C720 User’s Reference November 2000 www.lexmark.
Table of contents Chapter 1: Printer overview .............................................................. 9 Introducing your printer ........................................................................................ 9 Using your documentation ................................................................................. 11 Chapter 2: Using printer drivers .................................................... 12 Chapter 3: Changing printer settings ............................................
Chapter 7: Controlling printed output ...........................................28 Driver Settings .................................................................................................... 28 Halftone screens ................................................................................................. 30 Image Smoothing ...............................................................................................31 Printing text ..............................................................
Chapter 17: Supplies overview .......................................................53 Chapter 18: Supplies .......................................................................55 Toner cartridges ................................................................................................. 55 Ordering supplies ...............................................................................................61 Storing supplies ..............................................................................
Chapter 28: Calling for customer support .................................. 195 Chapter 29: Using the operator panel ......................................... 196 Printing a menu settings page .......................................................................... 196 Changing the Paper Type setting ..................................................................... 199 Chapter 30: Using printer menus ................................................. 200 Chapter 31: Color Menu ........................
Chapter 47: Printer software and utilities ................................... 270 MarkVision printer management software ........................................................ 270 MarkVision Professional ................................................................................... 270 MarkVision for UNIX networks ......................................................................... 271 MarkVision Messenger .....................................................................................
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1 Printer overview Introducing your printer Operator panel Optional duplex unit Paper stop Front door Output bin and top door 250-sheet standard tray Release latch Paper guide Optional 500-sheet tray Front door release latch Your LexmarkTM C720 color laser printer is the ideal printer for presentations, business graphics, line art, and text. Your printer uses laser diode electrophotographic technology to deliver remarkable quality print images and text.
The modular design of your printer lets you perform routine printer maintenance procedures without the aid of a service technician. This includes replacing the photo developer cartridge, oil bottle, cleaning roll, fuser, waste toner bottle, and all four color print cartridges. Print speed Your printer can print at up to 24 ppm for monochrome print jobs and 6 ppm for color print jobs.
paper tray is also available. In addition to accepting legal size paper, the optional legal size paper tray can accept all of the media supported by the standard 250-sheet paper tray. Using your documentation Your Lexmark C720 online information provides details about color functions, media specifications, memory requirements, the operator panel, printer configuration, printer settings, troubleshooting problems, and ordering supplies.
2 Using printer drivers Using the printer drivers supplied with your printer gives you the greatest control over the features and functions of your printer. These printer drivers are designed to work efficiently with your printer and provide you with the best possible print quality. Using and accessing these drivers from your computer is fast, easy, and convenient. Most Windows software packages let you modify common printer settings through the use of their print dialog box.
3 Changing printer settings You can change your printer setting by using your application software, your Lexmark printer driver, the printer operator panel, or the remote operator panel available from MarkVision. Note: Printer settings selected from a software application or driver override default settings selected from the operator panel.
Understanding the operator panel The operator panel on the top left side of your printer has a 2-line by 16-character liquid crystal display (LCD), five buttons, and one indicator light. The operator panel can be disabled so that other users cannot access most of the menus. Users can still access the Job Menu. LCD Two-line 16-character display. 1 Menu 2 Select 3 Return 4 Buttons and numbers Go Power indicator light Has three possible states: • Off The printer power is off.
Operator panel buttons Button Select Function 3 Press Select to: • Select the menu shown on the second line of the display and view the available menu items. • Select the menu item shown on the second line of the display and view the available value or current user default setting for that menu item. • Save the value displayed on the second line of the display as the new user default setting. • Clear certain messages from the display.
5 Press Menu> or
some distance from your computer, it may be more convenient to use the remote operator panel on your computer. In addition to the remote operator panel, some versions of MarkVision also provide a way to view many of the menu items for one menu on a single screen. If you need to make several changes to settings in the Paper Menu, for example, you may find it easier to make those changes when you can see all of the menu items and their available values at one time.
4 Using Print and Hold When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory and not print it immediately. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print. You can use this function to: • • • • Request extra copies of a job at a later time. Delay printing a job. Verify one copy before printing additional copies.
Accessing held jobs from the operator panel 1 To access held jobs from the operator panel: – – If the printer is Busy, press Menu> to display the Job Menu. If the printer is Ready, continue with step 2. 2 Press Menu> or
Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory. Note: Repeat Print jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs. Reserve Print If you send a Reserve Print job, the printer stores the job in memory so you can print the job later.
When you select Confidential Job from the Job Menu, the following prompt appears: Enter PIN: =______ 1 Menu 2 Select Go 5 3 Return Stop 6 Enter the PIN you assigned and press Go to print the confidential job.
5 Understanding color Your printer gives you the power to communicate in color. Color attracts attention, commands respect, and adds value to your printed material or information. Using color increases readership and is read more often than the same material printed in black and white. Color can be used to motivate people and speed the analysis of complex data. When you print on-demand color, you save money.
Primary colors Notice the three primary additive colors red, green, and blue in the illustration. You can see that when all three colors are combined, you get white. However, look at the area where any two colors overlap. What you see is cyan, magenta, or yellow. Equal amounts of green and blue produce cyan. Equal amounts of blue and red produce magenta, and equal amounts of red and green produce yellow. The toner colors used to place color on your printed material are cyan, magenta, yellow, and black.
Color difference Most software applications today provide us with a WYSIWYG (What You See Is What You Get) environment. This helps us develop the look of our document. However, the difference between the additive and subtractive colors may sometimes cause a problem between what you see and what you get. This is due to the difference between additive and subtractive colors. The reason for this lies in the color spectrum of the different devices. Your printer is capable of delivering over 16 million colors.
document. Always print a new swatch of the colors you plan on using before you invest a lot of time creating your screen designs.
6 Managing color There are many color management systems on the market today. They range from simple swatchbooks to specially designed and designated color servers. A color management system (CMS) helps you match colors across a number of devices, including scanners, monitors, and printers. A CMS ensures what you see at every step of the publishing process matches the printed output.
Popular color management systems There are many color management systems for you to choose from. The type of CMS you choose impacts the color quality of your printed output. Choose a CMS that best meets your cost and performance needs. Some popular color management systems are described here. Windows ICM Microsoft Windows 95/98/Me, Windows 2000, and Windows NT support Image Color Management (ICM). ICM is an operating system-level CMS based on the CIE independent color model.
7 Controlling printed output Your printer driver provides you with the best quality output for various types of printing needs. However, you may want more control over how your printed document will look. You can control the screening methods, graphics effects, and fill resolution used during printing. These setting adjustments can easily be made through your printer driver, operator panel, or MarkVision remote operator panel. Adjusting any of these settings affects the output of your documents.
You can change these settings through the color tab on your printer driver or the Color Menu on the operator panel. Photo Enhance When you place Photo Enhance setting On, your printer changes the method it uses to place pels on your print media. This change enhances the printing of photographic images and is most noticeable in flesh tone areas. The following illustrations demonstrate how Photo Enhance changes the toner pattern that is placed on your print media.
Halftone screens The term halftone screen refers to the pattern of dots applied to an object on the page (text, graphics, or images). If you look at a black and white photograph in a magazine, it appears to contain many shades of gray. If you place the same picture under a magnifying glass, you see that it is actually composed of a large number of small dots. These dots, also known as pels, may be of varying sizes or varying tones.
Spot function The spot function determines the shape of the dots by controlling the order in which the pels in the halftone cell are turned on. The printer code defines the order by assigning a priority to each individual pel within the halftone cell. By turning on or printing a portion of the pels within the halftone cell and then combining the different halftone screens, your printer is able to print millions of colors.
8 Color correction Color Correction lets you modify the color settings used to print your documents. The Color Correction settings you can choose from are: Auto, Display, CMYK, Black and White, 2-Color draft, Off, and Vivid. Auto is the default setting when the printer is shipped from the factory. It uses different color profiles for the different objects on the page (text, graphics, and images).
If you use this setting without the necessary color management software or your application does not provide the correct information, your printed output may have unexpected results. Black and White The Black and White setting converts any colors in your document to solid black. This setting produces output just like any standard monochrome printer using various shades of gray. This setting can be especially useful when you have replaced a monochrome printer and want to print occasional color.
9 Avoiding print quality problems To prevent print quality problems, do not touch the print cartridge toner roller, photo developer transfer film, or the fuser rollers. Scratches or fingerprints on any of these surfaces can adversely affect print quality. Media and supplies Always use media that meets the recommended guidelines. See Media guidelines for more information.
10 Paper sources and output Your printer comes with a 250-sheet paper tray. You can load paper, transparencies, labels, or envelopes in the paper tray. For additional paper capacity, you can attach an optional drawer with a 500-sheet tray. When linked, you create a single 750-sheet source (see Tray linking). Refer to the Setup Guide for information about installing the optional drawer.
the tray printing side up. Printed output is placed printed side down in the output bin on the top of your printer. Source Media Size supported Weight Capacity* Standard tray (tray 1) Paper A4, letter, executive, JIS B5, A5, DL env, #9 env, #10 env, B5 env, C5 env 60–90 g/m2 (16–24 lb) 250 sheets Supports any custom size paper within the following dimensions (width x length): Card stock: 90-163 g/m2 (24-43 lb) Transparencies Labels Envelopes Card stock Minimum: 105 x 220 mm (4.1 x 8.7 in.
11 Paper sizes Your printer supports a wide variety of paper sizes. See Media guidelines for illustrations of proper paper orientation. The printer determines the size paper loaded in the trays by the position of the paper guides. Make sure you adjust the guides each time you change paper sizes. The following tables list the paper and envelope sizes your printer supports. Size Dimensions Print speed in black and white/ color1 (ppm) A4 210 x 297 mm (8.3 x 11.7 in.) 24/6 Letter 215 x 279 mm (8.
recognizes the DL envelope, but not the #10 envelope. Refer to the Technical Reference for more information on US and Non-US defaults. The printer determines the size of the media loaded in the trays by the position of the front paper guide. The optional 500-sheet tray is always set to Auto Size Sense On. Since tray 2 is for plain paper only, and cannot be used for legal paper or envelopes, tray 2 auto sensing only recognizes A4, letter, or executive size paper. Tray 2 sensing cannot be turned off.
12 Media guidelines Use recommended media (paper, transparencies, envelopes, card stock and labels) for your printer to avoid printing problems. For detailed information about media characteristics, refer to the Card Stock & Label Guide available on the drivers CD provided with your printer. Brief guidelines for choosing paper and other media follow. Paper Note: Using low quality paper may result in unsatisfactory performance and may degrade print quality.
Transparencies For best results, use the following Lexmark transparencies: Recommended transparencies Part number Size 12A5590 Letter 12A5591 A4 These transparencies are designed to provide optimal print quality. Using other transparencies designed for laser printers may yield unpredictable results and possibly cause damage to your printer. Transparencies must be able to withstand temperatures of 175°C (347°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
Labels Use only labels designed for laser printers. Use only label sheets that have no gaps between the labels, as shown below. Try a sample of any labels before purchasing a large quantity. Acceptable labels Unacceptable labels Labels must be able to withstand temperatures of 175°C (347°F) without melting, discoloring, offsetting, or releasing hazardous emissions. For detailed information on label printing, characteristics, and design, refer to the Card Stock & Label Guide on the drivers CD.
13 Storing media Proper storage of media helps ensure trouble-free printing. For best results: • Store media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf, rather than directly on the floor. • If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl. • Do not place anything on top of paper packages.
14 Avoiding paper jams If you follow the Media guidelines, you’re well on your way to trouble-free printing. If you do experience a paper jam, see Clearing paper jams for instructions on clearing the jam. A few reminders to avoid paper jams: • Ensure paper guides in trays are properly positioned for the size paper you have loaded. See Loading media for more information • To load paper in a tray while a job is printing, press the operator panel Stop button and wait for the printer motor to idle.
15 Loading media Click a topic to go directly to specific loading instructions • Loading paper, card stock, or labels • Loading transparencies • Loading envelopes The procedures for loading paper in the standard 250-sheet tray and the optional 500-sheet tray are the same. The printer lets you know when you need to load paper in the trays. If a tray becomes empty, the Supplies message appears on the second line of the operator panel. Press Menu> or
Loading paper, card stock, or labels Note: If you attach an optional drawer, the instructions are the same for loading paper in that tray. However, load only paper in tray 2. 1 Pull the tray completely out of the printer. 2 Set the tray on a flat surface. Note: If you are loading A4 or letter size paper, the tray may already be set up for the appropriate paper size. 3 Squeeze the snap locks on the end of the front paper guide.
5 Release the snap locks. The position of the paper guides inform the printer the size of the paper in the tray. If the paper guides are in the wrong position, you may experience feeding problems or incorrect formatting of pages. 6 Squeeze the snap locks on the end of the left side paper guide. 7 Slide the left side paper guide to align with the position of the paper size you are loading. 8 Release the snap locks. 9 Flex the sheets back and forth to loosen them, and then fan them.
Loading transparencies To load the tray: 1 Pull the tray completely out of the printer. 2 Set the tray on a flat surface. Note: If you are loading A4 or letter size paper, the tray may already be set up for the appropriate paper size. 3 Squeeze the snap locks on the end of the front paper guide. 4 Slide the front paper guide to align with the position of the transparency size you are loading.
5 Release the snap locks. The position of the paper guides inform the printer the size of the transparency in the tray. If the paper guides are in the wrong position, you may experience feeding problems or incorrect formatting of transparencies. 6 Squeeze the snap locks on the end of the left side paper guide. 7 Slide the left side paper guide to align with the position of the transparency size you are loading. 8 Release the snap locks. 9 Fan the stack to prevent the sheets from sticking together.
11 Slide the tray into the printer. Maximum stack height Loading envelopes Note: Do not load envelopes in tray 2, envelopes can only be printed from tray 1. 1 Pull the tray completely out of the printer. 2 Set the tray on a flat surface.
3 Squeeze the snap locks on the end of the front paper guide. 4 Slide the front paper guide to align with the position of the envelope size you are loading. 5 Release the snap locks. The position of the paper guides inform the printer of the size envelopes in the tray. If the paper guides are in the wrong position, you may experience paper feeding problems or incorrect formatting. 6 Squeeze the snap locks on the end of the left side paper guide.
10 Load the envelopes with the recommended print side face up and the part of the envelope with the return address toward the rear of the printer. Do not load stamped envelopes. Do not exceed the maximum stack height indicated on the label inside the tray. Maximum stack height 11 Slide the tray into the printer.
16 Tray linking If you want to increase your printer paper capacity, add an optional drawer with a 500-sheet paper tray to your printer. If you load the same paper size and paper type in both trays, the printer automatically links the trays when one tray is empty, and feeds paper from the other tray. By linking the trays you create a single paper source that holds up to 750 sheets. To initiate tray linking: 1 Load paper of the same size and type in both trays.
17 Supplies overview Click a topic for more information about: Supply item… Replacing the… • Toner cartridges • Toner cartridges • Photo developer cartridge • Photo developer cartridge • Oil bottle • Oil bottle • Cleaning roll • Cleaning roll • Waste toner bottle • Waste toner bottle • Fuser and air filter kit • Fuser and air filter kit • Maintenance kit • Maintenance kit Your printer has been designed to let you replace supply items without the need of a service technician.
The paper size affects the printer page count calculations. The printer counts an A4 or letter size sheet as one page and a legal size sheet as 1.2 pages. Therefore, if you print all your jobs on legal paper, the yield for a particular supply may appear to be lower than the yield claimed for that supply. The number of images on a page also affects the average yield page count.
18 Supplies Toner cartridges WARNING: Do not touch the cartridge roller located under the cover. Cover Your printer uses four separate toner cartridges, one for each color: cyan, yellow, magenta, and black. They are located behind the front door. The stacking order from top to bottom is black, yellow, magenta, and cyan. The approximate yield of the black toner cartridge is 12,000 pages. The cyan, yellow, and magenta toner cartridges have an approximate yield of 7,200 pages.
When you need to install a new toner cartridge, see Replacing toner cartridges or the installation instructions that come with the new cartridge. Photo developer cartridge The photo developer cartridge receives toner from the toner cartridges. The toner image is generated on the photo developer media. The photo developer transfers the generated image onto the transfer drum so it can be placed on the print media you selected. The approximate yield of the photo developer cartridge is 40,000 images.
Oil bottle Oil bottle The oil bottle provides oil that lubricates the fuser. The approximate yield of the oil bottle is 12,000 pages. The average yield is determined by the number of printing of A4 or letter size pages printed. Your printer monitors the life of your oil bottle. When the oil bottle becomes low, Oil Bottle Low appears. It is time for you to replace your oil bottle. If you do not already have a replacement oil bottle available, order one at this time.
Press Go to clear the message. The Supplies message appears on the second line of the operator panel to remind you that supplies need attention. The printer continues to show Fuser Cleaner Life Warning in the Supplies Menu until you replace the cleaning roll or until the cleaning roll is exhausted. When the life of the cleaning roll is exhausted, the printer displays 85 Fuser Cleaner Exhausted and stops printing. You must replace the cleaning roll to continue printing.
When you need to install a new waste toner bottle, see Replacing the waste toner bottle or the installation instructions that come with the new waste toner bottle. Fuser and air filter kit Fuser Air filter The fuser uses heat and pressure to permanently bond the toner to the print media. The air filter removes dust and other contaminants from the printer. You receive a new filter each time you order the fuser kit. The approximate yield of the fuser and air filter is 40,000 pages.
Maintenance kit Drum cleaner Transfer roller Paper discharger The maintenance kit consist of three components; the transfer roller, paper discharger and drum cleaner. These components work together to transfer your print image to the media you have selected. The paper discharger reduces the occurrence of paper jams at the transfer drum. The transfer roller pulls the image from the transfer drum onto the print media.
Ordering supplies Routine maintenance supplies Part number Item Approximate yield 15W0903 Black toner cartridge 12,000 pages (5% toner coverage) 15W0901 Magenta toner cartridge 15W0900 Cyan toner cartridge 7,200 pages (5% toner coverage) 15W0902 Yellow toner cartridge 15W0905 Fuser cleaning roll 12,000 pages (5% monochrome coverage) (20% color coverage) 15W0906 Oil bottle 12,000 pages 15W0907 Waste toner bottle 12,000 images 15W0904 Photo developer cartridge 40,000 images 15W0908 F
Contacts for supplies information (continued) Region Country Phone number Latin America Headquarters 305 447 2200 Argentina 54 1 319 8900 Brazil 55 11 820 5733 Mexico 52 5 254 2435 Australia 1300 362 192 Hong Kong 852 825 6168 Japan 81 3 3523 7077 Singapore 65 227 3488 Taiwan 886 2 713 1000 Austria 43 1 797 32 0 Belgium 32 2 716 74 11 Denmark 45 45 82 55 11 Finland 358 0 452 34 00 France 33 1 46 67 40 00 Germany 49 6074 488 0 Italy 39 2 28 103 1 Netherlands 31 20 56 32 8
19 Replacing supply items Replacing supplies For information about replacing an individual supply item, click the headings below: Toner cartridges Waste toner bottle Photo developer cartridge Fuser and air filter kit Oil bottle Maintenance kit Fuser cleaner The printer calculates and stores information on the number of images that have been printed.
The printer continues to display the Supplies status message until you replace the required supply items. After the Supplies status message appears, the printer continues to monitor the required supply items until the supply is exhausted. The printer displays Low, Empty, Item Exhausted, Item Empty, Item Full or Missing. To prevent damage to your printer or its components, some supply items do not allow the printer to operate when the item is exhausted.
2 Open the front door. Front door release latch 3 Remove the appropriate toner cartridge (black K, yellow Y, magenta M, cyan C) from the printer. Note: The toner inside the toner cartridges can soil clothing. Do not clean clothing soiled with toner in hot water; this permanently adheres the toner to the clothing. Use cold water to remove toner that has soiled clothing. 4 Remove the new toner cartridge from the packing material.
5 Gently shake the new toner cartridge to distribute the toner evenly. 6 Remove the end cover and any tape or other packing material from the toner cartridge. To remove the end cover, pull one of the ends away from the toner cartridge. WARNING: Do not touch the cartridge roller, it may become scratched or damaged. End cover Roller 7 Align the toner cartridge with the appropriate slot in the front of the printer. Note: Each cartridge is keyed to fit a specific location inside the printer.
8 Slide the new toner cartridge into the printer. 9 Repeat steps 4 through 8 to install additional cartridges. 10 Close the front door.
11 Reset the toner cartridge counter. If you replace toner cartridges before the 88 Toner Low message appeared, use the following steps to reset the counter for the new toner cartridge. Note: If you do not reset the counter, you may receive a false 88 Toner Low message. a Press Menu> or
e Press Menu> or
If you install a new photo developer cartridge before the Photo Dev Cart Exhausted message appeared, you must manually reset the photo developer cartridge counter. For more information, see reset the photo developer cartridge counter. To replace the photo developer cartridge, use the following steps or the instruction sheet supplied with the photo developer cartridge: 1 Slide the top door release latch toward the front of the printer. 2 Lift the top door.
3 Lift the left and right green photo developer cartridge locking levers. Photo developer cartridge Locking levers 4 Lift the old photo developer cartridge from the printer.
5 Remove the new photo developer cartridge from the packing material. WARNING: Do not touch or scratch the surface of the glossy green film in the photo developer cartridge. Touching the photo developer film damages it and reduces print quality. Do not leave the cartridge exposed to light for more than 5 minutes. If the cartridge will be exposed to light for longer than 5 minutes, place it in the box or cover it. 6 Pull the two metal shipping pins off of the photo developer cartridge and then discard them.
9 Lower the photo developer cartridge into the printer until it is firmly seated. 10 Rotate the green photo developer locking levers down.
11 Close the top door. 12 If the message Did you replace Photo Dev Cart? appears, press Go. Otherwise, use the following steps to reset the photo developer cartridge counter. a Press Menu> or
c Press Menu> or
Replacing the oil bottle Your printer monitors the life of your oil bottle. When the oil bottle becomes low, 81 Oil Bottle Low appears. It is time for you to replace your oil bottle. Press Go to clear the message. The Supplies message appears on the second line of the display to remind you that supplies need attention. The printer continues to show Oil Bottle Low in the Supplies Menu until you replace the oil bottle or until the oil bottle is empty.
3 Rotate the left and right green oil bottle locking levers to unlock the oil bottle. Oil bottle 4 Lift the oil bottle from the printer. Note: Oil may drop from the bottom of the oil bottle. You can place a piece of paper under the bottle after you lift it to prevent oil from dropping on the printer, floor, or your clothing. 5 Remove the new oil bottle from its packaging material. 6 Align the oil bottle with the slots in the printer.
7 Lower the oil bottle into the printer. 8 Rotate the left and right oil bottle locking levers to lock the oil bottle in the printer.
9 Close the top door. Replacing the cleaning roll Your printer monitors the life of your cleaning roll. When the cleaning roll becomes low, 85 Fuser Cleaner Life Warning appears. It is time for you to replace your cleaning roll. Press Go to clear the message. The Supplies message appears on the second line of the display to remind you that supplies need attention.
2 Lift the top door. Top door release latch CAUTION: The internal components of the printer may be hot. Allow the printer to cool before touching any internal components. 3 Rotate the left and right green oil bottle locking levers to unlock the cleaning roll.
4 Lift the cleaning roll from the printer. 5 Remove the new cleaning roll from its packaging material and remove any packing material or tape from the cleaning roll. 6 Align the new cleaning roll with the slot in the printer. 7 Lower the cleaning roll into the printer.
8 Rotate the left and right oil bottle locking levers to lock the cleaning roll in the printer. 9 Close the top door.
10 If the message Did you replace Fuser Cleaner? appears, press Go. Otherwise, use the following steps to reset the cleaning roll counter. Note: Depending on the printer warm up requirements, it could take time for this message to appear. a Press Menu> or
e Press Menu> or
charger needs to be cleaned periodically to prevent streaks and voids. We recommend cleaning the developer charger when you replace the waste toner bottle. For more information, see Cleaning the developer charger. To replace the waste toner bottle, use the following steps or the instruction sheet supplied with the new waste toner bottle. 1 Pull the front door release latch toward the front of the printer. 2 Open the front door.
3 Carefully tilt the top of the waste toner bottle toward the front of the printer and lift it out. 4 Place the full waste toner bottle in the plastic bag provided with the new waste toner bottle. 5 Seal the plastic bag and discard the waste toner bottle. 6 Remove the new waste toner bottle from its packing material. 7 Place the bottom of the waste toner bottle in the printer. 8 Align the opening in the new waste toner bottle with the spout inside the printer.
9 Close the front door. Note: The developer charger needs to be cleaned to prevent streaks and voids. 10 Use the following instructions to remove and clean the discharger. Cleaning the developer charger 1 Slide the top door release latch toward the front of the printer. 2 Lift the top door.
CAUTION: The internal components of the printer may be hot. Allow the printer to cool before touching any internal components. 3 Lift the left and right green photo developer cartridge locking levers. 4 Lift the old photo developer cartridge from the printer. WARNING: Do not touch the glossy green film in the photo developer cartridge. Touching the photo developer film damages it and reduces print quality.
5 Place the photo developer cartridge on a flat level surface. 6 Lift the green slide lever. The pad on the end of the slide should make contact with the discharge wire. 7 Move the green slide completely across the photo developer cartridge and back again five times. Slide lever 8 Move the green slide to the left side of the photo developer cartridge. 9 Place the green slide lever against the photo developer cartridge. 10 Align the photo developer cartridge with the slots in the green locking levers.
11 Lower the photo developer cartridge into the printer until it is firmly seated. 12 Rotate the green photo developer locking levers down.
13 Close the top door. Replacing the fuser and air filter kit Your printer monitors the life of your fuser. When the fuser reaches the end of its life, the printer displays 87 Fuser Exhausted. It is time for you to replace the fuser kit. The fuser kit consists of a fuser and air filter. For best print quality, make sure you replace the air filter when you replace your fuser. The air filter removes excess dust and other contaminants from the printer. Press Go to clear the message.
Remove the old fuser 1 Slide the top door release latch toward the front of the printer. Top door release latch 2 Lift the top door. CAUTION: The internal components of the printer may be hot. Allow the printer to cool before touching any internal components.
3 Loosen the thumbscrews on each side of the fuser. Thumbscrew Thumbscrew WARNING: Do not tilt the fuser when removing.The fuser contains oil that may soil clothing and damage the printer components. 4 Use the lifting handles to lift the fuser from the printer. Note: Do not discard the old fuser at this time. The oil bottle and cleaning roll will be installed in the new fuser. Lifting handles 5 Set the fuser on a flat level surface.
Install the new fuser 1 Remove any packing material from the new fuser. 2 Align the new fuser with the slots inside the printer. 3 Lower the fuser into the printer. 4 Tighten the thumbscrews on both sides of the fuser.
Transfer the oil bottle and cleaner roll 1 Rotate the left and right green oil bottle locking levers on the old fuser to unlock the oil bottle and cleaning roll. 2 Lift the oil bottle from the old fuser. Note: Oil may drop from the bottom of the oil bottle. You can place a piece of paper under the bottle after you lift it to prevent oil from dropping on the printer, floor, or your clothing. 3 Align the oil bottle with the slots in the new fuser. 4 Lower the oil bottle into the fuser.
before printing. Without oil, your fuser does not operate properly. Insufficient lubrication causes paper jams and reduces the life of your fuser. 5 Move the green fuser roller release levers toward the rear of the printer. It may require some force to move the levers.
6 Lift the cleaning roll from the old fuser. 7 Align the cleaning roll with the slot in the new fuser. 8 Lower the cleaning roll into the new fuser.
9 Rotate the left and right green oil bottle locking levers to lock the oil bottle and cleaning roll in the fuser. 10 Close the top door.
11 If the message Did you replace Fuser? appears, press Go. Otherwise, use the following steps to reset the fuser counter. a Press Menu> or
e Press Menu> or
Replacing the air filter 1 Slide the filter cover assembly to the left. 2 Remove the filter from the cover. 3 Remove the new filter from the packing material.
4 Align the filter assembly with the slots in the cover as shown. 5 Slide the filter cover assembly onto the printer until it locks into place. Replacing the maintenance kit Your printer monitors the life of printer components that affect your print quality. When these components reach the end of their life, the printer displays 80 Scheduled Maintenance. It is time for you to replace the maintenance kit. The maintenance kit consists of a transfer roller, paper discharger, and drum cleaner.
If you install a new maintenance kit before the 80 Scheduled Maintenance message appeared, you must manually reset the fuser counter. For more information, see reset the maintenance kit counter. To replace the maintenance kit components, use the following steps or the instruction sheet supplied with the maintenance kit: Replacing the transfer roller 1 Pull the rear door release latch toward the rear of the printer. Rear door release latch 2 Lower the rear door.
3 Rotate both locking levers upward until they stop. It may take some force to lift the levers. 4 Lift the transfer roller assembly from the rear door. 5 Remove the new transfer roller from the packaging material. 6 Remove any other packing material or tape from the transfer roller. 7 Align the left and right cam on the new transfer roller with the slots in the rear door.
8 Lower the transfer roller into the rear door. 9 Rotate the locking lever downward until they snap into place. It may take some force for the locking levers to snap into place.
Replace the paper discharger 1 Press down on the paper discharger and move it to the right. 2 Lift the discharger from the rear door. 3 Remove the new paper discharger from the packaging material. 4 Remove any other packing material or tape from the discharger.
5 Place the flat green tab of the paper discharger into the slot on the rear door. Slot Tab 6 Press down and slide the discharger to the left. 7 Release the discharger. 8 Close the rear door. Replace the drum cleaner 1 Slide the top door release latch toward the front of the printer.
2 Lift the top door. Top door release latch CAUTION: The internal components of the printer may be hot. Allow the printer to cool before touching any internal components. 3 Lift the left and right green photo developer cartridge locking levers.
4 Push both drum cleaner cover latches to rear. 5 Lift and remove the drum cleaner cover.
6 Push the drum cleaner handle toward the rear of the printer. 7 Lift and remove the drum cleaner. 8 Remove the new drum cleaner from the packaging material. 9 Remove any other packing material or tape from the drum cleaner. 10 Align the drum cleaner to the slots in the printer. The metal shield faces to the front of the printer.
11 Lower the drum cleaner into the printer. 12 Push the handle downward until the drum cleaner snaps into place. Note: If the drum cleaner is not fully seated, you may experience poor print quality. 13 Align the cover with the opening in the printer (back edge first).
14 Push down on the cover latches until both locks snap into place. 15 Rotate the green photo developer cartridge levers down.
16 Close the top door. 17 If the message Did You Replace Maintenance Kit? appears, press Go. Otherwise, use the following steps to Reset the maintenance kit counter. a Turn the printer off. b Press and hold the Select and Return buttons. c While holding the Select and Return buttons, turn the printer on. The CONFIG MENU appears. d Press Menu> or
f Press Menu> or
20 Recycling used supplies Lexmark’s Operation ReSourceSM program lets you participate in a worldwide recycling effort at no cost to you. Simply package your used toner cartridges or photo developer cartridge in the shipping box used for the replacement supply. Follow the instructions on the outside of the box to send the used supply back to Lexmark. If a prepaid shipping label is not available for your country, contact the place where you bought your printer for additional recycling information.
21 Conserving supplies Toner Saver To get the most from your toner supply, set Toner Saver On. Toner Saver reduces all color planes to 80% saturation. This helps lower the cost of printing without greatly effecting print quality. Toner Saver can be used when color correction has been set to: Auto, 2-Color Draft, or Black and White. 2-Color Draft When you select 2-Color Draft, the printer only uses the black and cyan colors to print your document.
Color correction setting Automatic 2 Color draft Black & white 117
22 Moving your printer Moving the printer If you’re going to move the printer, you must remove the supplies and attached options to prevent damage to the printer. Use the following steps to remove the options and supplies. Remove cables 1 Turn the printer off. 2 Unplug the power cord from the electrical outlet.
3 Unplug the power cord from the rear of the printer. 4 Unplug the parallel or the optional port connector. Depending on the options you have installed, additional parallel, serial, USB, or network connectors may have to be removed. Removing the supplies Whenever you move the printer, remove the oil bottle and toner cartridges to make sure you don’t drip oil or spread toner inside the printer. Note: Do not remove the photo developer cartridge or the waste toner bottle when moving the printer.
Remove the fuser 1 Slide the top door release latch toward the front of the printer and lift the top door. Top door release latch CAUTION: The internal components of the printer may be hot. Allow the printer to cool before touching any internal components. 2 Loosen the thumbscrews on each side of the fuser. Thumbscrew Thumbscrew WARNING: Do not tilt the fuser when removing.The fuser contains oil that may soil clothing and damage the printer components.
3 Use the lifting handles to lift the fuser from the printer. Lifting handles 4 Set the fuser on a flat level surface. 5 Rotate the left and right green oil bottle locking levers on the fuser to unlock the oil bottle and cleaning roll.
6 Lift the oil bottle from the fuser. Note: Oil may drop from the bottom of the oil bottle. You can place a piece of paper under the bottle after you lift it to prevent oil from dropping on the printer, floor, or your clothing. 7 Using the oil drain syringe supplied with your printer, paper towels, or an absorbant cloth, remove the oil from the fuser oil sump. Oil sump 8 Place a paper towel or absorbant cloth in the oil sump.
9 Align the fuser with the slots inside the printer. 10 Lower the fuser into the printer. 11 Tighten the thumbscrews on both sides of the fuser. Thumbscrew Thumbscrew Note: Do not remove the photo developer cartridge. Removing the photo developer cartridge may spread toner inside the printer.
12 Close the top cover. Remove the toner cartridges 1 Pull the front door release latch toward the front of the printer. 2 Open the front door. Front door release latch Note: Do not remove the waste toner bottle. Removing the waste toner bottle may spread toner inside the printer.
3 Remove the toner cartridges (black K, yellow Y, magenta M, cyan C) from the printer. 4 Cover the end of the toner cartridge with clean paper. WARNING: Do not touch or scratch the surface of the glossy green glass on the toner cartridges. Touching the glass may damage it and reduce print quality. Do not leave the cartridges exposed to light for more than 5 minutes. Leaving the cartridges exposed to light for more than 5 minutes may damage them and reduce print quality.
b Rotate the panel toward the rear of the printer until it separates (2) from the printer. (1) (2) 2 Remove the left side access panel. a Pull the front of the panel (1) out slightly. b Rotate the panel toward the rear of the printer until it separates (2) from the printer.
3 Disconnect the black duplex unit connector from the black printer connector. 4 Open the duplex unit top cover.
5 Loosen the thumbscrews on the duplex unit. 6 Close the duplex unit top cover.
7 Grab the handholds on both sides of the duplex unit. 8 Lift the duplex unit straight up, and then slide the duplex unit toward you. Handhold Handhold Removing the optional drawer Note: Removing the optional drawer is easier if you have access to the rear and sides of the printer. 1 Disconnect the white drawer connector from the white printer connector.
2 Loosen the locking clip thumbscrew by rotating counterclockwise. 3 Rotate the locking clip so it hangs down.
4 Remove the paper tray from the printer. 5 Press and hold the slide lock (1) and move the drawer slide (2) to the left.
6 Place the paper tray into the printer. CAUTION: This printer weighs 39 kg (86 lb) and requires two people to lift it. Anytime you move or lift the printer, make sure you have someone help you. Whenever you lift the printer, use the handholds located on the sides of the printer. 7 Grab the printer by the handholds and lift the printer straight up and off the optional drawer.
23 Theory of operation By understanding how the toner cartridges, photo developer cartridge, transfer drum, transfer roller, and fuser interact you can understand why problems occur and how to correct or prevent them. Output tray Photo developer cartridge Fuser Toner cartridges Transfer roller Laser emitter Transfer drum Paper trays Photo developer charger The green film inside the photo developer is a belt that makes a continuous loop as your printer operates.
The transfer roller is located on the inside of the rear door of the printer. It has a strong uniform positive charge on the roller. The positive charge on the transfer roller goes through the paper to the transfer drum. As the transfer drum rotates it brings the image toward your paper. The paper and toner image on the transfer drum meet at the transfer roller.
24 Solving printing problems Some printer problems are very easy to solve. If your printer is not responding, first make sure: • • • • • • The printer cable is securely attached to the printer and the host computer. The power cord is plugged into the printer and a properly grounded electrical outlet. The printer is turned on. The electrical outlet is not turned off by any switch or breaker. The printer front, top, and rear doors are completely closed. All printer options are properly installed.
Print quality problems Problem Action Print is too light, or printed images or characters have voids or dropouts. Make sure the front, top, and rear doors are closed completely. Make sure you’re using recommended paper or other media. Use media from a new package. Make sure you have selected the correct Paper Type setting for the media you’re using. If you suspect a toner cartridge is low on toner, remove the appropriate cartridge and gently shake it back-and-forth to distribute the toner evenly.
Print quality problems (continued) Problem Action The page is blank or one of the colors is missing. Replace the toner cartridge that matches the missing color on the page. See Replacing toner cartridges. Toner smears or rubs off the page. Make sure you’re using recommended paper or other media. Make sure you have selected the correct Paper Type setting for the media you’re using. Make sure the rear door is completely closed. Toner adheres to the back of the page.
Print quality problems (continued) Problem Action Print on the page is skewed. Make sure the width guides in the paper tray fit snugly against the media you loaded. See Loading media for more information. Quality of printed images is inadequate. If you’re printing low resolution images using PostScript 3 emulation, set Image Smoothing On. See PostScript Menu for more information. A white gap is noticeable between color fills. Make sure the three printer foot pads are resting on a level surface.
Other printing problems Problem Action Your job did not print or incorrect characters printed. Make sure Ready (or Power Saver) appears on the first line of the operator panel display before you send a job to print. Press Go to return the printer to the ready state. If Ready Hex appears on the operator panel display, you must exit Hex Trace mode before you can print your job. To exit Hex Trace mode, reset the printer or turn the printer off and back on.
Other printing problems (continued) Problem Action You can’t collate a large job. Reduce the complexity of your print job. Eliminate the number and size of fonts, the number and complexity of images, and the number of pages. Add more printer memory. See Adding memory or refer to the Setup Guide for more information. Install an optional hard disk in your printer. See Hard disk, or refer to the Setup Guide for more information. You get unexpected page breaks.
25 Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Activating Menu Changes 1 Menu 2 Select Go 5 3 Return Stop 4 6 Click a letter or number at the bottom of the page to locate information about a message beginning with that character.
Delete All Jobs Deleting Jobs Did you replace Fuser? Did you replace Fuser Cleaner? Did you replace Maintenance Kit? Did you replace Photo Dev Cart? Disabling Menus E Enabling Menus Engine Warming Enter PIN: =___ F Files will be Lost Flushing Buffer Formatting Disk Formatting Flash G H Held Jobs may be lost I Insert Tray Invalid Network Code J K L LocalTalk M Menus Disabled 142
N Network Card Busy Network No Jobs Found.
T Tray Empty Tray Missing U V W Waiting X Y Z 0 1 2 2 Paper Jam 3 30 Toner Cart Missing 37 Insufficient Collation Area 37 Insufficient Defrag Memory 37 Insufficient Memory 38 Memory Full 39 Complex Page 4 5 51 Defective Flash 52 Flash Full 53 Unformatted Flash 54 Network Software Error 54 Par ENA Connection Lost 144
54 Serial Option Error 54 Network Software Error 54 Std Network Software Error 54 Std Par ENA Connection Lost 55 Insufficient Fax Buffer 56 Parallel Port Disabled 56 Serial Port Disabled 56 Std Parallel Port Disabled 58 Too Many Disks Installed 58 Too Many Flash Options 6 61 Defective Disk 62 Disk Full 63 Unformatted Disk 7 70–79 8 80 Scheduled Maintenance 80 Transfer Roller Missing 81 Oil Bottle Empty or Missing 81 Oil Bottle Low 82 Photo Dev Cart Exhausted 82 Photo Dev Cart Mi
87 Fuser Missing 88 Toner Empty 88 Toner Low 9 900–999 Service Activating Menu Changes What this message means: The printer is activating changes made to the printer settings. What you can do: Wait for the message to clear. Adjusting Fuser Temperature What this message means: The printer has printed several pages and needs time to cool down. What you can do: Wait for the message to clear.
Canceling Job What this message means: The printer is processing a request to cancel the current print job. What you can do: Wait for the message to clear. Clearing Job Accounting Stat What this message means: The printer is deleting all job statistics stored on the hard disk. What you can do: Wait for the message to clear. Close Door What this message means: The specified door is open. What you can do: Close the door to clear the message.
Delete All Jobs What this message means: The printer is requesting confirmation to delete all held jobs. What you can do: • Press Go to continue. The printer deletes all held jobs. • Press Stop to cancel the operation. Deleting Jobs What this message means: The printer is deleting one or more held jobs. What you can do: Wait for the message to clear.
Did you replace Fuser Cleaner? What this message means: When it’s time to replace the cleaning roll, the printer alerts you each time you open and close the printer top door. What you can do: Replace the cleaning roll to prevent this message from recurring. To continue printing: – – Press Go if you replaced the cleaning roll. Press Stop if you have not replaced the cleaning roll.
What you can do: Replace the photo developer cartridge to prevent this message from recurring. To continue printing: – – Press Go if you replaced the photo developer cartridge. Press Stop if you have not replaced the photo developer cartridge. See also: Photo developer cartridge Disabling Menus What this message means: The printer is responding to a request to disable the menus. What you can do: Wait for the message to clear.
Enter PIN: =___ What this message means: The printer is waiting for you to enter your four-digit personal identification number (PIN). What you can do: Use the operator panel buttons to enter the PIN you identified in the driver when you sent the confidential job to the printer. See also: Confidential jobs Files will be Lost What this message means: You have changed the Job Buffer Size setting from the operator panel, and the printer must format the hard disk to activate the change.
What you can do: Wait for the message to clear. WARNING: Do not turn the printer off while this message is displayed. Formatting Flash What this message means: The printer is formatting the flash memory. What you can do: Wait for the message to clear. WARNING: Do not turn the printer off while this message is displayed. Held Jobs may be lost What this message means: The printer memory is too full to continue processing print jobs.
What you can do: Insert the specified tray completely into the printer. Invalid Network Code What this message means: The code in an internal print server is not valid. The printer cannot receive and process jobs until valid code is programmed into the internal print server. What you can do: Download valid code to the printer’s internal print server. Note: You can download network code while this message is displayed.
What you can do: Wait for the message to clear. Network What this message means: A network interface is the active communication link. No Jobs Found. Retry? What this message means: The four-digit personal identification number (PIN) you entered is not associated with any confidential print job. What you can do: • Press Go to enter another PIN. • Press Stop to clear the PIN entry prompt.
Performing Self Test What this message means: The printer is running the series of start-up tests it performs after it is turned on. What you can do: Wait for the message to clear. Power Saver What this message means: The printer is ready to receive and process data. It is reducing its electricity consumption while idle. If the printer remains inactive for the period of time specified in the Power Saver menu item (20 minutes is the factory default), the Power Saver message replaces the Ready message.
What you can do: Wait for the message to clear. Printing Font List What this message means: The printer is processing or printing a list of all available fonts for the specified printer language. What you can do: Wait for the message to clear. Printing Job Accounting Stat What this message means: The printer is processing or printing all job accounting statistics stored on the hard disk. What you can do: Wait for the message to clear.
What you can do: Wait for the message to clear and the printer to reset. WARNING: Do not turn the printer off while this message is displayed. Program Flash What this message means: The printer is storing resources, such as fonts or macros, in flash memory. What you can do: Wait for the message to clear. WARNING: Do not turn the printer off while this message is displayed. Programming Disk What this message means: The printer is storing resources, such as fonts or macros, on the hard disk.
What you can do: Wait for the message to clear. Ready What this message means: The printer is ready to receive and process print jobs. What you can do: Send a job to print. Ready Hex What this message means: The printer is in Hex Trace mode and is ready to receive and process print jobs. What you can do: • Send a job to print. All data sent to the printer is printed in hexadecimal and character representation. Control strings are printed, not executed.
Restoring Factory Defaults What this message means: The printer is restoring the factory default printer settings. When factory default settings are restored: • All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted. • All menu settings return to the factory default setting except: – – The Display Language setting in the Setup Menu. All settings in the Parallel Menu, Serial Menu, Network Menu, Infrared Menu, LocalTalk Menu, USB Menu, and Fax Menu.
What you can do: Load paper in the tray to clear the message. Tray Missing What this message means: The specified tray is either missing or not fully inserted into the printer. What you can do: Insert the tray completely into the printer. Waiting What this message means: The printer has received a page of data to print but is waiting for an End of Job command, a Form Feed command, or additional data. What you can do: • Press Go to print the contents of the buffer.
What you can do: Insert the toner cartridge completely into the printer. The printer automatically clears the message. 37 Insufficient Collation Area What this message means: The printer memory (or hard disk, if installed) does not have the free space necessary to collate the print job. What you can do: • Press Go to print the portion of the job already stored and begin collating the rest of the job. • Press Menu> or
• To avoid this error in the future: – – Delete fonts, macros, and other data in printer memory. Install additional printer memory. Note: The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display. 38 Memory Full What this message means: The printer is processing data, but the memory used to store pages is full. What you can do: • Press Go to clear the message and continue printing the job. The job may not print correctly.
51 Defective Flash What this message means: The printer detects defective flash memory. What you can do: Press Go to clear the message and continue printing. You must install different flash memory before you can download any resources to flash. 52 Flash Full What this message means: There is not enough free space in the flash memory to store the data you are trying to download. What you can do: • Press Go to clear the message and continue printing.
What this message means: The printer has detected a serial interface error on a serial port. What you can do: • Make sure the serial link is set up correctly and you are using the appropriate cable. • Press Go to clear the message and continue printing. The job may not print correctly. • Press Menu> or
What you can do: • Press Go to clear the message and print any fax data stored in the fax buffer. The job may not print correctly. • Increase the size of the Fax Buffer in the Fax Menu. 56 Serial Port Disabled What this message means: Data has been sent to the printer through a serial port, but the serial port is disabled. What you can do: • Press Go to clear the message. The printer discards any data received through the serial port.
What you can do: Turn off and unplug the printer. Remove the excess hard disks from the printer. Plug in the printer and turn it on. See also: Setup Guide 58 Too Many Flash Options What this message means: Too many flash memory options are installed on the printer. What you can do: Turn off and unplug the printer. Remove the excess flash memory. Plug in the printer and turn it on. See also: Setup Guide 61 Defective Disk What this message means: The printer detects a defective hard disk.
• Press Go to clear the message and continue processing. Any information not previously stored on the hard disk is deleted. • Delete fonts, macros, and other data stored on the hard disk. 63 Unformatted Disk What this message means: The printer detects an unformatted hard disk. What you can do: • Press Go to clear the message and continue printing. • Format the disk before performing any disk operations. To format the disk, select Format Disk from the Utilities Menu.
80 Transfer Roller Missing What this message means: The transfer roller is either missing or incorrectly installed. What you can do: Correctly install the transfer roller to clear the message. See also: Replacing the transfer roller 81 Oil Bottle Empty or Missing What this message means: The oil bottle is either empty or missing. What you can do: Replace the oil bottle to clear the message and continue printing.
82 Photo Dev Cart Exhausted What this message means: The photo developer cartridge has reached its end of life. What you can do: • Press Go to clear the message and continue printing. • Replace the photo developer cartridge and reset the photo developer cartridge counter to continue printing. See also: Photo developer cartridge 82 Photo Dev Cart Missing What this message means: The photo developer cartridge is either missing or incorrectly installed.
83 Waste Toner Bottle Near Full What this message means: The waste toner bottle is nearly full. What you can do: • Replace the waste toner bottle. • Press Go to clear the message and continue printing. See also: Waste toner bottle 84 Transfer Drum Exhausted What this message means: The transfer drum has reached its end of life. What you can do: Press Go to clear the message. Contact your local Lexmark dealer to arrange for a trained service professional to replace the transfer drum.
85 Fuser Cleaner Missing What this message means: The fuser cleaner is either missing or incorrectly installed. What you can do: Correctly install the fuser cleaner to clear the message and continue printing. See also: Cleaning roll 86 Insert Tray 2 What this message means: Tray 2 is incorrectly inserted in the printer. What you can do: Insert Tray 2 completely into the printer to clear the message. 87 Fuser Exhausted What this message means: The fuser has reached its end of life.
What you can do: Correctly install the fuser to clear the message and continue printing. See also: Fuser and air filter 88 Toner Empty What this message means: The printer has ceased operating because the specified toner cartridge is empty. You cannot print until you replace the specified toner cartridge. What you can do: Install a new toner cartridge.
900–999 Service What these messages mean: Messages 900–999 relate to printer problems that may require printer service. What you can do: Turn the printer off and check all cable connections. Turn the printer back on. If the service message recurs, call for service and report the message number and description of the problem.
26 Clearing paper jams Paper jam messages The following table lists the paper jam messages. The message number indicates where the paper jam occurred.
path. The illustration of the paper path may help you. For paper jams occurring in the duplex unit, see Clearing paper jams in the duplex unit. Top output bin Tray 1 Tray 2 After you have cleared all the paper, close the printer rear door and top door, and then press Go to clear the message. The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page. See Auto Continue for more information.
The following illustration identifies the printer jam number locations. 202 230 201 231 24x 201 Paper jam (rear door) 1 Pull the rear door release latch toward the rear of the printer. CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal components.
2 Lower the rear door and carefully remove any paper from the back of the printer. Rear door 3 Close the rear door. 4 Press Go on the operator panel.
202 Paper jam (fuser and output rollers) Note: Paper jammed in the fuser rollers must be removed from the back of the printer to avoid contaminating the fuser rollers with unfused toner. 1 Carefully remove any jammed paper from the output rollers. 2 Pull the rear door release latch toward the rear of the printer and lower the rear door. CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal components.
3 Slide the top door release latch toward the front of the printer. 4 Lift the top door. Top door release latch 5 Move the green roller locking levers toward the rear of the printer.
6 Remove the jammed paper from the rear of the printer. 7 Move the green roller locking levers to center position.
8 Close the top door. 9 Close the rear door. 10 Press Go on the operator panel.
24x Paper jam (trays 1 or 2) 1 Pull the paper tray completely out of the printer and set it on a flat surface. 2 Remove any wrinkled or damaged paper. 3 Examine inside the paper tray cavity and remove any paper inside the printer.
4 Place the paper in the paper tray. 5 Hold the paper tray with both hands and firmly slide it all the way into the printer. 6 Pull the rear door release latch toward the rear of the printer. CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal components.
7 Carefully remove any paper from the back of the printer. Rear door 8 Close the rear door. 9 Press Go on the operator panel.
Clearing paper jams in the duplex unit When a jam occurs in the duplex unit, the 230 or 231 Paper Jam message appears and indicates where to find the jammed paper. You must clear the paper from this area. The illustration of the duplex unit paper path may help you. Top duplex door paper jam 230 Lower duplex door paper jam 231 After you have cleared the paper jam, close the duplex unit, doors and then press Go to clear the message.
2 Carefully remove any jammed paper from the top of the duplex unit. 3 Close the top duplex door. 4 Press Go on the operator panel.
231 Paper jam (duplex unit lower door) 1 Open the outer lower duplex access door. 2 Carefully remove any jammed paper from the rear of the duplex unit.
3 Lower the inner rear duplex door. 4 Lift the inner rear duplex access panel. 5 Carefully remove any jammed paper from inside the duplex unit.
6 Close the inner and outer rear duplex access doors. 7 Press Go on the operator panel.
27 Cleaning the photo developer charger If you notice continuous vertical voids, streaks, or lines of stray toner when printing, toner dust may be accumulating on the photo developer cartridge charger. This toner may accumulate in one or more locations on the wire and interfere with the developer charger as it prepares the photo developer to accept the toner that makes up your printed image. Use the following steps to clear the photo developer charger of this problem.
2 Lift the left and right green photo developer cartridge locking levers. 3 Lift the photo developer cartridge from the printer. WARNING: Do not touch the glossy green film in the photo developer cartridge. Touching the photo developer film damages it and reduces print quality. 4 Place the photo developer cartridge on a flat level surface.
5 Lift the green slide lever. The pad on the end of the slide should make contact with the charger wire. 6 Move the green slide completely across the photo developer cartridge and back again five times. Pad Slide lever 7 Move the green slide to the left side of the photo developer cartridge. 8 Place the green slide lever against the photo developer cartridge. 9 Align the photo developer cartridge with the slots in the green locking levers.
10 Lower the photo developer cartridge into the printer until it is firmly seated. 11 Rotate the green photo developer locking levers down.
12 Close the top door.
28 Calling for customer support You can contact your local Lexmark service representative or contact the Lexmark Customer Support on the World Wide Web at www.Lexmark.com. When you contact your local service provider or customer support, be prepared to describe the problem you are experiencing or the error message on the printer operator panel. You’ll also need to know the printer model type and serial number located on the label on the side of the printer.
29 Using the operator panel Printing a menu settings page You can print a list of the current user default settings at any time. Note: Before printing the menu settings page, ensure the selected paper source holds A4 or letter size paper. 1 From the operator panel, press Menu> or
4 Press Select. Paper Source appears on the first line, and the current paper source is on the second line. If you want to select a different paper source, press and release Menu> or
8 Press Select. The current paper source is displayed on the first line, and the current paper type is on the second line. If you want to select a different paper type, press and release Menu> or
Changing the Paper Type setting It is important to verify the Paper Type settings are accurate for all the installed paper sources. Refer to the menu settings page you printed. The Paper Type is listed for each of the installed paper sources. Paper Type refers to the type of media loaded in the sources: plain paper, letterhead, envelopes, and transparencies. Since tray 1 can hold different media, you can customize tray 1 Paper Type settings.
30 Using printer menus Select a menu from the following list for more information. Or, click a letter in the index at the bottom of the page to find a specific menu item that starts with that letter. Click here to see an overview of the menu structure.
Select a menu or menu item for more details.
Confidential Job Copies Custom Types D Data Bits Defragment Flash Display Language Download Target Duplex Duplex Bind E F Factory Defaults Finishing Menu Font Name Font Priority Font Source Format Disk Format Flash Fuser Fuser Cleaner G H Held Jobs Hex Trace Honor DSR Honor Init I Image Smoothing 202
Infrared Buffer Infrared Menu Infrared Port J Jam Recovery Job Acct Stat Job Accounting Job Buffer Size Job Buffering Infrared Menu LocalTalk Menu Network Menu Parallel Menu Serial Menu USB Menu Job Menu K L Lines per Page LocalTalk Addr LocalTalk Buffer LocalTalk Menu LocalTalk Name LocalTalk Port LocalTalk Zone M MAC Binary PS Maintenance Max Baud Rate Multipage Border Multipage Order Multipage Print 203
Multipage View N Network Buffer Network Menu Network Setup NPA Hosts NPA Mode Infrared Menu LocalTalk Menu Network Menu Parallel Menu Serial Menu USB Menu O Oil Bottle Orientation P Page Protect Paper Loading Paper Menu Paper Size Paper Source Paper Type Paper Weight Parallel Buffer Parallel Menu Parallel Mode 1 Parallel Mode 2 Parity PCL Emul Menu PCL SmartSwitch Infrared Menu LocalTalk Menu 204
Network Menu Parallel Menu Serial Menu USB Menu Photo Dev Cart Photo Enhance Pitch Point Size PostScript Menu Power Saver Print Area Print Directory Print Fonts Print Menus Print Net Setup Print PS Error Print Timeout Print Quality Printer Language Protocol PS SmartSwitch Infrared Menu LocalTalk Menu Network Menu Parallel Menu Serial Menu USB Menu Q R Replace Supplies Reset Printer Resource Save Robust XON 205
RS-422 Polarity RS-232/RS-422 S Separator Sheets Separator Source Serial Buffer Serial Menu Serial Protocol Setup Menu Substitute Size Supplies Life Supplies Menu Symbol Set T Transmit Delay Tray Renumber Tray Status U USB Buffer USB Menu Utilities Menu V W Wait Timeout Waste Bottle Window Size X Y Z 206
31 Color Menu Use the Color Menu to adjust print quality and customize color printing. Select a menu item for more details: • Print Quality • Photo Enhance • Color Correction Note: Values marked by an asterisk are the factory default settings. Print Quality Purpose: To define the number of dots printed per inch (dpi). The higher the value, the sharper the clarity of printed characters and graphics. Values: 600 dpi Produces high quality output for print jobs that are mostly text.
Values: On Uses error diffusion on photos. This works in either 600 dpi or 2400 IQ mode. Note: Photo Enhance is not supported in PCL. Off Does not use error diffusion. See also: Controlling your printed output Color Correction Purpose: To adjust the printed color to better match the colors of other output devices or standard color systems. Values: Auto* Applies the optimum color settings for typical business applications, where jobs contain a mixture of text, graphics, and images.
32 Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Select a menu item for more details: • Blank Pages • Multipage Order • Collation • Multipage Print • Copies • Multipage View • Duplex • Separator Sheets • Duplex Bind • Separator Source • Multipage Border Note: Values marked by an asterisk are the factory default settings. Blank Pages Purpose: To specify whether to include application-generated blank pages as part of your printed output.
Values: Off* Prints each page of a job the number of times specified by the Copies menu item. For example, if you set Copies to 2 and send three pages to print, the printer prints page 1, page 1, page 2, page 2, page 3, page 3. On Prints entire job the number of times specified by the Copies menu item. For example, if you set Copies to 2 and send three pages to print, the printer prints page 1, page 2, page 3, page 1, page 2, page 3.
Values: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). See also: Duplex Multipage Border Purpose: To print a border around each page image when using Multipage Print. Values: None* Does not print a border around each page image.
To print multiple page images on one side of a sheet of paper. Also called n-up or Paper Saver. Values: Off* Prints 1 page image per side. 6 Up Prints 6 page images per side. 2 Up Prints 2 page images per side. 9 Up Prints 9 page images per side. 3 Up Prints 3 page images per side. 12 Up Prints 12 page images per side. 4 Up Prints 4 page images per side. 16 Up Prints 16 page images per side.
See also: Separator Source; Collation Separator Source Purpose: To specify the paper source that holds separator sheets. Values: Tray (Tray 1*) Selects separator sheets from the specified tray. MP Feeder Selects separator sheets from the multipurpose feeder. (You must also set Configure MP to Cassette.) Env Feeder Inserts envelopes as separator sheets.
33 Infrared Menu Use the Infrared Menu to change printer settings affecting jobs sent to the printer through an infrared port. Select a menu item for more details: • Infrared Buffer • PCL SmartSwitch • Infrared Port • PS SmartSwitch • Job Buffering • Transmit Delay • Max Baud Rate • Window Size • NPA Mode Note: Values marked by an asterisk are the factory default settings. Infrared Buffer Purpose: To configure the size of the infrared input buffer. Values: Disabled Disables job buffering.
Infrared Port Purpose: To activate the infrared port. Values: Disabled* Disables the infrared port and all other menu items in the Infrared Menu. IR Option Activates the specified infrared port. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing. Values: Off* Does not buffer print jobs to the hard disk. On Buffers print jobs to the hard disk. Auto Buffers print jobs only if the printer is busy processing data from another input port.
NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: On Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Off Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately. Changing this menu item automatically resets the printer.
See also: PCL SmartSwitch; Printer Language Transmit Delay Purpose: To define the amount of time, in seconds, the printer must wait before transmitting meaningful infrared data to the host computer, as well as the amount of time the printer requests that the host computer wait before transmitting infrared data. Values: Auto* Printer sets the Transmit Delay value during a power on reset to maximize link performance (recommended). None No delay is imposed by the printer.
34 Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press Menu> or
Then select a value: Print All Jobs Prints all jobs associated with your PIN. Print A Job Prints the specified Confidential Job. Press
35 LocalTalk Menu Use the LocalTalk Menu to change printer settings affecting jobs sent to the printer through a LocalTalk port. Select a menu item for more details: • Job Buffering • LocalTalk Zone • LocalTalk Addr • NPA Hosts • LocalTalk Buffer • NPA Mode • LocalTalk Name • PCL SmartSwitch • LocalTalk Port • PS SmartSwitch Note: Values marked by an asterisk are the factory default settings. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing.
To identify the LocalTalk Node number assigned to the printer. This menu item cannot be modified through the operator panel. LocalTalk Buffer Purpose: To configure the size of the LocalTalk input buffer. Values: Disabled Disables job buffering. Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes. Auto* Printer automatically calculates LocalTalk Buffer size (recommended). 6K to maximum size allowed User specifies the LocalTalk Buffer size.
LocalTalk Zone Purpose: To identify the LocalTalk Zone provided by the LocalTalk network. This menu item cannot be modified through the operator panel. NPA Hosts Purpose: To specify the maximum number of NPA hosts that can register for NPA alerts. Values: 1...10 (2*) NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol.
See also: PS SmartSwitch; Printer Language PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the LocalTalk port requires it, regardless of the default printer language. Values: On* Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
36 Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt ). Select a menu item for more details: • Job Buffering • Network Buffer • Network Setup • NPA Mode • PCL SmartSwitch • PS SmartSwitch • MAC Binary PS Note: Values marked by an asterisk are the factory default settings. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing.
Network Buffer Purpose: To configure the size of the network input buffer. Values: Auto* Printer automatically calculates the Network Buffer size (recommended setting). 3K to maximum size allowed User specifies the Network Buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
PCL SmartSwitch Purpose: To configure the printer so it automatically switches to PCL emulation when a print job received through the network port requires it, regardless of the default printer language. Values: On* Printer examines data on the network interface and selects PCL emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
MAC Binary PS Purpose: To let the printer receive binary PS data from a Macintosh computer and print it properly. Note: When Mac Binary PS is turned On, the printer may not properly print data from a Windows system. Values: On Enables the printer to receive and print binary PS data from a Macintosh computer. This setting turns filtering off for the printer network port. Off* Places all network protocol filtering on for the printer network port.
37 Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source and output bin. Select a menu item for more details: • Custom Types • Paper Type • Paper Loading • Paper Weight • Paper Size • Substitute Size • Paper Source Note: Values marked by an asterisk are the factory default settings. Custom Types Purpose: To specify the kind of paper associated with each of the Custom Types available in the Paper Type menu item.
Values: First select a paper type: Card Stock Load Colored Loading Ltrhead Loading Labels Loading Custom Loading Preprint Loading Bond Loading Then select a value: Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing. If the printer receives a single-sided job using that paper type, the printer inserts blank pages as necessary to print the job properly on preprinted forms. This setting may slow single-sided printing.
If you loaded the same size and type of paper in two paper sources (and the Paper Size and Paper Type menu items are correctly set), the trays are automatically linked. When one paper source is empty, paper automatically feeds from the next linked source. Paper Type Purpose: To identify the type of paper installed in each paper source.
Then select a value: Light Normal* Note: If a user-defined name is available, it is displayed instead of Custom Weight. The name is truncated to 14 characters. Substitute Size Purpose: To have the printer substitute the specified paper size if the requested size is not loaded. Values: Off Printer prompts the user to load the requested paper size.
38 Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt ). Select a menu item for more details: • Advanced Status • Parallel Mode 1 • Honor Init • Parallel Mode 2 • Job Buffering • PCL SmartSwitch • NPA Mode • PS SmartSwitch • Parallel Buffer • Protocol Note: Values marked by an asterisk are the factory default settings.
On Printer honors hardware initialization requests from the computer. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing. Values: Off* Does not buffer print jobs to the hard disk. On Buffers print jobs to the hard disk. Auto Buffers print jobs only if the printer is busy processing data from another input port. Note: Changing the Job Buffering menu item automatically resets the printer.
Values: Disabled Disables job buffering. Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes. Auto* Printer automatically calculates the Parallel Buffer size (recommended setting). 3K to maximum size allowed User specifies the Parallel Buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Values: On* Printer examines data on the parallel interface and selects PCL emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
39 PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Select a menu item for more details: • A4 Width • Orientation • Auto CR after LF • Pitch • Auto LF after CR • Point Size • Font Name • Symbol Set • Font Source • Tray Renumber • Lines per Page Note: Values marked by an asterisk are the factory default settings. A4 Width Purpose: To select the width of the logical page for A4 size paper.
Values: Off* Printer does not perform a carriage return after a line feed control command. On Printer performs a carriage return after a line feed control command. Auto LF after CR Purpose: To specify whether the printer automatically performs a line feed after a carriage return control command. Values: Off* Printer does not perform a line feed after a carriage return control command. On Printer performs a line feed after a carriage return control command.
See also: Font Name Lines per Page Purpose: To determine the number of lines that print on each page. Values: 1...255 60* (country-specific) 64* (country-specific) The printer sets the amount of space between each line (vertical line spacing) based on the Lines per Page, Paper Size, and Orientation menu items. Select the correct Paper Size and Orientation before changing Lines per Page. See also: Orientation; Paper Size Orientation Purpose: To determine how text and graphics are oriented on the page.
Pitch refers to the number of fixed-space characters in a horizontal inch of type. You can select a pitch from 0.08 to 100 characters per inch (cpi) in increments of 0.01 cpi. For nonscalable monospaced fonts, the pitch is displayed, but cannot be changed. Note: Pitch is only displayed for fixed, or monospaced, fonts. Point Size Purpose: To change the point size for scalable typographic fonts. Values: 1...1008 (in increments of 0.
First select a paper source: Assign Tray Then select a value: Off* Printer uses factory default paper source assignments. 0...199 Select a numeric value to assign a custom value to a paper source. None Paper source ignores the Select Paper Feed command. View Factory Def Displays the factory default value assigned to the specified paper source. Restore Defaults Select Yes to return all tray assignments to factory default values.
40 PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: • Font Priority • Image Smoothing • Print PS Error Note: Values marked by an asterisk are the factory default settings. Font Priority Purpose: To establish the font search order. Values: Resident* Printer searches printer memory for the requested font before searching flash memory or hard disk.
Values: Off* Uses default resolution when printing all images. On Enhances low resolution images, such as graphics with a resolution of 72 dpi. Note: Image Smoothing has no effect on images that are 300 dpi or higher resolution. Print PS Error Purpose: To print a page defining the PostScript emulation error when an error occurs. Values: Off* Discards the print job without printing an error message. On Prints an error message before it discards the job.
41 Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt ). Select a menu item for more details: • Baud • PS SmartSwitch • Data Bits • Robust XON • Honor DSR • RS-232/RS-422 • Job Buffering • RS-422 Polarity • NPA Mode • Serial Buffer • Parity • Serial Protocol • PCL SmartSwitch Note: Values marked with an asterisk are the factory default settings.
Data Bits Purpose: To specify the number of data bits that are sent in each transmission frame. Values: 7 8* See also: Technical Reference Honor DSR Purpose: To determine whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. Values: Off* All data received by the serial port is treated as valid data. On Only data received while the DSR signal is high is treated as valid.
NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: On Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Off Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately.
See also: PS SmartSwitch; Printer Language PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the serial port requires it, regardless of the default printer language. Values: On* Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language. Off Printer does not examine the incoming data.
RS-422 Polarity Purpose: To establish the behavior of the positive and negative signals when using RS-422 serial communication. Values: Normal* Uses default definition of one and zero. Reverse Reverses the definition of one and zero, thereby allowing a positive connection to a host computer negative terminal without changing the physical cable. Serial Buffer Purpose: To configure the size of the serial input buffer. Values: Disabled Disables job buffering.
XON/XOFF/DTRDSR Combined hardware and software handshaking.
42 Setup Menu Use the Setup Menu to configure a variety of printer features. Select a menu item for more details: • Alarm Control • Power Saver • Auto Continue • Print Timeout • Display Language • Printer Language • Download Target • Resource Save • Jam Recovery • Wait Timeout • Job Accounting • Print Area • Job Buffer Size • Toner Saver • Page Protect • Left Margin Note: Values marked by an asterisk are the factory default settings.
To define the amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing. Values: Disabled* Printer does not resume printing until someone clears the error message. 5...255 Printer waits the specified amount of time, and then automatically resumes printing. This timeout value also applies if the menus are displayed (and the printer is offline) for the specified period of time.
To establish whether the printer reprints jammed pages. Values: On Printer reprints jammed pages. Off Printer does not reprint jammed pages. Auto* Printer reprints a jammed page unless the memory required to hold the page is needed for other printer tasks. Job Accounting Purpose: To store statistical information about your most recent print jobs on the hard disk.
Values: Off* Prints a partial page of data if memory is insufficient to process the entire page. On Ensures that an entire page is processed before it prints. If, after selecting On, you still cannot print the page, you may also have to reduce the size and number of fonts on the page, or increase the installed printer memory. For most print jobs, you do not need to select On. When On is selected, printing may be slower.
Printer Language Purpose: To establish the default printer language used to communicate data from the computer to the printer. Values: PCL Emulation* PCL emulation, compatible with Hewlett-Packard printers. PS Emulation PostScript emulation, compatible with Adobe PostScript language. Note: Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language.
Print Area Purpose: To modify the logical and physical printable area. Values: Print Area Normal* Whole Page Toner Saver Purpose: To control the amount of toner used on the printed page. Values: Off* Select On to reduce the amount of toner used. Selecting On also may help reduce printing costs. On Select Off to improve print quality. See also: Toner Saver Left Margin Purpose: To adjust the printed left margins from tray 2 and the duplex unit to match the printed margin of tray 1.
43 Supplies Menu The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement. Select a menu item for more details: • Toner • Tray Status • Fuser • Waste Bottle • Fuser Cleaner • Maintenance • Oil Bottle • Replace Supplies • Photo Dev Cart • Supplies Life Toner Purpose: To view the status of the color print cartridges when in a maintenance state.
Values: Exhausted It’s time to replace the fuser. See also: Supplies Fuser Cleaner Purpose: To view the status of the printer fuser cleaning roll when in a maintenance state. Values: Missing The cleaning roll is missing or improperly installed. Life Warning The cleaning roll is near its end of life. Exhausted It’s time to replace the cleaning roll. See also: Supplies Oil Bottle Purpose: To view the status of the printer oil bottle when in a maintenance state. Values: Low The oil bottle is low.
Values: Missing The photo developer cartridge is either missing or improperly installed. Exhausted It’s time to replace the photo developer cartridge. See also: Supplies Tray Status Purpose: To view the status of all printer paper trays when in a maintenance state. Values: Missing Tray is either missing or improperly installed. Empty Tray is empty.
Value: 120,000 Page Kit The Maintenance Kit needs to be replaced. See also: Supplies Replace Supplies Purpose: To reset the counters for various supply items before they enter a maintenance state. Values: Toner =Not Replaced =Replaced Photo Dev Cart =Not Replaced =Replaced Fuser =Not Replaced =Replaced Fuser Cleaner =Not Replaced =Replaced See also: Supplies Supplies Life Purpose: To view the current status of the printer supplies.
See also: Supplies 259
44 USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option ). Select a menu item for more details: • Job Buffering • NPA Mode • PCL SmartSwitch • PS SmartSwitch • USB Buffer • MAC Binary PS Note: Values marked by an asterisk are the factory default settings. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing. Values: Off* Does not buffer print jobs to the hard disk. On Buffers print jobs to the hard disk.
NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: On Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Off Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately.
See also: PCL SmartSwitch; Printer Language USB Buffer Purpose: To configure the size of the USB input buffer. Values: Disabled Job buffering is disabled. Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes. Auto* Printer automatically calculates the USB Buffer size (recommended setting). 3K to maximum size allowed User specifies the USB Buffer size.
45 Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems.
Values: Restore • All menu items are returned to the factory default values except: – Display Language. – All settings in the Parallel Menu, Serial Menu, Network Menu, Infrared Menu, LocalTalk Menu, and USB Menu. • All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on the hard disk are unaffected.) Do Not Restore User-defined settings remain. Format Disk Purpose: To format the printer hard disk.
Hex Trace Purpose: To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. To exit Hex Trace, turn the printer off or reset the printer from the Job Menu. Job Acct Stat Purpose: To print a listing of all job statistics stored on the hard disk, or to clear all statistics on the disk. Values: Print Prints all statistics available for the most recent print jobs.
Print Menus Purpose: To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Print Net Setup Purpose: To print information relating to the internal print server and the network settings defined by the Network Setup menu item in the Network Menu.
46 Printer specifications Standard features Feature Description Print method Dry electrophotographic process using a laser diode unit Print addressability 600 x 600 dpi Maximum simplex print speed (mono/color) 24/6 ppm (letter and A4 paper) Maximum duplex print speed (mono/color) 8/3 duplexed ppm (letter and A4 paper) Fonts • 240 resident scalable fonts: – 156 PostScript 3 emulation – 84 PCL emulation • 2 PCL bitmap fonts: – LinePrinter – POSTNET Barcode • World class international font support
Options Option Description Optional drawer Drawer unit with one 500-sheet tray installed underneath the printer. Optional legal tray Provides the ability to print legal size paper (8.5 x 14 in. / 215.4 x 354.8 mm). Duplex unit Provides two sided color or monochrome printing. Memory Maximum usable memory: 384MB. Hard disk option 2.5-inch hard disk to store fonts, forms, job statistics, and spooled jobs (8GB limit).
Printer supplies Supply Description Approximate yield Waste toner bottle Collects excess toner from the photo developer. 12,000 images Maintenance kit Transfers image to media (consists of transfer roller, paper discharger, and drum cleaner). 120,00 pages Dimensions Printer configuration Height Weight Depth Printer 410 mm (16.1 in.) 500 mm (19.7 in.) 520 mm (20.5 in.) Printer with optional drawer unit 555 mm (21.9 in.) 500 mm (19.7 in.) 520 mm (20.5 in.
47 Printer software and utilities MarkVision printer management software MarkVision for Windows 95/98/2000, Windows NT 4.0, and Macintosh is shipped with your printer on the drivers CD. The MarkVision graphical user interface provides advanced, real-time, centralized management capabilities for Lexmark printers connected locally or attached directly to a network.
• Lets you manage multivendor printers. Network users and administrators can also use the following MarkVision features to increase productivity. Maps Locate printers quickly in your organization by positioning printer icons on a map to show not only printer status, but also actual printer location. Filters Search for devices using criteria such as printer status and installed features. Filters automatically organize printers into groups based on real-time status information.
MarkVision Messenger MarkVision Messenger lets you create Actions that execute commands whenever a status event occurs across a set of devices. Device status events are conditions signaled by messages like Paper Tray Missing or Ink Low. Actions can be set up to occur automatically, as well as conditionally or repeatedly. Lexmark MarkTrackTM MarkTrack is a network printer reporting software package that helps administrators manage printing environments more efficiently.
Lexmark NetPnP The NetPnP utility for Windows NT ships on the drivers CD. NetPnP automates the configuration and installation of Lexmark printers on a network. NetPnP senses when a new printer is attached to the network, automatically creates a shared printer object on a Windows NT 4.0 system, and notifies users via e-mail that the printer is available for printing. It also notifies IT administrators via e-mail when a new printer is detected or when an error occurs during automatic printer installation.
48 Managing memory Printer memory Your printer ships with at least 32MB of memory. To determine the amount of memory currently installed in your printer, select Print Menus from the Utility Menu. The total installed memory appears on the printout. For more information about printing the menu settings page, see Printing current menu settings. The memory shipped in your printer and the memory options available use SDRAM DIMM memory technology.
Solving memory problems If your printer encounters a memory shortage when trying to print a job, it may post an error message (37 Insufficient Collation Area, 37 Insufficient Defrag Memory, 38 Memory Full, or 39 Complex Page), depending on the task it is trying to complete. See Understanding printer messages for more information about these and other messages. If these messages appear frequently, you probably want to install additional printer memory.
Hard disk If you have a large number of permanent resources you’d like to download to your printer, you may want to install an optional hard disk. The hard disk works much like flash memory, but has a larger storage capacity for downloaded resources. You can also use the hard disk for job buffering, collating large jobs, and gathering job statistics. For instructions on installing a hard disk, refer to the Setup Guide. Job buffering You can partition a portion of the hard disk for job buffering.
• Deleting files • Moving files from one storage device to the other on the same printer or from one printer to another printer • Printing a directory listing the resources stored on a device • Read/write and write passwords to protect resources stored on flash memory or hard disk, or to protect individual files For more information about the specific resource management tools that MarkVision offers, see Introducing MarkVision or refer to the MarkVision online Help.
2 Unplug the power cord. 3 Remove the two screws on the rear cover. Place the screws in a safe place so they are available when you reinstall the cover and system board. Note: You must replace the system board before you can operate the printer.
4 Remove the rear cover and system board. Removing a memory card Complete the following steps if you need to remove a memory card. Otherwise, go to Removing a flash memory card, Removing an interface card, or Installing the rear cover and system board. 1 Make sure the printer is turned off and the power cord is unplugged. 2 Follow the steps for Removing the rear cover and system board if the rear cover is still installed. WARNING: Memory cards are easily damaged by static electricity.
4 Gently pull the card out of the connector. 5 Place the card into the original packaging. If you do not have the original packaging, wrap the card in paper and store it in a box. 6 Close both latches. 7 Repeat step 3 through step 6 to remove additional memory cards. Removing a flash memory card 1 Follow the steps for Removing the rear cover and system board if the rear cover is still installed. WARNING: The flash memory card is easily damaged by static electricity.
2 Push the latches at each end of the connector away from the card as shown. The memory card moves out of the connector as the latches open. 3 Gently pull the card out of the connector. 4 Place the card into the original packaging. If you do not have the original packaging, wrap the card in paper and store it in a box. 5 Close both latches. 6 Repeat steps 1 through 5 to remove additional memory cards.
Removing an interface card You need a number 2 Phillips screwdriver to remove an interface card. 1 Make sure the printer is turned off and the power cord is unplugged. 2 Complete the steps for Removing the rear cover and system board if the rear cover and system board are still installed. WARNING: Interface cards are easily damaged by static electricity. Touch something metal before you touch an interface card. 3 Remove the two screws securing the interface card to the rear cover.
6 If you are not installing another interface card in the connector, cover the opening with a blank INA cover. Covering the opening ensures proper airflow around the system board. If you do not have a cover, contact your service representative and request a blank INA cover. Installing the rear cover and system board After you have removed your options, complete the following steps to install the rear cover and system board. You need a number 2 Phillips screwdriver to install the cover.
2 Align the system board with the slots inside the rear of the printer. Slots 3 Insert the system board into the printer. 4 Align the two screws in the rear cover with the holes on the printer frame. 5 Tighten the two screws to secure the rear cover and system board to the printer. If you installed internal options after initial printer setup, connect the printer cables and power cord, and turn the printer on.
49 Notices • Edition notice • Trademarks • Safety information • Cautions and warnings • Warranty • Electronic emission notices • German acoustics statement • Energy Star • Laser notices Edition: November 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead.
Safety information • If your product is NOT marked with this symbol outlet that is properly grounded. • The power cord must be connected to an electrical outlet that is near the product and easily accessible. • Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components.
If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product. If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. Limitation of liability Your sole remedy under this Statement of Limited Warranty is set forth in this section.
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult your point of purchase or service representative for additional suggestions.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
German acoustics statement The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Acoustics 1-Meter average sound pressure, dBA Printing 51 dBA Idling 45 dBA Energy Star The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.
Index A A4 Width (PCL Emul Menu) 236 adjusting color 208 Advanced Status (Parallel Menu) 232 Alarm Control (Setup Menu) 249 alarms setting 249 Auto Continue (Setup Menu) 249 Auto CR after LF (PCL Emul Menu) 236 Auto LF after CR (PCL Emul Menu) 237 B Baud (Serial Menu) 243 Blank Pages (Finishing Menu) 209 buffer sizes, adjusting infrared 214 LocalTalk 221 network 225 parallel 233 serial 247 USB 262 buttons, printer 14 media 34 primary 23 screens 28 settings 32 subtractive 23 supplies 34 translation 26 type
Format Disk (Utilities Menu) 264 Format Flash (Utilities Menu) 264 Fuser (Supplies Menu) 255 Fuser Cleaner (Supplies Menu) 256 fuser replacing 91 G German acoustics statement 292 H halftone screens 30 hard disk formatting 264 printing downloaded resources 265 setting as download target 250 heavy paper 41 Held Jobs (Job Menu) accessing 19 confidential 20 Confidential Job 21 deleting 18 errors 19 PIN 20 printing 18 Repeat Print 20 Reserve Print 20 Verify Print 20 Hex Trace (Utilities Menu) 265 Honor DSR (Se
55 Insufficient Fax Buffer 164 56 Parallel Port Disabled 165 56 Serial Port Disabled 165 56 Std Parallel Port Disabled 165 58 Too Many Disks Installed 165 58 Too Many Flash Options 166 61 Defective Disk 166 62 Disk Full 166 63 Unformatted Disk 167 70–79 messages 167 80 Scheduled Maintenance 167 80 Transfer Roller Missing 168 81 Oil Bottle Empty or Missing 168 81 Oil Bottle Low 168 82 Photo Dev Cart Exhausted 169 82 Photo Dev Cart Missing 169 83 Waste Bottle Full Or Missing 169 83 Waste Toner Bottle
P Page Protect (Setup Menu) 251 paper 230, 231 capacities 35, 52 custom type 228 discharger 60 letterhead 39 loading 44 preprinted forms 228 recommendations 39 size 229 sizes 37 source 229 sources and output 35 type 230 paper jam 202 178 paper jam 230 185 paper jam 231 187 paper jam 24x 182 paper jams avoiding 43 clearing 140 reprinting jammed pages 250 transparency jams 140 Paper Loading (Paper Menu) 228 Paper Menu 228 Custom Types 228 Paper Loading 228 Paper Size 229 Paper Source 229 Paper Type 230 Paper
printer memory 10 printer overview 9 color quality 10 documentation, using 11 MarkVision 10 memory 10 printer testing Hex Trace mode 265 print defaults 266 print hardware statistics 266 printing text 31 problems print quality 136 printing 139 things to check 135 Protocol (Parallel Menu) 235 PS emulation See PostScript emulation PS SmartSwitch (Infrared Menu) 216 PS SmartSwitch (LocalTalk Menu) 223 PS SmartSwitch (Network Menu) 226 PS SmartSwitch (Parallel Menu) 235 PS SmartSwitch (Serial Menu) 246 PS SmartS
U unlocking menus 16 USB Buffer (USB Menu) 262 USB Menu 260 Job Buffering 260 MAC Binary PS 262 NPA Mode 261 PCL SmartSwitch 261 PS SmartSwitch 261 USB Buffer 262 USB port configuring buffer size 262 MAC Binary PS 262 NPA mode 261 PCL SmartSwitch 261 PS SmartSwitch 261 Utilities Menu 263 Defragment Flash 263 Factory Defaults 263 Format Disk 264 Format Flash 264 Hex Trace 265 Job Acct Stat 265 Print Directory 265 Print Fonts 265 Print Menus 266 Print Net Setup 266 W Wait Timout (Setup Menu) 253 Waste Bot
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2000 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.
