user manual
Table Of Contents
- Contents
- About your printer
- Ordering and replacing ink cartridges
- Using the printer software
- Printing
- Copying
- Scanning
- E-mailing
- Wireless networking
- Troubleshooting
- Before you troubleshoot
- If Troubleshooting does not solve your problem
- Setup troubleshooting
- Installation screen did not appear during installation
- Incorrect language appears on the display
- Software did not install
- Print job does not print or is missing pages
- Make sure the ink cartridges are inserted correctly
- Select your printer from the Print dialog before sending the print job
- Make sure the print job is not paused
- Make sure your printer is set as the default printer
- Reconnect the printer power supply
- Remove and reconnect the USB cable connected to your printer
- Check the USB connection
- Remove and reinstall the printer software
- Printer is printing blank pages
- Printer is busy or does not respond
- Cannot delete documents from the print queue
- Cannot print through USB
- Wireless network troubleshooting
- Wireless troubleshooting checklist
- Printing a network setup page
- Locating IP addresses
- Cannot print over wireless network
- Turn the access point (wireless router) off and then back on
- Disconnect from VPN session
- Make sure Demo Mode is turned off
- Check your WEP key or WPA passphrase
- Check if your access point has an association/registration button
- Move your access point away from other electronic devices
- Move the computer and/or printer closer to the access point
- Check the wireless signal quality
- Check your advanced security settings
- Make sure your computer is connected to your access point
- Make sure that your computer and printer are connected to the same wireless network
- Make sure your OS is compatible with wireless printing through AirPort
- “Communication not available” message appears when printing wirelessly
- Notices
- Index
Notes:
• Your printer may not come with these applications, depending on the features of the printer that
you purchased or the installation type (standard or custom) chosen when you installed the printer.
• To take advantage of the full features of your printer, select the custom install option during
installation, and then select all packages listed.
Accessing Web links
Web links are links to predefined Web pages that are saved in the printer folder.
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links
2 Double‑click the Web link that you want to visit.
Use To
Customer Support Contact customer support.
Lexmark Software Updates Download and install the latest printer software.
Lexmark Online Visit the Lexmark Web site.
Order Supplies Online Order ink or supplies.
Printer Registration Register your printer.
Visit Lexmark SmartSolutions
• Visit the SmartSolutions Web site.
• Choose your custom solutions.
Note: Your printer may not come with these Web links, depending on the features of the printer that
you purchased.
Using the printer software 19