user manual
Table Of Contents
- Contents
- About your printer
- Ordering and replacing ink cartridges
- Using the printer software
- Printing
- Copying
- Scanning
- E-mailing
- Wireless networking
- Troubleshooting
- Before you troubleshoot
- If Troubleshooting does not solve your problem
- Setup troubleshooting
- Installation screen did not appear during installation
- Incorrect language appears on the display
- Software did not install
- Print job does not print or is missing pages
- Make sure the ink cartridges are inserted correctly
- Select your printer from the Print dialog before sending the print job
- Make sure the print job is not paused
- Make sure your printer is set as the default printer
- Reconnect the printer power supply
- Remove and reconnect the USB cable connected to your printer
- Check the USB connection
- Remove and reinstall the printer software
- Printer is printing blank pages
- Printer is busy or does not respond
- Cannot delete documents from the print queue
- Cannot print through USB
- Wireless network troubleshooting
- Wireless troubleshooting checklist
- Printing a network setup page
- Locating IP addresses
- Cannot print over wireless network
- Turn the access point (wireless router) off and then back on
- Disconnect from VPN session
- Make sure Demo Mode is turned off
- Check your WEP key or WPA passphrase
- Check if your access point has an association/registration button
- Move your access point away from other electronic devices
- Move the computer and/or printer closer to the access point
- Check the wireless signal quality
- Check your advanced security settings
- Make sure your computer is connected to your access point
- Make sure that your computer and printer are connected to the same wireless network
- Make sure your OS is compatible with wireless printing through AirPort
- “Communication not available” message appears when printing wirelessly
- Notices
- Index
You can find these WPS logos on the side, back, or top of your access point.
For more information on accessing the wireless settings and determining the WPS capability of your access
point, see the documentation that came with the access point or contact your system support person.
Configuring Wi‑Fi Protected Setup manually
Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. For more
information, see the User’s Guide.
If your printer or device has not yet been configured for wireless connection and you want to configure
it using WPS, then push the WPS button on the wireless router. Wait for the printer control panel to display
a message to begin WPS configuration. There might be a short delay before the message appears. If nothing
happens after 30 seconds, then do one of the following:
USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD
1
From the printer control panel, navigate to:
> Setup >
OK
> Network Setup >
OK
> Wireless 802.11b/g/n >
OK
> Network Connection
Setup >
OK
> Wireless >
OK
> Wi‑Fi Protected Setup >
OK
> WPS PBC Mode >
OK
2 Follow the instructions on the printer display.
USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD
1
From the printer control panel, navigate to:
> Setup >
OK
> Network Setup >
OK
> Wireless 802.11b/g/n >
OK
> Network Connection
Setup >
OK
> Wireless >
OK
> Wi‑Fi Protected Setup >
OK
> WPS PIN Mode >
OK
2 Follow the instructions on the printer display.
Wireless networking 28