W850 User's Guide December 2012 Machine type(s): 4024 Model(s): 110 www.lexmark.
Contents 2 Contents Safety information.......................................................................................5 Learning about the printer...........................................................................7 Thank you for choosing this printer!.........................................................................................................7 Finding information about the printer....................................................................................................
Contents 3 Loading the multipurpose feeder............................................................................................................51 Loading letter‑ or A4‑size paper in the short‑edge orientation..............................................................54 Linking and unlinking trays......................................................................................................................55 Paper and specialty media guidelines.............................................
Contents 4 Administrative support............................................................................134 Finding advanced networking and administrator information.............................................................134 Using the Embedded Web Server.........................................................................................................134 Checking the virtual display.............................................................................................................
Safety information 5 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety information 6 CAUTION—SHOCK HAZARD: If you are installing an optional tray after setting up the printer, turn the printer off and unplug the power cord, the USB cable, and the Ethernet cable before continuing. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Learning about the printer 7 Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
Learning about the printer 8 What are you looking for? Find it here The latest supplemental information, updates, and customer support: Lexmark Support Web site— http://support.lexmark.com • • • • • Documentation Driver downloads Live chat support E‑mail support Voice support Note: Select your country or region, and then select your product to view the appropriate support site.
Learning about the printer 9 5 4 1 2 3 1 460 mm (18.1 in.) 2 640 mm (25.2 in.) 3 460 mm (18.1 in.) 4 200 mm (7.9 in.) 5 1724 mm (67.9 in.
Learning about the printer 10 Configured model 1 2 8 3 7 6 4 5 1 Bridge unit assembly 2 Finisher 3 Printer control panel 4 Optional 500‑sheet trays (Tray 3 and Tray 4 or 2,000‑sheet dual input trays) 5 Standard 500‑sheet trays (Tray 1 and Tray 2) 6 Optional 2,000‑sheet high capacity feeder (Tray 5) 7 Multipurpose feeder 8 Duplex unit Understanding the printer control panel 1 9 Item 1 2 8 3 4 6 5 1 2 3 4 5 6 7 8 9 0 # 7 Description Menu button Opens the menu inde
Learning about the printer Item 11 Description 2 Back button Returns the display to the previous screen 3 Display Shows messages that communicate the status of the printer 4 Indicator light 5 • • • • Select button Off—The power is off. Blinking green—The printer is warming up, processing data, or printing. Solid green—The printer is on, but idle. Solid red—Operator intervention is needed. • Opens a menu item and displays the available values or settings.
Minimizing your printer's environmental impact 12 Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.
Minimizing your printer's environmental impact 13 To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings, and then click General Settings. 3 Click Timeouts.
Minimizing your printer's environmental impact 14 Choose To Off Use factory default settings. This setting supports the performance specifications for your printer. To select a Quiet Mode setting: 1 From the printer control panel, press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until General Settings appears, and then press 4 Press the arrow buttons until Quiet Mode appears, and then press 5 Select the setting you want, and then press . . .
Additional printer setup 15 Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 16 Accessing the system board to install internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Note: This task requires a flathead screwdriver.
Additional printer setup 17 1 3 1 Hard disk connector 2 Flash memory or firmware card connectors 3 Printer memory card connector 2 Installing a memory card CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well and unplug any cables going to the printer.
Additional printer setup 3 Open the memory card connector latches. 4 Align the notch on the memory card with the ridge on the connector. 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover.
Additional printer setup 19 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Additional printer setup 20 Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover.
Additional printer setup 21 5 Push the internal print server or port interface card firmly into the card connector on the system board. 6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray. 7 Reinstall the system board.
Additional printer setup 3 Attach the ribbon cable to the hard disk. 4 Attach the mounting plate to the hard disk with the screws. 5 Press the ribbon cable connector into the hard disk connector on the system board.
Additional printer setup 23 6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. 7 Reinstall the system board. Replacing the access panel After you have installed options on the printer system board, follow these steps to reattach the access panel. Note: This operation requires a #2 Phillips screwdriver. 1 Align the tabs on the right side of the access panel with the slots on the printer.
Additional printer setup 24 3 Tighten the screws. 4 Plug the printer power cord back into a properly grounded electrical outlet, and then turn the printer on. Installing hardware options Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option.
Additional printer setup 25 Installing optional trays The printer supports the following optional input sources: • • • • 2 Tray Module (two 500‑sheet trays) 2,000‑sheet dual input trays 2,000‑sheet high capacity feeder Duplex unit CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Additional printer setup 3 Align the printer with the tray, and then lower the printer into place. 4 Turn the printer back on. 5 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 29. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable.
Additional printer setup 27 USB port Ethernet port Verifying printer setup • Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again. • Print a network setup page to verify that your printer is correctly connected to the network.
Additional printer setup 28 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the up or down arrow button until Reports appears, and then press .
Additional printer setup In Macintosh Click the CD icon on the desktop. Note: D is the letter of your CD or DVD drive. 3 Click Install, and then follow the instructions on the computer screen. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use. For Windows users 1 Open the printers folder.
Additional printer setup 30 Setting up wireless printing Follow these instructions if your printer model is wireless. Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP) and Wi-Fi Protected Access (WPA) are types of security used on a network. Preparing to set up the printer on a wireless network Notes: • Make sure your access point (wireless router) is turned on and is working properly.
Additional printer setup 31 – To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person. Installing the printer on a wireless network (Windows) Before installing the printer on a wireless network, make sure: • Your wireless network is set up and is working properly.
Additional printer setup 32 In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter or click OK. Note: D is the letter of your CD or DVD drive. 4 Click Install, and then follow the instructions on the computer screen. 5 Select Wireless connection when asked to choose a connection type.
Additional printer setup 33 1 2 2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information 1 Access the AirPort options: In Mac OS X version 10.
Additional printer setup 34 Configure the printer for wireless access 1 Type the network name (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router). 3 Select the type of security you want to use to protect the wireless network. 4 Enter the security information necessary for the printer to connect to the wireless network. 5 Click Submit. 6 Open the AirPort application on the computer: In Mac OS X version 10.
Additional printer setup 2 3 4 5 Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab. Type the IP address of the printer in the address field, and then click Add. In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double‑click Printer Setup Utility or Print Center. 3 From the Printer List, choose Add, and then click IP Printer. 4 Type the IP address of the printer in the address field, and then click Add.
Additional printer setup 36 If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type D:\setup.exe. c Press Enter or click OK. Note: D is the letter of your CD or DVD drive.
Additional printer setup In Mac OS X version 10.5 or later a From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan – System Preferences > Print & Fax b Click +. c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. d Click the IP tab. e Type the printer IP address in the address field, and then click Add. In Mac OS X version 10.
Additional printer setup 38 Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Additional printer setup 39 6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Close. For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Add the printer.
Additional printer setup 40 2 Install the printer driver. a Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system b Double‑click the software installer package. Wait for the installation dialog to appear.
Additional printer setup c Do either of the following: • Press and hold the COM port where you attached the serial cable to your computer (example: COM1). • Right‑click the COM port where you attached the serial cable to your computer (example: COM1). d From the menu that appears, select Properties. e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer. Check the serial heading of the menu settings page for the printer settings.
Loading paper and specialty media 42 Loading paper and specialty media This section explains how to load the standard and optional 500- and 2,000-sheet trays and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the paper size and type 1 Make sure that the printer is on and Ready appears. 2 From the printer control panel, press .
Loading paper and specialty media 6 Press 7 Press 43 once, and then press the left or right arrow button until Exit Config Menu appears. . The printer performs its power‑on sequence, and then Ready appears. Configuring Universal paper settings The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.
Loading paper and specialty media 44 3 Press the up or down arrow button until Portrait Height appears, and then press 4 Press the up or down arrow button to change the paper height setting, and then press . . Submitting Selection appears, followed by the Universal Setup menu. Loading the standard or optional 500‑sheet trays The printer has two standard 500‑sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500‑sheet trays. All 500‑sheet trays support the same paper sizes and types.
Loading paper and specialty media 45 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the recommended print side faceup. Load the paper in either the long‑edge or short‑edge orientation as shown. Notes: • Load sizes larger than A4 in the short‑edge orientation. • Make sure the paper is below the max fill line located on the edge of the paper tray.
Loading paper and specialty media 46 Loading A5 or Statement paper sizes The printer trays cannot distinguish between A5‑ (148 x 210 mm) and Statement‑size (139.7 x 215.9 mm) paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or Statement‑size paper in the paper trays, but not both. Note: The multipurpose feeder does not use auto‑size sensing and can support both A5‑ and Statement‑size print jobs.
Loading paper and specialty media 6 Press the up or down arrow button until Sense Executive or Sense B5 appears, and then press to select the paper size. Submitting Selection appears, followed by the Size Sensing menu. 7 Press 8 Press once, and then press the up or down arrow button until Exit Config Menu appears . The printer performs its power‑on sequence, and then Ready appears.
Loading paper and specialty media 48 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load paper in the tray with the print side down. X MA • Place pre-punched paper with the holes toward the left side of the tray. • When loading letterhead, place the header toward the front of the tray. 5 Insert the tray.
Loading paper and specialty media 49 Loading the 2,000-sheet dual input trays The 2,000-sheet dual input drawer includes two trays: an 850-sheet tray and a 1,150-sheet tray. Although the trays are different in appearance, they require the same process for loading paper. 1 Pull the tray out. 2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 3 Flex the sheets back and forth to loosen them, and then fan them.
Loading paper and specialty media 4 Load paper in the tray with the print side up. Note: Make sure the paper is below the maximum fill line on the rear guide. Overloading may cause jams. 5 Insert the tray.
Loading paper and specialty media 51 Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and envelopes. It can be used for single-page or manual printing or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets of 75 g/m2 (20 lb) paper • 10 envelopes • 75 transparencies The multipurpose feeder accepts paper or specialty media within the following dimensions: • Width—89 mm (3.
Loading paper and specialty media 52 3 Adjust the width guides to the correct positions for the paper size being loaded. 4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies Note: Avoid scratching or touching the print side.
Loading paper and specialty media 53 5 Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load letter, A4, B5, Executive, and transparencies with the recommended print side facedown and the long edge of the paper entering the printer first. • Load A3, A5, B4, Folio, Legal, and Statement paper with the recommended print side facedown and the short edge of the paper entering the printer first.
Loading paper and specialty media 54 6 Adjust the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. 7 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) based on the paper you loaded.
Loading paper and specialty media 55 Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked. The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except the multipurpose feeder.
Loading paper and specialty media 56 6 Press the up or down arrow button until Configure Bins appears, and then press 7 Press the up or down arrow button until Link appears, and then press . . Assigning a Custom Type name Assign a Custom Type name to a tray to link or unlink it. Associate the same Custom Type name to each tray that you want to link. Only trays with the same custom names assigned will link. 1 Make sure the printer is on and Ready appears.
Loading paper and specialty media 57 Changing a Custom Type name You can use the Embedded Web Server or MarkVisionTM to define a name other than Custom Type for each of the custom paper types that are loaded. When a Custom Type name is changed, the menus display the new name instead of Custom Type . To change a Custom Type name from the Embedded Web Server: 1 Type the printer IP address into the address field of your Web browser.
Paper and specialty media guidelines 58 Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60–128 g/m2 (16–34 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams.
Paper and specialty media guidelines 59 Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Paper and specialty media guidelines 60 Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. • Store individual packages on a flat surface.
Paper and specialty media guidelines Paper size Dimensions Tabloid 279.4 x 431.8 mm (11 x 17 in.) Legal 215.9 x 355.6 mm (8.5 x 14 in.) Executive3 184.2 x 266.7 mm (7.25 x 10.5 in.) Folio 215.9 x 330.2 mm (8.5 x 13 in.) Universal 182 x 431 mm (7.1 x 16.9 in.) to 139.7 x 297 mm (5.5 x 11.7 in.) 61 Standard 500‑sheet trays (Tray 1 Multipurpose feeder and Tray 2) Note: Turn size sensing off to 98.4 x 431.8 mm (3.8 x 17 in.) to support universal 89 x 297 mm (3.5 x 11.7 in.
Paper and specialty media guidelines 62 Optional input trays Paper size Dimensions Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high Duplex unit capacity feeder A4 210 x 297 mm (8.27 x 11.7 in.) A51 148 x 210 mm (5.83 x 8.27 in.) X X A62 105 x 148 mm (4.13 x 5.83 in.) X X A3 297 x 420 mm (11.7 x 16.5 in.) X X Statement1, 2 139.7 x 215.9 mm (5.5 x 8.5 in.) X X Oficio (México)2 215.9 x 340.4 mm (8.5 x 13.4 in.) X X JIS B53 182 x 257 mm (7.17 x 10.1 in.
Paper and specialty media guidelines 63 Paper size Dimensions Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high Duplex unit capacity feeder Universal 182 x 431 mm (7.1 x 16.9 in.) to 139.7 x 297 mm (5.5 x 11.7 in.) X X X 98.4 x 431.8 mm X (3.8 x 17 in.) to 89 x 297 mm (3.5 x 11.7 in.) for the multipurpose feeder only. X X 148 x 431.8 mm X (5.83 x 17 in.) to 140 x 297.2 mm (5.51 x 11.7 in.) for the duplex unit only. X 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.
Paper and specialty media guidelines Paper type Standard Multipurpose 500‑sheet trays tray (Tray 1 and Tray 2) 64 Optional 500‑sheet trays Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high capacity feeder Duplex unit Paper Card stock Transparencies X Paper Labels Bond Letterhead Envelopes X X X X X
Printing 65 Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 152 and “Storing paper” on page 60. Printing a document 1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 2 Send the print job: For Windows users a With a document open, click File > Print.
Printing 66 Source or process Print side Standard 500‑sheet trays Preprinted letterhead design is placed faceup. Optional 500‑sheet trays Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high capacity feeder Preprinted letterhead design is placed facedown. Multipurpose tray (simplex printing) Preprinted letterhead design is placed facedown. Duplex (two‑sided) printing from trays Preprinted letterhead design is placed facedown.
Printing 67 High capacity feeder Short‑edge orientation without finisher Long‑edge orientation with finisher Simplex (one-sided) printing Simplex (one-sided) printing AB C C AB AB C Duplex (two-sided) printing Duplex (two-sided) printing Multipurpose tray Simplex (one-sided) printing Duplex (two-sided) printing Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities.
Printing 68 • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com.
Printing 69 • Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 inches) of the edge of the label, of the perforations, or between die‑cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 inches) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, remove a 1.6 mm (0.
Printing 70 Job type Description Reserve When you send a Reserve print job, the printer does not print the job immediately. It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu. Repeat When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.
Printing 71 10 Press the up or down arrow button until appears next to the job you want to print, and then press 11 Press the up or down arrow button until appears next to the number of copies you want to print, and then press . . Note: Use the keypad to enter a number if necessary. For Macintosh users 1 With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.
Printing 72 Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .xps, and .dcx.
Printing 73 3 Press the up or down arrow button until appears next to the document you want to print, and then press . Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for example, .jpg). 4 Press to print one copy, or enter the number of copies using the keypad, and then press to initiate the print job. Note: Do not remove the flash drive from the printer until the document has finished printing.
Printing 74 Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear. 4 Press the up or down arrow button until Prt Quality Pgs appears, and then press . The print quality test pages print. 5 Press the up or down arrow button until Exit Config Menu appears, and then press .
Printing 75 3 Select the print job you want to cancel. 4 Click Delete. For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Open Print Queue • System Preferences > Print & Fax > select your printer > Open Print Queue 2 From the printer window, select the print job you want to cancel, and then delete it.
Printing 76 Finisher Bin 1 • The paper capacity is 500 sheets of A4/Letter and 300 sheets of A3/Ledger. • Envelopes, A5, A6, and Statement are not supported in this bin. • Finishing options are not supported in this bin. Finisher Bin 2 The paper capacity is 3,000 sheets when the standard finisher is installed. Finisher Bin 2 finishing features Size Two‑hole punch* Three‑ or Four‑hole punch Offset Single staple Dual staple A3 A4 Note: Supported only if feeding orientation is long edge.
Printing Size 77 Two‑hole punch* Oficio Three‑ or Four‑hole punch Offset Single staple Dual staple X * For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3‑hole punch and 10 in. (254 mm) for a 4‑hole punch. Punch—Two‑, three‑, or four‑hole punch settings Single staple—One staple Dual staple—Two staples Adjusting toner darkness 1 Type the printer IP address into the address field of your Web browser.
Understanding printer menus 78 Understanding printer menus Menus list Paper Menu Reports Network/Ports Default Source Paper Size/Type Menu Settings Page Device Statistics Active NIC Configure MP Network Setup Page1 Standard USB Substitute Size Paper Texture Profiles List NetWare Setup Page Parallel SMTP Setup Paper Loading Print Fonts Custom Types Print Directory2 Universal Setup Asset Report Bin Setup Print Demo Standard Network3 Security Settings Help Miscellaneous Security S
Understanding printer menus 79 Paper menu Default Source menu Menu item Description Default Source Tray MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the Default Source setting for the duration of the print job.
Understanding printer menus 80 Menu item Description Tray Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in each tray MP Feeder Size A4 A3 Tabloid JIS B4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder Notes: • Plain Pap
Understanding printer menus 81 Menu item Description MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in the multipurpose feeder Manual Paper Size A4 A3 Tabloid JIS B4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Notes: • From the Paper menu, Confi
Understanding printer menus 82 Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper being manually loaded Manual Envelope Size 7 3/4 Envelope 10 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Manual Envelope Type Envelope Rough Envelope Custom Type Note: Plain Paper is the factory defa
Understanding printer menus 83 Substitute Size menu Menu item Description Substitute Size All Listed Off Statement/A5 Letter/A4 11 x 17/A3 Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available substitutions are allowed. • The Off setting indicates no size substitutions are allowed. • Setting a substitution lets the job print without a Change Paper message appearing.
Understanding printer menus 84 Menu item Description Rough Envelope Texture Smooth Normal Rough Specifies the relative texture of the rough envelopes loaded in a specific tray Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Colored Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray
Understanding printer menus 85 Paper Loading menu Menu item Description Card Stock Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Recycled Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Labels Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Labels as the paper type Bond Loading Duplex Off Determines whether 2‑sided printi
Understanding printer menus 86 Menu item Description Custom Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh.
Understanding printer menus 87 Menu item Description Units of Measure Inches Millimeters Identifies the units of measure Portrait Width 3–17 inches 76–432 mm Sets the portrait width Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 11.69 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments.
Understanding printer menus 88 Menu Item Description Configure Bins Mailbox Link Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the factory default setting. • Bins assigned the same name are automatically linked unless Link Optional is selected. • The Mailbox setting treats each bin as a separate mailbox. • The Link setting links together all available output bins.
Understanding printer menus 89 Menu item Description Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers. Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This menu item is available when more than one network option is installed.
Understanding printer menus 90 Standard Network or Network menus Note: Only active ports appear in this menu; all inactive ports are omitted. Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data.
Understanding printer menus 91 Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing. This menu appears only if a formatted disk is installed. Notes: • Off is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is installed and is not defective. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port.
Understanding printer menus 92 Menu item Description Print Setup Page Prints a report containing information about the current network setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings.
Understanding printer menus 93 Menu item Description Activate On Off Activates TCP/IP View Hostname Lets you view the current TCP/IP hostname Note: On is the factory default setting. Note: This can be changed only from the Embedded Web Server. IP Address Lets you view or change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Understanding printer menus 94 Menu item Description Enable IPv6 On Off Enables IPv6 in the printer Auto Configuration On Off Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router View Hostname Lets you view the current setting View Address Note: These settings can be changed only from the Embedded Web Server. Note: On is the factory default setting. Note: On is the factory default setting.
Understanding printer menus 95 AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > AppleTalk Menu item Description Activate Yes No Activates AppleTalk support View Name Shows the assigned AppleTalk name Note: Yes is the factory default setting. Note: The name can be changed only from the Embedded Web Server.
Understanding printer menus 96 Menu item Description NSQ/GSQ Mode Yes No Specifies the NSQ/GSQ Mode setting Note: Yes is the factory default setting. LexLink menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > LexLink menu Menu item Description Activate On Off Activates LexLink support View Nickname Lets you view the assigned LexLink nickname Note: Off is the factory default setting.
Understanding printer menus 97 Menu item Description NPA Mode Auto Off Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated.
Understanding printer menus 98 Menu item Description Primary SMTP Gateway Specifies SMTP server port information Primary SMTP Gateway Port Note: 25 is the default SMTP gateway port. Range is 1‑65536. Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specifies the amount of time in seconds before the server stops trying to send the e‑mail Note: 30 seconds is the factory default setting.
Understanding printer menus 99 Security menu Miscellaneous menu Menu item Description Login Restriction Login failures Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out 1-10 (3 attempts) Failure time frame 1-60 (5 minutes) Lockout time 1-60 (5 minutes) Panel Login Timeout Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. 3 attempts is the factory default setting.
Understanding printer menus 100 Disk Wiping menu Menu item Description Automatic Wiping Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Automatic Wiping marks all disk space used by a previous job and does not permit the file system to reuse this space until it has been sanitized.
Understanding printer menus 101 Menu item Description Manual Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it. Notes: • “Single pass” is the factory default setting.
Understanding printer menus 102 Set Date/Time menu Menu item Description View Date/Time Lets you view the current date and time settings for the printer Set Date/Time Note: Date/Time is set in YYYY-MM-DD HH:MM format. Time Zone Note: GMT is the factory default setting. Observe DST On Off Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
Understanding printer menus 103 Menu item Description Run Initial setup Yes No Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No. Paper Sizes US Metric Specifies the printer factory default measurements. The default is determined by the country/region selection in the initial setup wizard.
Understanding printer menus 104 Menu item Description Timeouts Power Saver 1–240 min Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes: • 30 minutes is the factory default setting. • Lower settings conserve more energy, but may require longer warm‑up times. • Select the lowest setting if the printer shares an electrical circuit with room lighting or you notice lights flickering in the room.
Understanding printer menus 105 Menu item Description Print Recovery Page Protect Off On Lets the printer successfully print a page that may not have printed otherwise Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints.
Understanding printer menus 106 Menu item Description Job Waiting On Off Specifies that print jobs be removed from the print queue if they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print normally. When the missing information and/or options are obtained, the stored jobs print. Notes: • Off is the factory default setting. • This menu appears only if a non-Read Only printer hard disk is installed.
Understanding printer menus 107 Menu item Description Job Accounting On Off Specifies whether the printer stores statistical information about the most recent print jobs on the hard disk Notes: • Off is the factory default setting. Off means the printer does not store job statistics. • The statistics include a record of print errors, the print time, the job size in bytes, the requested paper size and type, the total number of printed pages, and the total number of copies requested.
Understanding printer menus 108 Finishing menu Menu item Description Sides (Duplex) 1 sided 2 sided Specifies whether duplex (2‑sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • To set 2‑sided printing from the software program: for Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup; for Macintosh users, choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus.
Understanding printer menus 109 Menu item Description Separator Source Tray Manual Feeder Specifies the paper source for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multi‑Purpose Feeder to appear as a menu setting.
Understanding printer menus 110 Menu item Description Hole Punch Mode 2, 3 2, 4 Specifies the number of hole punches in print jobs Notes: • This menu item is available only when a finisher with Hole Punch is installed. • The values of 2 and 3 are displayed only when the 3 Hole Finisher, that can also be used for 2 holes, is installed. • The 3 hole finisher allows the user to select 2 or 3 hole punch. • The 4 hole finisher allows the user to select 2 or 4 hole punch.
Understanding printer menus 111 Menu item Description Enhance Fine Lines On Off Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window.
Understanding printer menus 112 Menu item Description Delete Downloads on Disk Delete Now Do Not Delete Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printer hard disk Note: Delete Now is the default setting.
Understanding printer menus 113 PDF menu Menu item Description Scale to Fit Yes No Scales page content to fit the selected paper size Annotations Do Not Print Print Prints annotations in a PDF Note: No is the factory default setting. Note: Do Not Print is the factory default setting.
Understanding printer menus 114 Menu item Description Font Name Identifies a specific font and the option where it is stored Notes: • Courier 10 is the factory default setting. • The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for download. Symbol Set 10U PC‑8 12U PC‑850 Specifies the symbol set for each font name Notes: • 10U PC‑8 is the US factory default setting. • 12U PC‑850 is the international factory default setting.
Understanding printer menus 115 Menu item Description PCL Emulation Settings A4 Width 198 mm 203 mm Sets the printer to print on A4‑size paper Notes: • 198 mm is the factory default setting. • The 203‑mm setting sets the width of the page to allow the printing of eighty 10‑pitch characters.
Understanding printer menus 116 Menu item Description Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Description Intl CG Times Sets the default font for HTML documents Intl Courier Notes: Intl Univers •
Understanding printer menus 117 Menu item Description Orientation Portrait Landscape Sets the page orientation for HTML documents Margin Size 8–255 mm Sets the page margin for HTML documents Note: Portrait is the factory default setting. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting.
Understanding printer menus 118 Flash Drive menu Menu item Description Copies 1–999 Specifies a default number of copies for each print job Paper Source Tray MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Sides (Duplex) 2 sided 1 sided Controls whether the job prints on one side or both sides of the paper Staple Off Auto Front Back Dual Speci
Understanding printer menus 119 Menu item Description Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes: • Long Edge is the factory default setting. • Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages.
Understanding printer menus 120 Menu item Description Separator Sheets None Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • None is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On. If Collation is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.
Understanding printer menus 121 Menu item Description Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guide Provides instructions for safely moving the printer Supplies Guide Provides part numbers for ordering supplies
Maintaining the printer 122 Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the standard exit bin. 3 Dampen a clean, lint‑free cloth with water.
Maintaining the printer 123 Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press the up or down arrow button until Status/Supplies appears, and then press . 3 Press the up or down arrow button until View supplies appears, and then press .
Maintaining the printer 124 When 88 Replace Cartridge appears, you must replace the cartridge. Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely low print coverage (less than 1.25%) for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion of toner. Ordering a photoconductor kit When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor kit.
Maintaining the printer 125 Replacing supplies Replacing the toner cartridge When 88 Cartridge low, 88.yy Replace cartridge, or 88 Replace cartridge to continue appears, or when print becomes faded: 1 Turn the printer off. 2 Open the front door. 3 Grasp the handle and pull out the cartridge. 4 Unpack a new cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time.
Maintaining the printer 126 5 Firmly shake the cartridge side-to-side several times to redistribute the toner. 6 Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 7 Close the front door.
Maintaining the printer 127 Replacing the photoconductor You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies. To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor has reached a maximum of 60,000 pages. The printer automatically notifies you before the photoconductor reaches this point.
Maintaining the printer 3 Lower Side Door A. 4 Pull the photoconductor out of the printer. Place the photoconductor on a flat, clean surface. 5 Unpack the new photoconductor.
Maintaining the printer 6 Align and insert the end of the photoconductor. 7 Remove the tape from the top of the photoconductor. 8 Push the photoconductor as far as it will go. The photoconductor clicks into place when correctly installed.
Maintaining the printer 130 9 Close Side Door A. 10 Close the front door. Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Maintaining the printer 131 • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Removing the optional trays 1 Remove the tray. 2 Remove the two thumbscrews and set them aside. 3 Insert the tray into the printer.
Maintaining the printer 4 Remove the cable cover. 5 Disconnect the optional drawer connector.
Maintaining the printer 133 6 Attach the cable cover. 7 Lift the printer off the trays. Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position.
Administrative support 134 Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Administrative support 135 Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Administrative support 136 Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings. For more information, see “Printing a menu settings page” on page 27. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default setting.
Troubleshooting 137 Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working.
Troubleshooting 138 Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper Changed, Continue appears, and then press .
Troubleshooting 139 Change to load You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper Changed, Continue appears, and then press .
Troubleshooting 140 Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper Changed, Continue appears, and then press .
Troubleshooting 141 Try one or more of the following: • Move the guides in the tray to the correct positions for the paper size loaded. Note: To learn how to adjust the paper guides, press the up or down arrow button until Show Me appears, and . then press • Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting.
Troubleshooting 142 Insert the hole punch box Insert the hole punch box into the finisher. Wait for the message to clear. Note: To learn how to insert the hole punch box, press the up or down arrow button until Show Me appears, and then press . Load with Try one or more of the following: • Load the specified paper into the specified source to clear the message and continue printing. • Cancel the print job.
Troubleshooting 143 Load Manual Feeder with Try one or more of the following: • Load the multipurpose feeder with the correct paper type and size. • Ignore the request and print on paper that is already being used in one of the trays. Press the up or down arrow button until Automatically select paper appears, and then press . If the printer finds a tray that has paper of the correct type, it uses the paper from that tray.
Troubleshooting 144 Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Remove paper from bin Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then press the up or down arrow button until Continue appears, and then press . Remove paper from all bins Output bins have reached their capacity.
Troubleshooting 145 32 Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the up or down arrow button until Continue appears, and then press to clear the message and print the job using a different paper tray. • Check tray length and width guides and make sure the paper is properly loaded in the tray.
Troubleshooting 146 37 Insufficient memory to collate job Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press .
Troubleshooting 147 39 Complex page, some data may not have printed Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to clear the message and continue printing. • Cancel the current print job. Press the up or down arrow button until Cancel job appears, and then press . • Install additional printer memory.
Troubleshooting 148 53 Unformatted flash detected Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option error is the number of the serial option.
Troubleshooting 149 56 Parallel port disabled is the number of the parallel port. Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port disabled is the number of the serial port.
Troubleshooting 150 57 Configuration change, some held jobs were not restored Since the time the jobs were stored on the printer hard disk, something changed in the printer to invalidate the held jobs. Possible changes include: • • • • The printer firmware was updated. Paper input, output, or duplex options needed for the print job were removed. The print job was created using data from a device in the USB port, and the device is no longer in the port.
Troubleshooting 151 62 Disk full Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. 63 Unformatted disk Try one or more of the following: • Press the up or down arrow button until Format Disk appears, and then press to clear the message and continue printing. • Format the disk.
Troubleshooting 152 88.yy Replace cartridge The toner cartridge is exhausted. 1 Replace the toner cartridge. 2 Press the up or down arrow button until Continue appears, and then press to clear the message. 88 Replace cartridge to continue Replace the toner cartridge. 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.
Troubleshooting 153 • Flex, fan, and straighten paper before loading it. • • • • Do not use paper that has been cut or trimmed by hand. Do not mix paper sizes, weights, or types in the same stack. Make sure all sizes and types are set correctly in the printer control panel menus. Store paper per the manufacturer's recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display.
Troubleshooting 154 Jam numbers What to do 200–202 Open Door A, and then remove the jam. 203 Open Doors A and E, and then remove any jams. 230 Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams. 231 Lower the duplex unit (Door D), and then remove the jam. Open Door A, and then remove the jam. 24x Open each tray, and then remove any jams. 250 1 2 3 4 280–281 Remove all media from the multipurpose feeder. Flex and stack the media.
Troubleshooting 155 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A. 202 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Troubleshooting 156 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A. 203, 230–231 paper jams 203 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Troubleshooting 2 Open Door E by pushing the release latch and lowering the door. 3 Pull the jam up. 4 Close Door E. 5 Close Door A.
Troubleshooting 230 paper jam 1 Open Door D. 2 Remove the jam. 3 Close Door D.
Troubleshooting 4 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 5 Open Door E by pushing the release latch and lowering the door.
Troubleshooting 6 Pull the jam up. 7 Close Door E. 8 Close Door A. 231 paper jam 1 Open Door D.
Troubleshooting 2 Remove the jam. 3 Close Door D. 4 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Troubleshooting 162 5 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 6 Close Door A. 24x paper jam Jam in Tray 1 1 Remove Tray 1 from the printer.
Troubleshooting 2 Remove the jam. 3 Insert Tray 1. Jam in the optional tray 1 Pull the tray out.
Troubleshooting 2 Remove the jam. 3 Insert the tray. Clearing jam in Door A 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Troubleshooting 165 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A. Clearing jam in Door B 1 Open Door B.
Troubleshooting 2 Pull the jam up and toward you. 3 Close Door B. 241 paper jam 1 Open Door C.
Troubleshooting 2 Pull the jam up and toward you. Note: Make sure all paper fragments are removed. 3 Close Door C. 4 Open Tray 1, and then remove any crumpled paper from the tray. 5 Insert Tray 1.
Troubleshooting 168 250 paper jam 1 Remove the paper from the multipurpose feeder. 2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Load the paper into the multipurpose feeder. 4 Adjust the paper guide to rest lightly against the edge of the paper. 280–282 paper jams 280‑281 paper jams 1 Open Door A by pushing the release latch up and lowering the door.
Troubleshooting 169 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A. 4 Open Door F. 5 Remove the jam. 6 Close Door F.
Troubleshooting 282 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F. 283, 289 staple jams 283 paper jam 1 Lift Door H.
Troubleshooting 2 Remove the jam. 3 Close Door H. 289 staple error 1 Open Door G. 2 Hold the lever on the staple cartridge holder, and move the holder to the right.
Troubleshooting 172 3 Firmly pull the colored tab to remove the staple cartridge. 4 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. 5 Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed at the entrance. 6 Press down on the staple guard until it snaps securely into place.
Troubleshooting 7 Push the cartridge holder firmly into the stapler until the holder clicks into place. 8 Close Door G. Priming Stapler appears. Priming ensures the stapler is functioning properly. 28x paper jam 284 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F.
Troubleshooting 4 Open Door G. 5 Remove the jam. 6 Close Door G. 7 Lift Door H. 8 Remove the jam. 9 Close Door H.
Troubleshooting 285–286 paper jams 1 Lift Door H. 2 Remove the jam. 3 Close Door H. 287–288 paper jams 1 Open Door F.
Troubleshooting 2 Remove the jam. 3 Close Door F. 4 Open Door G. 5 Remove the jam. 6 Close Door G. Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Printer control panel display is blank or displays only diamonds The printer self test failed.
Troubleshooting 177 Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, see “Printing from a flash drive” on page 72. Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print.
Troubleshooting 178 Confidential and other held jobs do not print These are possible solutions. Try one or more of the following: PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Troubleshooting 179 Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked.
Troubleshooting 180 3 Press the up or down arrow button until General Settings appears, and then press 4 Press the up or down arrow button until Timeouts appears, and then press . . 5 Press the up or down arrow button until Print Timeout appears, and then press 6 Press the up or down arrow button until the value you want appears, and then press . . Solving option problems Settings chosen from the software program or application can change or override settings chosen from the printer control panel.
Troubleshooting 181 Paper trays These are possible solutions. Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on.
Troubleshooting 182 Memory card Make sure the memory card is securely connected to the printer system board. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions.
Troubleshooting 183 MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing, click Additional on the Software and Documentation CD, and then select the Networking Guide link under Publications on this CD. Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and specialty media.
Troubleshooting 184 5 Press the up or down arrow button until Jam Recovery appears, and then press 6 Press the up or down arrow button until On or Auto appears, and then press . . Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 From the printer control panel, press and hold and the right arrow button while turning the printer on.
Troubleshooting 185 If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images Try one or more of the following: CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting.
Troubleshooting Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. Incorrect margins ABC DEF These are possible solutions.
Troubleshooting Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog.
Troubleshooting THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Print is too dark ABC DEF These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.
Troubleshooting Print is too light ABC DEF These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop‑up menus.
Troubleshooting 190 Repeating defects These are possible solutions. Try one or more of the following: Replace the transfer roller if the defects occur every: 58.7 mm (2.31 in.) Replace the photoconductor if the defects occur every: 44 mm (1.73 in.) Replace the fuser if the defects occur every: • 78.5 mm (3.09 in.) • 94.2 mm (3.71 in.) Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
Troubleshooting 191 CHECK THE PAPER TYPE • • • • Try a different type of paper. Use only the recommended transparencies. Ensure that the Paper Type setting matches what is loaded in the tray or feeder. Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder. ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
Troubleshooting THERE IS TONER IN THE PAPER PATH Contact Customer Support. Streaked vertical lines These are possible solutions. Try one or more of the following: THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
Troubleshooting 193 THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off ABC DEF These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting.
Troubleshooting 194 Toner specks ABC DEF These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer.
Troubleshooting 195 Contacting customer support When you contact customer support, describe the problem you are experiencing, the printer control panel light sequence, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem.
Notices 196 Notices Product information Product name: W850 Machine type: 4024 Model(s): 110 Edition notice December 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Notices 197 GOVERNMENT END USERS The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Notices 198 New York Apple Computer, Inc. Oxford Arthur Baker Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Notices 199 Temperature information Ambient temperature 15–32° C (60–90° F) Shipping temperature ‑40–60° C (‑40–140° F) Storage temperature 1–60° C (34–140° F) Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.
Notices 200 Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
Notices 201 Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout.
Notices 202 This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. CCC EMC notice BSMI EMC notice This is a CNS-13438 EMC Class A product. Please be aware of the notice below: Warning to user: This is a Class A ITE. In a residential area, this product may cause radio interference, in which case the user may be required to take adequate measures.
Notices 203 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada.
Notices 204 permissions from any local authority, regulatory bodies or any organization, required by the end-user to install and operate this product at his premises.
Notices 205 Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc.
Notices 206 STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
Notices 207 Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web. Remote technical support is provided for this product throughout its warranty period.
Notices 208 Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Index 209 Index Numerics 1,150‑‑sheet tray loading 49 1565 Emulation error, load emulation option 152 2,000‑sheet dual input trays installing 25 loading 49 2,000‑sheet high capacity feeder installing 25 2000‑sheet high capacity feeder loading 47 30 Invalid refill, change cartridge 144 31.
Index 210 configurations printer 9 Configure MP menu 82 configuring port settings 38 conservation settings Quiet Mode 13 conserving supplies 122 contacting customer support 195 control panel, printer 10 Custom Type changing name 57 Custom Types menu 86 customer support contacting 195 Ethernet networking Macintosh 35 Windows 35 Ethernet port 26 exit bins linking 55 exterior of the printer cleaning 122 e‑mail notice of low supply level 135 notice of paper jam 135 notice of paper needed 135 notice that
Index L labels, paper tips 68 letterhead loading, 2000‑sheet high capacity feeder 47 loading, multipurpose tray 65 loading, trays 65 tips 65 letterhead, printing on for Macintosh users 65 for Windows users 65 letter‑size paper loading 54 LexLink menu 96 linking exit bins 55 linking trays 55 Load with 142 Load with 142 Load with 142 Load with 142 Load Manual Feeder with 143 Load Manual Fee
Index characteristics 58 Executive 46 finishing features 75 letterhead 59 preprinted forms 59 recycled 12 selecting 59 setting size 42 setting type 42 Statement 46 storing 60 unacceptable 59 Universal Paper Size 86 Universal size setting 43 paper and specialty media, loading paper size, detecting 42 paper feed troubleshooting message remains after jam is cleared 183 page that jammed does not reprint 183 paper jams avoiding 152 paper jams, clearing 200–201 154 202 155 203 156 230 156 231 156 241 162 24x 162
Index 56 Serial port disabled 149 56 Standard parallel port disabled 149 56 Standard USB port disabled 149 56 USB port disabled 149 57 Configuration change, some held jobs were not restored 150 58 Too many disks installed 150 58 Too many flash options installed 150 61 Defective disk 150 62 Disk full 151 63 Unformatted disk 151 80 Routine maintenance needed 151 84 Insert photoconductor 151 84 Photoconductor abnormal 151 84 Photoconductor low 151 84 Replace photoconductor 151 88 Cartridge low 125, 15
Index paper type 42 TCP/IP address 92 Universal Paper Size 43 setting up serial printing 39 setting up the printer on an Ethernet network (Macintosh only) 35 on an Ethernet network (Windows only) 35 Setup menu 105 shipping the printer 133 SMTP Setup menu 97 Standard Network menu 90 standard tray loading 44 Standard USB menu 96 staple cartridges ordering 124 staple jam 289 staple error 170 status of supplies, checking 123 storing paper 60 supplies 122 Substitute Size menu 83 supplies conserving 122 status o
Index X XPS menu 112 215