Warranty

16
Problem Cause Solution
Significantly reduced
airflow.
Filter packaging has not been removed. Remove filter from packaging before use.
Fan speed is low.
Press ‘ ’ to adjust fan speed.
Filter needs to be replaced. Replace the air filters as instructed in the
Replacing the Air Filters section on page 12.
Not enough clearance on all sides of the
purifier.
Ensure there is at least 15 inches (38 cm) of
clearance on all sides of the purifier.
Poor air purification
quality.
Room is too large for the air purifier’s
applicable area.
Ensure the room is smaller than 300 ft² (30 m²).
Air inlet or outlet is blocked. Remove objects blocking air inlet or outlet.
Filter(s) not properly placed in housing. Properly place filter as noted in the Getting
Started and Replacing the Filters sections
(pages 8 & 12).
Filter reset button is
still illuminated after
replacing the air filter.
The air purifier has been reset incorrectly. See the Resetting the Air Purifier section on
how to properly reset the unit (page 13).
TROUBLESHOOTING (cont.)