Lexmark 4800 Series All-In-One User Guide June 2007 www.lexmark.
Contents Safety information.........................................................................................................5 Networking the printer...................................................................................................6 General networking.............................................................................................................................6 Wireless networking...........................................................................................
Contacting Customer Support.........................................................................................................105 Troubleshooting.........................................................................................................106 Setup troubleshooting.....................................................................................................................106 Wireless troubleshooting.....................................................................................
Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to an electrical outlet that is near the product and easily accessible. CAUTION: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls.
Networking the printer General networking Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be either wired, wireless, or designed to have both wired and wireless devices. Devices on a wired network use cables to communicate with each other.
Scenario 1: Laptop and printer connected wirelessly with Internet • A computer is connected to a wireless router by an Ethernet cable. • A laptop and a printer are connected wirelessly to the router. • The network is connected to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router.
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop is directly connected wirelessly to a printer without going through a wireless router. • The network has no connection to the Internet.
Printing a network setup page A network setup page lists your network configuration settings. Note: You can print a network setup page only when an internal wireless print server is installed in the printer. To print a network setup page: 1 From the control panel of the printer, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Network Setup is highlighted. or repeatedly until Print Network Setup Page is highlighted. 4 Press .
A wireless network where each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode. All devices must have valid IP addresses and share the same SSID and channel. In addition, they must share the same SSID and channel as the wireless access point (wireless router). A simple type of wireless network is one where a PC with a wireless adapter communicates directly with a printer equipped for wireless networking.
Networking the printer Installing and configuring a printer for use on a network lets users at different computers print to a common printer. There are two methods for networking this printer: • Configure a wireless network connection for the printer. Note: To set up the printer, use a computer that connects wirelessly to the network. The printer must be near the computer you will be using to configure it. After configuration, the printer can be moved to the location where it will reside.
Installing the printer on additional network computers If you are installing your network printer for use with multiple computers on the network, insert the installation CD into each additional computer, and follow the instructions on the computer screen. • You do not need to repeat the connection steps for each computer you want to print to the printer. • The printer should appear as a highlighted printer in the installation.
If you are using Do this All-in-One Center a From the Finder desktop, double-click the Lexmark 4800 Series folder. b Double-click the Lexmark 4800 Series Center icon. c From the menu, choose Advanced Network Scan Access. The Network Scan Access dialog appears. d Click +. The Network Selection sheet appears. 2 Select a printer from your local subnet or from a remote subnet. • The application searches for supported printers in the network or printers that are connected to your computer.
3 Double-click Printer Setup Utility. The Printer List dialog appears. 4 From the menu bar, click Add. The Printer Browser dialog appears. 5 Select XXXX Series , and then click Add. The Printer Browser closes, and the printer is displayed in the Printer List dialog. Note: XXXX is the printer series number, and nnnnnn is the last six digits of the printer's MAC address. 6 Run the Wireless Setup Assistant to configure the printer for use on your wireless network.
Advanced wireless setup Creating an ad hoc wireless network using Mac The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network. If you have an infrastructure network in your home, you should configure your printer for use on that network.
Printing Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer.
Loading envelopes You can load up to 10 envelopes at a time. Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars. 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner. 2 Make sure: • The print side of the envelopes faces you. • The envelopes are designed for use with inkjet printers. • The paper guides rest against the edges of the envelopes.
Loading greeting cards, index cards, photo cards, and postcards You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time. 1 Load cards with the print side facing you. 2 Make sure: • The cards are loaded in the center of the paper support. • The paper guides rest against the edges of the cards. Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink smudging.
Loading custom-size paper You can load up to 100 sheets of custom-size paper at a time. 1 Load paper with the print side facing you. 2 Make sure: • The paper size fits within these dimensions: Width: – 76.0–216.0 mm – 3.0–8.5 inches Length: – 127.0–432.0 mm – 5.0–17.0 inches • The stack height does not exceed 10 mm. • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper. Loading banner paper You can load up to 20 sheets of banner paper at a time.
Choosing compatible specialty paper types • Heavyweight matte paper—A photo paper with a matte finish used for printing high-quality graphics. • Lexmark PerfectFinishTM Photo paper—A high-quality photo paper specifically designed for Lexmark inkjet printers, but compatible with all inkjet printers. It is used specifically for printing professional quality photos with a glossy finish. It is best when used with genuine Lexmark evercolorTM 2 ink, providing photos that are fade- and water-resistant.
Choosing a print quality 1 With a document open, click File Print. 2 From the Printer pop-up menu, choose 4800 Series. 3 From the third pop-up menu from the top, choose Quality & Media. 4 From the Print Quality menu, select the appropriate print quality for the document: • Automatic—Default selection. • Quick Print—Best for text-only documents with reduced print quality but faster print speed. • Normal—Recommended for most types of documents. • Best—Recommended for photos and documents with graphics.
Resetting All-In-One software settings to defaults 1 From the Finder desktop, double-click the Lexmark 4800 Series folder. 2 Double-click the Lexmark 4800 Series Center icon. 3 Click Defaults. Related topics: • “Using the All-In-One Center” on page 90 • “Customizing scan settings from the Scan dialog” on page 42 Performing printing and related tasks Printing a document 1 Load paper. 2 With a document open, click File Print. 3 From the Printer pop-up menu, choose 4800 Series.
e From the same pop-up menu, choose Quality & Media. • From the Paper Type pop-up menu, choose the type of paper you are using. • From the Print Quality menu, choose Automatic or Best. f Click Print. Related topics: • “Loading paper” on page 16 • “Enhancing photo print quality using the software” on page 72 Printing borderless photos 1 Load photo or glossy paper with the glossy or printable side facing you.
Notes: • Make sure the thickness of each card does not exceed 0.020 inch (0.50 mm). • Make sure the print side of the card faces you. 2 Customize the settings as needed in the Page Setup dialog. a With a document open, click File Page Setup. b From the “Format for” pop-up menu, choose 4800 Series. c From the Paper Size pop-up menu, choose a card size. d Choose an orientation. e Click OK. 3 Customize the settings as needed in the Print dialog. a From the software application, click File Print.
Related topics: • “Loading envelopes” on page 17 Printing iron-on transfers 1 Load iron-on transfers. 2 Customize the settings as needed in the Page Setup dialog. a With a document open, click File Page Setup. b From the “Format for” pop-up menu, choose 4800 Series. c From the Settings pop-up menu, choose Page Attributes. d Choose a paper size. e Choose an orientation. f Click OK. 3 Customize the settings as needed in the Print dialog. a From the software application, click File Print.
Note: Higher print quality settings result in better quality documents but may take longer to print. d Click Print. Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies may require up to 15 minutes to dry. Related topics: • “Loading transparencies” on page 18 Printing a banner 1 Remove all paper from the paper support. 2 Tear off only the number of pages needed for the banner (up to 20 sheets).
Related topics: • “Loading banner paper” on page 19 • “Using the Print dialog” on page 85 Printing multiple pages on one sheet 1 Load paper. 2 Customize the settings as needed in the Page Setup dialog. a With a document open, choose File Page Setup. b From the “Format for” pop-up menu, choose 4800 Series. c From the Settings pop-up menu, choose Page Attributes. d Choose a paper size. e Choose an orientation. f Click OK. 3 Customize the settings as needed in the Print dialog.
Printing multiple copies of a stored document 1 With a document open, click File Print. 2 From the Printer pop-up menu, choose 4800 Series. 3 From the third pop-up menu, choose Copies & Pages. 4 Enter the number of copies you want to print. Related topics: • “Loading paper” on page 16 • “Using the Print dialog” on page 85 Printing the last page first (reverse page order) For Mac OS X version 10.4.2 or later: 1 With a document open, click File Print. 2 From the third pop-up menu, choose Paper Handling.
5 From the Two-Sided menu, select Long-edged binding or Short-edged binding. • For Long-edged binding, pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). 2 • For Short-edged binding, pages are bound along the short edge of the page (left edge for landscape, top edge for portrait). 2 1 6 Click Print.
The following file types are recognized: • • • • • • • • • • .doc (Microsoft Word) .xls (Microsoft Excel) .ppt (Microsoft Powerpoint) .pdf (Adobe Portable Document Format) .rtf (Rich Text Format) .docx (Microsoft Word Open Document Format) .xlsx (Microsoft Excel Open Document Format) .pptx (Microsoft Powerpoint Open Document Format) .wps (Microsoft Works) .wpd (WordPerfect) 2 Press 3 Press 4 Press to select Print Files. or to select a file to print. .
Related topics: • “Using the Print dialog” on page 85 • “Resuming print jobs” on page 31 • “Canceling a print job” on page 31 Canceling a print job To cancel a print job using the control panel: 1 Press . Printing stops and the print cartridge carrier returns to its home position. 2 Press to turn off the printer. To cancel a print job using the computer: 1 While the document is printing, click the printer icon on the dock. 2 From the queue window, select the job you want to cancel.
Copying Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer.
1 Make sure the printer is on. 2 Open the top cover. 3 Place the original document facedown on the scanner glass in the lower right corner. 4 Close the top cover to avoid dark edges on the scanned image. Related topics: • “Understanding the parts of the printer” on page 76 • “Making a copy” on page 33 • “Scanning a document” on page 46 Performing copying and related tasks Making a copy 1 Load paper. 2 Load an original document facedown on the scanner glass.
11 Press to save your settings temporarily. 12 Press . Related topics: • “Loading original documents on the scanner glass” on page 32 • “Using the control panel” on page 78 • “Understanding the Copy Mode menu” on page 79 Adjusting the brightness of a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press or or repeatedly until Copy is highlighted. to select the number of copies. The number of copies is automatically set to 1.
7 After making your choices, press 8 Press to save your settings temporarily. . Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press or or repeatedly until Copy is highlighted. to select the number of copies. The number of copies is automatically set to 1. 5 Press . 6 Press repeatedly until Collate is highlighted. 7 Press or 8 Press to choose On. to save the image of the page to the printer memory. 9 When asked if you want to copy another page, press to choose Yes.
10 Repeat step 8 and step 9 as needed. 11 Press to save your settings temporarily. 12 Press . Related topics: • “Loading paper” on page 16 • “Loading original documents on the scanner glass” on page 32 • “Understanding the Copy Mode menu” on page 79 Enlarging or reducing an image 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press or or repeatedly until Copy is highlighted. to select the number of copies.
A 3 From the control panel, press . The light on the duplex button comes on. 4 From the control panel, press 5 Press or or repeatedly until Copy is highlighted. to select the number of copies. The number of copies is automatically set to 1. 6 Press . 7 Adjust the copy settings. Note: If you are copying a two-sided original document, set the menu item 2-Sided Original to On. 8 Press to save your settings temporarily. 9 Press . The printer scans the first page of the original document.
10 Load the second page of the original document facedown on the scanner glass, and then press . 11 Repeat step 9 to step 10 until all the pages you want to copy have been saved to the printer memory. The printer prints the copy automatically.
Scanning Getting started Loading original documents on the scanner glass W W I PRINT F ING W I PRINT I F ING I PRINT I F ING I You can copy, scan, and print photos, text documents, magazine articles, newspapers, and other publications. You can also scan a document for faxing. 1 Make sure the printer is on. 2 Open the top cover. 3 Place the original document facedown on the scanner glass in the lower right corner. 4 Close the top cover to avoid dark edges on the scanned image.
Editing the Customize list The list of applications in the Customize list is generated when you install the All-In-One software. You can expand this list to a maximum of 50 applications. You can add, remove, or modify an application in the Customize list. 1 From the Finder desktop, double-click the Lexmark 4800 Series folder. 2 Double-click the Lexmark 4800 Series Center icon. 3 From the “Send scanned image to” pop-up menu, scroll down to the bottom of the list, and choose Customize list.
5 From the Settings tab: • Select a preset scan setting corresponding to your document. • If you are not satisfied with a preset setting, customize the scan settings by adjusting color depth and resolution, and choosing a descreening option if you need to remove wavy patterns from images scanned from magazines or newspapers. • Reduce background noise, if necessary. Select Reduce Background Noise, and move the slider to adjust the level of noise reduction.
The Scan dialog has three main sections: the Settings tab, the Adjustments tab, and the Preview area. From here Go to To Settings tab Scan Settings Select a preset scan setting according to the color and document type of your scan. Note: Select Custom Settings to customize the scan setting manually instead of using a preset scan setting. Reduce Background Noise Remove smudges and light background shading in color documents.
From here Go to To Adjustments tab Brightness Adjust the lightness and darkness of the scanned image. Contrast Adjust the tone of the image as it is set off against a light or dark background. Gamma Increase or decrease the color correction curve. Enabling gamma lets you adjust the amount of ink on the page. Blur/Sharpen Adjust the level of sharpness of the scanned image. Rotate Image Rotates the image 90 degrees clockwise per click.
5 If you are satisfied with the cropped image, click . If you are not satisfied with the cropped image, make adjustments. a Use any of these methods to make adjustments: • Move the slider. Note: The slider adjusts the file size, width, and height of the image. If the dashed border seems to disappear, the crop area is set beyond the size of the image. • Click and drag the nodes to expand or minimize the crop area. • Click and drag the crop area to a part of the image you want copied.
Selecting the All-In-One Center Preferences setting When scanning from the control panel, you have two options: • You can indicate that you want the Scan dialog to open on the computer screen when you press on the control panel. With this option, you can preview the scanned document, and then adjust the scan settings using the All-In-One Center. For more information, see “Using the All-In-One Center” on page 90.
4 Press . 5 If your printer is connected to more than one computer: a Press or repeatedly until the computer to which you want to scan is highlighted. b Press . If you set a PIN during network setup and are being asked for it: 1 Enter the PIN using the and to select a digit location and the digit. 2 Press . and to select a value for that 6 Wait until the printer has finished downloading the scan applications list. 7 Make your selections using the control panel buttons. 8 Press .
Related topics: • “Loading original documents on the scanner glass” on page 32 • “Understanding the Scan Mode menu” on page 83 • “Using the control panel” on page 78 Scanning multiple pages using the scanner glass 1 Load an original document facedown on the scanner glass. W I PRI NTI F NG I 2 From the Finder desktop, double-click the Lexmark 4800 Series folder. 3 Double-click the Lexmark 4800 Series Center icon. 4 Select Prompt for multiple pages. 5 Click Scan.
Scanning a text-only document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the Finder desktop, double-click the Lexmark 4800 Series folder. 4 Double-click the Lexmark 4800 Series Center icon. 5 From the “What is being scanned?” menu, choose Black Text. 6 Adjust the settings as needed. 7 Click Scan.
Scanning images for editing 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original image facedown on the scanner glass. 3 From the Finder desktop, double-click the Lexmark 4800 Series folder. 4 Double-click the Lexmark 4800 Series Center icon. 5 From the “What is being scanned?” menu, choose Photo or Magazine or Newspaper. 6 From the “How will the scanned image be used?” pop-up menu, choose To be printed or To be viewed on monitor/Web page.
Scanning clear images from magazines or newspapers Descreening helps to remove wavy patterns from images scanned from magazines or newspapers. 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass in the lower right corner. 3 From the Finder desktop, double-click the Lexmark 4800 Series folder. 4 Double-click the Lexmark 4800 Series Center icon.
4 From the “What is being scanned?” menu, select a document type other than Photo. 5 From the “How will the scanned image be used?” menu, choose To be viewed on monitor/web page. 6 From the “Send scanned image to” menu, choose an application. 7 Click Scan. 8 Retrieve the scanned image from the application, and send it through e-mail as an attachment.
Changing the default scan settings 1 From the control panel, press or repeatedly until Scan is highlighted. 2 Press . 3 If your printer is connected to more than one computer: a Press or repeatedly until the computer to which you want to scan is highlighted. b Press . If you set a PIN during network setup and are being asked for it: 1 Enter the PIN using the and to select a digit location and the digit. 2 Press .
Related topics: • “Setting a “scan to network” PIN” on page 54 Setting a “scan to network” PIN Assigning a “scan to network” PIN lets you control the sending of scanned items to your computer. You can assign a “scan to network” PIN when you install the printer software for the first time. You can also change it as needed. 1 From the Finder desktop, double-click the Lexmark 4800 Series folder. 2 Double-click the Lexmark 4800 Series Center icon. 3 From the menu, choose Advanced Network Scan Settings.
2 Load an original document facedown on the scanner glass. 3 From the control panel, press 4 Press 5 Press or repeatedly until Scan is highlighted. . or repeatedly until the computer to which you want to scan is highlighted. 6 Press . If you set a PIN during network setup and are being asked for it: a Enter the PIN using the and to select a digit location and the b Press . 7 Wait until the printer has finished downloading the scan applications list.
Working with photos Notes: • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. • To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory card. A loss of data can occur. Also, do not remove the memory card while actively printing, reading, or writing from it. When the printer detects the memory card, the message Memory Card Detected appears on the control panel display. If the printer does not read the memory card, remove and reinsert it.
Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Related topics: • “Inserting a memory card” on page 56 • “Using the control panel” on page 78 Removing a memory card or flash drive A memory card or a flash drive has to be properly removed from the printer to avoid corruption of the device or loss of stored data.
Working with photos using the control panel Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing a photo or selected photos 1 Load photo paper with the glossy or printable side facing you.
Printing all photos from a memory device 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From the control panel, press . 4 Press repeatedly until Print All Photos is highlighted. 5 Press . 6 Press or to select the number of photos to be printed on a page. 7 Press . 8 If you want to adjust the print settings: a Press .
8 Press again. One or more proof sheets print. 9 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eye reduction, page layout, print options, and paper size. Note: When making selections, make sure to fill in the circles completely. 10 Load the proof sheet facedown on the scanner glass. 11 From the control panel, press 12 Press to select Scan Proof Sheet. . The printer scans the proof sheet.
Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode. If the camera USB selection is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of the printer. For more information, see the camera documentation. • The printer reads only one media device at a time.
7 Press or 8 Press to preview the photos. to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
15 If you want to adjust the print settings: a Press . b Make your selections using the control panel buttons. c Press 16 Press to save your selections, and then go back to the print preview screen. to print. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Transferring photos from a memory device to the computer using the control panel If the printer is connected directly to a computer, or connected to a computer through a wireless network connection, you can transfer photos from a memory card or flash drive to the computer. Notes: • You cannot transfer photos from a memory device to a computer through an external network adapter that does not support memory device connection.
5 Press or to select a speed for the slideshow. 6 Press . Note: Pressing while viewing a photo selects that photo for printing. Related topics: • “Inserting a memory card” on page 56 • “Inserting a flash drive” on page 57 • “Understanding the Photo Card Mode menu” on page 80 Working with photos using the computer Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
Notes: • Make sure the thickness of each card does not exceed 0.020 inch (0.50 mm). • Make sure the print side of the card faces you. 2 Customize the settings as needed in the Page Setup dialog. a With a document open, click File Page Setup. b From the “Format for” pop-up menu, choose 4800 Series. c From the Paper Size pop-up menu, choose a card size. d Choose an orientation. e Click OK. 3 Customize the settings as needed in the Print dialog. a From the software application, click File Print.
e From the same pop-up menu, choose Quality & Media. • From the Paper Type pop-up menu, choose the type of paper you are using. • From the Print Quality menu, choose Automatic or Best. f Click Print. Related topics: • “Loading paper” on page 16 • “Enhancing photo print quality using the software” on page 72 Printing color images in black and white This setting is available only if there is a black print cartridge installed. 1 Load paper. 2 Customize the settings in the Page Setup dialog as needed.
Related topics: • “Loading original documents on the scanner glass” on page 32 Scanning documents or images for e-mailing When you want to scan a new item and send it through e-mail: 1 Load an original document facedown on the scanner glass. 2 From the Finder desktop, double-click the Lexmark 4800 Series folder. 3 Double-click the Lexmark 4800 Series Center icon. 4 From the “What is being scanned?” menu, select a document type other than Photo.
9 Click Save. 10 When prompted, place the next item on the scanner glass, and then click Scan on the dialog. Continue this for every page you want to scan. 11 Click Done when you are finished scanning all items. Notes: • You can also select Prompt to name each page if you want to save each scanned item under a different file name. Otherwise, scanned items will be given the file name you specified and numbered accordingly. • When a scan job is saved as a PDF, the Save dialog will only prompt once.
5 From the Settings tab: • Select a preset scan setting corresponding to your document. • If you are not satisfied with a preset setting, customize the scan settings by adjusting color depth and resolution, and choosing a descreening option if you need to remove wavy patterns from images scanned from magazines or newspapers. • Reduce background noise, if necessary. Select Reduce Background Noise, and move the slider to adjust the level of noise reduction.
If you are not satisfied with the cropped image, make adjustments. a Use any of these methods to make adjustments: • Move the slider. Note: The slider adjusts the file size, width, and height of the image. If the dashed border seems to disappear, the crop area is set beyond the size of the image. • Click and drag the nodes to expand or minimize the crop area. • Click and drag the crop area to a part of the image you want copied. Note: These actions will deactivate Auto-crop sensitivity.
8 Press to preview the output. 9 Press to adjust the settings. 10 Repeat step 8 to step 9 as needed. 11 Press 12 Press to save your settings temporarily. . Related topics: • “Loading original documents on the scanner glass” on page 32 • “Using the control panel” on page 78 • “Understanding the Copy Mode menu” on page 79 Sharpening an image 1 From the Finder desktop, double-click the Lexmark 4800 Series folder. 2 Double-click the Lexmark 4800 Series Center icon.
Wait for the Network Card Reader dialog to appear. 6 Select the images you want to save. 7 Click Save. 8 Choose the folder where you want the selected images to be saved. 9 Click Save.
Understanding the printer Understanding the printer parts Checking the box contents 7 1 2 W I PR INT F ING I 3 1 6 2 5 4 3 Name Description 1 Black print cartridge Cartridges to be installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to the power supply port located at the back of the printer. Note: Your power cord may look different from the one shown.
Related topics: • “Understanding the parts of the printer” on page 76 Understanding the parts of the printer 11 10 9 1 8 2 7 W I PRIN F TING I 3 W I PRIN F TING I 4 6 5 Use the To 1 Paper support Load paper. 2 Control panel display View menus. 3 Control panel Operate the printer. For more information, see “Using the control panel” on page 78. 4 Wi-Fi indicator Check wireless status: • Off—Indicates that no wireless option is installed.
1 2 W I PRI NTIN F G I 3 4 5 6 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network. 4 USB port Connect the printer to a computer using a USB cable. Warning: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
Using the control panel buttons and menus Using the control panel The display shows: • • • • Mode indicators Main menu art messages Icons Ink cartridge levels Mode Main Menu Area Message 1 • Scroll through submenus. • Increase the numbers of copies to be printed. 2 • Scroll through menus, submenus, or settings on the display. • Increase a number. 3 • Cancel a print, copy, or scan job in progress. • Exit a menu or submenu, and return to the default copy, scan, or photo card screen.
1 11 2 10 3 9 8 4 7 A 5 6 Related topics: • “Understanding the Copy Mode menu” on page 79 • “Understanding the Scan Mode menu” on page 83 • “Understanding the Photo Card Mode menu” on page 80 Understanding the Copy Mode menu To access the Copy Mode menu: 1 From the control panel, press or repeatedly until Copy is highlighted. 2 Press . From here You can Color Choose to copy in color and black and white. Copies Specify the number of copies to print.
From here You can 2-Sided Original Specify whether the original document is two-sided. Choosing On will allow duplex printing or printing on both sides of the paper. N-Up Choose how many pages to print on a page. Layout Choose how many copies of an image to print on a page. Original Size Specify the size of the document being copied. Content Type Specify the type of document being copied: Text and Graphics, Photo, Text Only, or Line Drawing.
From here You can Save Photos Choose to save photos to a computer or flash drive. Change Default Settings Choose default settings for photo size, layout, quality, and paper handling. Print Camera Selections Print Digital Print Order Format (DPOF) selections. This option appears only when there is a valid DPOF file on your memory device.
To access the PictBridge Default Print Settings menu: 1 Connect a PictBridge-enabled digital camera to the printer. 2 When the control panel display indicates, press . From here You can Photo Size Specify the size of the photo or photos to be printed. Layout Choose the layout of the photo or photos to be printed. Quality Choose the quality of the photo or photos to be printed. Paper Handling Set the default paper size and paper type.
Understanding the Scan Mode menu To access the Scan Mode menu: 1 From the control panel, press or repeatedly until Scan is highlighted. 2 Press . 3 If your printer is connected to more than one computer: a Press or repeatedly until the computer to which you want to scan is highlighted. b Press . If you set a PIN during network setup and are being asked for it: 1 Enter the PIN by pressing and to select a digit location, and then press for that digit. 2 Press .
3 Choose the printer and the printer driver for your operating system. 4 Follow the instructions on the computer screen to download the driver and install the printer software. Related topics: • “Removing the printer software” on page 84 • “Removing and reinstalling the software” on page 148 Removing the printer software If the printer software is not installed properly, a communication error message appears when you try to print. Uninstall the printer software, and then reinstall it.
The Page Setup dialog appears. 2 Adjust the settings. From here Choose To Settings Page Attributes Choose a paper size, orientation, or scaling value for a photo. Save as Default Save customized settings as the default settings. The name of your printer Format a page for printing with the printer. Format for Paper Size Choose a paper size from the list. Orientation Choose an orientation. Scale Reduce or enlarge a photo to a percentage of its original size.
The Print dialog appears. • For Mac OS X version 10.3: • For Mac OS X version 10.4 or later: 2 From the Printer pop-up menu, choose 4800 Series. 3 Change the settings as needed. From here Choose To Copies & Pages Copies Specify the number of copies you want to print. Collated Sort multiple copy jobs. Pages • Print all the pages. • Print a range of pages. • Print the current page.
From here Choose To Layout Pages per Sheet Print multiple pages on a single sheet of paper. Layout Direction Specify the arrangement of multiple pages on a single sheet. Border Print a border around each page. Two-Sided Print on both sides of the paper. Choose any of these options: • Off • Long-edged binding (pages are bound along the long edge of the page) • Short-edged binding (pages are bound along the short edge of the page) Output Options Save as File Save the print job as a file.
From here Choose To Cover Page Print Cover Page Choose any of these options: • None • Before document • After document Note: This option is available only in Mac OS X version 10.4 or later. Cover Page Type Choose any of these options: • • • • • • Standard Classified Confidential Secret Top Secret Unclassified Billing Info Enter billing information. Paper Type Specify the type of paper loaded. Print Quality Choose a print quality. Color Options Document Color Choose a color setting.
These buttons are at the bottom of the Print dialog: Click To Go to the Help Center to find more information. Preview Get a full view of a photo, and see additional options for viewing or reviewing it prior to printing. Save as PDF (in Mac OS X version Print a document to a file, and create a PDF. 10.3) PDF (in Mac OS X version 10.4 or later) Choose various PDF options for a file. Fax (in Mac OS X version 10.3) Fax a document. Cancel Exit the Print dialog without making any changes to the settings.
Related topics: • “Using the Print dialog” on page 85 • “Using the Utility” on page 93 Using the All-In-One Center The All-In-One Center provides the basic functions for most scan jobs. You can customize the settings on the All-In-One Center dialog according to the type of project you want to create.
From here You can How will the scanned image be used? Choose the way the scan will be used. Resolution and other settings are optimized based on your selection: • • • • To be printed To be viewed on monitor/Web page To be faxed To be edited (OCR) Send scanned image to Choose where to send scanned images, such as to File, to the Clipboard, or to an application. To add, remove, or modify an application in the list, see “Editing the Customize list” on page 41.
5 Press . If there is more than one computer connected to the network, you will be asked to select the computer that you want to use. a Press or to select a computer. b Press . If you set a PIN during network setup and are being asked for it: 1 Enter the PIN using the and to select a digit location and the that digit. 2 Press . c Press and to select a value for to begin saving photos to the computer. The Network Card Reader dialog appears on the computer screen.
Click To Disconnect from a network printer on the list. Adjust the size of the thumbnail(s) on the Network Card Reader dialog. Go to the Help Center to find more information. Save Save the selected images on your computer.
The Utility has two tabs with different links under each tab: – Maintenance Tab – Web Links Tab Related topics: • “Using Printer Services” on page 89 Understanding the printer 94
Maintaining the printer Print cartridges Installing print cartridges 1 Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 96. 2 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 3 Close the black cartridge carrier lid.
5 Close the color cartridge carrier lid. 6 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page. Note: The scanner unit must be closed to start a new scan, print, or copy job. Related topics: • “Aligning print cartridges” on page 97 Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit.
3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. W I PRIN F TING I 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Related topics: • “Installing print cartridges” on page 95 Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge.
3 Press . 4 Press repeatedly until Align Cartridges is highlighted. 5 Press . An alignment page prints. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles.
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 98. 10 Repeat step 9 up to two more times.
• Keep the photo cartridge in its own storage unit when not in use. Related topics: • “Cleaning the print cartridge nozzles” on page 98 • “Wiping the print cartridge nozzles and contacts” on page 98 • “Improving print quality” on page 100 Improving print quality These are possible solutions. Try one or more of the following: Check paper • Use the appropriate paper for the document.
Ordering supplies Ordering print cartridges Lexmark 4800 Series models Item Part number Average cartridge standard page yield is up to1 Black cartridge 42A 220 Black cartridge2 42 220 High yield black cartridge 44 540 Color cartridge 41A 210 Color cartridge2 41 210 High yield color cartridge 43 350 Photo cartridge 40 Not applicable 1 Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711.
Paper Paper size Lexmark PerfectFinish Photo Paper • • • • • Letter A4 4 x 6 in. 10 x 15 cm L Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean.
User's Guide Description Where to find The User's Guide gives you instructions for setting up You can find this document in the printer box or on the the printer and some basic instructions for using the Lexmark Web site at www.lexmark.com. printer. Note: If your printer supports Macintosh operating systems, see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 4800 Series folder. 2 Double-click the printer Help icon.
Customer support Description Where to find (North America) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 English Monday–Friday (8:00 AM– 11:00 PM ET) Saturday (Noon–6:00 PM ET) French Monday–Friday (9:00 AM– 7:00 PM ET) Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com.
Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • • • • Machine Type number Serial number Date purchased Store where purchased Related topics: • “Using the Utility” on page 93 • “Recycling Lexmark products” on page 150 • “Contacting Customer Support” on page 105 Contacting Customer Support How do I contact Lexmark Customer Support? Call us at: • US: 1-800-332-4120 Monday–Friday (8:00 AM–1
Troubleshooting Setup troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: Change the language selection during initial setup After you select a language, Language appears again on the display. To change the selection: 1 Press or 2 Press to save. repeatedly until the language you want appears on the display. Select a different language after initial setup 1 From the control panel, press repeatedly until Setup is highlighted. 2 Press .
3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press . Software does not install These are possible solutions. Try one or more of the following: Check your operating system The following operating systems are supported: • • • • Windows Vista Windows XP Windows 2000 with Service Pack 3 or later Mac OS X Check your system requirements Check that your computer meets the minimum system requirements listed on the printer box.
• If you are connecting to a secure wireless network, make sure that you have entered the correct SSID number, BSS type, and WEP or WPA information. • Click to refresh the list. Is the printer connected to the computer using a USB cable? • Make sure that one end of the USB cable is firmly connected to the printer, and the other end is firmly connected to the computer. • Make sure that the USB cable that you are using is not damaged. • Make sure that the printer is turned on.
Make sure the printer is set as the default printer and is not on hold or paused To set printer as default 1 From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending on the operating system version you are using. 2 From the Printer List dialog, select your printer. 3 Click the Make Default icon.
Make sure the printer is receiving power If the • • • • light is not on, the printer may not be receiving power. If necessary, press to turn off the printer. Plug the printer into a different electrical outlet. If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. Press again to turn the printer back on. Make sure the sticker and tape are removed from the print cartridges 1 Lift the scanner unit.
Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: Enable PictBridge printing from camera Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of the printer. For more information, see the digital camera documentation.
3 From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see “Installing print cartridges” on page 95. For cartridge ordering information, see “Ordering print cartridges” on page 101. Wireless troubleshooting Check your security keys A security key is like a password. All devices on the same network share the same security key.
• The printer is located away from other electronic devices that may interfere with the wireless signal. • Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server is communicating over a different, nearby network that uses the same network name. • The printer has a valid IP address on the network. Wireless network printer does not print These are possible solutions. Try one or more of the following: Check power Maker sure the printer light is on.
Wi-Fi indicator light is not lit Check power If the light is not on, see “Power button is not lit” on page 106. Remove and reinstall the internal print server 1 Turn off your printer, and then unplug the power cord from the wall outlet. Warning: Failure to unplug the printer can cause damage to your printer and to the internal wireless print server. Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed.
3 Reinstall the internal print server. Warning: Wireless print servers are easily damaged by static electricity. Touch something metal such as the printer frame before you touch the wireless print server. Network printer does not show up in the printer selection list during installation Check whether the printer is on the same wireless network as the computer The SSID of the printer must match the SSID of the wireless network.
Wireless printer is no longer working These are possible solutions. Try one or more of the following: Check power • Make sure the printer power light is on. For more information, see “Power button is not lit” in the “Troubleshooting” chapter. • Make sure the wireless access point (wireless router) is on.
Notes: • If you change network settings, change them on all the network devices before changing them for the wireless access point (wireless router). • If you have already changed the wireless network settings on your wireless access point (wireless router), you must change the settings on all the other network devices before you can see them on the network. For more information, see “Run the Wireless Setup Utility” for Windows or “Run the Wireless Setup Assistant” for Mac.
Notes: • Make sure you copy them down exactly, including any capital letters. • Store the SSID and the security keys in a safe place for future reference. Check your security keys A security key is like a password. All devices on the same network will share the same security key. • If you are using the WPA type of security, make sure you entered the correct key. Security keys are case-sensitive.
Move your computer and/or printer Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100–150 feet. You can find the signal strength of the network on the network setup page. For information on how to print a setup page, see “Printing a network setup page” on page 9.
c If necessary, select Network Status in the Show pop-up menu. The AirPort status indicator should be green. Green means the port is active (turned on) and connected. Notes: • Yellow means the port is active but is not connected. • Red means the port has not been configured. d From the Show pop-up menu, select AirPort. e Click TCP/IP. • The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. • The "Router" entry is typically the wireless access point (wireless router).
Check the installation cable 1 Disconnect the installation cable, and check it for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. 3 Firmly plug the square end of the USB cable into the USB port on the back of the printer. 4 From the Finder desktop, double-click the Lexmark 4800 Series folder. 5 Double-click Wireless Setup Assistant. 6 Follow the instructions on the computer screen.
e Click TCP/IP. • The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. • The "Router" entry is typically the wireless access point (wireless router). 2 Ping the wireless access point (wireless router). a From the Finder desktop, click Applications. b From Applications, double-click Utilities. c Double-click Network Utility, and then click Ping. d Type the IP address of the wireless access point (wireless router) in the network address field. For example: 10.168.0.
5 Press or repeatedly until Reset Network Adapter Defaults appears. 6 Press . The following message appears: This will reset all wireless network settings. Are you sure? 7 Press to select Yes. The message Clearing Network Settings appears. Print troubleshooting Improving print quality These are possible solutions. Try one or more of the following: Check paper • Use the appropriate paper for the document.
Review steps to improve print quality See “Improving print quality” on page 100. Remove sheets as they are printed To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry: • • • • • • • Documents with graphics or images Photo paper Heavyweight matte or glossy paper Transparencies Labels Envelopes Iron-on transfers Note: Transparencies may take up to 15 minutes to dry.
4 Choose an orientation. 5 Click OK. Make sure paper size matches the printer setting 1 From the software application, click File Page Setup. 2 From the “Format for” pop-up menu, choose 4800 Series. 3 From the Paper Size pop-up menu, check the paper size. Clean print cartridge nozzles For more information, see “Cleaning the print cartridge nozzles” on page 98. Print speed is slow These are possible solutions.
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera Make sure paper size is set correctly The printer issues the Paper or Photo Size Error when your chosen photo size does not match the paper size that is set. This typically happens when you are trying to print from a PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.5 x 11” or 5 x 7” size, but your camera setting has print size of 4 x 6” or L.
Make sure the fonts are applied correctly in the program Most programs do not print a stretched or resized font. Print is too dark or smudged These are possible solutions. Try one or more of the following: Make sure the ink is dry before handling the paper Remove the paper as it exits, and let the ink dry before handling. Make sure the Quality/Speed setting is appropriate for the paper type loaded in the printer The Best Quality/Speed setting may cause smearing if used with plain paper.
Adjust the application settings for the document Use a different fill pattern in the application you are using to print the graphics. For more information, see the documentation that came with the application. Perform maintenance on the print cartridges You may need to clean the print cartridge nozzles. Colors on printout are faded or differ from colors on the screen Check the following. When you think you have solved the problem, test the solution by sending a document to print.
Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: Enable PictBridge printing from camera Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of the printer. For more information, see the digital camera documentation.
Check network connections and power Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer are turned on. You cannot print documents from a memory card or flash drive through a wireless network. Applications supporting the formats listed above must be on the connected computer. Duplex unit does not operate correctly These are possible solutions.
3 From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see “Installing print cartridges” on page 95. For cartridge ordering information, see “Ordering print cartridges” on page 101. Check the USB connection 1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked by the USB symbol.
Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages” on page 143. Check power If the light is not on, see “Power button is not lit” on page 106. Removing and reinstalling software For more information, see “Removing and reinstalling the software” on page 148. Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open.
5 Press 6 Press or repeatedly to adjust the brightness of the copy. . Are you scanning from a magazine or newspaper? If you are copying or scanning from a magazine or newspaper, see “Scanning clear images from magazines or newspapers” on page 51. Check quality of original document If the quality of the original document is not satisfactory, try using a clearer version of the document or image.
Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages” on page 143. Check power If the light is not on, see “Power button is not lit” on page 106. Make sure the printer is set as the default printer and is not on hold or paused To set printer as default: 1 From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility.
Make sure the printer is set as the default printer and is not on hold or paused To set the printer as default: 1 From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility. 2 From the Printer List dialog, select your printer. 3 Click the Make Default icon. To resume print jobs: 1 From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility. 2 From the list of printers, double-click the name of your printer.
4 Click to open the Scan Settings drawer. 5 From the Resolution (DPI) pop-up menu on the Settings tab, choose a higher scanning resolution value. 6 Click . Are you scanning from a magazine or newspaper? If you are copying or scanning from a magazine or newspaper, see “Scanning clear images from magazines or newspapers” on page 51. Check quality of original document If the quality of the original document is not satisfactory, try using a clearer version of the document or image.
Jams and misfeeds troubleshooting Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on.
2 Pull out the duplex unit. 3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press . 6 On your computer, delete or stop the print job, and then try resending the print job again. Paper or specialty media misfeeds These are the possible solutions. Try one or more of the following: Check paper condition Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer.
See the “Getting Started” section in the “Printing” chapter for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media Remove each page as it is printed Remove each page as it exits, and let it dry completely before stacking. Adjust the paper guides Adjust the paper guides: • When using media less than 215.9 mm (8.5 inches) wide • To rest against the edge of the paper or media, making sure it does not buckle.
Banner paper jams These are possible causes and solutions. Try one or more of the following: Clear banner paper jams 1 Press to turn off the printer. 2 Remove the jammed banner paper from the printer. Adjust the paper type settings To keep a banner print job from jamming: • Use only the number of sheets needed for the banner. • Select the following settings to enable the printer to feed paper continuously without jamming: 1 With your document open, choose File Page Setup.
Check to see if the memory card is damaged Check that there is no obvious damage to the memory card. Check to see if the memory card contains photos Insert a memory card that contains photos. Make sure the USB cable is connected If the printer is connected to the computer through a USB cable: 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
Cannot print documents from a memory card or flash drive Check the type of files contained on the memory card or flash drive The printer recognizes: • Files that have the following extensions: – .doc (Microsoft Word) – .xls (Microsoft Excel) – .ppt (Microsoft PowerPoint) – .pdf (Adobe Portable Document Format) – .rtf (Rich Text Format) – .docx (Microsoft Word Open Document Format) – .xlsx (Microsoft Excel Open Document Format) – .pptx (Microsoft PowerPoint Open Document Format) – .wps (Microsoft Works) – .
Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see the related topic below. Check to see if the memory card is damaged Make sure there is no obvious damage to the memory card. Remove memory cards properly from the printer to avoid corruption of data. For more information, see the related topic below. Error messages Alignment Error These are possible solutions.
6 Reinsert the print cartridges and close the cartridge carrier lids. 7 Close the scanner unit. If the error does not reappear, the problem has been corrected. If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly. 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Close the scanner unit. 3 Disconnect the power cord from the electrical outlet.
Remove print cartridges 1 Make sure the printer is on. 2 Raise the scanner unit. 3 Remove both print cartridges. 4 Make sure the cartridge carrier lids are closed. 5 Close the scanner unit. 6 Press to turn the printer off. 7 Disconnect the power cord from the wall outlet. 8 Plug the power cord back into the wall outlet. 9 Press to turn the printer on. 10 Reinstall the print cartridges. For more information, see “Installing print cartridges” on page 95 W I PRIN F TING I 11 Close the scanner unit.
Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are missing or not installed properly. For more information on installing cartridges, see the section on maintaining the printer. Notes: • • • • You can make a color copy with only the color cartridge installed. You can print a black-and-white document with only the black cartridge installed. You cannot copy or print when only the photo cartridge is installed. To remove the error message, press .
Proof Sheet Error The error may include any of the following causes listed below. Cause Solution The printer could not detect a proof sheet. Make sure that: • The proof sheet is filled completely. • The proof sheet is loaded facedown in the lower right corner of the scanner glass. • The paper is not skewed. No images have been selected for printing. Make sure that images are selected for printing. No photo size or paper size selection has been made.
Change the photo size to match the size of the paper loaded in the printer, or change the paper size to match the photo size. PictBridge Communication Error Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer. Invalid Device The device attached to the printer is not supported. Attach a supported device, or use other printer features. There is a problem reading the memory card. • See “Memory card cannot be inserted” on page 140.
Related topics: • “Installing print cartridges” on page 95 Troubleshooting 149
Notices Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Follow the instructions on the computer screen. Edition notice June 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
All other trademarks are the property of their respective owners. Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates a hot surface. CAUTION: This type of CAUTION indicates a shock hazard.
The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach.
Industry Canada notice The following notices are applicable if your printer has a wireless network card installed. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
European EC directives conformity statement for radio products The following notices are applicable if your printer has a wireless network card installed This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunic
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE. Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc.
Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
O: Indicates that the content of the toxic and hazardous substance in all the homogenous materials of the part is below the concentration limit requirement as described in SJ/T11363-2006. X: Indicates that the content of the toxic and hazardous substance in at least one homogenous material of the part exceeds the concentration limit requirement as described in SJ/T11363-2006.
Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout.
1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk) on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor.
6 LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse compile or otherwise translate the Software Program, except as and to the extent expressly permitted to do so by applicable law for the purposes of inter-operability, error correction, and security testing. If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation.
15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services. 16 EXPORT RESTRICTIONS.
Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt. The warranty period ends 12 months later. To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
Glossary ad hoc mode A setting for a wireless device that lets it communicate directly with other wireless devices without an access point or router ad hoc network A wireless network that does not use an access point alignment page A page with printed alignment patterns that ejects from the printer during cartridge alignment. application Any software loaded on your computer that lets you perform a specific task, such as word processing or photo editing.
infrastructure mode A setting for a wireless device that lets it communicate directly with other wireless devices using an access point or router installation cable Connects the printer to the computer temporarily during some methods of installation. internal wireless print server A device that lets computers and printers talk to each other over a network without cables IP (Internet Protocol) address The network address of a computer or printer. Each device on the network has its own network address.
subnet A segment of a network that is connected to a larger network. A local area network is also referred to as a local subnet. switch A device similar to a network hub that can connect different networks together UAA (Universally Administered Address) An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing.
