6500 Series User's Guide May 2007 www.lexmark.
Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls.
Contents Safety information.........................................................................................................2 Introduction..................................................................................................................13 Finding information about the printer.................................................................................................13 Operating system notice.........................................................................................
What information do I need and where do I find it? .................................................................................... 51 Finding the MAC address ........................................................................................................................... 51 Printing a network setup page .................................................................................................................... 52 Finding a printer/print server located on remote subnets ...............
Printing specialty documents.............................................................................................................71 Choosing compatible specialty paper types ............................................................................................... 71 Printing envelopes ...................................................................................................................................... 71 Printing greeting cards, index cards, photo cards, and postcards..........
Changing the Gamma Value of a photo or image ...................................................................................... 89 Despeckling a photo ................................................................................................................................... 89 Changing the Brightness / Contrast settings of a photo ............................................................................. 90 Applying a color effect to a photo ...................................................
Canceling a scan job.......................................................................................................................108 Customizing scan settings using the computer...............................................................................108 Understanding the Scan menu........................................................................................................108 Scanning to a computer over a network......................................................................
Printing fax activity reports..............................................................................................................129 Maintaining the printer..............................................................................................130 Removing a used print cartridge......................................................................................................130 Installing print cartridges...................................................................................
Ping the access point ............................................................................................................................... 152 Ping the printer ......................................................................................................................................... 152 Run the Wireless Setup Utility (Windows users only)............................................................................... 153 Check printer ports (Windows users only)........................
Cannot print to the network printer ........................................................................................................... 171 Cannot print documents from a flash drive............................................................................................... 172 Resetting the printer to factory default settings ........................................................................................ 172 Jams and misfeeds troubleshooting..............................................
Alignment Error......................................................................................................................................... 191 Cartridge Error (1102, 1203, 1204, or 120F) ............................................................................................ 192 Black Ink Low / Color Ink Low / Photo Ink Low......................................................................................... 192 Clear Carrier Jam .........................................................
Networking glossary..................................................................................................212 Index............................................................................................................................
Introduction Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. User's Guide Description Where to find The User's Guide gives you instructions for setting up You can find this document in the printer box or on the hardware and software (on Windows operating Lexmark Web site at www.lexmark.com.
User's Guide: Comprehensive Version Description Where to find The User's Guide: Comprehensive Version gives you instructions for using the printer and other information such as: When you install the printer software, the User's Guide: Comprehensive Version will be installed. • • • • • • • • • 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start.
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 English Monday–Friday (8:00 AM– 11:00 PM ET) Saturday (Noon–6:00 PM ET) French Monday–Friday (9:00 AM– 7:00 PM ET) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com.
Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • • • • Machine Type number Serial number Date purchased Store where purchased Operating system notice All features and functions are operating system-dependent. For complete descriptions: • Windows users—See the User's Guide. • Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.
Setting up the printer Checking the box contents 1 2 3 4 1 2 5 3 8 7 6 Name Description 1 Black print cartridge Cartridges to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Telephone cord Use for faxing. For more information about connecting this cord, see “Choosing a fax connection” on page 30. Your telephone cord may look different from the one shown.
Understanding the parts of the printer 1 12 14 2 11 13 3 4 5 6 10 9 8 7 Use the To 1 Paper support Load paper. 2 Paper feed guard Prevent items from falling into the paper slot. 3 Paper guides Keep paper straight when feeding. 4 Automatic Document Feeder (ADF) tray Load original documents in the ADF. Recommended for scanning, copying, or faxing multiple-page documents. Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF.
Use the To 13 Scanner glass Copy or remove an item. 14 Top cover Access the scanner glass. 1 2 EXT 8 7 6 5 4 3 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 Power supply with port Plug the power cord into the power supply at the back of the printer and then into the wall outlet. 4 Duplex cover 5 Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network.
7 Use the To EXT port Connect additional devices, such as data/fax modem, telephone, or answering machine to the printer. Note: Remove the plug to access the port. EXT 8 USB port Connect the printer to a computer using a USB cable. Warning: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. Standalone setup 1 Unpack the printer. 1 2 3 4 1 2 5 3 8 7 6 Notes: • Place the printer near the computer during setup.
2 Remove all tape and packing material from all areas of the printer. 3 Raise the control panel. 4 Extend the paper exit tray. 5 Raise the paper support.
6 Extend the paper guides. 7 Load paper. 8 Connect the power cord. 2 1 9 Make sure the power is on.
10 If prompted, set the language. 1 a Using the control panel of the printer, press 2 or 1 repeatedly until the language you want appears on the display. b Press to save. 11 If prompted, set the country/region. 1 a Using the control panel of the printer, press 2 or on the display. b Press to save. 12 Open the printer. 13 Press down on the cartridge carrier levers.
14 Remove the tape from the black print cartridge, and insert it in the left cartridge carrier. 15 Close the black cartridge carrier lid 16 Remove the tape from the color print cartridge, and insert it in the right cartridge carrier. 17 Close the color cartridge lid.
18 Close the printer. 19 Press . An alignment page prints. 20 Discard the alignment page. Notes: • The alignment page that prints may differ from the one shown. • Streaks on the alignment page are normal and not an indication of a problem. Installing the printer on additional network computers If you are installing your network printer for use with multiple computers on the network, insert the installation CD into each additional computer, and follow the instructions on the computer screen.
Setting up the printer on a Windows operating system 1 Before you unpack the printer or attach anything, locate the CD for Windows. 2 Make sure the computer is on, and then insert the CD for Windows. Wait several seconds for the install screen to appear. Note: If the install screen does not appear automatically, click Start Run, and then type D:\setup.exe, where D is the letter of your CD-ROM drive. 3 Follow the instructions on the computer screen to set up the printer.
Getting the printer ready to fax Using an RJ11 adapter Country/region • • • • • • • • • • United Kingdom Ireland Finland Norway Denmark Italy Sweden Netherlands France Portugal To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. 1 Connect one end of the telephone cord into the Line port of the printer. 2 Connect the adapter to the telephone line that came with the printer.
If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
To connect an answering machine or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. If problems occur, see “Setup Troubleshooting” on page 137. Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps.
2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port 31 of the printer.
Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. 1 Make sure you have a telephone cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into an active telephone wall jack.
4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
2 Connect a telephone cord into the LINE port 3 Remove the protective plug from the EXT port of the printer, and then plug it into an active telephone wall jack. of the printer. 4 Connect a second telephone cord from the computer modem to the EXT port of the printer. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.” 1 Make sure you have the following: • A telephone • Two telephone cords • A telephone wall jack 2 Connect one telephone cord to the LINE port 3 Remove the protective plug from the EXT port of the printer, and then plug it into an active telephone wall jack. of the printer.
Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not recognizable to most fax machines.
3 A 2 7 4 8 5 9 6 1 Press 1 To • Turn the printer on and off. • Stop the print, copy, scan, or fax process. Print on both sides of the paper (duplex). A green backlight comes on when the duplex function is activated. 2 Note: This button is not functional with a Macintosh operating system. You can print two-sided documents with a Macintosh operating system by using the settings in the Two-Sided menu of the Print dialog. 3 Copy Mode Access the copy default screen and make copies.
Press To 1 • Return to the previous screen. • Delete a letter or number. 2 • Decrease a number. • Delete a letter or number. • Scroll through menus, submenus, or settings on the display. 3 • Select a menu or submenu item that appears on the display. • Feed or eject paper. 4 • Increase a number. • Enter a space between letters or numbers. • Scroll through menus, submenus, or settings on the display. 5 • • • • Cancel a print, copy, scan, or fax job in progress.
1 2 5 3 4 Press 1 6 To A keypad number or symbol In Copy mode or Photo Card mode: Enter the number of copies or prints you want to make. In Fax mode: • • • • Enter fax numbers. Navigate an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the display. 2 Auto Answer Set the printer to answer all incoming calls when the button light is on. 3 Redial / Pause In Fax mode: • Display the last number dialed.
To change the timeout feature: 1 Press Settings. 2 Press or repeatedly until Device Setup appears. or repeatedly until Clear Settings Timeout appears. or repeatedly until Never appears. 3 Press . 4 Press 5 Press . 6 Press 7 Press . To change one or more temporary settings into new default settings: 1 Press Settings. 2 Press or repeatedly until Defaults appears. or repeatedly until Set Defaults appears. or repeatedly until Use Current appears. 3 Press . 4 Press 5 Press . 6 Press 7 Press .
From here You can Maintenance Select: • Ink Level to view the ink level of the color cartridge. Press or to view the ink level of the black (or photo) cartridge. • Clean Cartridges to clean the print cartridge nozzles. • Align Cartridges to align the cartridge. • Print Test Page to print a test page. Paper Setup Select the size and type of paper loaded. Device Setup Select: • Language to change the language setting.
From here You can Network Setup Select: Note: This submenu item appears only when an internal wireless print server is installed in the printer. • Print Setup Page to print a page that lists the network settings. • Wireless Setup to view: – Network Name, which shows the six characters unique to your specific printer. – Wireless Signal Quality, which shows the signal strength. – Reset Network Adapter to Factory Defaults, which lets you reset the wireless network settings.
5 Lower the control panel slightly at its front. Press the control panel down until it snaps into place. Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert the software CD. The software installation screen appears. 3 Click Install. Using the installation software CD (Macintosh users only) 1 Close all open software applications. 2 Insert the software CD.
To open the Productivity Studio Welcome Screen, use one of these methods: Method 1 Method 2 From the desktop, double-click the Productivity Studio icon. 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Productivity Studio. Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of the features of this software may not be applicable.
Click To Details Poster Print a photo as a multiple-page poster. At the bottom left corner of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance Fax History and Settings • • • • • Open the Solution Center. Check ink levels. Order print cartridges. Find maintenance information. Select other Solution Center tabs for more information, including how to change printer settings and troubleshooting.
From here You can: Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. Advanced • • • • • • Maintenance Change the appearance of the Printing Status window. Turn printing voice notification on or off. Change network printing settings. Share information with us regarding how you use the printer. Obtain software version information. View ink levels and order new print cartridges. • Install a new print cartridge.
Installing an internal wireless print server The printer you purchased may contain an internal wireless print server that allows the printer to be used on a wireless network. If your printer does not have an internal wireless print server already installed, you can purchase one separately. Use the following instructions to install the internal wireless print server: 1 Turn off your printer, and then unplug the power cord from the wall outlet.
Configuring the optional internal wireless print server If you purchased the optional internal wireless print server after your printer was already set up, follow these steps: 1 Install the internal wireless print server into the printer. For more information, see “Installing an optional internal wireless print server” in the “Setting up the printer” chapter. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Wireless Setup. 4 Click Start.
Networking General networking Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be either wired, wireless, or designed to have both wired and wireless devices. Devices on a wired network use cables to communicate with each other. Devices on a wireless network use radio waves instead of cables to communicate with each other.
Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is connected to a wireless router by an Ethernet cable. • A laptop and a printer are connected wirelessly to the router. • The network is connected to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router.
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop is directly connected wirelessly to a printer without going through a wireless router. • The network has no connection to the Internet.
If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it. UAA: XX XX XX XX XX XX Note: A list of MAC addresses can be set on a router so that only devices with matching MAC addresses can be allowed to operate on the network. This is called MAC filtering.
4 Click Install. 5 From the “Connect Your Printer” dialog, select the network option. 6 From the “Networking Setup” dialog, select Direct Network Attached. 7 Select the printer/print server combination from the Network Printers list. Note: If more than one is listed, match the MAC address of the print server to the one in the list. For more information, see “Finding the MAC address” on page 51.
4 Select Typical, and then click Continue. 5 If this is the first time you have set up the printer, select Yes. If you have set up the printer previously and would like to install it on another computer, select No. Click Continue. 6 Follow the instructions on the next several screens to set up the paper tray, load paper, install the print cartridges, and align the cartridges. 7 Look at the W-Ffi Indicator on your printer and select the matching option on the software screen.
If the IP address is not automatically assigned, you can try manually entering an address after selecting your printer from the available list. Configure IP address If you have lost communication with the printer over a network, select Use DHCP to reestablish communication with the printer. You must assign an IP address in any of the following situations: • • • • You manually assigned IP addresses for the other network devices. You want to assign a specific IP address.
Installing the shared printer on other network computers (on the client computers) Using the peer-to-peer method Using the point-and-print method 1 Go to a network computer that you want to enable 1 Go to a network computer that you want to enable to to print to the shared printer. print to the shared printer. 2 Insert the printer software CD. 3 Agree to the license agreement, and then click 2 Browse the Network Neighborhood until you find the name of the shared printer assigned in step 4 on page 55.
Communication Through wireless access point (wireless router) Directly between devices Security More security options Range Determined by range and number of access points Restricted to range of individual devices on network Speed Usually faster Usually slower Requirements for all devices on the network Unique IP address for each Yes device Yes Mode set to Infrastructure mode Ad hoc mode Same SSID Yes, including the wireless access point (wireless router) Yes Same channel Yes, including
4 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write the name of your network in the space provided. Be sure to use the exact spelling and capitalization. c Go to the Security Type drop-down, choose WEP, and create a security key (or password). Note: WEP passwords must be either 5 or 13 characters. d Write the password for your network in the space provided.
16 Write down the security code you chose so you can refer to it when running the wireless setup. Make sure you copy it down exactly, including any capital letters. Note: For more information about passwords (security keys), see “Check your security keys” in the “Wireless troubleshooting” section of the “Troubleshooting” chapter. 17 Type the same security code in the Confirm network key box. 18 Select the This is a computer-to-computer (ad hoc) network; wireless access points are not used. check box.
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer.
Loading envelopes You can load up to 10 envelopes at a time. Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars. 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner. 2 Make sure: • The print side of the envelopes faces you. • The envelopes are designed for use with inkjet printers. • The paper guides rest against the edges of the envelopes.
Loading greeting cards, index cards, photo cards, and postcards You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time. 1 Load cards with the print side facing you. 2 Make sure: • The cards are loaded in the center of the paper support. • The paper guides rest against the edges of the cards. Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink smudging.
Loading custom-size paper You can load up to 100 sheets of custom-size paper at a time. 1 Load paper with the print side facing you. 2 Make sure: • The paper size fits within these dimensions: Width: – 76.0–216.0 mm – 3.0–8.5 inches Length: – 127.0–432.0 mm – 5.0–17.0 inches • The stack height does not exceed 10 mm. • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper. Loading banner paper You can load up to 20 sheets of banner paper at a time.
Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). 1 Open the top cover. 2 Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. 3 Close the top cover to avoid dark edges on the scanned image.
Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. 1 Load an original document text side up into the Automatic Document Feeder tray. Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the Automatic Document Feeder.
Load up to 25 sheets of: • • • • • Custom paper Pre-punched paper Reinforced edge copier paper Preprinted forms Letterhead paper Make sure • The document is loaded text side up. • The paper guide is against the edge of the paper. • The paper size fits within these dimensions: Width: – 210.0 mm–215.9 mm – 8.27 in.–8.5 in. Length: – 279.4 mm–355.6 mm – 11.0 in.–14.0 in. • You allow preprinted media to dry thoroughly before loading into the Automatic Document Feeder tray.
Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. 1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexmark Page Setup.
Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the number of photos valid for printing appears next to Photos. 3 If no number appears next to Photos: a From the Lexmark logo drop-down menu, select Options.
Collating copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Quality/Copies tab. 4 From the Multiple Copies section, click Collate Copies. 5 Click OK to close any printer software dialog boxes that are open. 6 Print the document.
If there are only document files stored on the memory card or flash drive, the printer automatically switches to File Print mode. The following document file types are recognized: • • • • • • • • • • .doc (Microsoft Word) .xls (Microsoft Excel) .ppt (Microsoft Powerpoint) .pdf (Adobe Portable Document Format) .rtf (Rich Text Format) .docx (Microsoft Word Open Document Format) .xlsx (Microsoft Excel Open Document Format) .pptx (Microsoft Powerpoint Open Document Format) .wps (Microsoft Works) .
Printing specialty documents Choosing compatible specialty paper types • Heavyweight matte paper—A photo paper with a matte finish used for printing high-quality graphics. • Lexmark PerfectFinishTM Photo paper—A high-quality photo paper specifically designed for Lexmark inkjet printers, but compatible with all inkjet printers. It is used specifically for printing professional quality photos with a glossy finish.
Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Print Layout tab. 4 From the Layout drop-down box, select Poster. 5 Select the poster size you want to print. The number you select represents the number of pages that make up the height and width of the poster.
Printing a booklet 1 Before you change any Print Properties settings, you must select the correct paper size from the program. You can print booklets using these paper sizes: • Letter • A4 2 Load the paper. 3 With a document open, click File Print. 4 Click Properties, Preferences, Options, or Setup. 5 Click the Print Layout tab, and then click Booklet. 6 If you are printing a large booklet, select a number of Printed sheets per bundle. a Click Options Layout Options.
6 Select the measurement units to use. 7 Use the sliders, or type the size of the paper loaded into the printer. 8 Click OK to close any printer software dialogs that are open. 9 Print the document. Note: Do not force paper into the printer. Printing iron-on transfers 1 Load up to 10 iron-on transfers. 2 With an image open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Print Layout tab, select Mirror if you want the printer software to flip the image.
Printing on both sides of the paper (duplexing) Understanding the two-sided printing (duplexing) function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is also known as two-sided printing or duplexing. Note: Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another size or type of paper, use the manual duplexing method.
Note: Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another type or size of paper, use the manual duplexing method. 1 Press . 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Click the Print Layout tab 5 From the Duplexing area, select Use Printer Settings from the drop-down box. 6 Make sure the light is on.
5 From the Save Settings drop-down menu, select Save your current settings. 6 Click a radio button next to the number of the location where you want to save your settings, then type a name for your settings in the selected box. Note: The first location contains Factory Default Settings, which cannot be changed or deleted. 7 Click Save. Notes: • To retrieve your print settings, click the Save Settings drop-down menu, and select them from the list.
Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. • Make sure you connect the memory card to the adapter that came with it before inserting it into the slot.
When the printer recognizes that a memory card is installed, the message Memory Card Detected appears. If the printer does not read the memory card, remove and reinsert it. For more information, see “Memory card troubleshooting” on page 176. Notes: • The printer recognizes one active media device at a time. • If you insert more than one memory card, a message appears on the display prompting you to remove all memory cards inserted.
Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Understanding the Photo Card menu 1 If necessary, press Photo Card, or insert a memory card or a flash drive into the printer.
6 Press or repeatedly until the size you want appears. 7 Press . 8 Press to go to the Paper Type submenu. 9 Press . 10 Press or repeatedly until the setting type you want appears. 11 Press . 12 Press repeatedly until Defaults appears. 13 Press . 14 Press or repeatedly until Photo Print Size appears. or repeatedly until the setting you want appears. 15 Press . 16 Press 17 Press .
Understanding the PictBridge menu The PictBridge default settings menu lets you select printer settings if you did not specify the settings beforehand on your digital camera. For more information on making camera selections, see the documentation that came with your camera. 1 Connect a PictBridge-enabled digital camera to the printer. a Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the digital camera.
Menu Item Action Paper Setup1, 2 Specify the size and type of paper loaded. Photo Size1, 2 Specify the size of printed photos.
3 If you want to erase the photos from the memory card, click Yes. Note: Make sure all the photos have been copied before you click Yes to erase. 4 Click Done. Remove the memory card to view your transferred photos in the Library. Transferring selected photos from a memory card using the computer 1 Insert a memory card into the printer with the label facing the printer control panel. The Lexmark Imaging Studio software launches automatically on your computer.
Transferring selected photos from a CD or flash drive using the computer 1 Insert a CD or a flash drive into the computer. 2 If you are using Windows Vista, an “AutoPlay” screen appears. Click Transfer Photos to your computer using the Productivity Studio. 3 If you are using Windows XP, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Productivity Studio. If you are using Windows 2000: a From the desktop, double-click the Productivity Studio icon.
Notes: • If photos on the memory card were taken on more than one date, selections will include Last Date and Date Range. • To choose a date range, press and then press or repeatedly until the desired date is displayed. Date ranges are displayed by month and year starting with the most recent month. 10 Press Start Color or Start Black. Notes: • If there is not enough memory on the flash drive, a prompt appears on the display.
Changing the Productivity Studio library preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click Library. From here, you can choose how you want to sort photos. You can also set the minimum file size for the photo to appear in the library. 4 Click OK. Changing the Productivity Studio transfer settings 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click Transfer Settings.
3 Click Image Resolution / Size. 4 Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise. 5 If you selected Custom Size, enter the width and height for your custom-size photo. Note: Maintain Aspect Ratio is selected by default. This ensures that your image will remain proportional.
Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image. 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click the Enhancements tab. 3 Click Enhance. 4 Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window.
Changing the Brightness / Contrast settings of a photo 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click Enhancements. 3 Click Brightness/Contrast. 4 Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window. 5 Click OK to accept your changes, or click Cancel to reject them.
Printing photos Printing photos from a CD or removable storage device using the computer 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a CD or any removable storage device (such as a flash drive, memory card, or digital camera) into the computer. a If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears.
Printing Photo Packages 1 From the desktop, double-click the Productivity Studio icon. 2 Click Photo Packages. 3 Click to select the photos you want to include in your photo package. 4 Click Next. 5 From the Quality drop-down list, select a copy quality. 6 From the Paper Size in Printer drop-down list, select the paper size. 7 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options you want in the table.
Printing all photos from a memory device 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive that contains the images you want to print. 3 Press or repeatedly until Print Photos appears. or repeatedly until Print All Photos appears. 4 Press . 5 Press 6 Press Start Color or Start Black.
15 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Note: Make sure the paper matches the size you selected on the proof sheet. 16 Press Start Color or Start Black to print your photos. Printing photos by number You can print photos using the numbers assigned to them on a photo proof sheet. If you want to print photos by photo number, you must first print a proof sheet.
Using a PictBridge-enabled digital camera to control printing photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the digital camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer.
Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF, you can specify which photos to print, how many of each, and print settings while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer. Note: Make sure the photo print settings you select in the camera match your current printer settings.
3 Press or repeatedly until Photo Effects appears. or repeatedly until the color effect you want appears. 4 Press . 5 Press Note: Color effect selections include Auto Enhance, Sepia, Antique Grey, and Antique Brown. 6 Press . Note: The selected color effect applies to all the photos you print until the active memory card or flash drive is removed. Creating and viewing a slideshow 1 From the Productivity Studio Welcome Screen, click Work with Documents and Photos.
Copying Understanding the Copy menu To understand and use the Copy menu: 1 From the control panel, press Copy Mode. The copy default screen appears. 2 If you do not want to change a setting, press Start Color or Start Black. 3 If you want to change a setting, press 4 Press . or repeatedly until the menu item you want appears. or repeatedly until the submenu item you want or the setting you want appears. 5 Press . 6 Press 7 Press . Note: Pressing selects a setting.
Copying on both sides of the paper using the scanner glass The printer has a built-in duplex unit that lets you copy on both sides of the paper. Note: For two-sided copying, use only plain paper in letter or A4 size. Do not make two-sided copies on envelopes, card stock, or photo paper. 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 Make sure the light is on. 4 From the control panel, press Copy Mode. 5 Adjust the copy settings.
7 Press . The printer scans the front side of each page of the original document. 8 If you are copying a two-sided original document, the printer will display this message: Reload the Original in the Automatic Document Feeder without flipping or rotating the stack, then . press 9 Press . Copying photos 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.
Copying a photo using the computer 1 Place the photo facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the Welcome screen, click Copy. 4 Select Photo. 5 Click Start. The photo appears in the right pane. 6 From the Quality drop-down list, select the copy quality. 7 From the Paper Size in Printer drop-down list, select the paper size. 8 From the Paper Type in Printer drop-down list, select the paper type.
8 Press . 9 Press Start Color or Start Black. Making borderless copies using the control panel 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Place a photo facedown on the scanner glass in the lower right corner. For more information, see “Loading original documents on the scanner glass” on page 63. 3 From the control panel, press Copy Mode. 4 Press .
4 Press Lighter/Darker. 5 Press or repeatedly to adjust the slider. 6 Press . 7 Press Start Color or Start Black. Collating copies using the control panel If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Copy Mode. 4 Press .
5 Press or repeatedly until Repeat Image appears. or repeatedly until the number of images you want to print on one page appears. 6 Press . 7 Press 8 Press Start Color or Start Black. Enlarging or reducing an image 1 Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.
Scanning Scanning a document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Scan Mode. 4 If your printer is connected to more than one computer: a Press or repeatedly until the computer to which you want to scan appears. b Press . If you set a PIN during network setup and are being asked for it: 1 Enter the PIN using the keypad. 2 Press .
4 Select the Document option. 5 Click Start. The scanned document is loaded into your default word processing application. You can now edit the document. Scanning text for editing The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a wordprocessing application. 1 Make sure the printer is connected to a computer, and both the printer and the computer are powered on. 2 Load an original document facedown on the scanner glass.
Scanning multiple photos at one time using the computer 1 Place the photos facedown on the scanner glass. Note: For best results, place photos with the most space possible between the photos and the edges of the scan area. 2 From the desktop, double-click the Productivity Studio icon. 3 Click Scan. 4 Select the Several Photos option. 5 Click Start. Creating a PDF from a scanned item 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon.
11 Enter a file name for your PDF and select a storage location. 12 Click Save. Canceling a scan job To cancel a job being scanned on the scanner glass, go to the control panel, and press . To cancel a scan job started in the Productivity Studio, click Scan and then click Stop. Customizing scan settings using the computer 1 From the desktop, double-click the Productivity Studio icon. 2 Click Scan. 3 Click Custom Settings. 4 Change the settings as needed.
8 Press . Note: Pressing selects a setting. An asterisk (*) appears next to the selected setting. 9 To go into additional submenus and settings, repeat pressing setting you want appears, and then press 10 If needed, press or repeatedly until the submenu item or the . repeatedly to return to the previous menus and make other setting selections. 11 Press Start Color or Start Black. Use this To Quality 1 Adjust the quality of a scan. Original Size 1 Specify the size of the original document.
2 Close the top cover. 3 From the desktop, double-click the Productivity Studio icon. 4 Click Scan. 5 Select the Photo or Several Photos option. 6 Click Start. 7 From the Save or Edit screen menu bar, click Save. 8 To save to another folder, click Browse, and select a folder. Click OK. 9 To rename the file, enter the name in the File Name area. To assign the name as a prefix to all of your photos, select the Start all photos with File Name check box.
• • • • • From the Color Depth: area, select the color depth from the drop-down list. From the Scan Resolution (Dots per inch): area, select the resolution value from the drop-down list. Click Auto-crop the scanned item to use the slider to select your cropped value. Click Select area to be scanned to select the value from the drop-down list. Click Convert images to text with OCR to convert images to text. 4 Click OK.
2 From the desktop, double-click the Productivity Studio icon. 3 Click E-mail. 4 Select from the Photo, Several Photos, or Document options. 5 Click Start. 6 If you are scanning a photo, select the Photo Size from the Send Quality and Speed area. 7 Click Create E-mail to have your images attached to an e-mail message. Changing the Productivity Studio e-mail screen preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences. 3 Click E-mail Screen.
Faxing CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Sending a fax Entering a fax number 1 From the control panel, press Fax Mode. 2 Enter a fax number using: The text box Enter a fax number using the keypad. Notes: • You can include a calling card number as part of the fax number.
4 Select the Document option. 5 Click Start. 6 Enter the recipient information, and then click Next. Note: A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ). 7 Enter the cover page information, and then click Next. 8 If there are any additional documents that you want to send with your fax, add these now, and then click Next. 9 To send your fax: • Immediately—Select the “Send now” option. • At a scheduled time: a Select the “Delay sending until” option.
4 If you want to send a fax to a group of numbers (broadcast fax): a Press . b Add fax numbers for the group, and press until all have been entered, for a maximum of 30. 5 Press Start Color or Start Black. Sending a fax while listening to a call (On Hook Dial) The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax.
Receiving a fax Receiving a fax manually 1 Make sure the Auto Answer light is off. 2 To receive the fax if you have not set up a manual answer code: • Press Start Color or Start Black. or • Press * 9 * on the telephone after you answer it and hear fax tones. 3 To receive a fax if you have set up a manual answer code, enter the code on the telephone after you answer it and hear fax tones. Note: For information on how to set up a manual answer code, see the related topic, “Setting a fax manual answer code.
6 Press or 7 Press to save the setting. repeatedly until the setting you want appears. Using Caller ID from the software Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number or name of the person who is sending you the fax appears on the display. Notes: • Caller ID is available only in some countries and regions.
To receive a fax with an answering machine connected to the printer: 1 Make sure that the Auto Answer light is on. 2 Make sure you have set the number of times the telephone rings before receiving a fax automatically. For more information, see “Setting the number of rings before receiving a fax automatically” on page 128. When a telephone ring is detected, the answering machine picks up the call. • If the printer detects a fax, it receives the fax and disconnects the answering machine.
To set up fax forwarding: 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome screen, click Fax History and Settings. 3 From the “I Want To” menu, click Adjust speed dial list and other fax settings. 4 Click the Ringing and Answering tab. 5 From the “Forward received faxes to another number” area, select the setting you want from the “Fax forwarding” drop-down list. 6 Enter the number to which you want to forward the fax.
Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial” on page 128. Using the computer Phone Book Address books from your operating system appear as Phone Books. To access a Phone Book entry: 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Screen, click Fax History and Settings. 3 From the “I Want To” menu, click View phonebook.
The following screen appears.
4 Click each tab, and change the settings as needed. Tab Dialing and Sending Options • • • • Select the telephone line format you want to use. Enter a dialing prefix. Select a dialing volume. Enter your name and fax number. Notes: – You can include a calling card number as part of the fax number. – Enter a maximum of 64 digits in a fax number. • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
Understanding the Fax menu To understand and use the Fax menu: 1 From the control panel, press Fax Mode. The fax default screen appears. 2 If you do not want to change a setting, enter the fax number and then press Start Color or Start Black. 3 If you want to change a setting, press . 4 Press or repeatedly until the menu item you want appears, and then press 5 Press or repeatedly until the submenu item you want or the setting you want appears, and then press . Note: Pressing selects a setting.
Use this To Fax Setup Access the Fax Setup menu and menu items. You can change the values and save them as user default settings. • Print fax history or transmission status reports. • Customize settings in Ringing and Answering for receiving a fax. • Select fax printing options. • Customize settings in Dialing and Sending for sending a fax. • Block faxes from the numbers you specify. Once each value is chosen, press as user default settings and exit.
10 Press . 11 During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information: a Press Settings. b Press . c Press or repeatedly until Device Setup appears. or repeatedly until Date/Time appears. d Press . e Press f Press . g Enter the date using the keypad. h Press . i Enter the time using the keypad. j Press . k If the hour you entered is 12 or less, press l Press or repeatedly until AM, PM, or 24hr appears. to save the setting.
Blocking unwanted changes to fax settings This feature blocks network users from changing fax settings. 1 From the control panel, press Settings. 2 Press or repeatedly until Device Setup appears. or repeatedly until Host Fax Settings appears. 3 Press . 4 Press 5 Press . 6 Press or until Block appears. 7 Press . Using the Fax Solutions Software Use this software to adjust how faxes are sent and received. When you save the settings, they apply to every fax you send or receive.
3 To access any of the items in the “I Want To” menu, click the item. 4 If needed, click the toolbar items to: Click To Fax Tools Help • • • • • Send a fax. • • • • • Access and use the Phonebook. Forward a fax. View, print, or modify a fax. Delete a fax. Retry to send a fax. View several sample cover pages you can choose from. View a fax history. Change software preferences for fax lists. Adjust fax settings. Locate information on faxing, fax settings, and so on.
5 From the “Answering on your phone line type” area, select the setting you want from the “Distinctive ring pattern” drop-down list. 6 Click OK to save the setting. Setting the number of rings before receiving a fax automatically 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Screen, click Fax History and Settings. 3 From the “I Want To” menu, click Adjust speed dial list and other fax settings. 4 Click the Ringing and Answering tab.
Printing fax activity reports 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome Screen, click Fax History and Settings. The Fax Solution Software appears. 3 On the toolbar, click Tools Fax History. 4 Click the Print Report button to print.
Maintaining the printer Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Installing print cartridges 1 Open the printer.
2 Press down on the cartridge carrier levers. 3 Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 130. 4 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 5 Close the black cartridge carrier lid.
6 Remove the tape from the back and bottom of the color cartridge, and insert the cartridge in the right carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 7 Close the color cartridge carrier lid. 8 Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page.
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge. To prevent the message from appearing again for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s). • If you are printing from a computer, click Learn more on the message, select the check box, and click Close.
3 Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown. 4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles.
• Keep the photo cartridge in its own storage unit when not in use. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet.
Item Part number Average cartridge standard page yield is up to1 Color cartridge 41A 210 Color cartridge2 41 210 High yield color cartridge 43 350 Photo cartridge 40 Not applicable 1 Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. 2 Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet. • • • • • The printer is located away from other electronic devices that may interfere with the wireless signal. The power supply is connected to the printer, and is lit.
Power button is not lit These are possible solutions. Try one or more of the following: Press power button Make sure the printer is on by pressing . Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 2 1 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press .
3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 141. Page does not print These are possible solutions.
3 Click Printer. • Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. Reconnect power supply 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on.
For proper installation, make sure the computer supports all system requirements. System requirements are located on the printer box. Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software. 1 Click Start Programs or All Programs Lexmark 6500 Series. 2 Select Uninstall.
Did you find the problem? Yes No If USB Host Controller and USB Root Hub are not listed, Contact the Customer Support Center. the USB port is not enabled. For more information, see 1 Click Start Programs or All Programs the computer documentation. Lexmark 6500 Series. 2 Click Solution Center. 3 Click the Contact Information tab. Solving printer communication problems The printer and the computer cannot exchange data. These are possible solutions.
Printer is configured correctly, but cannot be found on the network Make sure: • • • • The printer has power and the light is on. The printer is within range of the wireless network. The printer is located away from other electronic devices that may interfere with the wireless signal. Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server is communicating over a different, nearby network that uses the same network name.
Check printer ports Make sure the correct printer port is selected. 1 Click: • In Windows Vista: Control Panel Printers. • In Windows XP: Start Settings Printers and Faxes. • In Windows 2000 and earlier: Start Settings Printers. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties Ports. 4 Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer.
d On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. e Write down the SSID, security type, and the security keys if they are shown. Note: Make sure you copy them down exactly, including any capital letters. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process.
You can find the signal strength of the network on the network setup page. For information on how to print a setup page, see “Printing a network setup page” on page 52. Check security keys Make sure security keys are correct. For more information, see “Check your security keys” on page 142. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 51.
Run the wireless setup again If your wireless settings have changed, you must run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings; or the wireless access point (wireless router) having been reset to factory defaults. Notes: • If you change network settings, change them on all the network devices before changing them for the wireless access point (wireless router).
Move your computer and/or printer Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100–150 feet. You can find the signal strength of the network on the network setup page. For information on how to print a setup page, see “Printing a network setup page” on page 52.
Ping the printer Ping the printer to make sure it is on the network. For more information, see “Ping the printer” for Windows or Mac in the “Wireless troubleshooting” section. Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again.
Printer cannot connect to the wireless network These are possible solutions. Try one or more of the following: Make sure your computer is connected to your wireless access point (wireless router) • See whether you have access to the Internet by opening your Web browser and accessing any site. • If there are other computers or resources on your wireless network, check to see if you can access them from your computer.
5 Write down the SSID, security type, and the security keys if they are shown. Note: Make sure you copy them down exactly, including any capital letters. 6 Store the SSID and the security keys in a safe place for future reference. Check your security keys A security key is like a password. All devices on the same network will share the same security key. • If you are using the WPA type of security, make sure you entered the correct key. Security keys are case sensitive.
If you set a new network name, you must reset the printer and computer SSID to the same network name. • To reset the computer network name, see the documentation that came with your computer. • To reset the printer name: 1 Click Start Programs or All Programs Lexmark 6500 Series. 2 Click Wireless Setup Utility. 3 Follow the instructions on the computer screen, and enter the new network name when prompted.
2 Type ping followed by the IP address of the printer. For example, ping 192.168.0.25 3 Press Enter. 4 If the printer responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer, and then try resending your print job. 5 If the printer does not respond, you will see “Request timed out.” a Check that the computer has a wireless IP address. 1 Do one of the following: • In Windows Vista, click All Programs Accessories Command Prompt.
Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera Make sure photo size and paper size are set correctly The printer displays the Paper/Photo Size Error when your chosen photo size does not match the paper size that is set. This typically happens when you are trying to print from your PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in.
Select a higher print quality 1 Depending on your print job, press Copy Mode, Scan Mode, or Photo Card. 2 Press . 3 Press or repeatedly until Quality appears. or repeatedly until the quality you want appears. 4 Press . 5 Press 6 Press . Check print cartridges If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 133. If print quality has not improved, continue to the next step.
• • • • Transparencies Labels Envelopes Iron-on transfers Note: Transparencies may take up to 15 minutes to dry. Use a different brand of paper Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
5 Press . 6 Press Start Color or Start Black, or press to return to the Copy menu to select the number of copies you want. Select the Borderless photo feature (when printing photos) 1 Press . 2 Press or repeatedly until Layout appears. or repeatedly until Borderless appears. 3 Press . 4 Press 5 Press . 6 Press Start Color or Start Black, or press to return to the Photo Card menu to select the photos you want to print. Make sure you use photo paper Borderless printing requires photo paper.
Remove and reinstall the software It is sometimes helpful to remove the existing printer software and reinstall it. Partial document or photo prints These are possible causes and solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Check paper size Make sure the paper size being used matches the size you selected.
Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: Are you printing photos or documents with a large number of graphics? Because photos and graphics require more ink than text documents, ink usage increases when you print photos or graphics. Are you printing with the Best Quality/Speed setting? To reduce ink usage, select Best only when you are printing on photo or heavyweight matte paper.
Colors on printout are faded or differ from colors on the screen Check the following. When you think you have solved the problem, test the solution by sending a document to print. Are the color and print speed settings correct? You may need to adjust the color and print speed. Are the print cartridges low on ink? 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series.
Print is too dark or smudged These are possible solutions. Try one or more of the following: Make sure the ink dry before handling the paper Remove the paper as it exits, and let the ink dry before handling. Make sure the Quality/Speed setting is appropriate for the paper type loaded in the printer The Photo Quality/Speed setting may cause smearing if used with plain paper. If you are using plain paper, try using the Normal setting.
3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may be with the printer software settings. Transparencies or photos contain white lines Adjust the Quality/Speed settings 1 With a document or photo open, click File Print. 2 Click Properties, Preferences, Options, or Setup.
• For reduced print quality and faster print speed, select Quick Print. Adjust the program settings for the document Use a different fill pattern in the program. For more information, see the program documentation. Perform maintenance on the print catridges You may need to clean the print cartridge nozzles. Checking the printer status Windows Vista users only 1 Click Control Panel Printer. 2 Make sure: • The printer icon does not say Paused.
Checking printer readiness The printer may not be ready to print. Check the following. When you think you have solved the problem, test the solution by sending a document to print. Make sure the printer has paper and is properly loaded Make sure you have followed the correct loading instructions for your printer. Remove the sticker and tape from the print cartridges 1 Lift the scanner unit. 2 Remove the print cartridges from the print cartridge carrier.
Is the font a TrueType font? Is it available on the computer? The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to be printed; make sure the font is a TrueType font. See the program documentation for more information. Was the document formatted or created for the printer? Windows may substitute different fonts. Line and page breaks may change with the font.
5 Compare the printed page to the image displayed on the computer screen. If the printed image matches the image displayed on the screen, then you are finished. 6 If the test page did not print at all or has quality problems, attend to any error messages that appear on the screen. Test page does not print These are possible solutions. Try one or more of the following: Make sure the printer is receiving power If is not on, the printer may not be receiving power. • Press .
External print server is not working If there is an external device connected between the computer and the printer, make sure it supports bidirectional communication. Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there may be a problem with the print server. See the documentation that shipped with the print server. There may be a problem with the USB cable. Try a different cable.
Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure the printer is attached with a USB cable to a USB port on the computer. To verify the USB port: 1 In Windows Vista, click Control Panel Printers (under Hardware and Sound). In Windows XP, click Start Settings Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 From the sidebar menu, select Properties. 4 Click the Ports tab.
4 Select Share this printer, and then give the printer a distinctive name. 5 Click OK. Windows 2000 users: 1 Click Start Settings Printers. 2 Right-click the Lexmark 6500 Series icon. 3 Click Sharing. 4 Select Shared as, and then give the printer a distinctive name. 5 Click OK. Try to locate the printer from the remote computer If the printer is shown as Shared on the host computer, but you still cannot print, try to locate the printer from the remote computer.
Change the scanning resolution to a lower value 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the left pane of the Welcome screen, click Scan. 4 Click Custom Settings. 5 Select a lower scan resolution. 6 Click Start. Is the original document loaded correctly on the scanner glass? • Make sure the original document is placed in the upper left corner of the scanner glass.
Make sure the external print server is working If the printer is connected to an external print server, the problem may be with this print server. Check to make sure the device is working properly and that the printer is connected to the network. Experiencing poor quality or incorrect output See the topic that best describes the problem.
Cannot print documents from a flash drive Check the type of files contained on the flash drive The printer recognizes: • Files that have extensions *.DOC, *.XLS, *.PPT, *.PDF, *.RTF, *.DOCX, *.XLSX, *.PPTX, *.WPS, and *.WPD • Photos Note: If the flash drive contains only files with extensions *.DOC, *.XLS, *.PPT, *.PDF, *.RTF, *.DOCX, *.XLSX, *.PPTX, *.WPS, or *.WPD, the File Print menu appears on the display. If any photos are on the flash drive, the or repeatedly until Documents appears.
Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on.
Adjust the paper guides Adjust the paper guides: • When using media less than 8.5 inches wide • To rest against the edges of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: Check for paper jams Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on page 172. Check media loading • Verify that the specialty media is loaded correctly.
3 4 5 6 7 8 Select the Paper Setup tab. From the Paper Size area, select Banner. Select Letter Banner or A4 Banner as the paper size. Select Portrait or Landscape. Click OK. Click OK or Print. Paper continues to jam Are you using paper designed for an inkjet printer? Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see “Choosing compatible specialty paper types” on page 71.
3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press . 6 On your computer, delete or stop the print job, and then try resending the print job again. Duplex unit does not operate correctly These are possible solutions. Try one or more of the following: Check paper size and type Check the paper size and type to make sure the paper is supported by the printer.
Nothing happens when memory card is inserted These are possible solutions. Try one or more of the following: Reinsert the memory card The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly. Check memory card placement Make sure you have inserted the memory card in the correct slot. For more information, see “Inserting a memory card” on page 78. Check memory card type Make sure that the type of memory card you are using can be used in the printer.
4 From the control panel, press . 5 Press to choose Select Computer. 6 Press . 7 From the list shown, select the computer on your wireless network. 8 Follow the prompts on the computer screen. For more information, see the “Working with photos” chapter in the User's Guide: Comprehensive Version. Check memory card placement Make sure you inserted the memory card into the correct slot. Check memory card type Make sure that the type of memory card you are using can be used in the printer.
3 Lower the scanner unit. Poor copy quality • • • • • • • • • • • Blank pages Checkerboard pattern Distorted graphics or pictures Missing characters Faded print Skewed lines Smudges Streaks Unexpected characters White lines in print Dark print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the computer screen” on page 197. Check ink Check the ink levels, and install a new print cartridge if necessary.
Partial document or photo copies These are possible solutions. Try one or more of the following: Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Check paper size Make sure the paper size being used matches the size you selected. Check Original Size setting Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.
Check printer default and pause settings 1 Do one of the following: • In Windows Vista, click Control Panel. • In Windows XP, click Start. 2 Click Printer or Printers and Faxes. 3 Double-click the printer you want to check. 4 Click Printer. 5 Make sure no check mark appears next to Pause Printing. If a check mark appears next to Set As Default Printer, you must select the correct printer from a list each time you print.
Poor scanned image quality These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the printer display” on page 191. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Adjust the quality of the scan 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon.
Fax troubleshooting Cannot send or receive a fax These are possible solutions. Try one of the following: Check messages If an error message is displayed, follow the instructions on the display. Check power If the light is not on, see “Power button is not lit” on page 138. Check cable connections Make sure cable connections for the following hardware are secure, if applicable: • • • • Power supply Telephone Handset Answering machine Check the telephone wall jack 1 Plug a telephone into the wall jack.
Disconnect other equipment temporarily To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. Check for paper jams Check for and clear any paper jams. Disable Call Waiting temporarily Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Contact your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.
7 Press or repeatedly until Scan appears. or repeatedly until After Dial appears. 8 Press . 9 Press 10 Press . Can send but not receive faxes These are possible causes and solutions. Try one or more of the following: Load paper Load paper to print any faxes that have been stored in the printer. Check the Auto Answer button If the Auto Answer light is on: • The printer will answer after the preset number of telephone rings.
Check document placement Load the original document facedown in the ADF. Check the Dial Prefix setting 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears. or repeatedly until Dialing and Sending appears. or repeatedly until Dial Prefix appears. 4 Press . 5 Press 6 Press . 7 Press 8 Press . 9 To change the setting, press or repeatedly until Create appears. 10 Press . 11 Enter the prefix to be dialed before each telephone number. 12 Press .
Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: Check original document Ask the sender to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if necessary. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the print cartridges. Received fax has poor print quality These are possible causes and solutions.
Caller ID information is not displayed Caller ID pattern may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information. For more information, see “Using Caller ID from the control panel” on page 116.
Remote Fax Error These are possible causes and solutions. Try one or more of the following: Check phone line Resend the fax. There may have been a problem with the quality of the telephone line connection. Lower the transmission speed 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears. or repeatedly until Dialing and Sending appears. or repeatedly until Max Send Speed appears. or repeatedly until a lower speed appears. 4 Press . 5 Press 6 Press .
6 Press . 7 To change the number of times the printer will redial: a Press or repeatedly until Redial Attempts appears. or repeatedly until the setting you want appears. b Press . c Press d Press . 8 To change the length of time between redials: a Press or repeatedly until Redial Time appears. or repeatedly until the setting you want appears. b Press . c Press d Press . Schedule to resend fax at a later time See “Sending a broadcast fax at a scheduled time” on page 115.
Phone Line Error These are possible causes and solutions. Try one or more of the following: Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.
Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet. 4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the print cartridges and close the cartridge carrier lids. 7 Close the scanner unit. If the error does not reappear, the problem has been corrected.
3 Make sure the cartridge carrier lids are closed. 4 Close the scanner unit. 5 Press . Cover Open Make sure that the scanner unit is closed. Error 1104 1 Remove the print cartridges. 2 Reinstall the black cartridge or the photo cartridge in the left carrier. 3 Reinstall the color cartridge in the right carrier. Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge).
4 Reconnect the power cord to the electrical outlet. 5 If the button is not lit, press . 6 Reinsert the print cartridge and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit. Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are missing or not installed properly.
No photo/paper size selection has been made You have not selected any of the options on step 2 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in your selected circle or circles. 2 Press to continue. Could not detect a proof sheet The document placed on the scanner glass is not a valid proof sheet. For more information, see “Printing photos stored on the memory device using the proof sheet” on page 93.
PictBridge communications error Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer. Please remove the camera card. The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time. 1 Remove both the PictBridge-enabled digital camera and the memory card. 2 Reinsert only one of the devices mentioned above. Some photos removed from card by host.
Unsupported Paper Size The paper size you selected from the PictBridge-enabled digital camera is not supported by the printer. 1 From the control panel, press 2 Press to clear the error message. . 3 Press or until Paper Setup appears. or repeatedly until Paper Size appears. or repeatedly until the size you want appears. 4 Press . 5 Press 6 Press . 7 Press 8 Press . 9 Press Start Color or Start Black to begin printing.
Is there a problem with the connections? If the printer is connected to an external device, the problem may be with the device. Check the setup information that came with the device to make sure it is properly installed. If printing using a USB cable, make sure the cable is securely attached to both the printer and the computer. Before you print, you may need to restart the computer.
2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center, and then click the Contact Information tab. Unsupported file types found on memory card The memory card inserted in the printer contains unsupported file types. Insert a memory card with supported file types. For more information on supported file types, see the User's Guide on the CD that came with your printer. Paper Jam The printer has a paper jam, and you must clear the paper path.
Notices Product information Product name: Lexmark 6500 Series Machine type: 4429 Model(s): 021, W12, W1E Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates a hot surface. CAUTION: This type of CAUTION indicates a shock hazard. CAUTION: This type of CAUTION indicates a tipping hazard.
Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. Industry Canada notice The following notices are applicable if your printer has a wireless network card installed. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210.
Compliance is indicated by the CE marking. The Alert sign indicates that there are restrictions within certain member states. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. The following restrictions apply: Country/region Restriction All countries/regions This product is for indoor use only. This product may not be used outdoors.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company.
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre, entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans la prise de courant à laquelle l’équipement est connecté.
ENERGY STAR Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage.
—Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Supplies (such as ink) not furnished by Lexmark —Products, components, parts, materials, software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANT
1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk) on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor.
9 LIMITATION OF LIABILITY.
Networking glossary ad hoc mode A setting for a wireless device that lets it communicate directly with other wireless devices without an access point or router ad hoc network A wireless network that does not use an access point AutoIP address An IP address automatically assigned by a network device. If the device is set to use DHCP, but no DHCP server is available, an AutoIP address may be assigned by the device.
UAA (Universally Administered Address) An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing.
Index Numerics 2-sided paper type error 196 A ad hoc wireless network adding a printer using Windows 59 creating using Windows 57 adjusting brightness automatically 88, 90 adjusting the hue of a photo 89 adjusting the saturation of a photo 89 Advanced button 45 aligning print cartridges 133 alignment error 191 answering machine receiving a fax with 117 assigning IP address 54 Auto Answer 124 Automatic Document Feeder loading documents 65 paper capacity 65 tray 18 automatic document feeder clearing a paper
changing library preferences 87 Changing photo resolution/size 87 changing scan settings 110 changing searched folders preferences 86 changing temporary files preferences 86 changing transfer settings 87 changing wireless settings after installation 149 characters on printout are missing or unexpected 159 check printer ports (Windows) 153 checking external devices 167 checking printer readiness 164 checking your network name (Windows) 151 cleaning exterior of the printer 135 cleaning print cartridge nozzles
cartridge error 192 cartridge missing 197 clear carrier jam 192 clearing 197 color ink low 192 communication not available 197 could not detect a proof sheet 195 error 1104 193 error 1205 193 error 1206 193 failed to connect 190 fax error 188 fax mode unsupported 188 file not supported 196 general printing problem 198 ink low 198 left cartridge error 193 left cartridge incorrect 193 left cartridge missing 194 memory full 194 no images have been selected 194 no photo/paper size selection has been made 195 no
flash drive inserting 79 printing files from 69 printing photos using the computer 91 printing photos using the proof sheet 93 transferring all photos using computer 84 transferring selected photos using the computer 85 fonts resolving problems 164 forwarding a fax 118 G gamma value changing 89 general printing problem error 198 getting a document to print 168 glossy paper, loading 60 glossy photo paper or transparencies stick together 160 greeting cards loading 62 printing 71 Group Dial setting up 128 usi
networking configuring optional internal wireless print server 48 installing internal wireless print server 47 installing printer 55 IP addresses 54 using a print server 52 using the peer-to-peer method 56 using the point-and-print method 56 using wireless network connection 53 newspapers, loading on the scanner glass 63 no images selected error 194 no photo/paper size error 195 no proof sheet information error 195 no valid photo image files detected 195 noise emission levels 204 nothing happens when memory
transferring all photos from CD or flash drive using computer 84 transferring all photos from memory card using the computer 83 transferring from memory card to flash drive 85 transferring from memory device using control panel 83 transferring selected photos from CD or flash drive using the computer 85 transferring selected photos from memory card using the computer 84 photos do not print from memory card across wireless network 177 photos removed from card by host 196 PictBridge communications error 196 P
printing failure error 198 printouts have alternating bands of light and dark print 161 problem reading memory card error 196 problems when copying, scanning, or faxing 169 Productivity Studio printing photos 91 viewing photos 91 Productivity Studio buttons Copy 44 E-mail 44 Fax 44 Photo Greeting Cards 44 Photo Packages 44 Scan 44 Transfer Photos 44 understanding 44 Productivity Studio, understanding 44 proof sheet, using 93 publications, finding 13 Q quality settings, checking 165 Quick Fixes tab using On
Solution Center 45 software does not install 138 software settings, printer resetting to factory defaults 77 Solution Center understanding 45 Solution Center buttons Advanced 45 How To 45 Maintenance 45 Troubleshooting 45 understanding 45 Speed Dial setting up fax groups 128 setting up individual fax numbers 128 using 113 using the Phone Book 119 speed settings, checking 165 T telecommunication notices 204, 205, 206 test page printing 165 test page does not print 166 Toolbar printing a Web page 67 printing
please remove the camera card 196 problem reading memory card 196 remote fax error 189 right cartridge error 193 right cartridge incorrect 193 right cartridge missing 194 some photos removed from card by host 196 unsupported paper size 197 troubleshooting, fax Caller ID not displayed 188 can receive but not send fax 185 can send but not receive fax 185 cannot send or receive fax 183 printer receives blank fax 187 received fax has poor print quality 187 troubleshooting, jams and misfeeds banner paper jams 17
types of wireless networks 56 wireless network connection using 53 wireless network printer does not print 143 wireless printer is no longer working 148 Wireless Setup Utility cannot communicate with printer during installation 151 wireless troubleshooting changing wireless settings after installation 149 check printer ports (Windows) 153 checking network name (Windows) 151 network printer does not show up in printer selection list during installation (Windows) 144 photos do not print from memory card acros
