7100-XXX 1. General information The Lexmark™ X500n and X502n are color laser MFPs that combine print, scan, copy, and fax functions. The X500n and X502n are the ideal MFPs for presentations, business graphics, line art, and text. They use laser diode electrophotographic technology to deliver remarkable quality print images and text. The scan and copy functions work with A4 , letter, and legal (ADF only) size paper. Photographic quality images are possible with scan function.
7100-XXX MFP Specifications General device technical specifications Interfaces X500n X502n USB 2.0 X X Ethernet 10/100 Base T X X Note: The USB 2.0 and network interfaces can be used simultaneously. The USB interface supports: • • • • • • • • Windows 98 SE Windows Me Windows NT Windows 2000 Professional Windows XP Operating Systems Windows Server 2003 Operating Systems Windows Vista 32/64 bit Macintosh OS X version10.1—10.
7100-XXX Microsoft Windows • • • • • • • • Microsoft Windows Me Microsoft Windows 2000 Professional Microsoft Windows 2000 Server Microsoft Windows 2000 Advanced Server Microsoft Windows XP Home Microsoft Windows XP Professional Microsoft Windows Server 2003 Microsoft Windows Vista 32/64 bit Download the latest printer drivers from http://www.lexmark.com.
7100-XXX Operating clearances MFP sides X5xxn X5xxn with 530-sheet tray Left side 8 in (203 mm) 8 in (203 mm) Right side 20 in (508 mm) 20 in (508 mm) Front 28 in (711 mm) 28 in (700 mm) Rear 10 in (254 mm) 10 in (254 mm) Top 16 in (400 mm) 16 in (400 mm) Packaging and shipping dimensions MFP* X500n / X502n Width Depth Height Weight in in in lb mm mm mm kg 23.4 22.6 29.9 77 595 575 760 42.0 Options 530-Sheet drawer 21.9 22.4 10.9 18.7 556 570 277 8.
7100-XXX Environment Environment Specifications Operating Air temperature—product operating 10 to 32.5°C (50 to 90.5°F) Air temperature—product power off 5 to 35°C (41 to 95°F) Air relative humidity 15 to 80% Altitude 0—2,500 m (0—8,200 ft.) Ship / Storage Temperature-printer and supplies 0 to 35°C (32 to 95°F)* Relative humidity 10 to 90% RH Atmospheric pressure 613 to 1607 hPa (460 to 800 mm Hg) *Severe High 35 to 40°C (95 to 104°F), Severe Low -10 to 0°C (14 to 32°F).
7100-XXX Print engine specifications Print engine resolution 600 x 600 dpi, 1200 x 600 dpi Color balance settings This MFP offers color balance control. It is a color correction option that allows you to increase or decrease the amount of toner going to the page for all four color planes. The scale ranges from -10 to +10.
100-XXX Print engine paper and media specifications Print area The printable area is up to 4.0 mm (0.158 in) from the top and bottom of the media, and up to 3.0 mm (0.118 in) from the left and right edges. Any information placed outside this specified printable area will not print. For envelopes, the printable area is up to 4.0 mm (0.158 in) of the left and right edges, and 3.0 mm (0.118 in) of the top and bottom edges.
7100-XXX Media input types and weights Source Type Standard tray Legal tray 530—Sheet tray MFP menu Item Paper type Paper1,2 (grain long) Card stock Xerographic or bond paper 60—74 g/m2 (16-19 lb) 60—74 g/m2 (16-19 lb) Plain paper Light Xerographic or bond paper 75—120 g/m2 (20-32 lb) 75—120 g/m2 (20-32 lb) Plain paper Normal 100% Cotton 75—120 g/m2 (24-32 lb) 75—120 g/m2 (24-32 lb) Plain paper Heavy Index 163 g/m2 (90 lb) N/A Card stock Normal Index 164—210 g/m2 (91-110 lb) N/
7100-XXX Media sizes mm Standard 250-sheet bin Output Set to legal Optional 530-sheet tray 2 Universal 250 sheet tray Input Standard setting Dimensions Universal 250-sheet tray 1 Media sizes in A4 210 x 297 8.27 x 11.7 X A5 148 x 210 5.83 x 8.27 X JIS B53 182 x 257 7.17 x 10.1 X X Letter 216 x 279.4 8.5 x 11 X X Legal 216 x 356 8.5 x 14 Executive 184.2 x 266.7 7.25 x 10.5 X Folio 216 x 330 8.5 x 13 X X Statement 139.7 x 215.9 5.5 x 8.
7100-XXX Scan specifications Resolution 1200 X 2400 dpi Scan size 216mm X 297 mm (flatbed), Window size 220mm X 300mm Scan depth 48 bits Lamp warm up time Less than 3 seconds MTF More than 30% Depth of focus -2 mm to +2 mm Magnification Less than 0.5% Scanning TWAIN Connectivity USB 2.
7100-XXX Copy specifications Resolution 600 dpi X 600 dpi (flatbed), 600 X 300 dpi(ADF), Print from copy — 600 X 600 dpi 9600 dpi X 9600dpi w/ software interpolation Original paper sizes A4, Letter, Legal (ADF only), B5 (JIS), Executive Copies per minute Mono: up to 21, Color: up to 71 Time to first copy Less than 30 seconds2 Multiple copies 99 copies maximum Output paper sizes A4, Letter, Legal (optional cassette only) Image density adjustment 5 levels, manual only Image quality modes Text,
7100-XXX Document Sizes supported ADF width 5.5 to 8.5 inches (139.7 to 215.9 mm) ADF length 5.5 to 14 inches (139.7 to 355.6 mm) ADF capacity 35 sheets Flatbed width 8.5 inches (216 mm) Flatbed length 11.7 inches (297 mm) Scanning width 215.9 mm maximum Printing width Legal – 215.9 mm X 355.6 mm Letter – 215.9 mm X 279.4 mm A4 - 210.0 X 297.0 mm Fax scan resolutions Horizontal Fixation 200 dpi 8 dot/mm Vertical Standard 100 dpi 3.85 dot/mm Fine 200 dpi 7.7 dot/mm Photo 200 dpi 7.
7100-XXX Media guidelines Paper designed for use with xerographic copiers should provide satisfactory print quality and feed reliability. Other media types may be suitable. We recommend that users test any particular brand for suitability to their applications. Refer to the MFP User's Guide for additional media specifications. Paper • Rough, highly textured, limp, or pre-curled papers will result in lower print quality and more frequent paper feed failures.
7100-XXX Labels • Labels should be selected using guidelines found in the User's Guide, Complete Printer Guide, or the Card stock & Label Guide (located at www.lexmark.com), and tested for acceptability. • Vinyl labels are not supported. • Labels are only supported in tray 1 (standard or legal trays). Glossy Paper • Use letter (12A5950) or A4-size (12A5951) sheets only. • Glossy paper is only supported from tray 1 (standard or legal trays).
7100-XXX Maintenance approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom and repair the failure. The removals in the repair information chapter may help you identify parts. • • • • Printer messages Symptom tables Service checks Repair information After you complete the repair, perform tests as needed to verify the repair. See “Diagnostic aids” on page 3-1.
7100-XXX Serial number Look for serial number information on the right cover and the inside of the front cover of your MFP. Tools required for service The removal and adjustment procedures described in this manual require the following tools and equipment: • • • • • • • • Analog volt ohmmeter (A digital volt ohmmeter may also be used.
7100-XXX Acronyms ADF ASIC BOOTP CCD DDNS DHCP DPI DRAM EP ESD FRU HTTP HV HVPS JBIG LAN LASER LCD LED LV LVPS MFP NVRAM MH MMR MR OEM PABX POR POST PQET PSTN RIP SMTP SDRAM SNMP TAD TCP/IP VAC VDC WINS Automatic document feeder Application specific integrated circuit Boot protocol Charge coupled device Dynamic domain name service Dynamic host configuration protocol Dots per inch Dynamic random access memory Electrophotographic process Electrostatic discharge Field replaceable unit Hypertext transport pro
7100-XXX 1-18 Service Manual