Use and Care Manual

19
TROUBLESHOOTING (CONT.)
Problem
Possible Solution
White dust appears
around or in the
humidifier.
This is caused by minerals in the water. Use purified or distilled
water to fill the humidifier. Avoid using water with high mineral
content.
Clean the humidifier every 3 days (see Keeping Things Clean,
page 15).
The area around the
humidifier is damp or
wet.
Run the humidifier on a lower mist setting.
Open a window to ensure proper airflow for the humidifier, or
move the humidifier to a more well-ventilated room.
Make sure the water tank is properly in place (see Getting
Started, page 9).
When replacing the water tank, wipe o excess water from the
water tank and base.
If the humidifier is leaking, contact Customer Support (see
page 22).
Mist is not warm after
pressing .
Allow the humidifier to heat up for about 15 minutes to produce
warm mist.
Clean the heating element of the humidifier (see Keeping
Things Clean, page 15).
Essential oils don’t
smell strongly enough.
The aroma is intended to be light. This humidifier is not an
aroma diuser.
The humidity level isn’t
changing in my room.
Use a higher mist level setting.
Depending on your environment, the humidifier may take
longer to humidify your air.
The humidifier has a maximum eective range of 430–753 ft² /
40–70 m². If the room is larger, the humidifier will not be as
eective.
The humidifier does not
respond to the remote.
Move remote control to within 16 ft / 4.8 m of the humidifier.
Remove the plastic tab from the battery compartment.
Change the battery (see Replacing the Remote Control
Battery, page 17).