3100, 3200 MFP options User’s Guide 3100 3200 October 2002 Click here for Quick Reference www.lexmark.
Edition: October 2002 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Contents Chapter 1: Making copies.............................................................. 1 Quick copies................................................................................................... 1 Examples of typical jobs................................................................................. 1 Adjust copy quality ......................................................................................... 4 Select the content..............................................................
Chapter 7: Customizing your MFP configuration ..................... 23 Customize copy settings .............................................................................. 23 Restore factory default settings.................................................................... 23 Manually set basic fax information ............................................................... 24 Create permanent fax destinations ..............................................................
Scan to e-mail status.................................................................................... 46 Scan to FTP status....................................................................................... 47 Job Accounting status .................................................................................. 48 Scan to e-mail errors .................................................................................... 48 Scan to FTP errors .........................................................
1 Making copies Quick copies 1 Make sure the MFP (Multifunction Printer) control panel is in copy mode and the Ready status message is displayed. If necessary, press Stop/Clear to return to copy mode. 2 Load all pages in the automatic document feeder of the scanner. Place the pages according to the drawing on the scanner. 3 Enter the number of copies you want to make using the numeric keypad. 4 Press Go/Send to start scanning your documents.
Job 2: mixed content Make eight copies of a two-page, letter-size document containing one drawing within the text. 1 Load all pages in the automatic document feeder of the scanner. Place the pages according to the drawing on the scanner. 2 Press Collation/Finishing until you see Collate appear on the control panel display. 3 Press Content until the mixed light comes on. 4 Press 8 on the keypad, and then press Go/Send.
Job 5: enlarge copies Enlarge a black-and-white drawing so you can see it better and make annotations. 1 Place the document on the flatbed of the scanner. 2 Press Enlarge. Hold down the button to rapidly increase the scaling factor. 3 Release the button when 125% appears on the control panel display. You may need to experiment to get the copy just the way you want it. 4 Press Go/Send. Job 6: document with color Make copies of a one page letter-size document containing several small, color photographs.
Adjust copy quality You can use the settings in the following tables to adjust the output quality of your copies. Change the brightness Feature Description Lighter Produces lighter copies. Darker Produces darker copies. Set the copy size Feature Description Copy Size Selects the size of the copy being made from the available paper sizes in the printer. Note: If a particular paper size is not properly loaded into the printer, no indication appears on the display for that paper size.
Select the content Content defines what kind of original is being copied. One of the content features is always selected. The current selection is indicated by one of the three content lights being on. Feature Description text Original document is composed entirely of text, simple line-art graphics, or a combination of both. This choice is the default. The highest possible scan speed is used. Copies are black and white only, even if the original is color.
Set the duplex option Duplex option Description Display message Two single-sided originals are copied to one two-sided copy (long edge or short edge). 1>2 One double-sided original is copied to two single-sided copies. 2>1 A double-sided original is copied to a double-sided copy. 2>2 1 > 2 short edge (available only if scanner supports duplex) (available only if scanner supports duplex) Note: If you press Duplex and no duplex lights come on, no duplex functions can be performed.
There are five choices available in the Paper Saver menu. Press Paper Saver until your selection appears in the control panel display. Feature Description Off N-up copying is turned off (no choices lit). This is the default setting. You can turn the N-up frame On or Off in the Copy menu on the Copy Setting configuration page located on the resident Web page. 2-up copying transfers two originals to one copy. The two originals are rotated and reduced in size to fit onto a single sheet.
2 Sending faxes There are three ways to send an outgoing fax using the MFP control panel. You can manually enter the telephone number to the receiving fax machine and then transmit your fax. Create shortcut numbers and then select the shortcut number and transmit your fax. Note: If you use the flatbed of the scanner, watch the control panel for messages. If prompted to Place Next Or Stop, place the next page and then press Go/Send to continue scanning.
Select a Scan to Fax destination 1 Load all pages in the automatic document feeder of the scanner. Place the pages according to the drawing on the scanner. 2 Press Fax/Scan Mode repeatedly until you see SCAN → Fax on the control panel display. 3 Press Menu > until you see the correct fax destination. Note: If you want to send to multiple fax destinations at the same time, you must create a permanent destination containing all the fax numbers of the group. See your network administrator for help.
Job 2: multiple pages 1 Load all pages in the automatic document feeder of the scanner. Place the pages according to the drawing on the scanner. 2 Press Fax/Scan Mode repeatedly until Enter Phone # appears on the control panel display. 3 Enter the fax recipient phone number on the numeric keypad. 4 Press Go/Send. Job 3: mixed content (text and graphics) 1 Place the document on the flatbed of the scanner. 2 Press Fax/Scan Mode repeatedly until Enter Phone # appears on the control panel display.
6 Press Fax Resolution, and then select fine. 7 Press Go/Send.
3 Scanning to PC Create a scan profile A scan profile includes all the necessary information about your originals and presets the MFP control panel to those settings. Lexmark™ ScanBack™ Utility is an easy way to create Scan to PC profiles. You can also browse to the IP address of the MFP to create Scan to PC or Scan to e-mail profiles. Use ScanBack utility The ScanBack Utility is shipped on the MFP CD. Step 1: Set up your Scan to PC profile 1 Launch the ScanBack Utility.
3 On the control panel, press Fax/Scan Mode repeatedly until you see SCAN → PROFILE. 4 Press Menu > repeatedly until you see your scan profile name. 5 Press Go/Send to start scanning. Note: If you are using the flatbed of the scanner, watch the control panel for messages. If prompted to Place Next Or Stop, place the next page on the flatbed and then press Go/Send to continue scanning. Press Stop/Clear when all the pages have been scanned. 6 Return to your computer.
4 Press Menu > repeatedly until you see your scan profile name. 5 Press Go/Send to start scanning. Note: If you are using the flatbed of the scanner, watch the control panel for messages. If prompted to Place Next Or Stop, place the next page on the flatbed and then press Go/Send to continue scanning. Press Stop/Clear when all the pages have been scanned. 6 Return to your PC when the job is finished. The job status window changes to Image Received.
Menu Settings Description Save to Type in the path or browse to the location Location path where scanned file is to be located. Profile Name Type in a unique name Name that appears in the MFP control panel. Select this name in the MFP control panel to activate the scan profile. Duplex Both or Single (only available with duplex scanners) Specifies the original is a duplex page.
4 Scanning to e-mail Create a scan to e-mail profile A scan profile includes all the necessary information about your originals and presets the MFP control panel to those settings. Scan profiles are temporary destinations. A maximum of ten scan profiles can be stored. When the eleventh profile is created, the oldest is discarded. Step 1: Set up your scan profile 1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. 2 Click Create Scan Profiles.
5 Press Go/Send to start scanning. Note: If you are using the flatbed of the scanner, watch the control panel for messages. If prompted to Place Next Or Stop, place the next page on the flatbed and then press Go/Send to continue scanning. Press Stop/Clear when all the pages have been scanned. Scan to permanent e-mail destinations For e-mail addresses you frequently use, permanent e-mail destinations can be set up by your network administrator.
5 Scanning to FTP Scan to an FTP destination Once an FTP destination has been configured by your systems person, the name of the destination becomes available as a network scanning choice in the MFP control panel. 1 Locate the MFP you want to use. This must be the MFP configured with your FTP destination. 2 Load all pages in the automatic document feeder of the scanner. Place the pages according to the drawing on the scanner. 3 Press Fax/Scan Mode repeatedly until you see SCAN → FTP.
6 Using the MFP control panel Button and menu key 12 13 Key 1 15 14 17 16 11 1 3 4 9 2 5 6 8 7 10 Function in copy mode Function in fax mode Function in scan to network mode Control panel status displays for copying and a Ready message. Manual fax: Control panel status displays a prompt to Enter Phone #. Control panel status displays for scanning and current scan to network destination.
Function in copy mode Function in fax mode 5 Return takes you back to previous menu choice. Redial sets the fax modem to redial the last outgoing fax phone number. Return takes you back to previous menu choice. 6 Original Size defines the size of the original (letter, legal, A4, other). Original Size defines the size of the original (letter, legal, A4, other). Original Size defines the size of the original (letter, legal, A4, other).
Key 16 Function in copy mode Copy Media specifies the type of media for your printed copies (plain paper, transparencies, other). Function in fax mode Fax Resolution specifies the resolution of your fax (standard, fine, super fine, ultra fine). Standard is the default (no lights). Function in scan to network mode Fax Resolution specifies the resolution and JPEG quality of your scan to network job (standard, fine, super fine, ultra fine). Standard is the default (no lights).
Function modes Control panel mode Copy When it appears on the control panel Message displayed Default mode (you do not need to press Fax/Scan Mode) Ready In copy mode, you can make a copy by placing the document in the scanner and pressing Go/Send on the MFP control panel. Fax If you have set the basic fax information during setup, (manually enter the press Fax/Scan Mode once to move the control panel into this mode.
7 Customizing your MFP configuration Customize copy settings There are two ways to set up the default settings for making copies: You can manually define default settings for making copies at the control panel. 1 Set Content, Duplex and all the other settings the way you typically do. 2 Press Menu > until Copy Menu appears, and then press Select. 3 Press Menu > until Save Settings appears, and then press Select. 4 Press Menu > until =Save appears, and then press Select.
To restore the default settings through the resident Web page: 1 Type the IP address of the MFP in the URL field of your browser (for example, http://192.168.236.24), and then press Enter. 2 Click Configuration. 3 Select Copy Setup from the MFP menu. 4 Find the Factory Defaults drop-down box, and select Restore. 5 Click Submit. Manually set basic fax information If you have purchased a MarkNet N2501e print server, during power up the message Please Set Time appears.
7 Press Return after entering your Station Number. SAVED briefly appears. After the last menu item has been entered, Setup Complete appears. Create permanent fax destinations Instead of entering the phone numbers of fax recipients each time you send a fax, you can create permanent fax destinations that appear in the MFP control panel. 1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. The destinations you create are stored only on this MFP. 2 Click Configuration.
Adjust analog send fax options Option Description Auto Redial Sets the number of redial attempts the modem makes if the phone line is busy. This can be set for 0 through 14 attempts. The default is 5 redials. Redial Frequency Sets the number of minutes between redial attempts (1—200 minutes). The factory default is set to redial every three minutes repeatedly until the number of attempts defined in Auto Redial have been made. Fax Resolution Adjusts the resolution of the fax being sent.
Adjust analog receive fax options Option Description Fax Storage Determines whether or not the incoming faxes are stored if they cannot immediately be printed. The settings are ON or OFF. The default setting is ON. Fax Paper Size Defines the size of paper on which incoming faxes are to be printed (letter, legal and so on) if the requested size is not available. Fax Paper Type Defines the type of paper on which incoming faxes are to be printed (plain paper, card stock, and so on).
Option Description Log Paper Size Selects an output paper size (Letter, Legal, and so on) for the log. Log Paper Size is only used if the setting for Log Paper Type is not available. The choices vary from printer to printer. For information about what your printer supports, refer to your printer documentation. Log Paper Type Selects an output paper type (Plain, Card stock, and so on) for the log. The choices vary from printer to printer.
Adjust fax server options Option Description To Field Refer to your fax server documentation for the exact format for the e-mail address field. Use [NUMBER] where the phone number should appear on the address line. Reply Address Sets the e-mail from address used for all fax server jobs. Note: Most fax server software sends confirmations to this address. Refer to your fax server documentation to decide on a reply address. Subject Sets the subject text to use for all fax server e-mail jobs.
5 Enter a subject (descriptive name) and a generic message. This information appears on all e-mail scanned to permanent e-mail destinations. 6 To store scanned documents on a Web site and send only a Web link in the e-mail, complete the Web link section. 7 After entering your choices, click Submit. Create permanent e-mail destinations When creating an e-mail destination, you must decide what kind of e-mail the recipient will receive.
number. If you attempt to assign a shortcut number that is already in use, you are prompted to make another selection. 9 Click Add/Modify to add the name to the available list of e-mail addresses. This new recipient is now visible in the e-mail destination list (and the entry is also available for selection from the MFP control panel menu). Create FTP destinations Note: Although you can create multiple FTP server destinations, you can only scan to one destination at a time.
Create an external destinations file Instead of creating individual e-mail, FTP, or fax destinations, you can create multiple destinations and store them in an external ASCII text file. You can store a large list of addresses in a good location on a network FTP server, rather than storing them as permanent destinations in the MFP hardware.
• Scan value Content and output file 12 Photo content - RGB JPEG 13 Photo content - RGB TIFF 14 Photo content - RGB PS Res= Resolution values can equal 75, 150, 200, 300, 400, or 600 dpi. Specify the external file 1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. 2 Click Configuration. 3 Click Manage Destinations. 4 Click Specify External Destinations File.
Disabling the Scan to FTP confirmation page stops the confirmation page from being printed. 1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. 2 Click Configuration. 3 Under the MFP heading, click Scan to Network General Setup. 4 Remove the check mark from any function you want to disable. 5 Click Submit.
Protect the Job Account list To prevent the Job Account list from being modified by unauthorized individuals, set a password to protect the information stored on the print server. 1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. 2 Click Configuration. 3 Under the Other heading, click Security. 4 Enter a user name and a password. Note: The user name is MarkNet. The password is whatever you assign. You must type it a second time for verification. 5 Click Submit.
List of tracking modes Mode Description Job Acntg. Off This is the default mode. Courtesy I Enter an account number on the keypad before the control panel accepts the job information. The number is not checked against the master Job Account list. Courtesy II There are two methods of entering Job Account information: • Enter an account number on the keypad before the control panel accepts the job information. • Select a name from the active Job Account menu on the MFP control panel.
Use Validation mode to limit usage Validation mode, when used with MarkTrack, collects statistical data about copy jobs, network scans, and outgoing faxes. However, even if you do not use MarkTrack, Validation mode can be used to limit MFP usage to authorized individuals. When Validation mode is active, the MFP control panel displays an Enter Account # prompt. To unlock the control panel, a user must enter a valid account number using the keypad on the control panel, and then press Select.
8 Solving copy problems Common problems and solutions For additional help solving printer problems, refer to the documentation that shipped with your printer. Problem Solution Copy printed on the wrong kind of paper Wrong type of paper is loaded in the paper tray you selected, or the printer may not be set up for automatically selecting the paper type. 1 Put the correct paper or other media in the tray. 2 Check the paper type setting on the paper menu of the printer. 3 Try sending the copy again.
Problem Solution Unwanted black lines print on my copy Clean the entire top cover and the document flatbed. Also clean the automatic document feeder. Paper does not feed through the automatic document feeder Make sure the paper support is open. Make sure the pages to be copied are not damaged or stapled together. Copy status messages Message Ready Description 100% 1 Copy job is printing. If a copy job is printing, this message appears even when a fax is being sent or received.
Error Description Close Door Message appears in the top line of the control panel display. Toner cartridge door is open. This message does not display for all scanner and printer combinations. No Duplex Option Message appears if user presses Duplex on the MFP control panel, but the duplex option is not installed correctly on the printer. Installed Check printer documentation for information about installing the duplex option.
9 Solving fax problems Common fax questions Problem Solution Can I create a fax distribution list? Group faxing is supported. When you create a permanent fax destination, separate multiple entries with a comma. How do I enter a pause in the fax recipient phone number? • If you are manually dialing using the numeric keypad, press Pause on the control panel to enter a two second pause. The pause appears as a dash (-).
Problem Solution Data was missing Receiving fax unit may not have automatic reduction turned on. Try resending fewer pages at once. When sending a large fax, scanning stalls in the middle of the scan MFP first scans all the fax pages to memory. If you do not have a hard disk installed in your printer, using high resolution settings or sending lots of pages at once can rapidly fill up the available printer memory.
Send fax status Message Description Enter phone # xxx-xxx Prompt to use the numeric keypad to enter the fax recipient phone number. Scanning to Mem Original documents are being scanned to memory. Busy ¨ Fax recipient number is being dialed. Dialing… Ready 100% 1 Connect Ready 100% 1 Page X is currently being sent. Sending Page X Ready 100% 1 Call Complete Ready 100% Shows connection and baud rate with the receiving fax machine.
Send fax errors Error message Description No Dial Tone Appears in top line of control panel display. Modem cannot detect a dial tone. No Answer Appears in top line of control panel display. Receiving fax machine failed to answer. Line Busy Appears in top line of control panel display. Phone line of receiving fax machine is busy. Line Dropped Appears in top line of control panel display. During a fax, the message displays when the phone connection is lost.
Print the destination lists 1 Locate the MFP. This must be the same MFP with the IP address where the destination lists were created and stored. 2 Press Menu > repeatedly until you see Destinations, and then press Select. 3 Press Menu > repeatedly until you see the list you want to print (for example, Print Fax List), and then press Select. Information about each destination is contained in the list. The following illustration is an example of one type of list.
10 Solving network scan problems Common problems and solutions Problem Solution Scan profile name does not appear on the control panel display. 1 Make sure you are looking at the correct control panel menu. Press Fax/Scan Mode repeatedly until you see SCAN → PROFILE. Press Menu > until you see your profile name. 2 Make sure the MFP you are trying to use is the same MFP where the profile is stored. Each MFP has a unique network address. If you are not sure, see your network administrator for help.
Message Description Shortcut #xx EML E-mail shortcut has been initiated by pressing #, and then entering the shortcut number on the numeric keypad. Destination Name is the name assigned to the e-mail destination. Destination Name Place Next 1 Place the next page on the flatbed. Or Stop 2 Press Go/Send to continue sending pages. 3 Press Stop/Clear to end the scan. The control panel resets to copy mode and the Ready message appears.
Job Accounting status Message Description Appears in the Idle/Ready state when Courtesy II or Courtesy III modes are active. Select Account Enter Account # Select Account Account Name Enter Account # xxx_ Account # Rejected Appears in the Idle/Ready state when Courtesy I or Validation modes are active. Appears when user is selecting an account from the list of possible accounts. This applies to Courtesy II or Courtesy III modes.
Message Description Mail server refused to accept mail from us • Mail server refused to start the e-mail sending process. • Mail server could not be set up to accept e-mail from the MFP IP address. • Mail server is down. • Mail server is busy. Mail server rejected your reply address Make sure your reply address has been set up correctly. Mail server rejected one of the recipients Mail server determined that one of the recipient addresses is bad.
Scan to FTP errors Message Description <452> FTP Disk quota reached User account for this scan has run out of disk space on the FTP server. <550> Unable to put file (no access) • User account for this scan does not have write access to the specified directory. • A file already exists with the same name and the user account does not have permission to overwrite it. <553> Put failed, file or directory does not exist Directory specified in the file name does not exist on the FTP server.
Print the destination lists 1 Locate the MFP. This must be the same MFP with the IP address where the destination lists were created and stored. 2 Press Menu > repeatedly until you see Destinations, and then press Select. 3 Press Menu > repeatedly until you see the list you want to print (for example, Print E-mail List), and then press Select. Information about each destination is contained in the list. The following illustration is an example of one type of list.
11 Solving scanning problems Preventing paper jams Your automatic document feeder is designed to handle most paper types. However, if you are unsure if your document will cause a jam in the automatic document feeder, we recommend that you scan it using the flatbed.
Solve scanner problems Problem Solution Paper jams during scanning 1 Open the automatic document feeder. 2 Pull out the jammed paper carefully. 3 Close the automatic document feeder. More than one sheet of paper was fed into the scanner 1 Open the automatic document feeder. 2 Remove the multifed sheets of paper. 3 Close the automatic document feeder. 4 Flatten the paper corners and edges; loosen the paper before reloading it in the paper guide. 5 Check the feeding roller condition. Clean if necessary.
Index C collating copy jobs 6 control panel adding scan modes 22 keypad 19 tracking usage 34 control panel modes Copy 22 Fax 22 Scan (e-mail) 22 Scan (FTP) 22 Scan (Profile) 22 copy content mixed 5 mixed image 5 mixed mono 5 photo 5 photo mono 5 text 5 copy media collating 6 finishing 6 selecting 7 copy settings restoring factory defaults 23 copying adjusting copy size 4 changing copy brightness 4 examples 2-up job 2 colored original job 3 duplex job 2 enlargement job 3 mixed content job 2 single copy job 1
destinations 30 profile 16 setup 16 Scan to PC customizing settings 14 profile 13 setup 13 scanning control panel modes 22 selecting copy content 5 copy media 7 setting a password for job accounts 35 setting duplex option 6 shortcut list 51 T tracking usage 34 troubleshooting copying 38 faxing, receiving 42 faxing, sending 41 job accounting 48 network scanning 46 scan to e-mail 46, 48 scan to FTP 47, 50 Index 55
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