Lexmark 1300 Series User's Guide December 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. All rights reserved.
Important safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person.
Contents Finding information about the printer..........................................................................7 Setting up the printer...................................................................................................11 Checking the box contents................................................................................................................11 Learning about the printer..........................................................................................
Working with photos...................................................................................................28 Using Print Properties to print borderless photos..............................................................................28 Printing photos from the Photo Library..............................................................................................28 Printing Photo Packages.......................................................................................................
Blinking power light troubleshooting..................................................................................................46 Power light blinks slowly............................................................................................................................. 46 Power light blinks rapidly ............................................................................................................................ 46 Error messages troubleshooting...................................
Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you instructions for setting up You can find this document in the printer box or on the hardware and software. Lexmark Web site at www.lexmark.com. Getting Started or Setup Solutions booklet Description Where to find The Getting Started booklet gives you instructions for You can find this document in the printer box or on the setting up hardware and software (on Windows Lexmark Web site at www.lexmark.com.
User's Guide Description Where to find The User's Guide gives you instructions for using the printer and other information such as: When you install the printer software, the User's Guide will be installed. • • • • • • • • • 1 Click Start Programs or All Programs Using the software (on Windows operating systems) Lexmark 1300 Series. Loading paper 2 Click User's Guide.
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.
Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • • • • Machine Type number Serial number Date purchased Store where purchased 10
Setting up the printer To set up the printer, follow the instructions on the Setup sheet that came with the product. Checking the box contents 1 5 2 3 4 Name Description 1 Power supply cord Fits into the power supply attached to the back of the printer.
Learning about the printer Understanding the parts of the printer 6 5 4 1 2 3 Use the 1 To • • • • Turn the printer on and off. Cancel a print job. Press in the middle of a print job. Load or eject paper. Troubleshoot. For more information, see “Blinking power light troubleshooting” on page 46. 2 Access cover 3 Paper exit tray 4 Paper feed guard Prevent items from falling into the paper slot. 5 Paper guide Keep paper straight when feeding. 6 Paper support Load paper.
1 2 Use the To 1 USB port Connect the printer to a computer using a USB cable. 2 Power supply Connect the printer to a power source using the power cord. 1 Plug the power cord all the way into the power supply on the printer. 2 Plug the power cord into an electrical outlet that other electrical devices have been using. 2 1 3 If the light is not on, press .
Learning about the software This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating system, see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 1300 Series folder. 2 Double-click the printer Help icon. Using the printer software Use this software To Imaging Studio Print documents or photos. Solution Center Find troubleshooting, maintenance, and cartridge-ordering information.
Click To access Details Slideshow View a slideshow of your photos. Poster Print your photos as a multiple-page poster. From the bottom left corner of the Welcome screen: Click Setup and diagnose printer To • • • • Check ink levels. Order print cartridges. Find maintenance information. Select other Solution Center tabs for more information, including how to change printer settings and troubleshooting.
From here You can Troubleshooting • Learn tips about the current status. • Solve printer problems. Maintenance • • • • • • Contact Information Install a new print cartridge. View shopping options for new cartridges. Print a test page. Clean to fix horizontal streaks. Align to fix blurry edges. Troubleshoot other ink problems. Learn how to contact us by telephone or on the World Wide Web. Advanced • • • • • • Change the appearance of the Printing Status window. Download the newest software files.
Using the Save Settings menu From the “Save Settings” menu, you can name and save the current Print Properties settings for future use. You can save up to five custom settings. Using the I Want To menu The “I Want To” menu contains a variety of task wizards (printing a photo, an envelope, a banner, a poster, or printing on both sides of the paper) to help you select the correct print settings for a project.
Click To • Select Page Setup options. • Select Options to customize the toolbar appearance or select a different setting for printing photos. • Access links to the Lexmark Web site. • Access Help for additional information. • Uninstall the Toolbar. Normal Print an entire Web page in normal quality. Quick Print an entire Web page in draft quality. Black and White Print an entire Web page in black and white. Text Only Print only the text of a Web page.
3 Click Printing Preferences. 4 Click the Save Settings menu. 5 From the Restore section, select Factory Settings (Defaults). Note: Factory default settings cannot be deleted.
Loading paper and various paper types Loading paper 1 Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. 2 Load the paper vertically against the right side of the paper support. 3 Adjust the paper guide until it rests against the left edge of the paper.
Load up to 10 envelopes Make sure • • • • • The stamp location is in the upper left corner. The print side of the envelopes faces you. The envelopes are designed for use with inkjet printers. The envelopes are loaded against the right side of the paper support. The paper guide rests against the left edge of the envelopes. Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Notes: – Do not load envelopes with holes, perforations, cutouts, or deep embossing.
Load up to 20 sheets of banner paper Make sure • You remove all the paper from the paper support before loading the banner paper. • You tear off only the number of pages needed to print the banner. • The banner paper is placed on a level surface behind the printer and fed up over the paper support. • You have selected the correct paper size for the banner in Print Properties. For more information, see “Using Print Properties” on page 16.
Printing Printing a document 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing a banner 1 Tear off only the number of sheets needed for the banner (up to 20 sheets). 2 Set the stack of paper on a level surface behind the printer, and feed up over the paper support. 3 With your document open, click File Print. 4 Click Properties, Preferences, Options, or Setup.
Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing collated copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper. 2 With a document open, click File Print. 3 Click Properties, Preferences, Options, or Setup.
Printing iron-on transfers 1 Load iron-on transfers. 2 With your image open, click File Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Print Layout tab, select Mirror if you want the printer software to flip the image. Select Normal if you have a program that automatically flips the image. 5 Click OK to close any printer software dialogs that are open. 6 Print the iron-on transfers. Note: Do not force iron-on transfers into the printer.
Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. 1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexmark Page Setup. b Adjust the print settings. c Click OK. Note: For additional print setting options, see “Using Print Properties” on page 16. 4 If you want to view the Web page before printing: a Click Preview.
4 Click Photos. The Fast Pics dialog appears. 5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper size in the printer, and the number of copies. 6 If you want to print one photo or image at a time: a Click the photos or images you do not want to print to deselect them. b To make common editing changes: 1 Right click the photo or image. 2 Click Edit. 3 Make your selections. 4 Follow the instructions on the screen.
Working with photos Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing. Using Print Properties to print borderless photos Use Print Properties to print photos from a Windows program. 1 Load paper.
5 From the Quality drop-down list, select a copy quality. 6 From the Paper Size in Printer drop-down list, select the paper size. 7 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options you want in the table. Use the drop-down list in the last column to view and select other sizes. 8 Click Print Now in the bottom right corner of the screen.
Notes: • If you want to change the slideshow settings, click the Settings tab. • If you want to save or print the slideshow, click the Share tab. 4 Click View Show. Viewing a saved slideshow 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Slideshow. 3 Follow the instructions on the screen. Printing an image as a multiple-page poster 1 Load paper. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 Click Poster.
Maintaining the printer Changing print cartridges Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the access cover. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier lever to raise the cartridge carrier lid. 4 Remove the used print cartridge. To recycle the used cartridge, see “Recycling Lexmark products” on page 37.
Installing print cartridges 1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. 1 2 Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges. 2 Press down on the cartridge carrier levers to raise the cartridge carrier lids. 3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier. 4 Snap the lids closed.
5 Close the access cover. Achieving better print quality Improving print quality If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
4 Click Print. The Alignment page prints. 5 Find the number under the darkest arrow for each alignment group. 6 Use the up and down arrows in the Align Cartridges dialog box to select the number that matches the darkest arrow on the printed page for each alignment group. 7 Click OK. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper.
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the cartridge. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 34. 10 Repeat step 9 up to two more times.
Item Part number Average cartridge standard page yield is up to* Black cartridge 28† 175 Black cartridge 28A 175 High yield black cartridge 34 500 Color cartridge 29† 150 Color cartridge 29A 150 High yield color cartridge 35 500 Photo cartridge 31 Not applicable USB cable 1021294 Not applicable * Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711 (FDIS).
Refilling a print cartridge The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Follow the instructions on the computer screen.
Troubleshooting Setup troubleshooting Power light is not lit Make sure you have disconnected the power supply cord from the wall outlet and then from the printer. 1 Plug the cord all the way into the power supply on the printer. 2 Plug the cord into an electrical outlet that other electrical devices have been using. 2 1 3 If the light is not on, press .
Solution 4 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. Solution 5 1 Close all open software applications. 2 Disable any anti-virus programs. 3 Double-click the My Computer icon. In Windows XP, click Start to access the My Computer icon. 4 Double-click the CD-ROM drive icon.
Solution 4 1 Remove the print cartridges. 2 Make sure the sticker and tape have been completely removed from the back and bottom of the cartridges. 1 2 Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges. 3 Reinsert the print cartridges. Solution 5 Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: • In Windows XP Pro: Start Settings Printers and Faxes.
Print troubleshooting Improving print quality If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
3 Click Quality/Copies. 4 From the Quality/Speed area, select a lower print quality. Solution 6 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 47. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a b c d e f In all countries or regions except the United States, select your country or region. Click the links for drivers and downloads.
Poor text and graphic quality Examples of poor text and graphic quality include: • • • • • • • • • Blank pages Dark print Faded print Incorrect colors Light and dark bands in print Skewed lines Smudges Streaks White lines in print Solution 1 Check the ink levels, and install a new print cartridge if necessary. Solution 2 See “Improving print quality” on page 33.
c d e f Select your printer family. Select your printer model. Select your operating system. Select the file you want to download, and follow the directions on the computer screen. Partial document or photo prints Check that the paper size being used matches the printer setting. 1 From the software application, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Paper Setup. 4 Check the paper size.
Solution 4 Adjust the paper guide: • When using media less than 8.5 inches wide • Against the left edge of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media Solution 1 If there is a paper jam, see “Jams and misfeeds troubleshooting” on page 44. Solution 2 Verify that the specialty media is loaded correctly. Solution 3 Try loading one page, envelope, or sheet of specialty media at a time.
6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print. Blinking power light troubleshooting Power light blinks slowly The printer is out of paper in the middle of a print job. Load more paper. See “Loading paper” on page 20. Power light blinks rapidly There is a paper jam. Clear the paper jam. For more information, see “Jams and misfeeds troubleshooting” on page 44. Error messages troubleshooting These messages appear on your computer screen.
Follow these steps to replace the color print cartridge in your printer: 1 Cancel the print job if not already canceled. 2 Replace the color print cartridge with a new cartridge. For more information, see “Removing a used print cartridge” on page 31 and “Installing print cartridges” on page 32. 3 Print again. To order supplies, click Order Ink on your computer screen. You can also see “Ordering supplies” on page 35 in this guide.
Notices Product name: Lexmark 1300 Series Machine type: 4115 Model(s): 001 Edition notice December 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates that you should not touch the marked area. CAUTION: This type of CAUTION indicates a hot surface. CAUTION: This type of CAUTION indicates a shock hazard. CAUTION: This type of CAUTION indicates a tipping hazard.
Mode Description Power consumption (Watts) Power Saver The product is in energy-saving mode. not applicable High Off The product is plugged into a wall outlet, but the power switch is turned off. not applicable Low Off (<1 W Off) The product is plugged into a wall outlet, the power switch is turned off, and the product is in the lowest possible power consumption mode. not applicable Off 3 The product is plugged into a wall outlet, but the power switch is turned off.
Index A E access cover 12 Advanced tab 16 aligning print cartridges 33 emission notices 49 envelopes loading 21 printing 24 error messages troubleshooting Black and Color cartridge replacement required 47 Black cartridge replacement required 46 Cartridge Alert 46 Color cartridge replacement required 46 paper jam 47 Paper Out 47 B banner paper jams 45 banner paper, loading 22 banner, printing 23 Black and Color cartridge replacement required 47 Black cartridge replacement required 46 blinking power light
P page does not print 39 paper exit tray 12 paper guide 12 paper jam 47 paper jam in paper support 44 paper jam in printer 44 paper or specialty media misfeeds 44 Paper Out 47 Paper Setup tab changing orientation 17 changing paper size 17 paper sizes, specifying 17 paper support 12 paper, loading 20 partial document or photo prints 44 parts access cover 12 paper exit tray 12 paper guide 12 paper support 12 power button 12 power supply 13 USB port 13 photo cards, loading 20 Photo Greeting Cards button 14 Pho
T Toolbar printing a Web page 26 printing only the photos from a Web page 26 using 17 Transfer Photos button 14 transparencies loading 21 printing 25 Troubleshooting tab 16 troubleshooting, blinking power light power light blinks rapidly 46 power light blinks slowly 46 troubleshooting, error messages Black and Color cartridge replacement required 47 Black cartridge replacement required 46 Cartridge Alert 46 Color cartridge replacement required 46 paper jam 47 Paper Out 47 troubleshooting, jams and misfeeds
