Installation Manual
evr-green
™
Level 1 / Level 2 Combination
Network Charging Station For Public Applications
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7-5
Other errors
The following errors occur as a result of a potential equipment failure
or utility failure.
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Cause/Other Symptoms:L]ZcViiZbei^c\idX]Vg\ZVkZ]^XaZ!i]^hbZhhV\Zl^aaWZY^heaVnZY^[i]Z
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therefore you can not charge a vehicle. On a Level 2 charging port, you may also notice that the
holster will remain locked and you can not release the charge connector. It is likely that the charging
station’s Level 2 connection has not been made.
Solution/Action: End and restart the charging session. To do so, hold the card over the station’s front
panel, unplug the cord and close (lock) the charging door (or return the charge connector to its
holster), then hold your ChargePass card or contactless credit card over the station’s front panel
to begin a new session. If the message continues to be displayed, contact a licensed electrician or
the contractor who installed the station to perform the next steps. The following steps should be
performed by a licensed electrician:
Remove the head assembly and ensure that all wiring is properly connected as described in the
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voltages measure properly, replace the head assembly.
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Cause/Other Symptoms:L]ZcViiZbei^c\idZcYVX]Vg\^c\hZhh^dc!i]^hbZhhV\Zl^aaWZY^heaVnZY
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charging session, although the user can close the charging door and return the connector to its
holster. However, a new charging session can not be initiated until this error is resolved.
Solution/Action: End and restart the charging session.To do so, hold the card over the station’s front
panel, unplug the cord and close (lock) the charging door (or return the charge connector to its
holster), then hold your ChargePass card or contactless credit card over the station’s front panel to
begin a new session. If the message continues to be displayed, replace the head assembly.
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Cause/Other Symptoms: A power outage occurred and power is being restored to the charging
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