5400 Series All-In-One User's Guide July 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2006 Lexmark International, Inc. All rights reserved.
Important Safety Information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.
Contents Finding information about the printer.................................................................................9 Setting up the printer..........................................................................................................12 Checking the box contents........................................................................................................................12 Installing another language control panel...............................................................
Loading paper and original documents............................................................................43 Loading paper............................................................................................................................................43 Loading various paper types......................................................................................................................43 Loading original documents into the Automatic Document Feeder................................
Scanning..............................................................................................................................65 Scanning a document................................................................................................................................65 Customizing scan settings using the computer.........................................................................................65 Scanning documents or images for e-mailing...............................................
Finding a printer/print server located on remote subnets ................................................................................... 86 Network troubleshooting tips .............................................................................................................................. 86 Maintaining the printer........................................................................................................87 Changing print cartridges.....................................................
Cannot scan to an application .......................................................................................................................... 101 Cannot scan to a computer over a network ...................................................................................................... 102 Fax troubleshooting.................................................................................................................................102 Cannot send or receive a fax .........................
Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Getting Started or Setup Solutions booklet Description Where to find The Getting Started booklet gives you instructions for You can find this document in the printer box or on the setting up hardware and software (on Windows operating Lexmark Web site at www.
Help Description Where to find The Help gives you instructions for using the software, if your While in any Lexmark software program, click Help, Tips printer connects to a computer. Help, or Help Help Topics. Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on your To access the Lexmark Solution Center: CD. It installs with the other software, if your printer 1 Click Start Programs or All Programs Lexmark connects to a computer. 5400 Series.
Limited Warranty Description Where to find (US) Limited Warranty Information To view the limitations and conditions of this Lexmark International, Inc. furnishes limited warranty, see the Statement of a limited warranty that this printer will Limited Warranty included with this printer, or set forth at www.lexmark.com. be free of defects in materials and workmanship for a period of 12 1 Click CUSTOMER SUPPORT. months after the original date of 2 Click Warranty Information. purchase.
Setting up the printer Checking the box contents 1 2 3 4 5 7 6 Name Description 1 Black print cartridge Cartridges to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Telephone cord Use for faxing. For more information about connecting this cord, see “Choosing a fax connection” on page 13. 4 Power cord Attaches to the power supply port located at the back of the printer.
Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. 1 Lift and remove the control panel (if one is installed). 2 Choose the correct control panel for your language. 3 Align the clips on the control panel with the holes on the printer, and then press down. Getting the printer ready to fax CAUTION: Do not use the fax feature during a lightning storm.
Equipment • • • • The printer • • • • The printer A telephone Benefits See this section Receive both incoming voice messages and faxes. “Connecting to an answering machine” on page 18 An answering machine Three telephone cords A telephone Send faxes using the computer or the printer.
If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly. Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug.
3 Connect the other end of the telephone cord into an active telephone wall jack. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 14.
4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 14.
3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region.
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 1 2 3 5 7 6 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the computer modem.
5 Connect a third telephone cord from the computer modem to the EXT port 21 of the printer.
Learning about the printer Understanding the parts of the printer 10 9 11 1 8 7 12 2 6 5 4 3 Use the To 1 Paper support Load paper. 2 Automatic Document Feeder (ADF) paper stop 3 PictBridge port Connect a PictBridge-enabled digital camera or a flash drive to the printer. 4 Memory card slots Insert a memory card. 5 Control panel Operate the printer. For more information, see “Using the control panel” on page 23. 6 Paper exit tray Hold paper as it exits.
1 2 3 4 5 6 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 USB port Connect the printer to a computer using a USB cable. 4 EXT port Connect additional devices, such as a data/fax modem, telephone, or answering machine to the printer. Note: Remove the plug to access the port. EXT 5 LINE port Connect the printer to an active telephone line to send and receive faxes.
2 6 3 7 4 8 5 1 Press 1 2 To • Turn the printer on and off. • Stop the print, copy, scan, or fax process. Copy Mode Access the copy default screen and make copies. Note: The mode is selected when the button light is on. 3 Scan Mode Access the scan default screen and scan documents. Note: The mode is selected when the button light is on. 4 Fax Mode Access the fax default screen and send faxes. Note: The mode is selected when the button light is on.
1 Press 2 3 4 5 To 1 • Return to the previous screen. • Delete a letter or number. 2 • Decrease a number. • Delete a letter or number. • Scroll through menus, submenus, or settings on the display. 3 • Select a menu or submenu item that appears on the display. • Feed or eject paper. 4 • Increase a number. • Enter a space between letters or numbers. • Scroll through menus, submenus, or settings on the display. 5 • • • • Cancel a print, copy, scan, or fax job in progress.
1 2 5 3 4 1 Press To A keypad number or symbol In Copy mode or Photo Card mode: Enter the number of copies or prints you want to make. In Fax mode: • • • • 2 6 Auto Answer Enter fax numbers. Navigate an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the display. Set the printer to answer all incoming calls when the button light is on.
7 Press . Note: Pressing selects a setting. An * appears next to the selected setting. 8 To go into additional submenus and settings, repeat step 6 and step 7 as needed. 9 If needed, press repeatedly to return to the previous menus and make other setting selections. 10 Press Start Color or Start Black. Use this To Copies1 Specify how many copies to print. Resize1 • Specify the percentage for enlarging or reducing the original copy. • Specify a specific copy size. • Create a multiple-page poster.
6 Press . 7 Press 8 Press or repeatedly until the submenu item you want or the setting you want appears. . Note: Pressing selects a setting. An * appears next to the selected setting. 9 To go into additional submenus and settings, repeat step 7 and step 8 as needed. 10 If needed, press repeatedly to return to the previous menus and make other setting selections. 11 Press Start Color or Start Black. Use this To Quality1 Adjust the quality of a scan.
Use this To Quality1 Adjust the quality of a fax you are sending. Phone Book Add, edit, and print names and fax numbers of individuals or groups. On Hook Dial Dial a telephone number while listening to the call through a speaker on the printer. This is useful when you must navigate an automated answering system before sending your fax. Delay Fax Enter a specific time to send a fax. Note: Make sure the date and time are entered correctly before setting a specific time to send a fax.
Menu item Action Proof Sheet Print and then scan a proof sheet: • for all photos on the memory card • for the most recent 20 photos • by date For more information, see “Printing photos stored on a memory device using the proof sheet” on page 56. Print Photos Print photos directly from a memory card or flash drive. Save Photos • Save photos stored on a memory card or flash drive to the computer. • Copy photos from a memory card to a flash drive.
Saving settings In a setting menu, an * appears next to the default setting. To change the setting: 1 Press or repeatedly until the setting you want appears. 2 Press : • To save most settings. An * appears next to the saved setting. • To select a temporary setting. An * appears next to the selected setting. Note: The printer reverts to the default setting of a temporary setting after two minutes of inactivity or if the printer is turned off.
h Press i Press or repeatedly until Never appears. . 3 To change one or more temporary settings into new default settings: a Press . b Press or repeatedly until Tools appears. or repeatedly until Defaults appears. or repeatedly until Set Defaults appears. or repeatedly until Use Current appears. c Press . d Press e Press . f Press g Press . h Press i Press .
Learning about the software This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating system, see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 5400 Series folder. 2 Double-click the printer Help icon. Using the printer software Use this software To The Imaging Studio Open the component necessary for you to complete a task. The All-In-One Center Preview, scan, copy, print, or fax images.
Click the Imaging Studio button for the task you want to complete. Click To Details Print photos Print common photo sizes from saved images on the computer. Share photos E-mail images or photos which are stored on the computer. Use memory card photos Save or print photos from an inserted memory card, flash drive, or PictBridge-enabled digital camera. Browse photos View photos saved on the computer. Print an album page Print an album or scrapbook page with various photo sizes.
Click To Details Find maintenance and troubleshooting information and tools to keep the printer working properly. Using the All-In-One Center Opening the All-In-One Center Use the All-In-One Center software to scan, copy, and fax documents. To open the All-In-One Center, use one of these methods: Method 1 Method 2 From the desktop, double-click the Imaging Studio icon, and then click the Scan or Copy button. 1 Click Start Programs or All Programs Lexmark 5400 Series. 2 Select All-In-One Center.
Click To Creative Tasks • Print – Repeat an image several times on one page. – Enlarge or reduce an image. – Print an image as a multiple-page poster. • Share – E-mail an image. – Fax using your computer modem. • Save – Save an image on your computer. – MagiChop—Save multiple photos. • Edit – Edit text found in a scanned document (OCR). – Modify an image with a photo editor. Preview Now • View an image of what will be printed or copied.
From here Creative Tasks You can • Print – Print an album page with various photo sizes. – Enlarge or reduce an image. – Print an image as a multiple-page poster. • Share – Fax an image or document. – E-mail an image or document. • Edit – Edit text found in a scanned document (OCR). – Modify an image with a photo editor. Note: For more information about using the Saved Images tab, click Help in the top center of the screen.
From here How To You can • Learn how to: – Use basic features. – Print, scan, copy, and fax. – Print projects such as photos, envelopes, cards, banners, ironon transfers, and transparencies. • Find the electronic User's Guide for more information. • View ink levels and order new print cartridges. Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. Maintenance • Install a new print cartridge.
Using the Save Settings menu From the “Save Settings” menu, you can name and save the current Print Properties settings for future use. You can save up to five custom settings. Using the I Want To menu The “I Want To” menu contains a variety of task wizards (printing a photo, an envelope, a banner, a poster, or printing on both sides of the paper) to help you select the correct print settings for a project.
Using the Photo Editor Use the Photo Editor software to edit graphics or photos. 1 Click Start Programs or All Programs Lexmark 5400 Series. 2 Select Photo Editor. 3 Click File Open. 4 Select the image you want to edit. 5 Click Open. 6 Edit the image with the available tools. Notes: • You can edit only one image at a time. • Move the mouse pointer over the tool for a description. • To undo or redo changes, click the corresponding arrow next to Undo in the top center of the screen.
From here You can Drawing Tools • Select an area by dragging a box around it. Use this for text box placement and cutting and copying areas. • • • • • • • Add text. Fill pixels with color. Draw with a pencil tool. Draw with a line tool. Erase areas. Paint areas with a paintbrush tool. Pick up a color using the eyedropper. Using the Toolbar The Toolbar lets you create printer-friendly versions of Web pages.
Click To Text Only Print only the text of a Web page. A Photos Print only the photos or images on a Web page. Note: The number of photos or images valid for printing appears next to Photos. Preview Preview a Web page before printing. Using Fast Pics Use Fast Pics to save or print photos from a digital camera memory card or flash drive. Use one of these methods to open Fast Pics: • Insert a digital camera memory card or flash drive.
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer.
Load up to 10 envelopes Make sure • • • • • The print side of the envelopes faces you. The stamp location is in the upper left corner. The envelopes are designed for use with inkjet printers. The envelopes are loaded in the center of the paper support. The paper guides rest against the edges of the envelopes. Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Notes: – Do not load envelopes with holes, perforations, cutouts, or deep embossing.
Load up to 10 iron-on transfers Make sure • • • • You follow the loading instructions that came with the iron-on transfers. The print side of the transfers faces you. The transfers are loaded in the center of the paper support. The paper guides rest against the edges of the transfers. Note: For best results, load transfers one at a time. 25 greeting cards 25 index cards 25 photo cards 25 postcards • The print side of the cards faces you. • The cards are loaded in the center of the paper support.
Load up to Make sure 20 sheets of banner paper • You remove all the paper from the paper support before loading the banner paper. • • • • • • You tear off only the number of pages needed to print the banner. You place the required stack of banner paper on the top cover. The leading edge of the banner paper feeds into the printer first. The paper is loaded in the center of the paper support. The paper guides rest against the edges of the paper.
4 Load the original document facedown and top edge first into the ADF until you hear a beep. Document Loaded appears on the display, and the document feeds into the ADF. Note: Preview is not supported when using the Automatic Document Feeder. You can preview one page at a time when using the scanner.
Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Note: Place postcards, photos, small items, transparencies, photo paper, or thin items (such as magazine clippings) on the scanner glass instead of in the ADF. 1 Make sure the computer and the printer are on. 2 Open the top cover.
Printing Printing a document 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. 1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexmark Page Setup. b Adjust the print settings.
Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the number of photos valid for printing appears next to Photos. 3 If no number appears next to Photos: a From the Lexmark logo drop-down menu, select Options.
6 If you want to print with reverse page order, select the Print Last Page First check box. 7 Click OK. 8 Click OK or Print. Printing the last page first (reverse page order) 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Quality/Copies tab, select Print Last Page First. 5 Click OK. 6 Click OK or Print. Printing transparencies 1 Load transparencies. 2 With a document open, click File Print. 3 Click OK or Print.
4 Select a Quality/Speed setting. Select Photo for photos and greeting cards and Normal for other types of cards. 5 Select the Paper Setup tab. 6 Select Paper. 7 From the Paper Size list, select a card size. 8 Click OK. 9 Click OK or Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing multiple pages on one sheet 1 Load paper. 2 With a document open, click File Print.
Working with photos • Make sure that the printer settings are set correctly for the photos you wish to print. For information on how to set photo print settings, see “Using the Photo Card menu” on page 29. • The following print settings will return to the factory default settings when a memory card or flash drive is removed: Photo Effects, Layout, Paper Size, Paper Type, Photo Size, and Quality. • For best results, use Lexmark Premium Photo Paper or Lexmark Photo Paper.
2 Wait for the light on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning: Do not remove cables or media devices, or touch the printer in the area shown while the light is blinking. 3 When reading of images is complete, the number of photos found appears on the display. Notes: • If the printer does not read the memory card, remove and reinsert it. For more information, see “Memory card troubleshooting” on page 109.
Transferring photos from a memory device to a computer using Fast Pics If the printer is connected directly to a computer, you can transfer photos to the computer from a memory card or flash drive. Note: You cannot transfer photos from a memory device to a computer through an external network adapter. 1 Make sure the printer is connected to a computer, and both the printer and computer are on. 2 Insert a memory card or flash drive that contains the images that you want to transfer.
3 Press 4 Press repeatedly until Camera Card or the specific type of your camera card appears. or repeatedly until Save Photos appears. . 5 Press 6 Press or . 7 If needed, press or repeatedly until the setting you want appears. Notes: • If photos on the memory card were taken on more than one date, selections will include Last Date and Date Range. • To choose a date range, press and then or repeatedly until the desired date is displayed.
12 If needed, press 13 Press or repeatedly until Scan Proof Sheet appears. . 14 Press Start Color or Start Black to scan the proof sheet. 15 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 43. Note: Make sure the paper matches the size you selected on the proof sheet. 16 Press Start Color or Start Black to print your photos.
9 Press Start Color or Start Black. The print settings to be used on the print job are displayed sequentially on the second line of the display. 10 Press Start Color or Start Black again. Printing photos using color effects You can use the control panel to apply color effects to your photos. Note: You can also print photos with color effects using a proof sheet. For more information, see “Printing photos stored on a memory device using the proof sheet” on page 56.
Using a PictBridge-enabled digital camera to control printing photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the digital camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer. Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode.
4 Select the size for each photo, the paper size in the printer, and the number of copies. 5 Click Print Now. Printing photos stored on the computer using the Imaging Studio 1 Load photo or heavyweight matte paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 From the desktop, double-click the Imaging Studio icon. 3 Click Print Photos. 4 Click Change Folders.
3 Click Print Album Page. 4 From the directory in the right panel, select the folder where your photos are stored. 5 Close the directory in the right panel. 6 Click Change the category of layouts listed above. 7 Select Only Scrapbook Pages. 8 Click OK. 9 Select a paper size for the photos. 10 Select a page layout containing a black box. 11 Drag the photos onto the page. 12 Click inside the white box. A dialog appears. 13 Enter the text you want. 14 Click OK. 15 Click Print Now.
Copying ADF Scanner glass Use the ADF for multiple-page A4, letter or legal size documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: If you want to customize copy settings, see “Using the Copy menu” on page 26. Making a copy 1 Load paper. 2 Load an original document facedown into the ADF or on the scanner glass.
8 Press . 9 Press 10 Press or repeatedly until the size you want appears. or repeatedly until Original Size appears. or repeatedly until the size you want appears. . 13 Press 14 Press repeatedly until Paper Size appears. . 11 Press 12 Press or . 15 Press 16 Press Start Color or Start Black. Collating copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
4 Press . 5 Press or repeatedly until Repeat Image appears. or repeatedly until the number of images you want to print on one page appears. 6 Press . 7 Press 8 Press Start Color or Start Black. Enlarging or reducing an image 1 Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.
Scanning ADF Scanner glass Use the ADF for multiple-page A4, letter, or legal size documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: If you want to customize scan settings, see “Using the Scan menu” on page 27. Scanning a document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
6 If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. 7 From the “Send scanned image to” menu, select a program. 8 Select what is being scanned. 9 Select a scan quality. 10 If you want to make additional selections: a Click Display Advanced Scan Settings. b Customize the scan settings using the tabs listed in the following table. c Click OK. 11 Click Scan Now.
Scanning text for editing Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a wordprocessing application. 1 Make sure: • The printer is connected to a computer, and both the printer and the computer are on. • ABBYY Fine Reader is installed. 2 Load an original document facedown into the ADF or on the scanner glass.
5 Click Display Advanced Scan Settings. 6 Select the Image Patterns tab. 7 Select the Remove image patterns from magazine/newspaper (descreen) check box. 8 From the “What was scanned?” menu, select Magazine or Newspaper. 9 Click OK. 10 From the “Send scanned image to” menu, select the destination to which you want to send the scan. 11 Click Scan Now.
Faxing ADF Scanner glass Use the ADF for: • Multiple-page A4 or letter-size documents. • Legal-size documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Note: If you want to customize fax settings: • Using the control panel, see “Using the Fax menu” on page 28. • Using the computer, see “Customizing settings using the Fax Setup Utility” on page 78.
Sending a fax Entering a fax number 1 From the control panel, press Fax Mode. 2 Enter a fax number using: The text box Enter a fax number using the keypad. Notes: • You can include a calling card number as part of the fax number. • Enter a maximum of 64 digits in a fax number. • Press Pause / Redial to insert a three-second pause in a number you are entering to wait for an outside line or get through an automated answering system. Speed Dial or Group Dial a Press Phone Book.
5 If you want to send a fax to a group of numbers (broadcast fax): a Press . b Repeat step 4 and press until a maximum of 30 fax numbers have been entered. 6 Press Start Color or Start Black. Sending a fax using the computer You can scan a document to the computer and then fax it to someone using the software. 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown into the ADF or on the scanner glass.
Note: At the designated time, the fax numbers are dialed and the fax is sent to all of the designated fax numbers. If the fax transmission is unsuccessful to any of the numbers on the broadcast list, the unsuccessful numbers will be dialed again. Sending a fax while listening to a call (On Hook Dial) The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer.
Receiving a fax manually 1 Make sure the Auto Answer light is off. 2 To receive the fax: • Press Start Color or Start Black. or • Press * 9 * on the telephone after you answer it and hear fax tones. 3 Hang up the telephone. The printer receives the fax. Using Caller ID Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer.
5 Press 6 Press or repeatedly until Fax Forward appears. or repeatedly until the setting you want appears. . 9 Press 10 Press repeatedly until Ringing and Answering appears. . 7 Press 8 Press or . 11 Enter the number to which you want to forward the fax. 12 Press to save the setting. Note: If you select Forward or Print & Forward, Forward will appear in the lower left corner of the fax default menu. To view the selected setting, press repeatedly.
d Enter a contact name. e Repeat step a through step d as necessary using lines 2–89. 7 To add a fax group: a Scroll down and click on line 90. A new entry box appears. b c d e f Click on the next empty line in the list. Enter up to 30 fax numbers for the group. Place the cursor in the Contact Name field. Enter a contact name. Repeat step b through step e to add additional groups using lines 91–99 as necessary. 8 Click OK to save the entries.
Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial numbers” on page 74. Customizing dial settings Setting up a dialing prefix You can add a prefix of up to eight characters to the beginning of each number dialed. Characters can include numbers, commas, and/or the symbols * and #. 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears.
9 Press or 10 Press repeatedly until the ring pattern you want appears. to save the setting. Setting the number of rings before receiving a fax automatically 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears. or repeatedly until Ringing and Answering appears. or repeatedly until Pick Up On appears. or repeatedly until the setting you want appears. 4 Press . 5 Press 6 Press . 7 Press 8 Press . 9 Press 10 Press to save the setting.
Customizing fax settings Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. 1 From the desktop, double-click the Imaging Studio icon. 2 Click Fax. 3 Click Manage fax history or All-In-One fax settings. 4 Click Adjust speed dial list and other fax settings.
5 Click each tab, and change the settings as needed. Tab Options Dialing and Sending • • • • Select the telephone line format you want to use. Enter a dialing prefix. Select a dialing volume. Enter your name and fax number. Notes: – You can include a calling card number as part of the fax number. – Enter a maximum of 64 digits in a fax number. • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
5 Press 6 Press repeatedly until Dialing and Sending appears. or repeatedly until Your Fax Name appears. . 7 Press 8 Press or . 9 Enter your name using the keypad. Note: You can enter a maximum of 20 characters. 10 Press to save the setting. 11 Press or 12 Press repeatedly until Your Fax Number appears. . 13 Enter your fax number using the keypad. Note: You can enter a maximum of 64 numbers. 14 Press to save the setting. 15 Press twice. 16 Press or repeatedly until Tools appears.
5 Press 6 Press or repeatedly until Fax Footer appears. or repeatedly until On appears. . 9 Press 10 Press repeatedly until Fax Printing appears. . 7 Press 8 Press or . 11 During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information: a Press twice. b Press or repeatedly until Tools appears. or repeatedly until Device Setup appears. or repeatedly until Date/Time appears. c Press . d Press e Press .
9 Press or 10 Press until Block appears. to save this setting. Blocking junk faxes If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller ID number. 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears. or repeatedly until Fax Blocking appears. or repeatedly until Turn ON/OFF appears. or repeatedly until On appears. 4 Press . 5 Press 6 Press . 7 Press 8 Press .
c Press or d Press to save the setting. repeatedly until On appears. 13 If you want to print a list of blocked faxes: a Press or b Press to print the list. repeatedly until Print appears.
Networking the printer Installing a network printer allows users at different workstations to print to a common printer. Methods of setting up a network printer include: • a direct Ethernet connection through a Lexmark print server • sharing a printer that is locally attached to a network computer Note: You can also set up a wireless network using a Lexmark print server. If your printer came with a Lexmark N4050e print server, follow the steps on the Setup Sheet that came with your product to set it up.
Installing the shared printer on other network computers (on the client computers) Using the peer-to-peer method Using the point-and-print method a Go to a network computer that you want to enable to a Go to a network computer that you want to enable to print to the shared printer. print to the shared printer. b Insert the printer CD. c Click Install. d From the “Connect Your Printer” dialog, select the network option.
Finding a printer/print server located on remote subnets The printer software CD can automatically find the printers that are located on the same network as the computer. If the printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation. Network troubleshooting tips 1 Make sure the printer is set up correctly. For more information, see the printer setup documentation. 2 Make sure all cable connections are secure.
Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier lever to raise the cartridge carrier lid. 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.
2 Press down on the cartridge carrier levers to raise the cartridge carrier lids. 3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier. 4 Close the lids. 5 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page. Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
Achieving better print quality Improving print quality If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. If you are printing photos or other high quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or bright white. • Select a higher print quality.
4 Press 5 Press or repeatedly until Maintenance appears. or repeatedly until Clean Cartridges appears. . 8 Press 9 Press repeatedly until Tools appears. . 6 Press 7 Press or . A page prints, forcing ink through the print cartridge nozzles to clean them. 10 Print the document again to verify that the print quality has improved. 11 If print quality has not improved, try cleaning the nozzles up to two more times. Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges.
7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 89. 10 Repeat step 9 up to two more times. 11 If print quality is still not satisfactory, replace the print cartridges. Preserving the print cartridges • Keep a new cartridge in its packaging until you are ready to install it.
Paper Lexmark Premium Photo Paper Lexmark Photo Paper Paper size • • • • • 4 x 6 in. • • • • 4 x 6 in. 10 x 15 cm Letter A4 L 10 x 15 cm Letter A4 Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge(s) has been depleted.
Troubleshooting • • • • • • • • • • “Setup troubleshooting” on page 93 “Print troubleshooting” on page 96 “Copy troubleshooting” on page 98 “Scan troubleshooting” on page 100 “Fax troubleshooting” on page 102 “Network troubleshooting” on page 106 “Jams and misfeeds troubleshooting” on page 107 “Memory card troubleshooting” on page 109 “Error messages” on page 110 “Removing and reinstalling the software” on page 117 Setup troubleshooting • • • • • “Incorrect language appears on the display” on page 93 “Po
Power button is not lit Check power connection 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 1 2 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press . Software does not install Check your operating system The following operating systems are supported: Windows 98/Me, Windows 2000, Windows XP, and Mac OS X.
Software may not be installed correctly 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 117. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a b c d e f In all countries or regions except the United States, select your country or region. Click the links for drivers or downloads. Select your printer family. Select your printer model.
Software may not be installed correctly 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 117. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a b c d e f In all countries or regions except the United States, select your country or region. Click the links for drivers or downloads. Select your printer family. Select your printer model.
Check print cartridges If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 89. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 89. If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridges.
Poor quality at the edges of the page Check minimum print settings Select the Borderless print feature Be sure paper size matches the printer setting Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter size paper – 3.37 mm (0.133 in.) for all paper sizes except letter • Top margin: 1.7 mm (0.067 in.) • Bottom margin: 12.7 mm (0.5 in.) 1 2 3 4 From the software application, click File Print.
• “Poor copy quality” on page 99 • “Partial document or photo copies” on page 100 Copier does not respond Check messages If an error message is displayed, see “Error messages” on page 110. Check power If the Software may not be installed correctly For more information, see “Software may not be installed correctly” on page 96. light is not on, see “Power button is not lit” on page 94. Scanner unit does not close Check for obstructions 1 Lift the scanner unit.
Partial document or photo copies Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left-hand corner. Check paper size Make sure the paper size being used matches the size you selected. Check Original Size setting Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.
Scanning takes too long or freezes the computer Other software may be running Change the scanning resolution to a lower value Close all programs not being used. 1 2 3 4 5 Click Start Programs or All Programs Lexmark 5400 Series. Select All-In-One Center. From the Scan area, click See More Scan Settings. Click Display Advanced Scan Settings. From the Scan tab, select a lower scan resolution. Poor scanned image quality Check messages If an error message is displayed, see “Error messages” on page 110.
Cannot scan to a computer over a network Review scanning steps See “Scanning to a computer over a network” on page 68.
Disable Call Waiting temporarily Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. Do you have Voice Mail Voice Mail offered through your local telephone company may disrupt fax transmissions. To service? enable both Voice Mail and the printer to answer calls: • See “Setting the distinctive ring” on page 76.
Check whether Fax Forwarding is selected 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears. or repeatedly until Ringing and Answering appears. or repeatedly until Fax Forward appears. or repeatedly to view the current Fax Forwarding setting. 4 Press . 5 Press 6 Press . 7 Press 8 Press . 9 Press 10 To turn off Fax Forwarding, press 11 Press or repeatedly until Off appears. to save the setting.
Be sure that printer is detecting a dial tone • See “Sending a fax while listening to a call (On Hook Dial)” on page 72. • Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. 2 From the control panel, press Fax Mode. 3 Press . 4 Press or repeatedly until Fax Setup appears. or repeatedly until Dialing and Sending appears. or repeatedly until Dial Method appears.
Decrease the transmission speed 1 From the control panel, press Fax Mode. 2 Press . 3 Press 4 Press 9 Press or repeatedly until Dialing and Sending appears. or repeatedly until Max Send Speed appears. or to select a lower transmission speed. . 7 Press 8 Press repeatedly until Fax Setup appears. . 5 Press 6 Press or . 10 Press to save the setting. 11 Resend the fax. 12 If the problem persists, repeat step 1 through step 11 to resend the fax at successively lower transmission speeds.
Check USB connection If you are using a USB cable: 1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol . 3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.
Paper jams Is the jam in the paper support? to turn off the printer. 1 Press 2 Firmly grasp the paper, and gently pull it out. 3 Press Is the jam in the Automatic Document Feeder (ADF)? 1 Flip open the ADF by grasping the notch in the left side of the ADF and pulling up. 2 Firmly grasp the paper, and gently pull it out. 3 Close the ADF. 4 Press Is the jam in the printer? to turn the printer back on. . To automatically eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray.
Printer does not feed paper, envelopes, or specialty media Check for paper jams Check for and clear any paper jams. For more information, see “Paper jams” on page 108. Check media loading • Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types” on page 43. • Try loading one page, envelope, or sheet of specialty media at a time.
Nothing happens when memory card is inserted Check memory card placement See “Inserting a memory card” on page 53 to determine which slot accommodates your memory card and to see instructions on how to insert it. Check memory card type Make sure that the type of memory card you are using can be used in the printer. See “Inserting a memory card” on page 53. Memory card may be damaged Check that there is no obvious damage to the memory card.
Cartridge Error • 1102 • 1203 • 1204 or • 120F (Procedure 1) Procedure 1 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power cord to the electrical outlet. . button is not lit, press 4 If the 5 Reinsert the print cartridges. 6 If the error: • Does not reappear, the problem has been corrected. • Reappears, one of the cartridges is not working properly. Continue with Procedure 2.
Clear Carrier Jam (remove cartridges) 1 2 3 4 Press to turn the printer off. Disconnect the power cord from the wall outlet. Raise the scanner unit. Remove both print cartridges. For more information, see “Removing a used print cartridge” on page 87. 5 Make sure the cartridge carrier lids are closed. 6 Close the scanner unit. 7 Plug the power cord into the wall outlet. to turn the printer on. 8 Press 9 Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 87.
Failed to Connect (check that printer detects dial tone) Make sure the printer is detecting a dial tone. • See “Sending a fax while listening to a call (On Hook Dial)” on page 72. • Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone. 2 From the control panel, press Fax Mode. 3 Press . 4 Press or repeatedly until Fax Setup appears. or repeatedly until Dialing and Sending appears.
Left Cartridge Missing / Right Cartridge Missing One or both cartridges are missing or not installed properly. For more information, see “Installing print cartridges” on page 87. Notes: • You can make a color copy with only the color cartridge installed. • You can print a black-and-white document with only the black cartridge installed. • You cannot copy or print when only the photo cartridge is installed.
Phone Line Busy (change redial settings) The printer automatically redials three times at 3-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes. To change the redial settings: 1 From the control panel, press Fax Mode. 2 Press . 3 Press 4 Press repeatedly until Fax Setup appears. or repeatedly until Dialing and Sending appears. . 5 Press 6 Press or . 7 Press .
Photo Size Error Photo must fit on page. There are one or more photos larger than the paper size you selected. 1 Press to clear the error message. 2 Press or 3 Press repeatedly until Paper Size appears on the display. . 4 Press or photo size. repeatedly to select the paper size option that will fit your largest 5 Press Start Color or Start Black to begin printing. PictBridge Communications Error Remove and then reinsert the cable into the PictBridge port on the front of the printer.
Settings are not saved Settings time-out during If you press to select a setting, an * appears next to the selected setting. The printer reverts a current job to the default setting after two minutes of inactivity or if the printer is turned off. For information on how to change this timeout feature, see “Saving settings” on page 31. Settings are not saved for future jobs If you press to select a setting, an * appears next to the selected setting.
Notices Product name Lexmark 5400 Series Machine type 4425-001 4425-002 4425-A01 4425-0H1 Edition notice June 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera. ENERGY STAR Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product.
Index A adding text captions 60 ADF (Automatic Document Feeder) loading documents 46 paper capacity 47 Advanced tab 38 album page, creating 60 aligning print cartridges 89 alignment problem 110 All-In-One Center Maintain/Troubleshoot link 37 opening 35 Saved Images tab 36 Scanning & Copying tab 35 answering machine receiving a fax with 72 assigning IP address 85 Automatic Document Feeder (ADF) 22 Automatic Document Feeder (ADF) paper guide 22 Automatic Document Feeder (ADF) paper stop 22 Automatic Document
envelopes loading 44 printing 51 error 1104 110 error messages alignment problem 110 carrier jam 110 cartridge error 110 cartridge missing 110 change paper or photo size setting 110 change paper size setting 110 color ink low 110 computer not connected 110 could not detect a proof sheet 110 error 1104 110 failed to connect 110 fax error 110 fax mode unsupported 110 insert camera/memory card 110 invalid photo/paper size selection 110 left cartridge error 110 load paper 110 memory full 110 no images have been
greeting cards 45 heavyweight matte paper 43 index cards 45 iron-on transfers 45 labels 44 paper 43 photo cards 45 photo paper 43 photos on the scanner glass 48 postcards 45 transparencies 44 M MAC address, finding 85 magazine articles, loading on the scanner glass 48 Maintain/Troubleshoot button 35 link 37 maintenance menus Copy menu 26 Maintenance tab 38 memory card inserting 53 printing photos using the proof sheet 56 memory card cannot be inserted 109 memory card slots 22 memory card troubleshooting me
print speed is slow 98 print troubleshooting improving print quality 96 partial document or photo prints 98 poor quality at the edges of the page 98 poor text and graphic quality 97 print speed is slow 98 printer does not feed paper, envelopes, or specialty media 109 printer receives blank fax 105 printer software reinstalling 117 removing 117 using 33 Printer Status dialog 37 printer to be configured does not appear in list of printers found on network 106 printing all photos 57 blocked fax list 82 cards 5
computer not connected 110 could not detect a proof sheet 110 error 1104 110 failed to connect 110 fax error 110 fax mode unsupported 110 insert camera/memory card 110 invalid photo/paper size selection 110 left cartridge error 110 load paper 110 memory full 110 no images have been selected 110 no photo files found 110 no photo/paper size selection has been made 110 no proof sheet information 110 only one device or media card allowed 110 paper jam 110 paper skewed 110 phone line busy 110 phone line error 11
