................................................................... 100 Solving scan quality problems ..................................................................................................................... 100 Solving fax problems ................................................................................................................................... 101 Solving paper feed problems .............
1 Learning about the MFP Basic functions of the scanner The Lexmark™ 4600 MFP option provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the control panel to perform specific copying jobs. • Send an outgoing fax using the MFP control panel. • Send an outgoing fax to multiple fax destinations at the same time. • Scan documents and send them to your PC, an e-mail address, a USB flash memory device, or an FTP destination.
Learning about the MFP The MFP control panel consists of: 2 1 ABC GHI JKL PQRS TUV 3 DEF MNO WXYZ 4 10 9 5 6 7 8 Callout Control panel item Function 1 LCD A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. Allows for making selections within Copy, Fax, and so on. 2 Indicator light Gives information about the status of the MFP using the colors red and green. Status Indicates Off MFP power is off.
Learning about the MFP Callout Control panel item Function 5 Dial Pause Press to cause a two- or three-second dial pause in a fax number. The button only functions within the Fax menu or with fax functions. Press from the home screen to redial a fax number. When outside of the Fax menu, fax function, or home screen, pressing Dial Pause causes an error beep. When sending a fax, in the Fax To: field, a Dial Pause press is represented by a comma (,).
Learning about the MFP Home screen and Home screen buttons After the MFP is turned on and a short warm-up period occurs, the LCD shows the following basic screen which is referred to as the Home screen. Use the Home screen buttons to initiate an action such as copy, fax, or scan, to open the menu screen, or to respond to messages. Copy 1 Fax 8 E-mail 2 FTP 7 6 Menus Ready. Toner low. Status/ Supplies 3 Touch any button to begin.
Learning about the MFP Callout number Button Function 7 FTP Touch to access the File Transfer Protocol (FTP) menus. A document can be scanned directly to an FTP site. Note: This function must be set up by your System Support person to appear on the display. 8 Fax Touch to access the Fax menus. Other buttons may appear on the Home screen. They are: Button Button name Function Release Held Faxes (or Held Faxes if in Manual Mode) There are held faxes with a scheduled hold time previously set.
Learning about the MFP Button Cancel Jobs Button name Function Unlock Device This button appears on the screen when the MFP is locked. The control panel buttons and shortcuts cannot be used while it appears, and no default copy starts may occur. To unlock the MFP: 1 Touch Unlock Device to open a PIN entry screen. 2 Enter the correct PIN to unlock the numeric keypad (0–9) and the Backspace button on the control panel. Note: If an invalid PIN is entered, Invalid PIN. appears.
Learning about the MFP Using the LCD touch-screen buttons The following section provides information on navigating through several screens. Only a few are chosen to demonstrate the use of the buttons. Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown. Sample screen one Information on touch-screen buttons Button Button name Function or description Select button Touch the select button to have another screen appear with additional items.
Learning about the MFP Button Scan the ADF Button name Function or description Right scroll increase button Touch the right scroll increase button to scroll to another value in increasing order. Left arrow button Touch the left arrow button to scroll left to: • Reach a decreased value shown by an illustration. • See a full text field on the left. Right arrow button Touch the right arrow button to scroll right to: • Reach an increased value shown by an illustration.
Learning about the MFP Sample screen two Unknown paper size. Copy from: Letter (8.5 x 11 in.) Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) Folio (8. 5 x 13 in.) Statement (5.5 x 8.5 in.) A4 (210 x 297 mm) Cancel Job Continue Information on touch-screen buttons Button Button name Function or description Down arrow Touch the down arrow to move down to the next item in a list, such as a list of menu items or values. The down arrow does not appear on a screen with a short listing.
Learning about the MFP Button Button name Function or description Selected radio button This is a selected radio button. Touch a radio button to select it. The radio button changes color to show it is selected. In Sample screen two, the only paper size selected is Letter. Cancel Job See Cancel Jobs on page 13. Continue Touch Continue after a menu item or value on a screen is selected and more changes need to be made for a job from the original screen.
Learning about the MFP Button Button name Function or description Done Allows specifying that a job is finished. For example, when scanning an original document, one could indicate that the last page is scanned, and then printing the job would begin. Back Touch the Back button to return to the previous screen, and no settings are saved on the screen where it was touched. The Back button appears on each menu screen except for the home screen. Home Touch the Home button to return to the home screen.
Learning about the MFP Features Feature Feature name Description Menus Æ Settings Æ Copy Settings Æ Number of Copies Menu trail line A line is located at the top of each menu screen. This feature acts as a trail. It gives the exact location within the menus. Touch any of the underlined words to return to that menu or menu item. The Number of Copies is not underlined since this is the current screen.
Learning about the MFP Menus A number of menus are available to make it easy for you to change MFP settings or print reports. To access the menus and settings, press the menu button in the lower right corner of the home screen. When a value or setting is selected and saved, it is stored in MFP memory. Once stored, these settings remain active until new ones are stored or the factory defaults are restored.
2 Copying The following copy topics are available in this and other chapters.
Copying Using the flatbed If you are using the flatbed (scanner glass) to make copies: 1 Open the document cover. 2 Place the document facedown on the scanner flatbed. 3 Close the document cover. 4 Touch Copy on the home screen, or press Go on the numeric pad. For Copy, continue with step 5. For Go, proceed with step 8. 5 Set the number of copies. 6 Change the copy options to meet your requirements. 7 Touch Copy It.
Copying Darkness: Adjusts how light or dark your copies will turn out in relation to the original document. Printed Image: Copies halftone photographs or graphics such as documents printed on a laser printer or pages from a magazine or newspaper that are composed primarily of images. For original documents that are a mixture of text, line drawings, or other graphics, leave Printed Image off.
Copying Copying from one size to another 1 Place your original document in the automatic document feeder faceup, short-edge first. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Copy from:, and then identify the size of your original document. For example, Legal. 5 Touch Copy to:, and then select the size you want the copy to be. Note: If you select a paper size that is different from the “Copy from” size, the MFP will scale the size automatically. 6 Touch Copy It.
Copying 5 Touch Content. 6 Touch Photograph. 7 Touch Copy It. 8 Touch Scan Next or Done. Making copies using media from a selected tray During the copy process, you can select the input tray that contains the media type of choice. For example, if a special media type is located in the multipurpose feeder, and you want to make copies on that media: 1 Place your original document in the automatic document feeder faceup, short-edge first. 2 Adjust the paper guides.
Copying Setting the duplex option 1 Place your original document in the automatic document feeder faceup, short-edge first. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch the button that looks the way you want your copies duplexed. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1 --> 2-sided if you have 1-sided original documents and you want 2-sided copies. 5 Touch Copy It.
Copying Setting collation options If you want your copies collated, you don’t need to do anything; this is the default setting. For example, two copies of three pages will print page 1, page 2, page 3, page 1, page 2, page 3. If you don’t want your copies collated, you can change the setting. For example, two copies of three pages will print page 1, page 1, page 2, page 2, page 3, page 3. To turn collation off: 1 Place your original document in the automatic document feeder faceup, short-edge first.
Copying Placing the date and time at the top of each page 1 Place your original document in the automatic document feeder faceup, short-edge first. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Options. 5 Touch Date/Time Stamp. 6 Touch On. 7 Touch Done. 8 Touch Copy It. Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft.
Copying 7 Touch Done. 8 Touch Copy It. When the end of a set is reached, the “Scan the next page” screen appears. Touch Scan the next page, or touch Done. For more information on the Custom job or the job build setting, see the Menus and Messages Guide on the Software and Documentation CD. Canceling a copy job While the document is in the ADF When the ADF begins processing a document, the scanning screen is displayed. You can cancel the copy job by touching Cancel Job on the touch screen.
3 E-mail The MFP can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e-mail from the MFP. You can type the e-mail address, use a shortcut number, use the address book, or a profile. Permanent e-mail destinations can be created in the Manage Destinations link located under the Configuration tab on the Web page.
E-mail 3 Press #, and then enter the recipient's shortcut number. You can enter additional recipients by pressing next and then entering the recipient's shortcut number or address. 4 Touch E-mail It. Using the address book 1 Place the original document in the automatic document feeder faceup or on the flatbed facedown. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Touch Search Address Book.
E-mail Changing the output file type 1 Place the original document in the automatic document feeder faceup or on the flatbed facedown. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Enter an e-mail address. 4 Touch Options. 5 Touch the button that represents the file type you want to send. • • • 6 PDF: This creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com.
E-mail 7 Go to the MFP, and place your original document in the automatic document feeder faceup, short-edge first. 8 Press #, and then enter the recipient's shortcut number. 9 Touch E-mail It. From the MFP 1 Load the original document in the ADF faceup, short-edge first, and adjust the paper guides. 2 Touch E-mail on the home screen. 3 Enter the recipient's e-mail address. To create a group of recipients, touch Next number, and enter the next recipient’s e-mail address.
E-mail Orientation: Tells the MFP whether the original document is portrait or landscape and then changes the Sides and Binding settings to match the original document orientation. Binding: Tells the MFP whether the original document is bound on the long-edge or short-edge side. E-mail Subject: Lets you enter a subject line to your e-mail. You can enter up to 255 characters. E-mail Message: Lets you enter a message that will be sent with your scanned attachment.
E-mail E-mail server setup For e-mail to operate, it must be turned on in the MFP configuration and have a valid IP address or gateway address. To set up the e-mail function: 1 Open your Web browser. In the address line, enter the IP address of the MFP you want to configure using the format: http://ip_address/. 2 Click Configuration. 3 Click E-mail/FTP Settings. 4 Click E-mail Server Setup. 5 Fill in the fields with the appropriate information. 6 Click Submit.
4 Faxing The fax function lets you scan items and fax them to one or more recipients directly from the MFP. When you touch Fax, it opens the fax destination screen. You enter the fax number and touch Fax It to send your fax. You can also change the fax settings to fit your personal needs. During initial MFP setup, you may be required to configure the MFP for faxing. For additional information, see Fax setup in the Setup Guide. The following fax topics are available in this and other chapters.
Faxing Using fax destination shortcuts Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Destinations link located under the Configuration tab on the Web page. A shortcut number (1–99999) can contain a single recipient or multiple recipients.
Faxing Creating shortcuts Instead of entering the entire phone number of a fax recipient on the control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number. A single shortcut number or a multiple number shortcut can be created. There are two methods for creating shortcut numbers: from a computer or from the MFP touch screen. From a computer 1 Enter the IP address of the MFP in the URL field (address bar) of your Web browser.
Faxing Understanding fax options Original: Opens a screen where you can choose the size of the documents you are going to fax. • Touching any of the paper size buttons on the follow-on screen will make that your selection and return you to the Fax Options Screen. • When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size pages). They will be scaled automatically to fit the selected output media size.
Faxing Changing the fax resolution 1 Place your original document in the automatic document feeder faceup, short-edge first. 2 Adjust the paper guides. 3 Touch Fax on the home screen. 4 Enter the fax number. 5 Touch Options. 6 Touch the button that represents the resolution you want. 7 Touch Fax It. Adjusting the Darkness setting 1 Place your original document in the automatic document feeder faceup, short-edge first. 2 Adjust the paper guides. 3 Touch Fax on the home screen.
Faxing Cancel an outgoing fax There are two ways to cancel an outgoing fax: While the original documents are still scanning 1 When using the automatic document feeder, touch Cancel while Scanning… is displayed on the touch screen. 2 When using the scanner bed, touch Cancel while Scan the Next Page / Finish the Job is displayed on the touch screen. After the original documents have been scanned to memory 1 Touch Cancel Jobs on the home screen. The Cancel Jobs screen will appear.
5 FTP The MFP scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Note: Only one FTP address may be sent to at a time. Once an FTP destination has been configured by your system administrator, the name of the destination becomes available as a shortcut number or listed as a profile under the Held Jobs icon. An FTP location could also be another PostScript printer: for example, a color document can be scanned and then sent to a color printer.
FTP Creating shortcuts Instead of entering the entire FTP site address on the control panel each time you want to send a document to an FTP, you can create a permanent FTP destination and assign a shortcut number. There are two methods for creating shortcut numbers: from a computer or from the MFP touch screen. From a computer 1 Enter the IP address of the MFP in the URL field (address bar) of your Web browser. If you do not know the IP address, see your system support person.
FTP Binding: Tells the MFP whether the original document is bound on the long-edge or short-edge side. Base File Name: Lets you enter a file name. The default value is the word image. A timestamp is added to the file name to prevent overwriting files of the same name at the FTP site. Note: There is a 53-character limit for the file name. Resolution: Adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document.
FTP FTP tips The following tips may improve the MFP FTP quality. Question Tip When should I use Text mode? • Text mode should be used when text preservation is the main goal of sending a document to an FTP site, and preserving images copied from the original document is not a concern. • Text is best used for receipts, carbon copy forms, and documents that only contain text or fine line art.
6 Scanning to a PC or USB flash memory device The MFP scanner lets you scan documents directly to your PC or a USB flash memory device. Your computer does not have to be directly connected to the MFP for you to receive Scan to PC images. You can scan the document back to your computer over the network by creating a scan profile on your computer and then downloading the profile to the MFP.
Scanning to a PC or USB flash memory device Understanding scan to PC options To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom. Quick Setup lets you select preset formats or customize your scan job settings. You can select: Custom Photo - Color JPEG Text - BW PDF Photo - Color TIFF Text - BW TIFF Text/Photo - BW PDF Text/Photo - Color PDF Format Type: Sets the output (PDF, TIFF, or JPEG) for the scanned image. PDF output is a single file.
Scanning to a PC or USB flash memory device Scanning to a USB flash memory device 1 Place the original document in the automatic document feeder (ADF) faceup or on the flatbed facedown. Adjust the paper guides when using the ADF. 2 Insert the USB flash memory device into the USB direct interface on the front of the MFP. The Held Jobs screen appears. 3 Touch Scan to USB drive. 4 Enter the name of the file. 5 Select your scan settings. 6 Touch Scan It.
7 Printing This chapter covers information about sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size media. For tips on paper jam prevention and print media storage, see Avoiding jams and Storing print media.
Printing To print from a USB flash memory device: 1 Make sure the MFP is on and Ready or Busy appears. 2 Insert a USB flash memory device into the USB Direct interface. Note: If you insert the memory device when the MFP requires attention such as when a paper jam has occurred, the MFP ignores the memory device. 3 Touch the arrow next to the document you want to print. A screen asking the number of copies to be printed will appear.
Printing Canceling a job from the MFP control panel If the job is formatting, scanning, or already printing, touch Cancel Job on the display. Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select the job you want to cancel. 3 Press the Delete key on the keyboard.
Printing Printing the menu settings page You can print a menu settings page to review the default MFP settings and to verify the MFP options are installed correctly. 1 Make sure the MFP is on and the Ready message appears. 2 Touch the menu button on the control panel. 3 Touch Reports. 4 Touch Menu Settings Page. Printing a network setup page You can print a network setup page to review the default MFP settings and to verify the MFP options are installed correctly.
Printing Printing confidential and held jobs The term held job refers to any type of print job that can be initiated by the user at the MFP. This includes a confidential job, a verify print job, a reserve print job, a repeat print job, a bookmark, a profile, or a file on a USB flash memory device. When sending a job to the MFP, you can specify in the driver that you want the MFP to hold the job in memory.
Printing At the MFP 1 Touch Held jobs on the home screen. 2 Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the MFP. 3 Select Confidential Jobs. 4 Enter your PIN. For more information, see Entering a personal identification number (PIN). 5 Touch the job you want to print.
Printing Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (If there is no Properties button, click Setup, and then click Properties.) 3 Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Æ Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions.
Printing Printing on specialty media Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media. Follow these instructions to print on specialty media. 1 Load the media as specified for the tray being used. See Loading standard trays and optional trays for help. 2 From the MFP control panel, set the Paper Type and Paper Size according to the media you loaded.
Printing Loading standard trays and optional trays Warning: Never remove paper trays while a print job is printing. It could damage the tray or the printer. The printer has a 500-sheet standard tray. You may have also purchased one or more optional 500-sheet trays or a 2000sheet drawer. Note: The steps for loading a 2000-sheet drawer are different than the steps for loading a 500-sheet tray. For more information, see Loading the 2000-sheet tray.
Printing 5 Place the paper in the tray as shown, print side down. Do not load bent or wrinkled paper. Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams. Maximum stack height indicator 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper. 7 Reinstall the tray. Make sure the tray is pushed completely into the printer.
Printing Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray. 1 Pull open the tray. 2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are loading. 3 Squeeze the two front guide levers and slide the guide to the correct position for the size paper you are loading. LT.LG LT.
Printing 4 Slide the bottom support toward the front of the tray until it touches the front guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. 6 Place the paper against the back left corner of the tray, print side down. Do not load bent or wrinkled print media. 7 Close the tray. Make sure the tray is pushed completely into the printer. Note: Do not exceed the maximum stack height.
Printing Loading the multipurpose feeder You can use the multipurpose feeder one of two ways: • Paper tray—As a paper tray, you can load paper or specialty media in the feeder with the intention of leaving the media in the feeder. • Manual bypass feeder—As a manual bypass feeder, you send a print job to the feeder while specifying the type and size of media from your computer. The printer then prompts you to load the appropriate print media before it prints.
Printing 4 Arrange the stack of paper or specialty media correctly for the size, type, and print method you are using. 5 Place the paper or specialty media, print side up, along the left side of the multipurpose feeder, and then push it in as far as it will easily go. Do not force the media. Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams. 6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack.
8 Understanding paper and specialty media guidelines Print media is paper, card stock, transparencies, labels, and envelopes. The MFP provides high-quality printing on a variety of print media. You must consider a number of things concerning print media before you print. This chapter provides information to help you make print media selections.
Understanding paper and specialty media guidelines Staple Offset Optional finisher Standard Optional 5-bin mailbox Optional banner tray Optional envelope drawer Optional duplex unit Media size Dimensions Optional high capacity feeder 500-sheet trays Legend ✓ — supported with size sensing † — supported without size sensing* ✘— unsupported Multi-purpose feeder Print media sizes A3 297 x 420 mm (11.7 x 16.5 in.) ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ ✘ A4 210 x 297 mm (8.27 x 11.7 in.
Understanding paper and specialty media guidelines Print media types Optional Finisher Legend ✓ — supported ✘— unsupported Optional envelope drawer Optional banner tray Optional 5-bin mailbox Paper ✓ ✓ ✓ ✓ ✘ ✘ ✓ ✓ ✓ ✓ Card stock ✓ ✓ ✘ ✓ ✘ ✘ ✘ ✓ ✓ ✓ Transparencies ✓ ✓ ✘ ✘ ✘ ✘ ✘ ✓ ✓ ✘ Paper and Vinyl labels* ✓ ✓ ✘ ✓ ✘ ✘ ✘ ✓ ✓ ✘ Envelopes ✘ ✓ ✘ ✘ ✓ ✘ ✘ ✘ ✘ ✘ Glossy paper ✓ ✓ ✓ ✓ ✘ ✘ ✘ ✓ ✓ ✘ Offset Staple Optional duplex Standard Media
Understanding paper and specialty media guidelines Print media weights (continued) Media weight Media Type 500-sheet trays Multipurpose feeder 2000-sheet drawer Envelope drawer Card stock— maximum (grain long)2,3 Index Bristol 163 g/m2 (90 lb) 163 g/m2 (90 lb) Not recommended Not supported Tag 163 g/m2 (100 lb) 163 g/m2 (100 lb) Not recommended Not supported Cover 176 g/m2 (65 lb) 176 g/m2 (65 lb) Not recommended Not supported Index Bristol 199 g/m2 (110 lb) 199 g/m2 (110 lb) Not rec
Understanding paper and specialty media guidelines Selecting print media Selecting the appropriate print media for the MFP helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for the MFP. • Paper • Card stock • Envelopes • Transparencies • Labels Paper To ensure the best print quality and feed reliability, use 90 g/m2 (24 lb) xerographic, grain long paper.
Understanding paper and specialty media guidelines transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period because of the mass of material. Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60 to 90 g/m2 (16 to 24 lb bond) paper, grain long fibers are recommended.
Understanding paper and specialty media guidelines Envelopes You can load up to 10 envelopes in the multipurpose feeder and 85 envelopes in the envelope drawer. Try a sample of any envelopes you are considering using with the MFP before buying large quantities. See Loading the multipurpose feeder for instructions on loading envelopes. When printing on envelopes: • • • • • • • • To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser printers.
Understanding paper and specialty media guidelines Labels The MFP can print on many labels designed for use with laser printers. These labels are supplied in letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 230°C (446°F) and pressure of 25 pounds per square inch (psi). Try a sample of any labels you are considering using with the MFP before purchasing a large quantity.
Understanding paper and specialty media guidelines Storing print media Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf rather than directly on the floor. • If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl.
Understanding paper and specialty media guidelines Printer Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See Supported print media for more information. Note: Try a limited sample of any print media you are considering using with the MFP before purchasing large quantities. By selecting the appropriate print media and loading it properly, you can avoid most jams.
9 Installing and removing options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. The instructions in this section help you install the interface card, memory card, and firmware card. Information about other memory or option cards can be found in the printer User’s Guide.
Installing and removing options Installing a memory card Note: Printer memory cards designed for other Lexmark printers may not work with the printer. 1 Remove the system board access cover. (See Accessing the printer system board.) Warning: Printer memory cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch a memory card. 2 Push open the latches on both ends of the memory card connector. 3 Unpack the memory card.
Installing and removing options Installing a firmware card Note: Firmware cards designed for other Lexmark printers will not work with the printer. 1 Remove the system board access cover. (See Accessing the printer system board.) Note: If a firmware card has been installed, you must remove it. 2 Unpack the firmware card. 3 Holding the card by its sides, align the pins on the card with the holes on the system board. 4 Push the firmware card firmly into place.
Installing and removing options Installing the interface card Warning: Interface cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch an interface card. 1 Remove the system board access cover. 2 Remove the screw and cover plate, and save them. Screw Cover plate 3 Unpack the scanner interface card and cable. Save the packaging materials. a Connect the USB interconnect cable to the card.
Installing and removing options 4 Align the connection points on the card with the connector on the system board, and push the card firmly into the system board connector. 5 Insert and tighten the screws to secure the card. Replacing the access cover plate After you have installed options on the printer system board, follow these steps to reattach the access cover plate. 1 Align the slots at the top of the access cover with the screws near the top of the printer.
10 Maintaining the MFP Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter and in the printer User’s Guide. If several people are using the MFP, you may want to designate a key operator to do the setup and maintenance of the MFP. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area.
Maintaining the MFP Determining the status of supplies Copy Fax E-mail FTP Ready. 88 Toner low. Status/ Supplies Menus Touch any button to begin. The MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at the bottom of the touch screen indicates if the MFP is Ready and lets you know if any supplies are low or empty.
Maintaining the MFP Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Cleaning the scanner glass and backing material 1 Open the document cover. 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the scanner glass and backing material by moving the cloth or swab from side to side.
Maintaining the MFP Cleaning the automatic document feeder The scanner parts can become contaminated with ink, toner particles, or paper coatings. Clean the scanner feed rollers if documents do not feed smoothly or easily, or if several pages feed at one time. 1 Open the ADF document cover. 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the feed roller by moving the cloth or swab from side to side.
Maintaining the MFP Scanner registration Note: Use this procedure only after you have verified the paper was loaded correctly in the ADF and the Margin Shift setting has not been changed. Scanner Registration is a process to align the scan area with the paper location. Two pieces of either letter or A4 dark colored paper are needed for this process. 1 Turn the printer off. 2 Open the document cover. 3 Clean the scanner glass and backing material.
Maintaining the MFP Removing the scanner top Note: The following procedures should be done with two persons. The scanner top (document cover) uses two locking tabs to prevent accidentally separation. To remove the document cover: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Disconnect the two scanner cables. 4 Open the document cover. 5 Lift the cover. 6 Press and hold the locking tabs while lifting the cover.
Maintaining the MFP Moving the MFP Follow these guidelines to move the MFP within the office or to prepare the MFP for shipment. CAUTION: The printer weighs 48–82 kg (105–181 lb). It requires at least three (3) people to lift it safely. Use the printer handholds to lift it, do not lift by the front of the printer, and make sure your fingers are not under the printer when you set it down. • Always turn off the MFP using the printer power switch. • Lock the scanner mechanism.
11 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the message and resume printing.
Clearing jams Printer access doors and trays The following illustration shows the path that print media travels through the printer. The path varies depending on the input source (trays, multipurpose feeder, envelope feeder) and output bins (finisher, stacker, expander, mailbox) you are using. The numbers in following illustration indicate the numbers that can appear on the operator panel and designate the general area of a paper jam.
Clearing jams CAUTION: Certain floor-mounted configurations require additional furniture for stability. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters. Understanding printer jam messages The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.
Clearing jams Clearing scanner jams Scanner jams can occur as the paper enters or exits the scanner. Scanner jams can be cleared by opening the ADF cover or the document cover and removing the jam. 290, 291, 292, and 294 Scanner Jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and carefully remove any jammed pages. If you cannot remove the jammed paper, and open the document cover. Carefully remove the jammed paper. 3 Close the document and ADF covers.
12 Administrative support Adjusting control panel brightness If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings menu. Brightness 1 Make sure the MFP is on. 2 Touch the Menus button on the home screen. 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Brightness appears. 6 Touch the left arrow to decrease the brightness, or touch the right arrow to increase the brightness.
Administrative support 6 Touch the left arrow or right arrow until Restore Now appears. When you touch Restore Now, all menu settings return to the factory default values, except: • • The control panel Display Language setting in the Setup menu. All settings in the Parallel menu, Serial menu, Network menu, and USB menu. 7 Touch Submit. 8 Touch Home. Adjusting screen timeout To adjust the Screen Timeout setting: 1 Make sure the MFP is on. 2 Touch the Menus button on the home screen.
Administrative support Configuring the MFP A variety of functions can be used to increase the level of Information Technology (IT) security for the device. The following sections show how to configure these functions. Setting Password Protect for the menus Apply an administrative password to restrict unauthorized users from making changes to the MFP configuration from either the control panel or the Embedded Web Server (EWS). 1 Touch the Menus button on the home screen. 2 Touch Settings.
Administrative support Preventing access to the menus from the control panel It is possible to prevent access to all the menus using the control panel touch screen. To prevent access: 1 Touch the Menus button on the home screen. 2 Touch Settings. 3 Touch the down arrow. 4 Touch Security Æ Function Access Æ Menus Æ Disabled. 5 Touch Submit. To enable the menus again, enter the URL address on the web page, and then go to Security - Function Access and enable the menus.
Administrative support Setting a password before printing received faxes To prevent received faxes from being printed until a password is entered: 1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using this format: http://ip_address/. 2 Click Configuration. 3 Under Default Settings, click Fax Settings Æ Analog Fax Setup. 4 Scroll to Holding Faxes, and click it. 5 Select Always On for Held Fax Mode. 6 Define a Print Faxes Password in the field.
Administrative support Using the secure EWS The SSL (Secure Sockets Layer) allows for secure connections to the Web server within the print device. To connect to the EWS more securely, connect to the SSL port instead of the default HTTP port. The SSL port connection will encrypt all Web server network communications between the PC and the MFP. To connect to the SSL port: 1 Open a Web browser. 2 In the address line, enter the IP address of the MFP being configured using the format: https: //ip_address/.
Administrative support Supporting IPSec (Internet Protocol Security) IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and network communications over the IP protocol to be secure. IPSec can be set up between the MFP and up to five hosts, using both IPv4 and IPv6. To configure IPSec through the EWS: 1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format: http://ip_address/.
Administrative support Using 802.1x authentication 802.1x port authentication allows the MFP to join networks that require authentication before allowing access. 802.1x port authentication can be used with the WPA (Wi-Fi Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the MFP. The MFP must be known to the Authentication Server (AS).
Administrative support Encrypting the hard disk Warning: All resources on the hard disk will be deleted. Resources residing in flash memory or in RAM remain unaffected. Note: This setting is only available on MFP models with an integrated internal hard disk drive. 1 Turn the MFP off. Wait 10 seconds. 2 Press and hold the 2 and 6 buttons on the numeric keypad while turning the MFP on. 3 Release the buttons when the touch screen blinks and is blank momentarily. Wait. The Config Menu appears.
Administrative support Hard disk wiping Warning: All resources on the hard disk will be irretrievably deleted. (Resources residing in flash memory or in RAM remain unaffected.) Note: This setting is only available on MFP models with an integrated internal hard disk drive. 1 Turn the MFP off. Wait 10 seconds. 2 Press and hold the 2 and 6 buttons on the numeric keypad while turning the MFP on. 3 Release the buttons when the touch screen blinks and is blank momentarily. Wait. The Config Menu appears.
13 Troubleshooting Understanding MFP messages The MFP displays three types of messages: status messages, attendance messages, and service messages. Status messages provide information about the current state of the MFP. They require no action on your part. Attendance messages alert you to MFP problems that require your intervention. Service messages also alert you to problems that require intervention. However, the MFP will stop printing and the errors are non-recoverable.
Troubleshooting Solving copy quality problems The following solutions will help solve copy problems. For additional information, see Copy tips. Symptom Solution Unwanted background is visible. Adjust the Background Removal setting under Copy Æ Options Æ Advanced Imaging. Touch the right arrow to remove more background. Unwanted patterns (Moire) appear when a document is copied using Photograph mode. Change the content mode to Printed Image under Copy Æ Options Æ Content.
Troubleshooting Solving fax problems The following solutions will help solve fax quality problems or solve fax problems. For additional information, see Fax tips. Symptom Solution The fax document takes a long time to transmit. Touch Options, then under Content, change the setting to Text, and then set the resolution to Standard. The images on the fax I sent are not clear. Touch Options, then under Content, change the setting to Text/Photo or Photo. Increase the output resolution.
Notices Conventions Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your product hardware or software.
Notices European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/ 5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking.
Notices Ελληνικά Με την παρούσα Lexmark International Inc. δηλώνει ότι το παρόν προϊόν συμμορφώνεται προς τις ουσιώδεις απαιτήσεις και τις λοιπές σχετικές διατάξεις της οδηγίας 1999/5/EK. Italiano Con la presente Lexmark International Inc. dichiara che questo prodotto è conforme ai requisiti essenziali e alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Español Por medio de la presente Lexmark International Inc.
Notices Japanese VCCI notice Korean MIC statement If this symbol appears on your product, the accompanying statement is applicable. BSMI EMC notice If this symbol appears on your product, the accompanying statement is applicable.
Notices Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
Notices Other telecommunications notices Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Notices Using this product in Germany This product requires a German billing tone filter (Lexmark part number 80D1888) to be installed on any line which receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany. The subscriber may request that metering pulses be placed on the line, or can have them removed by calling the German network provider.
Notices The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: The following acoustics values include the printer and the scanner unit operating together. 1-meter average sound pressure, dBA Printing 56 Idling 30 Scanning 53 Copying 57 Power regulation notice Warning: Electrical surges can be very destructive to equipment connected to AC power sources.
Notices China RoHS Part Name Hazardous Substances or Elements Lead (Pb) Mercury (Hg) Cadmium Hexavalent (Cd) Chromium (CrVI) Polybrominated biphenyl (PBB) Polybrominated diphenylether (PBDE) Circuit boards X O O O O O Power supply X O O O O O Connectors X O O O O O Mechanical assemblies - shafts, rollers X O O O O O Mechanical assemblies - motors X O O O O O Mechanical assemblies - others X O O O O O Scanner assembly O X O O O O LCD display O X O O
Index A Select 17 select 14 selected radio 17 Start 10 Status/Supplies 11 Stop 10 Unlock Device 13 unselected radio 16 address book 37 adjusting Power Saver 90 screen timeout 90 adjusting quality 26 Advanced Password, menu protection 91 Advanced Password, setting 93 Asterisk button 10 automatic size sensing 62 automatic tray linking 62 C cancel email 33 Cancel Job button 16 canceling a print job 50 cancelling copy job 29 card stock guidelines 70 loading 57 characteristics, print media 67 paper 67 Clear A
Index one size to another 24 to 22 copy quality adjusting 26 copy screens 22 copy tray selection 25 copying 21 duplexing 26 enlarging 26 letterhead 24 multipurpose feeder 25 reducing 26 transparencies 24 create booklet 23 custom job 28 setting security 93 using secured 94 emission statement 102 enlarging 26 envelope sizes 7 3/4 (Monarch) 64 envelopes guidelines 69 erase edge 23 F fax address book 37 from a computer computer faxing 37 sending 36 shortcuts 37 FCC statement 102 file types email 32 Function
Index LCD touch-screen features Attendance message alert 19 Menu trail line 19 left arrow button 15 left scroll decrease button 14 letterhead copying 24 Lexmark Authorized Supplies Dealers 78 light, indicator 9 linking 62 trays 62 loading 2000-sheet tray 59 500-sheet trays 57 multipurpose feeder 61 loading print media card stock 57 paper input tray 57 transparencies input tray 57 options email 33 P Macintosh 50, 51, 53, 55, 56, 68 maintaining the MFP 78 margin shift 23 maximum stack height multipurpose
Index recycling supplies 80 reducing 26 repeat print 54 reserve print 54 resolution 34, 44 restricted server list function, using 98 right arrow button 15 right scroll increase button 15 supplies recycling 80 T time stamp 23 toner cartridge recycling 80 transparencies loading input tray 57 transparencies, copying 24 tray linking 62 tray selection 25 troubleshooting settings software application overrides 8 S safety information 2 scale 22 scanning options 47 to a PC 46 to email 30 screen timeout 90 scree
