3100 Series All-In-One User’s Guide • Learning about the All-In-One • Understanding the software • Working with digital photos • Printing, Scanning, Copying and Faxing • Maintenance • Troubleshooting www.lexmark.
Edition: July 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Contents Getting started ................................................................... 1 Finding information ....................................................................... 2 Creating your first project .............................................................. 3 Learning about the All-In-One .......................................... 5 Setting up the All-In-One ............................................................... 5 Understanding the parts of the All-In-One ....................
Editing photos ............................................................................. 29 Sharing photos ............................................................................ 29 Adding text captions under your photos ...................................... 30 Printing, Scanning, Copying and Faxing ....................... 31 Printing ........................................................................................ 31 Scanning ...............................................................
Getting started Use this guide for the Lexmark 3100 Series.
Finding information Congratulations on the purchase of the Lexmark™ 3100 Series All-In-One. Refer to When you need help with Setup poster This document contains complete setup information. Drivers and Utilities CD The Drivers and Utilities CD contains drivers for your AIO printer, the Lexmark All-In-One Center, the Lexmark Solution Center, the Lexmark Photo Editor, the Lexmark Memory Card Manager, fax software, and Optical Character Recognition software.
Creating your first project You can print photos from your digital camera memory card after saving them to your computer. 1 Load paper. For additional help, see page 8. Letter/A4 Cards or 2 Adjust the paper guide. or 3 Insert your digital camera memory card into the All-In-One (see page 11) or access your photos from a computer (see page 24) and then continue with step 6. 4 Select Automatically save all the images in a My Pictures folder with today’s date on the computer screen.
5 Click OK. The All-In-One Saved Images page appears. 6 Select a paper size from the Create a page from saved photos section to populate the page layouts. 7 Select a page layout from the Create a page from saved photos section. 8 Drag the images you want to print. 9 Click Print Now. Congratulations! You have successfully completed your first project using the Lexmark 3100 Series All-In-One. For more projects, see scanning, copying, printing, and faxing information on page 31.
Learning about the All-In-One Setting up the All-In-One If you have not already done so, follow the steps on the setup documentation to complete the hardware and software installation. If problems occur during the setup process, see “Setup troubleshooting” on page 46. Understanding the parts of the All-In-One 7 2 1 6 4 5 3 (available on some models) # Use the To 1 Paper support Load paper into the All-In-One (AIO).
# Use the To 4 Scanner unit Access the print cartridges. 5 Paper exit tray Hold paper as it exits the AIO. The AIO paper exit tray can hold: • • • • • • 25 sheets of plain paper 10 sheets of labels 10 envelopes 10 cards 1 transparency 1 photo page Note: To avoid smearing ink, remove each transparency or photo from the paper exit tray before the next one exits the AIO. Photos and transparencies may require up to 15 minutes to dry. 6 Top cover Hold the item on the scanner glass for scanning.
Using the control panel The AIO has a control panel that lets you scan and copy with the press of a button. Power Press to turn on and off. Paper Feed Scan Press to feed paper. Press to start the scanning process and open the All-In-One Center. Photo/Color Copy Black Copy Press to make a color or photo copy. Press to make a black and white copy. Note: Both the computer and the AIO must be turned on to make copies.
Loading paper To load most types of paper: 1 Place the paper against the right side of the paper support with the print side facing you and the top of the paper feeding into the paper support. Letter/A4 Cards or 2 Squeeze and slide the paper guide to the left edge of the paper. or Note: Do not force paper into the AIO.
Before you begin printing, scanning, copying, or faxing documents, see page 6 to determine how much the paper exit tray can hold. Follow these guidelines when loading plain and specialty paper in the paper support. Load up to Make sure 100 sheets of plain paper The paper is designed for use with inkjet printers. 10 envelopes • The envelopes are loaded vertically against the right side of the paper support. • The stamp location is in the upper left corner.
Load up to Make sure 50 transparencies • The rough side faces you. • The transparencies are designed for use with inkjet printers. Note: Since transparencies require more drying time, we recommend that you remove each transparency as it exits and allow it to dry to avoid ink smearing. 100 sheets of custom size paper 100 iron-on transfers Your paper size fits within these dimensions. Width Length 76 to 216 mm 127 to 432 mm 3.0 to 8.5 in. 5.0 to 17.0 in.
Loading your document on the scanner glass 1 Open the top cover. 2 Place the item you want to copy face down on the scanner glass. 3 Close the top cover to avoid dark edges. Note: Make sure the upper left corner of the front of the item aligns with the arrow at the front corner of the scanner glass.
The card reader (if available on your AIO) has four slots to accommodate these media and a small light that blinks indicating the card is being read or is transmitting data. Note: Do not remove the digital camera memory card while the light is on or blinking. This illustration shows you where to insert each of the supported digital camera memory cards.
Understanding the software The AIO software consists of five main components: • The Lexmark 3100 Series All-In-One Center (scanning, copying, • • • • faxing, and printing digital photos) Print Properties (printing) The Lexmark 3100 Series Solution Center (troubleshooting, maintenance, and cartridge ordering information) The Lexmark Photo Editor (editing photos and graphics) The Lexmark Memory Card Manager (transferring digital photos on some models) Using the Lexmark All-In-One Center Use the Lexmark 310
The All-In-One Main Page displays. Scan section Preview section Copy section Creative Tasks section The All-In-One Main Page The All-In-One Main Page consists of four main sections: Scan, Copy, Creative Tasks, and Preview. From this section You can Scan • • • • Select a program to send the scanned image to. Select a blank paper size. Choose what type of image is being scanned. Choose how the scan will be used. Note: Click See More Scan Settings to view all settings.
From this section You can Creative Tasks Choose from a variety of creative ideas: • • • • • • • • Preview section Enlarge or reduce an image. Repeat an image several times on one page. Print an image as a multi-page poster. E-mail an image to a friend. Fax using PC modem. Save an image on your computer. Edit text found in a scanned document (OCR). Modify an image with a photo editor. • Select a region of the preview image to scan. • View an image of what will be printed, scanned, or copied.
From this section You can Print a Copy... • • • • • Choose the quantity and whether to print in color. Select a blank paper size. Select a quality setting for your copies. Lighten or darken your copies. Enlarge or reduce your copies. Note: Click See More Copy Settings to view all settings. Creative Tasks • Print an album page with various photo sizes. Note: You can also add text to photos (see page 26). • Choose an existing layout for your photos (see page 26).
Using Print Properties Print Properties is the software that controls the AIO printing function. You can change the settings in Print Properties based on the type of project you want to create. You can open Print Properties from almost any program: 1 With your document open, click Print. 2 In the Print dialog box, click the Properties, Preferences, Options, or Setup button (depending on the program or operating system). The Print Properties screen displays.
Print Properties tabs All of the print settings are on the three main tabs of the Print Properties software: Quality/Copies, Paper Setup, and Print Layout. From this tab You can change these settings Quality/Copies Quality/Speed—Select a Quality/Speed setting. Multiple Copies—Customize how the AIO prints several copies of a single print job, collated or uncollated. Print Color Images in Black and White—Select this to print color images in black and white.
The Options menu also provides you with direct links to different parts of the Lexmark Solution Center (see page 19), as well as software version information. Using the Lexmark Solution Center The Lexmark 3100 Series Solution Center is a valuable information resource. To open the Lexmark Solution Center, click Start Programs Lexmark 3100 Series Lexmark 3100 Series Solution Center. The Printer Status tab displays.
From this tab You can Maintenance • • • • • • • Contact Information • Learn how to contact Lexmark by phone, e-mail, or on the World Wide Web. Advanced • Change the appearance of the Printing Status window and turn printing voice notification on or off. • Download the latest software files. • Change the network printing settings. • Obtain software version information. Install a new print cartridge. View shopping options for new cartridges. Print a test page. Clean to fix horizontal streaks.
Using the Lexmark Photo Editor Use the Lexmark Photo Editor software to edit graphics. To open the Lexmark Photo Editor, click Start Programs Lexmark 3100 Series Lexmark Photo Editor. The Lexmark Photo Editor displays. Touch-up Tools Use the touch-up tools to edit your graphic. • Remove red eye • Crop • Paint brush • Pencil • Text • Line • Eye Dropper • Flood Fill • Eraser Note: Move your pointer over the tool for a description.
Accessing the Memory Card Manager The Lexmark Memory Card Manager (available on some models) gives you several options for transferring photos from your digital camera memory card to your computer’s hard disk. There are three ways to access the Lexmark Memory Card Manager: • Insert a digital camera memory card. • Right-click the Lexmark 3100 Series All-In-One quick launch icon on the bottom right of your screen, and select Launch Memory Card Manager.
Working with digital photos Most digital cameras use a memory card to store photos. Insert the digital camera memory card into your AIO to access photos stored on the card. Then, save them to your computer using the software. You can now print your photos. Using the Lexmark Memory Card Manager The Lexmark Memory Card Manager (available on some models) gives you several options for transferring photos from your digital camera memory card to your computer’s hard disk.
Finding your photos From a computer 1 Open the Lexmark All-In-One Center (see page 13). 2 Click the Saved Images tab. 3 Click Show Folders. 4 In the directory in the right panel, select the folder where your photos are stored. From a digital camera memory card (available on some models) 1 Insert your digital camera memory card into the corresponding memory card slot (see page 11). Note: Insert only one digital camera memory card at a time.
2 Click Select storage location and images to save. 3 Click OK. 4 Type a name for your new sub-folder. 5 Select your Save Options. Note: Do not select After saving, erase the saved images from the memory card unless you want to delete the photos from the memory card permanently. 6 Click OK. 7 Type a name for your photo, if desired. 8 Click Next to save, or click Skip if you do not want to save the photo. 9 Repeat steps 7 and 8 for each photo. 10 Click OK.
Printing digital photos 1 Choose a layout for your photos a Open the All-In-One Center (see page 13). b Click the Saved Images tab. c From the Creative Tasks section, select Print an album page with various photo sizes. 2 Select a paper size for your photos. 3 Select a page layout from the Create a page from saved photos section. Select a paper size. Select a page layout. Change the category of layouts shown. Print your photos.
Printing borderless photos 1 For best results, load photo paper into the paper support (see page 8). 2 Open the All-In-One Center (see page 13). 3 Click the Saved Images tab. 4 From the Creative Tasks section, select Print an album page with various photo sizes. 5 Click Change the category of layouts listed above. 6 Select Only Borderless from the Selected Layouts dialog box. 7 Click OK. 8 Select a paper size for your photos. 9 Select a page layout from the Create a page from saved photos section.
Cropping photos 1 Double-click one of the photo thumbnails in the Preview section of the Saved Images tab. The photo opens in the Lexmark Photo Editor. 2 Use the arrow pointer, and draw a rectangle around the area you want to keep. Move your cursor to the frame of the editing window, and then click and drag the frame to resize it. 3 Click the scissors or crop tool to crop the image. 4 Save your changes. a Click File Save As.
Editing photos 1 Double-click one of the photo thumbnails in the Preview section of the Saved Images tab. 2 The photo opens in the Lexmark Photo Editor. Note: You can edit only one photo at a time. 3 Edit your photo with the tools available. 4 Save your changes. a Click File Save As. Note: If you click File Save, the changes you made overwrite your original photo. b Enter a file name and a file type, and then click Save. Sharing photos 1 Open the Lexmark All-In-One Center (see page 13).
Adding text captions under your photos 1 Open the Lexmark All-In-One Center (see page 13). 2 Click the Saved Images tab. 3 From the Creative Tasks section, select Print an album page with various photo sizes. 4 Click Change the category of layouts listed above. 5 Select Only Scrapbook Pages from the Selected Layouts dialog box. 6 Click OK. 7 Select a paper size for your photos. 8 Select a page layout from the Create a page from saved photos section. 9 Drag your photos onto the page.
Printing, Scanning, Copying and Faxing Printing The Print Properties I Want To menu (see page 17) provides you with printing wizards to help you complete tasks such as printing banners, photographs, or posters. Note: Use a black print cartridge for printing black and white text documents to conserve your photo print cartridge. 1 Depending on what you want to print, load the appropriate type of paper (see page 8). 2 Make sure you select the paper size for your document (see step 8 on page 32).
7 From the Quality/Copies tab, select the quality, speed, paper type, and number of copies. Paper type setting Quality/Speed settings Copy settings To see details about a setting, right-click a setting on the screen, and then select the What’s This? item. 8 From the Paper Setup tab, select the paper size and orientation. Paper size setting Orientation setting To see details about a setting, right-click a setting on the screen, and then select the What’s This? item.
9 From the Print Layout tab, select the layout and duplexing settings for the type of document you are printing. Layout setting Duplexing setting To see details about a setting, right-click a setting on the screen, and then select the What’s This? item. 10 Once you have applied all the settings you want in Print Properties, click OK at the bottom of the screen to return to the Print dialog box. 11 Click Print.
Scanning The following steps show you how to scan and save images. 1 Load your document on the scanner glass (see page 11). 2 Open the Lexmark All-In-One Center (see page 13). The All-In-One Main Page displays. 3 Click Preview Now in the upper right corner of the All-In-One Main Page. An image of the scanned item displays in the preview section. 4 Click and drag to select a specific area of the preview image to scan. 5 Click See More Scan Settings to review and change the scan settings.
8 If you are sending the scanned image to a software program, click Scan Now to complete the scan. If you are using the Creative Tasks section, follow the instructions on the computer screen. For a list of the Creative Tasks available from the All-In-One Main Page, see page 15. Copying To make a quick copy, press Black or Photo/Color copy on the control panel. Note: The computer must be turned on. To make black and white, gray, or color copies: 1 Load your document on the scanner glass (see page 11).
Faxing The following section gives you basic faxing information. Note: DSL (digital subscriber line), ISDN (integrated services digital network) and cable modems are not fax modems and are not supported. Sending a fax The following steps lead you through sending a fax using the computer modem. 1 Load your document on the scanner glass (see page 11). 2 Open the Lexmark All-In-One Center (see page 13). 3 Click Preview Now in the upper right corner of the All-In-One Main Page.
Creating fun projects You can create other fun projects, such as photos, cards, envelopes, transparencies, iron-on transfers, and more. 1 Open the Lexmark Solution Center (see page 19). 2 Click How To. 3 Select a project from the list. 4 Follow the instructions on the computer screen.
Maintenance Replacing print cartridges The Lexmark 3100 Series uses the following cartridges: Left cartridge carrier Right cartridge carrier 19 (Color) 48 (Black) 20 (Color) 50 (Black) 25 (Color) 55 (Black) 90 (Photo) Note: In order to print, two cartridges must be installed. Either a black or photo cartridge may be used with the color cartridge. For information about ordering supplies, see Maintenance on page 20. Removing the used cartridges 1 Make sure the AIO is on.
Installing the cartridges 1 If you are installing new cartridges, remove the storage unit (photo cartridge only), sticker and transparent tape from the bottom of the cartridges. Warning: Do not touch or remove the gold contact areas on the back and bottom of the cartridges. 2 Insert the color cartridge in the left carrier. Insert the black or photo cartridge in the right carrier. Depending on the part numbers you use, the color of the cartridge tops may vary.
Specifying cartridge settings in the printer software Before you specify the print cartridge settings in the printer software, install the cartridges. For help, see “Installing the cartridges” on page 39. 1 Open the Lexmark Solution Center (see page 19). 2 From the Maintenance tab, click Install a new print cartridge. 3 Select the type of cartridge you installed. Note: Specify whether the cartridge is a new cartridge or an old cartridge (one that has been used before).
Cleaning the print cartridge nozzles To improve print quality, you may need to clean the print cartridge nozzles. Clean the nozzles when: • • • • • Characters are not printing completely. White dashes appear in graphics or printed text. Print is smudged or too dark. Vertical, straight lines are not smooth. Colors on print jobs are faded or they differ from the colors on the screen. To clean the nozzles: 1 Load plain paper (see page 8). 2 Open the Lexmark Solution Center (see page 19).
3 Hold the damp cloth against the gold nozzle area for about three seconds. Gently blot and wipe dry in one direction (this prevents the colors in the color cartridge from mixing). Nozzles 4 Hold a clean, damp section of cloth against the contacts for about three seconds. Gently blot and wipe dry in one direction. Contacts 5 Allow the nozzles and contacts to dry completely. 6 Reinstall the print cartridges. 7 Align the print cartridges (see page 40). 8 Print your document again.
Preserving the print cartridges To ensure the longest life from your print cartridges and optimum performance from your All-In-One: • Keep a new print cartridge in its packaging until you are ready to install it. • Keep your photo cartridge in the print cartridge storage unit when not in use. A print cartridge storage unit is included with new photo print cartridges. Use the print cartridge storage unit to store your black cartridge when you are using the photo cartridge.
Troubleshooting This section helps you solve problems you may have with the AIO. Additional troubleshooting information is available in the Lexmark Solution Center. For help accessing the Lexmark Solution Center, see page 19.
If you are still experiencing problems, see the following table to select a topic.
Setup troubleshooting Use this section to solve problems you may have during setup. Power light does not come on 1 Make sure the power supply is correctly inserted into the AIO (see page 6). 2 Check the power supply connections. 3 Press Power on the control panel. Alignment page or test page does not print 1 Make sure you remove the sticker and transparent tape from both print cartridges. For help installing print cartridges, see page 39.
AIO is not communicating with the computer 1 Disconnect and reconnect both ends of the USB cable. For help, refer to the setup documentation. 2 Unplug the AIO from the electrical wall outlet, and then reconnect the power supply. Press Power if your AIO did not power on. For help, refer to the setup documentation. 3 Restart the computer. If the problem continues, remove and then reinstall the software (see page 53). Installation appears incomplete The software may not be installed properly.
Printing troubleshooting A blank page prints 1 Make sure you remove the sticker and transparent tape from both print cartridges. For help installing print cartridges, see page 39. 2 Make sure the print cartridges are properly installed (see page 39). 3 Make sure you loaded the paper correctly and did not force the paper into the AIO (see page 8). 4 Make sure the Lexmark 3100 Series is set as the default printer (see page 54). AIO prints slowly 1 Close all programs not in use.
Vertical lines are jagged or edges are not smooth 1 Adjust the Quality/Speed setting in Print Properties (see page 18). For best print quality, select Better or Best. 2 Align the print cartridges. To align the print cartridges: a Open the Lexmark Solution Center (see page 19). b From the Maintenance tab, click Align to fix blurry edges. White lines appear in graphics or solid black areas Clean the print cartridge nozzles.
Scanning, copying, and faxing troubleshooting Scanning or using a scanned image with a software program takes a long time or freezes the computer Lower the scanning resolution. Scanning resolution is much different than printing resolution and is generally set much lower. To change the scanning resolution: 1 Open the Lexmark All-In-One Center (see page 13). 2 From the Scan section, click See More Scan Settings. 3 Click Display Advanced Scan Settings.
Edge of the copy does not print Make sure: • The original is properly oriented on the glass (see page 11). • The area you want to copy is not larger than the printable area of the page. Apply the Fit-to-page feature. To apply the Fit-to-page feature: 1 Open the Lexmark All-In-One Center (see page 13). 2 From the Copy section, click See More Copy Settings. 3 From the Reduce/Enlarge section, click the second button, and then select Fit to page from the corresponding drop-down menu.
Fax function does not work If you are having trouble sending or receiving faxes, make sure: • The computer and the AIO are on. • The computer is connected to a phone line. A phone connection is required for faxing to function. • You have a working fax modem installed on your computer. • You have installed the fax software included on the CD. • The fax driver you want to use is the default fax driver in the All-In-One Center. To verify your fax driver default: 1 Open the All-In-One Center (see page 13).
Removing and reinstalling the software If the AIO software is not functioning properly or a communications error message displays when you try to use the AIO, you may need to remove and then reinstall the AIO software. 1 From the desktop, click Start Lexmark 3100 Series Programs Uninstall Lexmark 3100 Series. 2 Follow the instructions on the computer screen to remove the AIO software. 3 Restart the computer before reinstalling the software.
Setting the AIO as the default printer Windows 98 and Windows Me users: 1 Click Start Settings Printers. 2 Right-click the Lexmark 3100 Series printer icon. 3 Make sure: • Set as Default is selected. • Pause Printing is not selected. Windows 2000 users: 1 Click Start Settings Printers folder. 2 Right-click the Lexmark 3100 Series printer icon. 3 Make sure: • Set as Default is selected. • Pause Printing is not selected. • Use Printer Offline is not selected.
Other help sources If the preceding solutions do not solve the problem with your All-In-One: • Refer to the Lexmark Solution Center software for more troubleshooting information: 1 Click Start Programs Lexmark 3100 Series Lexmark 3100 Series Solution Center. 2 Click the Troubleshooting tab on the left side of the screen. • Visit our Web site at http://support.lexmark.com/ for help.
Notices Emissions notices Federal Communications Commission (FCC) compliance information statement The Lexmark 3100 Series 4477-001/4478-001 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/ J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Japanese VCCI notice ENERGY STAR The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.
Index A accessing photos from a computer 24 from a memory card 24 adding text to page layout 26 adding text to photos 30 Advanced tab 20 AIO software 13 album page 26 aligning print cartridges 40 All-In-One Center, see Lexmark All-In-One Center 13 All-In-One Main Page Copy section 14 Creative Tasks section 15 Preview section 15 Scan section 14 All-In-One status 19 B banner paper loading 10 banners, printing 17 black and white, printing in 18 black cartridge part number 38 Black Copy button 7 blank page pri
change speed settings 17 print a banner 17 print a photo 17 print a poster 17 print an envelope 17 print on both sides of the paper 17 see more printing ideas 17 I Want To menu 17 ink cartridges viewing ink levels of 19 ink levels viewing 19 installing print cartridges 39 iron-on transfers loading 10 printing 17 L layout selecting 18 Lexmark All-In-One Center opening 13 using 13 Lexmark Photo Editor opening 21 using 21 Lexmark Solution Center 19 Advanced tab 20 Contact Information tab 20 How To tab 19 Main
preserving print cartridges 43 Preview Now button 34 Preview section Preview Now button 34 Print/Copy preview 15 Scan preview 15 print cartridges aligning 40 cleaning nozzles 41 installing 39 part numbers 38 preserving 43 removing 38 replacing 38 viewing ink levels of 19 wiping nozzles 41 Print Layout tab 18 print nozzles cleaning 41 print nozzles, wiping 41 Print Properties 17 I Want To menu 17 opening 17 Options menu 18 Paper Setup tab 18 Print Layout tab 18 Quality/Copies tab 18 Save Settings menu 18 tab
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